Quality Lead Resume Samples

Description :

1. Ensured that all deliverables of the projects below were met on time and was able to maintain Client Satisfaction on Quality Assurance as proposed.
2. Handled Projects related to Technology Consumer Operations and Enterprise Operations.
3. Facilitate quality activities related to the project in accordance with FMC's Quality Management System, business processes and project requirements.
4. Develop Project Quality Objectives and Key Performance Indicators (KPIs) in consultation with the Project Management Team.
5. Establish the Index of Project Manufacturing Record Book (MRB) for Customer approval.
6. Plan requirement for and ensure effective use of Quality Assurance, Quality Surveillance and Quality Inspection resources.
7. Act as Quality Head for all dedicated project quality resources including quality assurance/control personnel in other FMC entities.

Experience

2-5 Years

Level

Junior

Education

Accounting

Description :

1. Promotes safety and conducts in accordance with all safety guidelines always.
2. Essential duties in quality systems as related to Quality Control include: following manufacturing records.
3. Performing receiving checks and sampling, conducting weight sampling verification and analysis and performing production sampling.
4. Essential duties in quality systems as related to control also include an understanding of and ability to perform recall and traceability.
5. Additional duties requiring documentation include: maintaining quality records, HACCP certification, SQF certification.
6. Identify gaps in the quality system and works with production supervisors.
7. Understands contamination prevention and provide solutions when issues occur.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Responsible for leadership and supervision of 12 employees to assure productivity, quality and timeliness of work in the completion.
2. Establish monitoring assignments and schedules by communicating information to each employee.
3. Find solutions for quality questions that Quality Specialists, Supervisors or Managers may have and if needed escalate those questions.
4. Track progress of Quality Specialist monitoring to ensure full monitoring of CSRs Analyze the Audit the Auditor reports.
5. Audit Quality Specialists' scorecards and provide direct feedback to Quality Specialists.
6. Perform and/or direct tasks to assure service level requirements Communicate with other functional areas to assure relevant changes.
7. Participate in or coordinate projects with the ISO committee to make sure the site is compliant.

Experience

7-10 Years

Level

Management

Education

BS

Description :

1. Coordinates call calibration for Team Leads, Supervisors, and Managers once a month or bi-monthly.
2. Monitors and evaluates the quality and content of inbound and/or outbound telephone calls and provides direct feedback to the agents.
3. Participates in new hire training by developing a Quality Assurance module to include a complete understanding of call expectations.
4. Become cross-trained in all products and served as a backup for new hire training as needed due to the unavailability of the trainer.
5. Ensures that all performance and productivity goals relating to metrics and quality standards are being achieved.
6. Provides continual feedback and information data to management for improvement of customer service skills across multiple products.
7. Maintains thorough and complete performance service level reports, provides QC reports weekly and monthly, provides updates to the operations team.

Experience

5-7 Years

Level

Executive

Education

Management

Description :

1. Responsible for Environmental Testing and Microbial testing, and the shipment and communication with all the various labs and Warehouses.
2. Performing any additional swabs and water tests to prevent or detect different microbial regions to address.
3. Alter and update all inventory related changes such as damages, Holds, status, inventory, and customer purchases in the inventory system.
4. Track and maintain our positive release program, making all of the necessary adjustments based on customer specifications and microbial limits.
5. Create and update all audit specific documents including HACCP, HARPC, SQF, metal detection forms and deviation.
6. Respond and track customer complaints; implement new procedures to prevent future occurrences.
7. Organize and participate in all audits; such as customer audits, USDA, FDA, and SQF.

Experience

7-10 Years

Level

Management

Education

Microbiology

Description :

