Description :

1. Liaison for Regional Director, Corporate office and up to 20 stores within my region.
2. Handles customer service issues, via telephone, email or walk-in and more than capable of resolving independently.
3. Responsible for processing, generating and uploading reports. Prepares travel arrangements for Regional Director.
4. Submits several ends of month reports to the VP of store's Administrative Assistant.
5. Provide professional administrative and clerical support to agents and managers, prepare, maintain and manage interview schedules and administrator's schedule, schedule interviews, submit background checks and new agent applications, attend and assist with job fairs.
6. Maintain social media accounts, assist with recruiting, schedule interviews, prepare interview documents, maintain an inventory of recruitment and marketing material, assist policyholders with accounts, assist with the process of submitting claims, complete clerical duties and special projects as assigned.
7. Served as administrative liaison with 21 branch managers, 15 operations managers, Divisional Office, Human Resources, Corporate office, and Accounts Payable departments regarding daily and monthly reports and facilities.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Enter payables and receivables into point of sale system for 25 offices.
2. Verified insurance benefits and ensured receptionists and practitioners were complying with proper insurance protocol.
3. Reviewed all paperwork to ensure receptionists and clinicians complied with FDA and HIPAA requirements.
4. Trained new receptionists and clinicians Purchased and maintained office supply inventories for 25 locations.
5. Created and modified medical contracts for internal use. Handle calls and promptly forward them to the appropriate person among 85 employees.
6. Established and implemented administrative policies and procedures Organize, sort and assign corporate documentation, electronic files, inventories and report data, including faxes, letters, and emails.
7. Scheduled meetings Assisted with housework & errands Arranged travel, visas, and accommodation.
8. Liaised with clients, suppliers and other staff. Managed incoming mail and ensured all bills were paid. Transported children to and from school, after-school events, and playdates.

Experience

7-10 Years

Level

Senior

Education

Bachelor Of Science

Description :

1. Provided direct support to the Regional Managers and 17 branches to ensure all Banking Centers and the Regional office are efficient and operating at the highest standard.
2. Created and analyzed management information and reports, which are sent to branch staff and also to the head office.
3. On a daily basis performed a variety of clerical duties such as typing memos, organizing files, answering a high volume of calls, etc.
4. When needed provided all-around support to the Manhattan, Brooklyn, and New Jersey branches.
5. Coordinated meetings with high-level business clients and the senior management team.
6. Organized monthly Branch Managers and Assistant Managers meetings/ weekly conference calls.
7. Monthly attended board meetings, community events, banking seminars, etc.
8. Performed a variety of tasks for the Human Resource Department including the processing of new hires, leave of absence, time correction, etc.

Experience

5-7 Years

Level

Executive

Education

Business Administration

Description :

1. Performed enrollment and student registration to obtain confidential information, legal forms and documents, to provide and explain Head Start and Early Head Start policies and procedures to families.
2. Scheduled and coordinated enrollment appointments with families for registration.
3. Collaborated with local and state agencies to meet enrollment and referral needs of families served, including Department of Human Services, Lane County Public Health, school districts, Family Connections of Lane and Douglas County, Early Childhood Cares, Options Counseling, and CDRC.
4. Created spreadsheets and formed showing data from program monitoring.
5. Processed data reports.
6. Organized and maintained regional financial systems for regional in-kind, parent fundraising accounts, petty cash drawer, purchase orders, staff purchase reimbursements procedures.
7. Prepared and presented fiscal reports to Finance department upon request.

Experience

10+ Years

Level

Senior

Education

Masters In Public Health

Description :

1. Resourced in the absence of the Regional Operations Manager.
2. Assisted and coordinated special regional projects.
3. Assisted in regional acquisitions, dispositions, operations, etc.
4. Ensured office was clean, supplied and operated efficiently.
5. Acted as an Office Manager and perform such duties on-site and regional office.
6. Audited site associate bonus packages.
7. Responsible for the entry of all the Annual Review Score information into a Data Base for every person employed within the region.

Experience

2-5 Years

Level

Junior

Education

Bachelor Of Arts

Description :

1. Provided administrative support to Regional Director and region support staff.
2. Composed documentation, handled calls, maintained calendars and files, planned meetings and travel, completed special projects, and administered region budget.
3. Planned and organized all region meetings and conference calls.
4. Coordinated all communication, transportation, location, meals, supplies, and special events.
5. Provided appropriate follow up as required.
6. Acted as liaison between regional office and area, other regions, districts, stores and corporate office.
7. Coordinated and facilitated special projects and test programs.

