Retail General Manager Resume Samples

A Retail General Manager is hired to take responsibility for managing and running the overall retail stores. The manager leads the army by managing everything from training employees to deciding what items are to be stocked on the shelves. Typical work activities seen on the Retail General Manager Resume include the following – making sure the store’s operations are carried out well, ensuring the customer’s leave the store satisfied, hiring and training new employees, motivating current employees; scheduling work tasks, resolving customer problems, and working to meet the sales target of the store.

To work at this capacity, the following skills are required – proven work experience, powerful leadership skills and business orientation; customer management skills; strong organizational skills; good interpersonal skills; and the ability to travel as and when required. Education requirements vary based on the employer’s choice, but to the least, a degree in relevant areas is preferred.

 

Retail General Manager Resume example

Retail General Manager Resume

Summary : To acquire a challenging career at the position in Upper Manager with a solid company utilizing the opportunity to offer proven and developing skills within the company.

Skills : Microsoft Office, SAS, FreeNAS, Oracle, SQL.

Description :

    1. Involved in all operations of Retail Store on a daily basis with over 800 products and 10+ employees.
    2. Responsible for Inventory, Ordering, Receiving, Shipping Orders, Hiring, Training, Firing, Scheduling, Employee Morale, and in general, keeping MCM a sharp, clean, fun store to shop and work in.
    3. Handled price negotiations with 30+ vendors enabling MCM to save as much as 40% on our most significantly sold products.
    4. Calculated several factors of tourism information (such as number of hotel rooms booked, locations of conventions, type of convention, past sales for similar conventions, etc).
    5. Used this information to determine weekly product need, which often fluctuated by 200% to 300% in any given week.
    6. Kept profit margin high by scheduling additional employees during times of heavy customer traffic and reducing employees when customer traffic would be expected to slow.
    7. Determined product placement in store to increase sales and customer traffic Created several "sampling stations" within our store which increased sales on those products by up to 500% during sampling times.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science


Sr. Retail General Manager Resume

Summary : Dedicated and result oriented IT professional highly effective at maintaining and installing software and hardware for laptop and desktop computers. Seeks a role offering opportunities for long-term professional growth and development.

Skills : Licensed Insurance Agent, the State of Pennsylvania - #673449 - Lines: Casualty and Allied Lines, Property.

Description :

    1. Managed retail store and supervised employees.
    2. Instructed staff on how to handle difficult and complicated sales.
    3. Formulated pricing policies for merchandise, according to profitability requirements.
    4. Estimated consumer demand and determined the types and amounts of goods sold.
    5. Examined merchandise to ensure that it was correctly priced and displayed and that it functioned as advertised.
    6. Trained my assistant and helped him to become a manager at another location.
    7. Reviewed inventory and sales records to prepare reports for management and budget departments.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma


Jr. Retail General Manager Resume

Headline : Excellent and dynamic data analyst seeking opportunity to work in a friendly and fast growing environment where my analytical and methodical skills will be of great value in achieving the company's goals.

Skills : Sales Lead, Customer Service Management, Retail Store Managment, Operations Management.

Description :

    1. Managed the daily operations of 3 retail locations with up to 60 employees that generated $3.5 Million in annual sales revenue.
    2. Oversaw all aspects of operations including employee hiring and training, inventory management, purchasing, shrink/loss prevention, P&L Management, employee relations, and customer service.
    3. Ensured store met or exceeded sales goals and met payroll goals based on current trends.
    4. Prioritized, planned, and adjusted schedules and daily agendas to meet business goals.
    5. Recruited, interviewed, and selected qualified candidates to build a strong management team to achieve current and future business goals.
    6. Trained and motivated all associates through on-going programs in sales and customer service.
    7. Developed management team to assume increased levels of responsibility.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
Business

Retail General Manager III Resume

Summary : Currently, for the past 1 year, have been a Business Office Manager for a Chiropractic Wellness Center. proficient in Chirotouch software, Microsoft office, type 75wpm, payroll, a/r, a/p, patient files, medical billing/coding, verifying insurance, co-pays, patient interaction, scheduling, supervision of employees etc. Over 25 years of management experience.

Skills : Proficient In ADP, Chirotouch, Microsoft Applications, Type 75wpm.

Description :

    1. Directed and coordinated activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
    2. Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
    3. Managed staff, prepared work schedules and assigning specific duties.
    4. Established and implemented departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
    5. Determined staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
    6. Planed and directed activities such as sales promotions, coordinating with other department heads as required.
    7. Determined goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
    8. Located, selected, and procured merchandise for resale, representing management in purchase negotiations.
    9. Performed sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bacheors In Business

Retail General Manager II Resume

Summary : Extremely motivated and results-driven warehouse, logistics and retail management professional with exceptional communication skills. Demonstrates ability to implement initiatives that increase productivity and company profit. Skilled in the development of procedures that dramatically boost employee efficiency and amplifying customer satisfaction.

Skills : Microsoft Office, Organizational Leadership.

