A Regional Service Technician undertakes responsibility for serving the technical service needs of clients for an allotted region. The job description entails installing and test products and providing customers with instructions on the usage of the new product. While the duties vary based on the type and size of the organization, the following are certain core tasks mentioned on the Regional Service Technician Resume – traveling to customer’s location, answering telephone inquiries, and assisting clients; installing and testing products, equipment, and machinery; using diagnostic tools to identify issues and evaluating the available information, servicing heavy equipment, such as farm or factory machines, promoting the company’s services; and maintaining mechanical and technical skills.
To serve in this capacity, the following skills are needed – the ability to work independently, the ability to travel across the region when needed, the ability to diagnose and solve problems based on client’s non-technical descriptions; strong working knowledge of equipment and tools used in the industry; and physical fitness to lift heavy equipment. Technical certification or an associate’s degree is required.
Headline : Regional Service Technician is responsible for Utilising my current experience and continue to further my career in information technology where I will be able to gain knowledge and contribute to a company's goals and objectives.
Skills : Electrical and Construction Safety Electrical, Service Technician.
Description :
Managed assigned service zone to ensure service calls are completed within the Service Level Agreement while following company policy related to inventory management, service call management, and safety initiatives.
Repaired and troubleshoot failed IT hardware in retail stores and offices.
Provided excellent customer service and interfaced with end-users.
Showed the ability to work in adverse repair/installation environments and diffuse stressful situations.
Worked independently while also showing strong team player abilities when needed.
Adapted to changing situations resolving them quickly and efficiently.
Demonstrated ability to read and understand technical manuals and schematics.
Experience
5-7 Years
Level
Executive
Education
Bachelors Of Science
Regional Service Technician Resume
Objective : Organized service technician over 4 years in furniture repair, reupholster and carpentry. Over 10 years in customer service relations. Summary of Skills: Skilled technician with friendly customer service experience Critical thinking and operation monitoring Organised with online service database Coordination and time management Strong sense of urgency in management.
Skills : Installation, Troubleshooting and Repair Telecommunications.
Description :
Maintained and serviced point of sale systems for Albert son's/ Sav-On stores.
Managed assigned service zone.
Received work orders remotely thru company online database.
Repaired or replaced other parts such as scanners, keyboards, screens, coin dispensers, printers.
Reboot and reprogrammed hard drives and maintain fast/ self-checkout systems.
Serviced all Shop Rites and Price Rites store IT Equipment both hardware and software.
Handheld devices such as: MC9090 Telzon Guns, MC7090 for the shop from home; we install the software needed on the device to work properly.
Experience
2-5 Years
Level
Junior
Education
Diploma
Regional Service Technician Resume
Headline : Regional Service Technician is responsible for Working with trained technicians to diagnose problems before they become costly repairs, Performing scheduled inspections of equipment to determine the condition of the system and to identify areas that need repair or replacement, Preparing detailed reports for approval by supervisors or managers.
Skills : Computer Skills, Customer Service, Sales, Problem Solving, Electronics, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook.
Description :
Performed scheduled preventive maintenance tasks, such as checking, cleaning, or repairing equipment, to detect and prevent problems.
Tested faulty equipment to diagnose malfunctions, using test equipment or software, and applying knowledge of the functional operation of electronic units and systems.
Inspected components of POS equipment, computers, service scales and other retail environment equipment for accurate assembly and installation or for defects, such as loose connections or frayed wires and overall functionality.
Sent defective units to the manufacturer or to a specialised repair shop for repair.
Installed repaired equipment in various retail settings Maintain inventory of spare parts.
Used effective time management skills to schedule service visits and meet the needs of the customer.
Installed new equipment.
Experience
5-7 Years
Level
Executive
Education
AS In Information Technology
Regional Service Technician Resume
Headline : Regional Service Technician with 6+ years of experience in Providing unannounced and scheduled support on product systems for maintenance or upgrades, Assisting customers with configuration or troubleshooting issues, Assisting with hardware asset management (including inventory control), Providing training to sales, engineering and technical support as needed.
Skills : Sales, Training Skills, Technical Support.
Description :
Performed all repairs, troubleshooting at Regional Office.
Implemented ISO 9001 requirements for compliance.
Repaired equipment requiring 480V/3PH power.
Trained extensively in Psychometric.
Installed, serviced and tested fire, cctv and burglary equipment to commercial sites.
Worked with contractors and building inspectors to insure installs meet current codes.
