A Process Guide is responsible for improving processes. Working in manufacturing industries, these professionals complete the following duties mentioned on the Process Guide Resume – collecting production data and entering into a database, creating metrics designed to test the effectiveness of the process, collecting data, and feedback from production employees; solving escalated issues, identifying weaknesses in the production process, considering new production trends and technology, researching production trends and technology, and presenting ideas to the production managers.
The following skills are needed to obtain employment – the ability to develop metrics and measure process effectiveness, good communication skills, and knowledge of presentation software and spreadsheet software. A bachelor’s degree in management information systems or computer science is a minimum requirement.
Objective : An experienced Process Guide professional would be to utilise my dedicated experience and knowledge about warehouse management, in a more constructive and rewarding way. I can utilise my years of Warehouse Experience, Leadership, and Problem-Solving Skills to help a company improve its operations.
Provided feedback to Area Manager on associate barriers encountered.
Coached associates on standard work sequences and remove any issues preventing quality work.
Led team of 150+ in fast paced environment.
Provided feedback to associates on improving rate and safety.
Led stand up at start of shift with daily goals.
Completed Bill of Ladding and Trailer, Dock & Release safety procedures on incoming and outgoing trucks.
Updated scheduling inbound system and record deliveries to dock.
Experience
2-5 Years
Level
Executive
Education
Diploma
Process Guide Resume
Headline : Obtain a Process Guide position where I can maximize my management skills, quality assurance, training experience, and leadership skills. I want to work in an environment where I am enabled to make a positive contribution to my peers and the community.
Skills : Microsoft office, Leadership, Inventory Management, Team Management, Communication, Technical, Behavioural Skill, Human Resources.
Description :
Planed staffing, setup and production, cost controls, maintenance and training for assigned terminal dock operations group to achieve both long and short range terminal goals.
May collected, reviewed and analysed operational reports and data to complete daily operational functions to achieve terminal goals for either inbound, outbound or break-bulk operations.
Developed staff through training, coaching and disciplinary actions to achieve proper freight and hazardous material handling to achieve customer satisfaction by providing published service standard and reduced claims liability.
Executed decisions, coordinate functions and assign staff to achieve daily operational functions.
Conferred with terminal management to review achievements, to discuss changes in operational activities to achieve stated goals from current status or conditions.
Evaluated performance of dockworkers and drivers.
Reported to terminal manager, or terminal management staff as is assigned, while coordinating across regional and department responsibilities.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Social Work
Process Guide Resume
Summary : Process Guide with 8 years of experience in Demonstrating flexibility in an extremely fast-paced environment; moving around the facility to tackle jobs requiring attention: Locates missing products and customer orders; Requests product transfers between buildings; Accounting for discrepancies between actual inventory versus virtual inventory; and Marking items based on condition (sellable/non-sellable).
Skills : Typing, Data Entry, Microsoft Office, Telephone Etiquette, Customer Service.
Description :
Processed Guide (Stow), to Present Managing a team of 50-100 associates.
Communicated feedback to associates in response to quality errors.
Maintained a constant flow of product into the warehouse to be stowed.
Ensured that associates stow items in the correct order so that customer promised times are fulfilled.
Provided general assistance to the area manager and process assistants as needed.
Received cross-training in the outbound sort and pick functions.
Lead Performance Coach / Safety Coordinator, Integrity Staffing Solutions, Developed management skills in relation to hourly associates.
Experience
7-10 Years
Level
Management
Education
B.S. In Psychology
Process Guide Resume
Objective : An opportunity at any Process Guide position available that would allow me to utilise any or all of my strengths and experiences, Coordinated work load and planned out work scheduling for 20-100 associates in the pick department. Ensuring that all customer orders were picked and transferred to the pack department in time to meet the critical pull times and ship out.
Skills : Operations Analyse, Guiding.
Description :
Quickly made the most of an opportunity to water-spider and was then primarily used for that during the very busy peak season.
Switched to Outbound due to their need of staffing.
Responsible for directing where all of the products of work were to be staged and scan them and input them into Microsoft Excel.
Organised all of the work and sent them out to be sorted through accordingly.
Worked with my line in counting, loading, unloading, and managing their bins.
Provided direct feedback to associates on performance opportunities.
Directed and coordinated activities of the dock's operational group to further the attainment of stated goals and objectives Accomplishments I get to play a key leadership role, where I am essential to the day to day operations on the shipping dock.
Experience
2-5 Years
Level
Executive
Education
A.A. In Criminal Justice
Process Guide Resume
Summary : Objective To gain an entry-level Process Guide position with an opportunity for advancement and to be able to utilise and acquire new skills,& Responsible for working with all other departments in the building to ensure customer experience was met.
Skills : Microsoft Excel, Mathematics, Customer Service, Problem Solving, Supervisory Experience.
Description :
Assisted associates with simple quality issues.
Kept track of associates time on task.
Indirect functions, such as: located items for problem solvers to fix broken shipments, restocked work stations, bin maintenance.
Gathered completed totes off of the mezzanine line to close out pick-completed batches.
Looked to for guidance and supervision.
Packed, picked, and shipped customer orders.
Monitored computers for daily plans and updates.