Description :

    1. Directed and coordinated the activities and operations of multiple stores to meet or exceed all sales and profitability goals.
    2. Included staffing, training, development and career pathing of managers and associates, along with overseeing customer service, asset management, merchandise and visual presentation.
    3. Observation and analysis of sales and store operations.
    4. Ensured execution of operations to support the customer service commitment.
    5. As a result finished in top 5% of 3000 stores with a 95% average on mystery shop program.
    6. Recruit, hire, train, and develop a base of promotable employees at all levels.
    7. Lead, challenge, motivate, and inspire staff.
    8. Make certain overall presentation of merchandise to maximize sales.
    9. Managed payroll and controllabled expenses to budgeted amount.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Time Management

Retail General Manager I Resume

Summary : Customer Focused Retail Management Leader with more than 14 years of progressive leadership experience. Areas of experience include: Profit and loss statements Multi-Location Management Outsource & Vendor Management Dynamic leadership Business Analysis & Collaboration Organizational Design and Development Distribution and logistics Safety compliance Project Management Visual Merchandising.

Skills : Microsoft Office, Outlook, Management.

Description :

    1. Developed strong team enabling retail store to have 24 consecutive quarters of increases over plan.
    2. Increased sales volume from 2.5 million to 6 million along with increasing conversion from a 5% to 22%.
    3. Partnered with corporate office and regional to have product mix suited to our guest.
    4. Partnered with cafe GM to have successful events and also to maintain our company policies.
    5. Able to react to personnel changes/cuts without losing sight of beating plan.
    6. Helped to develop corporately through the LDC committee along with setting a measurement tool (MOD tracker) whereby store managers can coach and develop and hold accountable their respective teams.
    7. Established and communicated performance standards and policies to all associates and certify compliance.
Years of Experience
Experience
10+ Years
Experience Level
Level
Executive
Education
Education
Marketing

Assistant Retail General Manager Resume

Summary : To secure a position that will enable to contribute my hardworking abilities, ability to work with people, experience, organizational skills and positive attitude with an organization that has an environment conducive to the improvement of skills that will lead to a lasting relationship and improve customer satisfaction.

Skills : Sales, Customer Service, Management, Marketing.

Description :

    1. Performed buying of merchandise duties.
    2. Analyzed vendor, products, and categorical performance.
    3. Researched new and current retail trends.
    4. Strived to develop and create new custom products.
    5. Communicated to the client on the merchandise plan and its execution, hits, and misses.
    6. Involved in the hiring of all management staff, hourly workers, temp agencies, and non-profit groups.
    7. Responsible for financial results of the operation.
    8. Oversaw financial statements, P&Ls, and budgeting activity.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Sports Management

Associate Retail General Manager Resume

Objective : Personal commitment to upholding the highest standards of the law. Enrolled in NY Police Department Auxiliary Program as an Auxiliary Police Officer. Disciplined leader with the proven ability to remain calm and deliver results in high-pressure situations. Excel at solving problems independently while incorporating sound advice from peers and superiors.

Skills : Microsoft Office, Outlook, Management.

Description :

    1. Managed teams to deliver KPI's and compliance throughout the operation, as well as delivering excellent standards of customer service.
    2. Monitored and reviewed staff and store performance on a regular basis.
    3. Organized, prepared and arranged promotional materials and displays.
    4. Maximized sales through effective merchandising.
    5. Recruited, trained, supervised and appraised staff.
    6. Demonstrated exceptional management talent by developing procedures that enhanced employee efficiency.
    7. Directed and coordinated the activities and operations of multiple stores to meet or exceed all sales and profitability goals.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Computer Science

Assistant Retail General Manager I Resume

Objective : Hospitality and Customer Service Management field for over 20 years. working as a Retail Manager and Sales Trainer for the past 15 years and now last 1,5 years have been a Personal Trainer. am an educator, motivator and go-getter. It is important for to understand how people learn to sell, teach, coach or train effectively.

Skills : ServSafe Certified.

Description :

    1. Recruited and Trained sales staff, train new General Managers tor new Teavana location.
    2. Traveled different stores throughout the help increase their sales volume.
    3. Hired and trained effective associates.
    4. Developed action plans for consistently meeting or exceeding sales goals while controlling expenses.
    5. Lead by example in all areas of Teavana sales standards.
    6. Increased overall sales by 52% in 2 months.
    7. Helped people improve their wellbeing by promoting the health benefits of tea.
    8. Provided excellent customer service; achieve #3 ranking out of 1000 sales representatives.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Certification

Retail General Manager Resume

Summary : Seeking new and different opportunities. willing and able to learn new skill sets. adept at: Management of personnel, Operations, and P&L. Proficient with these skill sets: Problem solving, Timely decision making, Delegation, Conflict management, Customer service, Building effective teams by coaching and leadership, Driving company sales strategies, and Self-Development.

Skills : Excellent verbal and written communication skills, Excellent interpersonal and customer service skills.

Description :

    1. Responsible for all retail food service operations on Emory University's campus.
    2. Hired, developed, and trained management candidates.
    3. Built menus in POS system for multiple units and implemented/taught system to front line staff.
    4. Handled payroll and HR functions for over 300 employees.
    5. Built a great relationship with the client and executed the vision for food service for Emory.
    6. Fostered an atmosphere supporting the vision of sustainability on Emory's campus including composting and recycling programs on campus.
    7. Serviced thousands of students a day and provided exceptional experiences for all of them.
    8. Used Communication, customer service, profit and loss reporting, labor analysis, team building, staff development, and technological.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's In Film