Worked on assigned jobs ordering parts, prints and safety kits for over 45 sites.
Experience
5-7 Years
Level
Executive
Education
AAS In Diesel Technology
Regional Service Technician Resume
Summary : To obtain a Regional Service Technician, responsible for Providing quality assurance and/or warranty documentation as needed, Performing field service repair work on customer equipment as required, Performing field service installation work on customer equipment as required, Providing field service installation services for new products or projects as needed.
Skills : Monitoring Skills, Time Management.
Description :
Sent defective units to the manufacturer or to a specialised repair shop for repair.
Monitored systems to ensure proper operation and treatment.
Reviewed documents for completeness, accuracy, and consistency in accordance with policies and procedures prior to entry.
Extracted data from documents and coding for entry.
Batched and routed documents.
Generated reports, charts, and graphs.
Operated peripheral equipment such as scanners, printers, modems, and disk drives.
Experience
7-10 Years
Level
Management
Education
AS In Information Technology
Regional Service Technician Resume
Headline : To secure an opportunity to demonstrate my technical training, education and skills within the Computer Networking field while continuing to develop and perfect these abilities.
Skills : Developing Skills, Networking, MS Office.
Description :
Trained customers on the proper care and use of new equipment.
Kept inventory of parts required for routine and emergency repair service calls.
Established customer service standards and best practices.
Interacted with customers through telephone calls, email, or other communication channels to assist them in solving their problems and providing solutions.
Repaired electrical devices such as computer monitors or printers based on customer specifications.
Troubleshoot electrical components such as switches or circuits based on customer specifications.
Worked as a team member to solve problems involving electronic equipment throughout the residence hall community.
Experience
5-7 Years
Level
Executive
Education
GED
Regional Service Technician Resume
Objective : Regional Service Technician with 2+ years of experience in Troubleshooting equipment failures and other issues related to electrical systems, Communicating effectively with technical staff to get information needed to resolve problems, Working with project managers, technicians, and engineers on projects of all types primarily light industrial.
Skills : Developing Skills, Project Management.
Description :
Worked closely with other engineering staff to troubleshoot problems for existing equipment.
Worked with maintenance crews to ensure that all parts.
Installed water services (water heaters, hot water tanks).
Installed professional grade appliances (ovens, clothes dryers, dishwashers).
Installed new construction (kitchens, bathrooms).
Installed fire alarm systems or retrofitting existing ones (water alarm system).
Wired projects (holes in walls are not considered wiring projects).
Experience
2-5 Years
Level
Executive
Education
Diploma
Regional Service Technician Resume
Summary : To further my career in the technology industry with a stable company. I am a take charge professional with a 'can-do attitude. Excellent communication skills with Customers. Identify and implement best practices in customer service. Committed to team objectives to reach goals.
Skills : System Management, Patient Care, Service Assistant.
Description :
Installed refrigerator/freezer installations.
Installed HVAC (heating or cooling systems).
Performed preventive maintenance on equipment.
Performed repairs on equipment.
Maintained correct product usage specifications.
Maintained service records for proper maintenance and repair of equipment.
Worked with OEMs to ensure that all required parts are available for repair as needed.
Experience
10+ Years
Level
Senior
Education
Bachelors
Regional Service Technician Resume
Headline : As a Regional Service Technician, responsible for Providing technical support to customers, Maintaining a personal level of skill with each product line, and treat each customer with respect, Conducting field and office visits to identify problems or needs in the field, Assisting in training new team members and help mentor existing team members.
Skills : Team Work, Time Management, System Management.
Description :
Worked with suppliers/manufacturers to obtain replacement parts when necessary or in demand.
Performed periodic inspections/inspections on products to determine their status.
Followed up customer requests for repairs, replacement parts, etc. during regular scheduled visits.
Followed written procedures for performing repairs and maintained product operations manuals.
Identified and resolved technical issues with products, software, and systems owned or leased by a group of companies.
Provided on-site troubleshooting and support to other departments within the company.
Ensured that all equipment purchased is properly maintained and that all equipment is configured correctly prior to purchase to ensure maximum productivity.
Experience
5-7 Years
Level
Executive
Education
GED
Regional Service Technician Resume
Headline : Obtain a Regional Service Technician, responsible for Performing basic electrical repairs in a competitive environment with little supervision, Repairing electrical systems using standard tools and equipment, Fixing cracked, damaged or faulty insulation, wiring, transformers and other components of electrical systems.
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