Experience
7-10 Years
Level
Management
Education
BA In Public Relations
Process Guide Resume
Summary : To obtain a Process Guide position in an industry that will allow me to utilize my customer service skills and experiences as well as my office and banking background, Responsible for directing Amazon processing associates to perform at maximum efficiency, Assisting associates by listening to their needs and mitigating day-to-day issues as they arise
Skills : Conversational French And Basic Spanish Language Proficiency Microsoft Office Efficient Typing Mac OSX.
Description :
Effectively worked with supervisors and managers to help create successful teams to fulfil daily shipment demands.
Coached associates by observing how they work and by providing suggestions that will help improve their performance, benefit-ting both the associate and the company.
Promptly answered associate questions and concerns to help relieve any barriers that would hinder efficiency and productivity.
Provided replacements for associates leaving early in order to keep the department staffed and able to achieve goals.
Skill fully employed investigative strategies to problem solve and fix shipment errors to ensure prompt delivery.
Allocated work efficiently to employees in order for shipments to be prepared punctually.
Correctly sorted through batches and assemble customers' purchases for shipment.
Experience
7-10 Years
Level
Management
Education
BA In Psychology
Process Guide Resume
Objective : To bring a highly motivated and energetic personality to any operation. This will be accomplished through unparalleled hard work and dedication in addition to a natural and learned ability to lead not only through skill, but by example. Capability to quickly adapt to new environments as well as become effectively engaged in existing processes will bring about a successful form of leadership that will positively affect the surrounding individuals and business.
Skills : Speak five different languages .arabic,French,German,English ,and Berber .certified in food safety , forklift,translation and interpretation, DELF and DALF holder , ZDAF and Mittelstuffe Holder.
Description :
Supervised multiple packing conveyor belts that consist of twenty-four plus employees.
Monitored production and make executive decisions accordingly to ensure production goals are met.
Ensured department's hourly priorities are completely packed to guarantee accurate arrival time for our customers.
Guaranteed 40,000 priority units a shift in addition to regular shipment status.
Trouble shoot issues with shipments including damages, overages, shortages, broken sets and case-picks.
Identified Critical Pull Time (urgent) orders on the line and prioritize them as needed to meet shipping goals.
Observed packer's production rate and packing sequence to ensure we are working to our full ability.
Experience
2-5 Years
Level
Executive
Education
BS
Process Guide Resume
Summary : Detail-oriented, responsible, self-motivated team player with strong communication skills and the ability to creatively solve problems. I have many years of experience working in customer service and media.
Skills : Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Customer Service, Student Mentality, Etc.
Description :
Worked in the Special Projects department.
Able to learn the importance of the product we shipped and train people in the proper way to do the job needed.
Trained in problem solve and mail man. I became very lucky to obtain the experience of a Process Guide only after a week of doing problem solve.
Helped me be more comfortable with speaking to large groups of people and I was able to interact with my coworkers on a different level.
Able to gain the experience of a Lead.
Ran the floor, made sure there were no jams, helped people when needed, and also obtained positive reinforcement from my manager.
Displayed bias for action with front line hands on style of leadership by always working side by side with my associates.
Experience
7-10 Years
Level
Management
Education
BA In Public Relations
Process Guide Resume
Objective : Seeking to become a part of an organisation, a team, which is driven to meet and exceed all goals set daily, and obtain a position that allows me to use my skill in a productive and analytical thinking.
Skills : Leadership Management, Assembly, Problem Solve, Customer Service, Inventory Control, Shipping, Packaging, Process Assistant.
Description :
Maintained a weekly rate of 100 precent production requirements, Use various computer programs and functions, manage a production line of 20+ Associates aiding them in repair of any technical issues, such as computer, tape machines, dunnage machines and conveyer malfunctions.
Trained of new associates.
Remained in Constent communication between managers with production ideas and status.
Maintained safe and clean working enviorment.
Provided extra training so every individual meets their expectations.
Efficiently researched product locations to fulfill batches that contain customers' requests.
Accepted into the Ambassador program as a top-performing employee to help provide new-hires with a positive introduction to the company and high-quality training.
Experience
2-5 Years
Level
Executive
Education
Diploma
Process Guide Resume
Headline : Highly reliable Process Guide professional with over 5 years of experience providing outstanding customer service in a variety of environments. Consistently demonstrates a passion for effective communication, mentoring and training, and quick and independent problem solving. Hard-working and dedicated team player with a special ability to anticipate and efficiently accommodate customer needs. Currently employed as a Process Guide where organisation and leadership are paramount in ensuring that daily goals are met.
Skills : Customer Service, Housekeeping, Sales.
Description :
Responsible for running multiple departments within the Inbound operation such as Case Receive Lines, Fast Tracking, and SWIP building POC.
Developed a new process to expedite the removal of damage and cubiscan product.
Conducted multiple presentations to leadership in an effort to give insight to the case receive department's performance (Quarterly production meetings, Gemba, and Stand-Up).
Conducted performance coachings regularly to assist and develop Tier 1 associates.
Supported and helped develop prep line 4 into extra case receive stations.
Simplicated how the layout and process needed to perform in order to meet safety and operation expectations.
Accessed and delivered RAFs to associates, providing understanding of the case receive process and expectations proceeding in resultion of future quality defects, lowing case DPMO.
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