A Residential Service Specialist assists in performing non-professional support work involving the direct care of individuals and the implementation of active treatment plans by providing care, guidance, and training. Examples of work carried out on daily basis are listed on the Residential Service Specialist Resume as – assisting in the training and guidance of individuals in routine and elementary self-help skills, including good housekeeping, money management, and good hygiene; assisting with daily living activities such as bathing, dressing, and oral hygiene, participating in the development and implementation of the active treatment plan and nutritional and physical support plans, training individuals in maintaining living area standards by performing and modeling simple custodial tasks; observing behavior and health of individuals and reporting sudden and unusual changes to a higher authority.
To excel in this role, the following skills are needed – the ability to maintain the highest standard of conduct and courtesy in dealing with consumers, family staff, and the community; the ability to ensure consumer’s safety, health and welfare, and clean background. Desired qualifications include a high school diploma or GED and a valid driver’s license.
Headline : Residential Service Specialist is responsible for Monitoring patients to detect unusual or harmful behavior and report observations to professional staff, Recording and maintaining patient information, such as eating habits, behavior, progress notes, training, and (or)treatments. Provide patients with assistance in bathing, dressing, or grooming, demonstrating these skills as necessary.
Skills : Customer Service, Administrating, Communication, Data Entry, Working Knowledge Of Office Equipment, Property Managment, Filing, Invoicing, Collections, Retail.
Description :
Responsible for assisting in administrating housing assignment activities and fostering positive, productive and efficient business-to-customer family relations.
Received and responded to all in-bound phone calls, resident inquiries and floor traffic, assess customer needs and route to proper staff members as required.
Scheduled work order appointments in compliance with the established response matrix, communicate with residents regarding work orders.
Completed warm calls in accordance with established policy for new arrivals, conduct neighborhood tours for qualified potential residents, administer move-in paperwork and home inspections with residents.
Maintained and update, as required, a fundamental working knowledge of all lease documentation (ROA addendums, etc.) and resident responsibility policies and procedures (RRG).
Actively participated in company-sponsored resident/neighborhood social activities as needed.
Served as the neighborhood point of contact in support of the Family Service Program Manager by identifying circumstances where families or family members may benefit from these support or referral services.
Experience
5-7 Years
Level
Executive
Education
MS
Residential Service Specialist Resume
Headline : As a Residential Service Specialist, responsible for Communicating effectively with homeowners, contractors, and service technicians, Ensuring clients are happy with their experience by following up after services have been completed, Completing daily billing reports, as well as monthly reports, and also Ensuring client satisfaction by completing follow-up calls after services have been completed.
Skills : Service Manager, Developing Skills, Interpersonal Skills, MS Office.
Description :
Effectively managed residential communities by actively participating in the daily operations of the community and by delivering exceptional customer service.
Managed all aspects of the marketing, sales, and leasing process for the community.
Assisted with the development of marketing materials and manages promotional campaigns for new residents to ensure a high retention rate in each community.
Developed new relationships with prospective residents, coordinating referrals from current residents, and assisted with relocation and transition to new residents.
Ensured all new residents are introduced to all aspects of the community.
Managed the leasing process to ensure that all leases are filled promptly.
Managed maintenance schedules to ensure that each resident is satisfied with their home environment.
Experience
5-7 Years
Level
Executive
Education
Bachelor's In Psychology
Residential Service Specialist Resume
Objective : Objective is to be the best employee I can be, and to perform my job to the best of my capabilities. I have been a stay at home mother for the past four years, which accounts for the gap in employment history. However, not being employed in the traditional aspect has not dulled my work ethic.
Skills : Microsoft Office, Customer Relations/Support, Medical Terminology.
Description :
Observed and redirect residents daily, following ITU rules.
Informed higher authority with the progress, issues, concerns and participation of each resident daily.
Completed paperwork.
Prevented or stopped disturbances through approved facility policies and procedures.
Trained individuals in maintaining living area standards by performing and modeling simple custodial tasks such as making beds, cleaning floors and putting clothes away.
Observed behavior and the health of individuals and reports sudden or unusual changes to higher authority.
Reported accidents/incidents and suspected cases of abuse or neglect of individuals to higher authority.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Psychology
Residential Service Specialist Resume
Headline : Hard working dedcated Residential Service Specialist Professional Ready to become employed by a stable company that serves our community by way way of providing mental health services to Developmentally Disabled and Mentally Ill patients. I have been working in this chosen profession since 2002 and I have enjoyed my growth and development. I am currently in school now obtaingin a Master's Degree in addiction counseling.
Skills : Microsoft Word, Type 60 WPM, Power point, Excel, Access, Publisher, Internet/ Search engines.
Description :
Utilized methods of teaching concepts, instructed children and adolescents in Health, Fitness, and Leisure.
Assisted students in evaluating their abilities, interests, talents, and personality characteristics in order to develop realistic academic and career goals.
Provided crisis intervention as needed.
Helped consumers make their own choices, so they can establish their own identity, and lead a normal life the best of their ability.
Provided care and supervision to clients on a 24-hour basis, including implementation of standard behavior management programs.
Provided a safe environment and assists the licensed staff in providing therapeutic interventions to develop functional daily living skills.
Conducted initial screenings with emergency triage department with patients to arrange appropriate follow-up medical and mental health care.