Experience

10+ Years

Level

Senior

Education

Accounting

Description :

1. Responsible for the maintenance, organization and efficiency of the Regional Support Office which consists of the Regional Director, Area Director, nine district managers and three maintenance staff.
2. Answered phones and retrieved phones messages for Regional Support Office.
3. Maintained electronic calendar for all staff in the Regional Support Office.
4. Performed tasks delegated by Regional Director, Area Director, District Managers and maintenance staff.
5. Addressed customer complaints and notified management of incidents.
6. Reviewed daily store financial reports and notified appropriate parties of any discrepancies.
7. Scheduled interviews and appointments for all staff in the Regional Support Office.

Experience

5-7 Years

Level

Executive

Education

Business

Description :

1. Provided administrative support to Regional Director of Operations and staff including HR Manager and Lost Prevention Manager.
2. Maintained Regional office for 10 District Managers with 146 retail stores.
3. Handled calls; maintained files, calendars and travel; compose documentation and spreadsheets, reports and Field directories.
4. Coordinated all communication, transportation, location, meals, supplies, and special events; Plan, organize and schedule meetings and conference calls; complete special projects.
5. Redesigned displays and teamed in facilitating ideas including installing displays in store locations, and test programs for finance and lost prevention.
6. Ensured timely communications including forwarding out financial reports and Regional changes.

Experience

2-5 Years

Level

Executive

Education

Bachelor's In Criminal Justice

Description :

1. Supported a store count growth of 114 stores over a one year period.
2. Supported entire Ann Taylor Factory division for a 12 month period while an additional Regional Assistant was sourced.
3. Created training materials for District Managers and newly hired Regional Assistants.
4. Prepared Divisional annual meeting, which included 12 district managers and other support staff.
5. Created innovative success tracking systems, which included the use of Microsoft Excel.
6. Coordinated all activities for the regional sales offices and training centers relating to travel, scheduling, corporate.
7. Directed multiple calls to proper staff or other offices. Inventoried and ordered all office supplies. Assisted all other departments with any special projects.

Experience

2-5 Years

Level

Executive

Education

Bachelors In Medical Administratio

Description :

1. Maintained the Calendar for the Regional Manager which included the travel with 12 DM's' the Zone Vice President and any Home Office staff.
2. Made all travel arrangements within budget.
3. Maintained Sales Leadership Team and District Manager Employee Files.
4. Consisted of the employees for 131 stores and 12 Districts.
5. Planned all meetings for the region which could include 15-200 people; secured meeting rooms; looked into the theme material and decor; created agenda for the attendees; ensured that meetings stayed within the content provided.
6. Organized meetings according to the company goals.
7. Supported the Home Office Store Operations team at specific meetings throughout the year which required travel and event services.

Experience

5-7 Years

Level

Executive

Education

Associate In Arts

Description :

1. Created PowerPoint Presentations Booked travel and lodging for Management members  Coordinated offsite meetings and contracted for outside services.
2. Processed documentation. Typed correspondence.
3. Updated files. Handled multiple telephone lines.
4. Logged documentation on database. Utilized various office machinery.
5. Interpreted DHH, OAD, and regional policies and procedures and coordinates the implementation of programs and procedures.
6. Assisted in planning, organizing, directing and controlling activities of the region such as fiscal, human resource management, training, leases and contract management.
7. Established and maintained controls over expenditures to ensure adherence to fiscal constraints.

Experience

5-7 Years

Level

Executive

Education

Associates In Business

Description :

1. Analysed of reports, opportunities and key business indicators.
2. Performanced recognition weekly, monthly and seasonally.
3. Trainined and roll-out of new programs.
4. Travelled budgets and expenses.
5. Ensured all reporting activity from the field executive directors, managers of retail operations, senior trainers and stores were completed and delivered.
6. Processed all regional and store invoices per company policy via sap.
7. Managed the front office with a team consisting of a Sales Director and 14 Sales Associates Organized meeting and events for the Director and Sales .

Experience

10+ Years

Level

Senior

Education

BA International Business

Description :

1. Efficiently and professionally performed administrative functions for the Regional Vice President.
2. Scheduled conference calls and appointments, monitored Outlook, and provided calendar management.
3. Greeted visitors while performing receptionist duties using a multi-line phone system.
4. Reconciled monthly financial reports and managed and reconciled department's corporate P-card.
5. Performed various human resource functions.
6. Ensured corporate compliance when coordinating travel arrangements for staff.
7. Performed the on-boarding process for all region new hires and the out-processing for departing staff.
8. Redesigned region's administrative processes to streamline functions, eliminate redundancy, and expedite on-boarding and out-processing of staff members.
9. Provided customer service via phone and email requests from internal and external clients.

Experience

2-5 Years

Level

Executive

Education

BS