Restaurant General Manager Resume Samples

Description :

1. Hired, trained, coached and mentored staff to ensure smooth operation of business, promoted a team environment.
2. Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
3. Coordinated inventory, invoicing, accounts receivable and cost control programs.
4. Restaurant General Manager of the Year 2015 Inspected finished products for quality and adherence to customer specifications.
5. Responsible for the selection and maintenance of equipment.
6. Quickly and effectively solve customer challenges.
7. Liaised between customers to perform internal reporting and analysis.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Carefully interviewed, selected, trained and supervised staff.
2. Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
3. Interacted positively with customers while promoting hotel facilities and services.
4. Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
5. Correctly calculated inventory and ordered appropriate supplies.
6. Strategically developed effective marketing plans to increase sales and profits while managing costs.
7. Actively participated in ongoing customer service programs to build sales and rapport in the community.
8. Maintained a safe working and guest environment to reduce the risk of injury and accidents.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Promoted from Shift Leader to Assistant Manager within 8 months.
2. Interviewed job candidates and made staffing decisions.
3. Counted cash drawers and made bank deposits.
4. Managed staff of 15 sales associates, 4 team leaders and 1 assistant manager.
5. Assigned employees to specific duties to best meet the needs of the store.
6. Reordered inventory when it dropped below predetermined levels.
7. Planned budgets and authorized payments and merchandise returns.
8. Scheduled and led weekly store meetings for all employees.

Experience

10+ Years

Level

Senior

Education

High School Diploma

Description :

1. Training for all positions in the restaurant.
2. Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance of dining facilities.
3. Monitor food preparation methods, portion sizes, and presentation of food to ensure that food is prepared and presented in an acceptable manner.
4. Greet guests, escort them to their seats, and present them with menus.
5. Investigate and resolve complaints regarding food quality, service, or accommodations.
6. Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
7. Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

Experience

2-5 Years

Level

Junior

Education

General Education

Description :

1. Managed restaurant operations in terms of staffing and scheduling functions.
2. Greeted guests and make arrangements to seat them.
3. Interviewed, hired and trained personnel to work in a restaurant environment.
4. Ensured smooth coordination between the back-end and front-end activities.
5. Booked entertainment that included music and comedy, promoted and executed events that successfully increased sales.
6. Coordinated wine tasting classes with Head Chef.
7. Led a marketing campaign to solicit new business and succeeding by meeting set goals effectively.

Experience

0-2 Years

Level

Entry Level

Education

Criminal Justice

Description :

1. Cleveland, MS Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
2. Developed and maintained exceptional customer service standards.
3. Ensured proper cleanliness was maintained in all areas of the back and front of house.
4. Optimized profits by controlling food, beverage, and labor costs on a daily basis.
5. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
6. Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
7. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
8. Counseled and disciplined staff when necessary.

Experience

10+ Years

Level

Senior

Education

Bachelor Of Science

Description :

1. Directed activities for a food and beverage service.
2. Ensured that food was prepared with correct recipe, portion sizes, presentation.
3. Resolved customer complaints regarding food quality, service, facilities.
4. Coordinated cooking personnel and work assignments.
5. Ensured that food was prepared quickly and on time.
6. Scheduled and received food and beverage deliveries.
7. Checked delivery contents for quality, quantity, accuracy.

Experience

0-2 Years

Level

Entry Level

Education

GED

Description :

1. Scheduled and directed staff in daily work assignments to maximize productivity.
2. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
3. Efficiently resolved problems or concerns to the satisfaction of all involved parties.
4. Optimized profits by controlling food, beverage and labor costs on a daily basis.
5. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
6. Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
7. Built sales forecasts and schedules to reflected desired productivity targets.

Experience

7-10 Years

Level

Management

Education

High School Diploma In General

Description :

1. Managed different areas of the restaurant operations, including customer relations, vendors relations and inventory control.
2. Specialized in the training of new staff regarding their work and responsibilities.
3. Controlled the overall cash flow on a daily basis to meet weekly and monthly expenditures.
4. Maintained accounting books regarding employee payroll and sales summaries for the week.
5. Monitored cooking staff to ensure each employee adhered to mandatory quality and safety guidelines.
6. Assisted customers in answering any questions regarding food quality and service.
7. Maintained the cleanliness and sanitation standards of the restaurant by routine check ups.

Experience

5-7 Years

Level

Consultant

Education

Hotel/Restaurant Management

Description :

1. Took necessary steps to meet customer needs and effectively resolve food or service issue.
2. Resolved guest complaints promptly and professionally.
3. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
4. Scheduled and directed staff in daily work assignments to maximize productivity.
5. Efficiently resolved problems or concerns to the satisfaction of all involved parties.
6. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
7. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
8. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

Experience

5-7 Years

Level

Executive

Education

High School Diploma

Description :

1. Interview and select candidates for all positions including hourly managers.
2. Develop and train salaried and hourly members.
3. Build sales and guest counts through team leadership and customer service.
4. Maximize sales and profits through effective cost controls.
5. Maintain a clean and welcoming environment for guest and employees.
6. Manage all Profit and Loss controllable to ensure company goals are met.
7. Manage performance through clear feedback, recognition, reviews, coaching and disciplinary action.
8. Maintain employee records in accordance with local and federal regulations.

Experience

2-5 Years

Level

Junior

Education

Bachelor's In Business Management

Description :

1. Directed and coordinated activities of restaurant.
2. Managed staff, prepared work schedules and assigned specific duties.
3. Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
4. Established and implemented departmental policies, goals, objectives, and procedures, conferring with staff members as necessary.
5. Determined staffing requirements, and interviewed, hired and trained new employees, or oversaw those personnel processes.
6. Monitored businesses and agencies to ensure that they efficiently and effectively provided needed services while staying within budgetary limits.
7. Oversaw activities directly related to making products or providing services.
8. Managed the movement of goods into and out of restaurant.

Experience

7-10 Years

Level

Management

Education

Certificate In CPR And First Aid

Description :

1. Responsible for a procedure, organization and resituating of an existing restaurant, including logo, menu's (bar, dining room, takeout, wine list & specialty drinks).
2. Coordinated Events, customer relations, banquet booking, pricing, and formatting.
3. Instrumented in creating menu items for bar and restaurant service.
4. Responsible for the hiring, training, and scheduling of all restaurant staff Oversaw purchasing, pricing, inventory control and overall cost of goods sold.
5. Created a bar drink menu and wine list to complement the restaurant cuisine.
6. Reconciled and balanced all restaurant receipts on the POS system on a daily basis.
7. Managed 30+ employees, responsible for hiring, training, and termination.

Experience

2-5 Years

Level

Junior

Education

Diploma