Experience
5-7 Years
Level
Executive
Education
Master's Of Science
Residential Service Specialist Resume
Headline : A Residential Service Specialist position in Education or Human Services Abilities I have experience and education working in with students with emotional disturbance and learning disabilities. I have excellent written and oral communication skills. Additionally, I have many years of customer service experience, which includes both in person as well as remote customer service. I am patient and an excellent listener. Also, I have excellent typing skills and am able to multi-task to complete projects.
Provided the establishment of personnel assistance in identifying, evaluating and resolving human relations.
Gave Clients Medication.
Composed and dispersed correspondence.
Attended meetings with managers, supervisors and work units.
Took individuals on outings Recorded daily progress and chart notes Assisted in planning activities for clients of various backgrounds Attending Training Seminars.
Completed accident reports.
Participated in the maintenance of all personnel records.
Experience
5-7 Years
Level
Executive
Education
Master's In Special Education
Residential Service Specialist Resume
Headline : Residential Service Specialist is responsible for Assisting with scheduling training for department staff to facilitate optimal client treatment and training, Assisting to coordinate the operational flow with human resource and legal paperwork processes and procedures, Assisting facility in reviewing, maintaining, and writing residential policies and procedures.
Skills : Certified Phlebotomist, Certified Rehab Tech, Efficient In Microsoft Word And Internet.
Description :
Assisted individuals that had special needs with daily living skills.
Showed the individuals how to care for themselves in areas that they needed assistance in.
Dressed, grooming, laundry, cooking and assistance in getting to and from work.
Gave daily medication pass In 2007 after 4 years as RSS2 I became lead staff on the home.
Included grocery shopping, balancing the homes money boxes, and assisting the supervisor in areas needed.
Maintained a safe and clean environment for the individuals to live in, providing consistent and adequate staff to help maintain the home.
Provided a weekly schedule for the staff, designated responsible staff to shop with me for clothing, furniture and groceries.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Residential Service Specialist Resume
Objective : Seek to work in an environment that will challenge me further; while allowing me to contribute to the growth and success of the organization.
Responsible for maintaining a safe, supportive, and therapeutic environment that fosters growth and rehabilitation and facilitates the development of mutual aid/self-help skills among individuals.
Provided the appropriate support tailored to the needs and desires of each individual to enable each to live as independently as possible.
Assisted, monitored, and taught individuals with the preparation of daytime activities.
Encouraged good personal hygiene, and behavior appropriate in their home or apartment.
Assisted individuals engaging in daily chores.
Performed daily record-keeping to exchange information with the next shift and/or support staff.
Taught and assisted recipients with relationship-building skills.
Experience
2-5 Years
Level
Executive
Education
GED
Residential Service Specialist Resume
Headline : Residential Service Specialist is responsible for Attending work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned, Assisting with generating or maintaining department data bases and tracking tools, assisting prepare reports and department data collection, Ensuring the satisfactory completion of paperwork in program-related areas in order to meet applicable standards and procedures.
Skills : Answering the phone, Documentation, Customer Service, Maintain a high level of confidentiality.
Description :
Answered telephone and route calls if necessary.
Identified the nature of patients' presented social problems to establish treatment priorities regarding the emergency of care and appropriate placement in mental health facilities.
Reported suspected cases of child/adult abuse and neglect to the appropriate authorities.
Assisted persons with developmental disabilities with the activities of their daily lives.
Instructed and monitored individuals involved in work activities such as cutting grass, loading materials, or other simple custodial tasks.
Trouble-shoot maintenance requests and create accurate and concise work order requests.
Maintained expert-level user knowledge of Yardi and other software necessary to complete fundamental data entry and processing tasks required of the position.
Experience
5-7 Years
Level
Executive
Education
Bachelor's In Psychology
Residential Service Specialist Resume
Headline : Residential Service Specialist is responsible for Assisting in the development of schedules, databases, or data spreadsheets, maintaining and generating reports on residential staffing and position numbers, input and maintaining information into spreadsheets.
Skills : PowerPoint, Access, Visio, Windows.
Description :
Evaluated, assessed, reassessed, and coordinated plans of care for Geriatric residents.
Maintained accurate records of patient care, condition, progress and concerns.
Provided leisure/recreational activities of individual(s) choice, increase individual's self-initiative in leisure activities.
Assist in teaching and monitoring individuals self-management skills (in health and behavior management).
Strived to maintain a open and good relationship with the individuals, their families and the staff.
Assisted individuals with daily activities, prepared breakfast and lunch, assisted with feeding individuals, transported individuals to and from .
Assisted clients with everyday living: helping with daily chores, cooking, eating , showering.
Experience
5-7 Years
Level
Executive
Education
Master Of Social Work
Residential Service Specialist Resume
Headline : Residential Service Specialist is responsible for delivering high-quality, personalized care to elderly and disabled individuals and families. They are responsible for residential care of seniors in all housing facilities, including retirement homes, assisted living facilities, hospitals/clinics, nursing homes/respite care centers.
Skills : Microsoft Office, Customer Relations/Support, Medical Terminology.
Description :
Observed and redirect residents daily, following ITU rules.
Informed higher authority with the progress, issues, concerns and participation of each resident daily.
Completed paperwork.
Prevented or stopped disturbances through approved facility policies and procedures.
Trained individuals in maintaining living area standards by performing and modeling simple custodial tasks such as making beds, cleaning floors and putting clothes away.
Observed behavior and the health of individuals and reports sudden or unusual changes to higher authority.
Reported accidents/incidents and suspected cases of abuse or neglect of individuals to higher authority.
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