The first assistant managers are actually the mirror to the deputy manager or general manager, the roles and responsibilities of these managers are closely similar to that of these general or deputy managers which may include some or all of the following – acquiring knowledge about staffing needs, generating reports of human resources, assigning work schedule, monitoring and controlling expenses, maintaining product quality standards, analyzing profit and losses and providing recommendations; addressing customer complaints, involving in bookkeeping, daily invoicing and banking activities; and developing employee disciplinary measures.
Adding some core skills in the First Assistant Manager Resume will prove to broaden the career options of those candidates aspiring to become first assistant managers, these skills can be – knowledge of inventory management, proficiency in MS Office, competency to delegate work, excellent leadership and supervisory skills. To best way to grab this job, the role is to possess a degree in the field of accounting, finance, management, administration or the related.
Summary : To pursue a career in a fast paced business with an emphasis in a sales or marketing position. Wide range of sales positions including management roles, yet strive to insure every customer.
Skills : Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook.
Description :
Required the ability to maintain multiple customer needs at one time while building long-term relationships, representing the company's current image, displaying knowledge of all current in-store promotions.
Able to uphold positive statistics in the following areas: Credit Card Signups, Average Dollar Sale, Units Per Transaction, Dollars Sold, and Percentage of Business on Maurices Credit Card.
Daily manager duties involved schedule writing, conference calls with District Manager and sister stores, motivate and coach.
Planning, implementing and leading store meetings and management team meetings.
Completing new floor sets/marketing, interviewing potential candidates, recruiting individuals to aid in the store's further growth.
Worked weekly on the Maurices Business MBA Program (see Achievements/Training section).
Manage the restaurant, including recruiting, training, and supervising employees.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Science
Sr. First Assistant Manager Resume
Summary : Hard working and always eager to learn new objectives. enjoy daily challenges and working with people to obtain more skills.
Skills : Customer Service, Management.
Description :
Daily cash reconciliation and deposits for stores with $1 million in annual sales -Hired, trained, and managed 20+ full and part-time employees.
Assist General Manager in the training of new managers.
Assisted in the training of over 20 Assistant managers over a 3 year period -Assisted in maintaining an average of 2 minutes or less drive-thru time.
Implemented a recognition program that rewarded crew members for their successes in their training, customer service, and goals.
Employees were able to earn raffle tickets for a chance to win a gift card.
Trainees were able to take control of their shifts and learn from mistakes and successes, while still maintaining the standards of speed, service, and food quality.
Trainees received positive feedback on how to improve their shift control.
Experience
10+ Years
Level
Senior
Education
Electrical Engineering
Jr. First Assistant Manager Resume
Objective : To gain a role in where can continue to grow and develop leadership skill potential through coaching and instructional customer service management, while utilizing education, previous experience, and training with an opportunity for career path advancement.
Assist Store Manager with daily operations and supervision of employees.
Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control.
Monitor sales activities to ensure that customers receive satisfactory service.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing for customers.
Ensuring adherence of staff members to all Citi Trends Inc.
Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Experience
2-5 Years
Level
Junior
Education
Diploma In Communication
Lead First Assistant Manager Resume
Summary : Background heavily based in customer service and management. Hard working and willing to learn while utilizing the knowledge and education obtained in past employment. Enjoy customer service based employment, simply need a change.
Skills : Coching and developing teams, Growth in co-leading store, Ability to uphold and maintain policy and procedures, Cash management and inventory control, Networking and recruiting, Marketing and visual floor sets.
Description :
Responsible for the training and development of all new hires and managers in order to provide quality food and excellent customer service to the general public.
Consistently achieved 100% accuracy on daily deposits Reduced food costs by 50% bringing cost in line with company goals
Managed and reduced labor costs by logistically determining staffing needs; reviewed scheduling and made recommendations.
Provided measurement on volume and trends to determine agency education needs in order to improve customer satisfaction.
Verified accuracy of shipments received on a daily basis.
Filed daily reports on inventory transactions.
Performed monthly inventory scans of every piece of stock in the store.
Experience
10+ Years
Level
Senior
Education
Preparatory
First Assistant Manager III Resume
Headline : Personable and responsible Customer Sales Associate in a fast-paced environment. Solid team player with great positive attitude. Strong organizational skills Professionalism.
Skills : Bilingual Spanish.
Description :
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Recommended, selected, and helped locate and obtain out-of-stock products based on customer requests.
Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
Maintained up-to-date with store and product complaints.
Responsible for ringing up customers in a timely manner and guaranteeing a high level of customer service.
Maintained a positive attitude to make customer's shopping experiences memorable and pleasant.
Organized store merchandise racks by size, style, and color to promote a visually appealing environment.
Experience
5-7 Years
Level
Executive
Education
Diploma
Lead First Assistant Manager Resume
Summary : Developed leadership skills that carry with in all aspects of life. Over 1 year of experience in a production environment. Responsible for counting and analyzing inventory, completing payroll and scheduling for up to 65 team members.
Skills : Microsoft Office Word, Excel, PowerPoint.
Description :
Assisted the general manager in meeting and exceeding all store goals and expectations.
Including food cost, payroll, inventory management, turnover percentages, training, quality, cleanliness, and inspections.