1. Maintain of Procedures Update, Perform QA Alerts when it is necessary to inform all areas about issues, changes implemented.
2. Continuous Improves Give support to different departments, perform Monthly/weekly Internal Audits.
3. Audit Corrective Actions implemented and check if they are following up on the action.
4. Perform KPI'S Monthly Reports & Perform Graphics. Created procedures, work instructions, visual aids, QA alerts.
5. Operationalized a newly transitioned 10 member quality team testing several global online legal research products.
6. Provided project leadership, work direction, feedback, mentoring and performance reviews Led a 4 member QA team for an international language.
7. Led a team of 5 quality assurance auditors, successfully ensuring all incoming materials and finished products complied with Quality and Order specifications.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Responsible for the development, execution, and maintenance of both the LSDS and LDCM Quality Management Plans.
2. Conduct process and product assessments; communicate assessment results, follow up on non-compliances.
3. Ensure appropriate software and hardware testing activities are conducted and witnessed; ensure test discrepancy reports are tracked to closure.
4. Participate in appropriate projects and product reviews.
5. Interface with NASA Goddard Space Flight Center Safety & Mission Assurance personnel to provide insight into quality-related activities.
6. Responsible for checking parts throughout the day, using a micrometer, height gages, CMM, contractor, and projection machine no good parts.
7. Determine the reason for defect or mixed parts, and sorting parts when appropriate.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Reviewed over resumes, participated in career days at UCLA and conducted over phone and face-to-face interviews.
2. Organized and supervised training and guidance for interns until they moved into their assigned roles within our development teams.
3. Helped development teams to coordinate testing efforts with remote consultants providing technical and logistical support.
4. Built a team of experienced MDM consultants who were providing external testing for us--often directly on deployed customer systems.
5. Compiled data, created reports and burn-down charts for executive management and external stakeholders.
6. Analyze project progress, identify and address risks, and make sure the project meets required milestones.
7. Conducted classes for our teams--including individual developers, Scrum Masters, and Product owners.

Experience

7-10 Years

Level

Management

Education

Masters

Description :

1. Obtaining documentation (batch records) from Production supervisor, ensuring line was clean, organized and ready to start the new job.
   
2. Ensure components, lot numbers, date code, expirations were correct and train every line worker on the task.
3. Ensure the provided information, documentation, specs and proper tools were obtained to perform the job.
4. Ensure that the goal given is reached (Amount of finished goods, revenue expected) in a daily basis.
5. Responsible to ensure production rate was maintained and exceeded without compromising quality standards by making adjustments.
6. Responsible to inspect finished goods to ensure customer's requirements are met. Documenting this inspection on the Quality Forms.
7. Maintain a safe work environment by educating and directing personnel on the use of all equipment.

Experience

2-5 Years

Level

Junior

Education

Business

Description :

1. Lead Black Belt and on-site Six Sigma Project Manager for three Weight Variation Reduction projects for a major drywall manufacturing corporation.
2. Led cross-functional team consisting of Rockwell engineers, plant personnel, third party consultants.
3. Development of breakthrough technology and a path forward to achieve an overall variation of one pound per thousand square feet.
4. Utilized SigView for fast Fourier transformation to identify & quantify mechanical process variation.
5. Conducted tollgate reviews with executive-level customer staff. Utilized Kaizen, Six Sigma, 5S, TPS & Quick Response among others.
6. Coordinated Lean Manufacturing for production and non-production groups.
7. Facilitated Lean Six Sigma projects, saving over three years.

Experience

10+ Years

Level

Senior

Education

Masters

Description :

1. Supervised Quality Inspectors and Dimensional Technicians. Assisted Quality Engineer with special projects for the GSK Advair Subassembly program.
2. Responsible for Quality Assessment and Quality Procedures in an ISO-13485 and FDA registered healthcare facility.
3. Maintained quality documentation based on FDA and Customer requirements these include GlaxoSmithKline, NOVO Nordisk.
4. Responsible for Quality Control of Advair and MDI Assembly operations to include production and Overall Equipment Efficiency.
5. Maintaining all individual components molded for assembly including the creation of Certificates of Compliance and Analysis.
6. Responsible for reviewing technical data to ensure all components are within customer specifications prior to shipment.
7. Responsible for monitoring testing of new Molding Tools for current and new customer medical components.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
2. Quality control systems, analyzing quality control, maintenance and other operational reports, to detect production problems.
3. Help achieve company goals by supporting production associates. Troubleshoot problems with equipment, devices or products.
4. Inspect finished products for quality and adherence to customer specifications.
5. Monitored and adjusted production processes or equipment for quality and productivity.
6. Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.
7. Troubleshoot problems with equipment, devices or products to ensure quality production using tools such as calipers, micrometers.

Experience

7-10 Years

Level

Consultant

Education

General