Ran shifts to create an environment of hospitality by leading by example.
Empowered team members to assist all customers quickly and accurately while maintaining a positive and friendly attitude.
Each location worked given different responsibilities, they included: Creating weekly schedules for the crew of up to 65 employees.
The schedules had to meet efficiency, payroll guidelines while meeting all availabilities of team members.
Lead the crew trainer program at multiple locations.
Promoted team members who met all expectations and developed them into crew trainers.
Experience
7-10 Years
Level
Management
Education
Honors Diploma
First Assistant Manager II Resume
Objective : Interested in working with the public in large or small retail environment, having knowledge from the basic supervisor skills to assistant store manager duties.
Skills : Decision-making and problem-solving abilities.
Description :
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Fostered and formally acknowledged outstanding staff performance to boost company morale and productivity.
Coached and directed team members on effective methods, operations, and procedures.
Enforced a safe working and guest environment to reduce the risk of injury and accidents.
Skillfully interacted with external vendors to obtain the best quality in pricing and product.
Identified problem situations and resolved incidents to the satisfaction of involved parties, both external and internal.
Analyzed and purchased adequate quantities of necessary restaurant items, including food, beverages, equipment, and supplies.
Experience
2-5 Years
Level
Junior
Education
Diploma
First Assistant Manager I Resume
Objective : First Assistant Manager position within an organization that can fully utilize skills to achieve their business needs and objectives.
Consisted of daily productivity and accuracy of the night warehouse.
Duties and responsibilities include training, reviews, counseling, and supervision of up to 80 employees.
Functions included productivity and accuracy reports, productivity and accuracy contest and product resets.
Improved Branche's external errors from 21.83 per 20,000 to 12.75 per 20,000.
Increased productivity from 165 picks per hour to 200 picks per hour.
Created productivity contest to increase night warehouse picks per hour.
Helped to reduce manpower hours to lower cost per pick to become more profitable.
Bulk and Juice Department Responsibilities consisted of daily productivity and quality of the night warehouse Bulk and Juice department.
Experience
2-5 Years
Level
Executive
Education
Youth Ministries
First Assistant Manager/Supervisor Resume
Headline : A proven track record with six years of experience in driving quality improvements, building relationships with vendors, management of clients and employees to better improve profits, control costs, revenue, and P&L.
Leads the process of staffing and training of all store personnel clerks and assistant managers.
Investigates and resolves customer complaints.
Designs coordinate and communicate schedules on a weekly basis.
Performs inventory controls, work closely with suppliers, and stocking staff to ensure timely restocking.
Maintain physical controls to minimize spoilage and shrinkage.
Train and work in multiple store environments, of QuikTrip in the Atlanta area, because managed to cut unnecessary cost, minimize stock-outs, motivate, train, develop, and relay to the staff the importance of organization and accurate ordering.
Managed to increase the overall customer service appraisal scores within a month of being a part of the store team.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts
First Assistant Manager/Consultant Resume
Summary : Motivated professional with experience in marketing and management functions. Communicates effectively with coworkers, clients, and companies of all levels. Maintain complete and accurate documentation; identifies and pursues opportunities to improve business efficiently.
Skills : Customer Service Skills, Hyster, Forklift and Pwer Jack operating Skills, Factory Production Skills, Loading & unloading Freight from Semis, Cashier.
Description :
Created a weekly schedule for a store of 40 employees following sales projections based on last year's data, taking into account time-specific metrics.
Conducted new hire orientation including explaining policies outlined in the handbook and completing new hire paperwork.
Managed and coordinated daily shifts of up to 20 employees at a time.
Conducted monthly inventory of all products in the store.
Taught crew training classes for employees eligible for the promotion.
Followed and enforced cleanliness and sanitation protocols set up by the corporation.
Boosted employee morale with activities such as employee of the month, employee outings, birthday recognition and "Above and Beyond" incentives.
Experience
7-10 Years
Level
Management
Education
BS In Business Marketing
First Assistant Manager/Coordinator Resume
Objective : A proven track record with six years of experience in driving quality improvements, building relationships with vendors, management of clients and employees to better improve profits, control costs, revenue, and P&L. Six years of management experience in fast paced environments.
Skills : Customer Service, Management.
Description :
Leads the process of staffing and training of all store personnel clerks and assistant managers.
Investigates and resolves customer complaints.
Designs coordinates, and communicates schedules on a weekly basis.
Performs inventory controls, work closely with suppliers, and vendors to ensure timely restocking.
Maintain physical controls to minimize spoilage and shrinkage.
Train and develop at multiple store environments in the Atlanta area.
Accomplished to cut unnecessary costs, minimize stock-outs, motivate, train, develop, and relay to the staff the importance of organization and accurate ordering.
Managed to increase the overall customer service appraisal scores within a month of being a part of the store team.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Arts
First Assistant Manager Resume
Objective : Dedicated, hardworking management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Skills : Microsoft Office.
Description :
Carefully interviewed, selected, trained and supervised staff.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last-minute menu changes.
Correctly calculated inventory and ordered appropriate supplies.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Actively participated in ongoing customer service programs to build sales and rapport in the community.
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Led and directed team members on effective methods, operations and procedures.
Prepared for and executed new menu implementations.
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