A Room Service Cashier calculates room charges, obtains food and beverages orders from the room guests, and processes accurately the payments. To complete this core task of calculating and billing the Guest’s stay, the following duties mentioned on the Room Service Cashier Resume are carried out – performing reservation tasks such as checking guests in/out; performing guest accounting and cashier functions, handling concerns and complaints of guests in a timely and friendly manner, communicating with the hotel manager about problems, promoting and upselling items to hotel guests, and taking trays and pushcarts to bring meals to rooms.
The job description should include the following skills – a friendly and courteous nature, experience in customer service, cash handling skills, knowledge of front desk capacities, experience in processing payments through credit cards, checks, and cash; exceptional customer service skills, professional mannerism, and strong telephone conversation skills. Education requirements are minimal, and the majority of eligible resumes display only a high school diploma or GED. Some candidates, however, come with restaurant training.
Headline : Looking for an opportunity to make a difference in Customer Service. I want to take the experience I have and expand it into an efficient company where I can grow, and make a difference.
Followed established phone courtesy standards and actively sell food and beverage using up-selling techniques.
Received guest restaurant reservations and requests for Private Dining Rooms according to established hotel standards.
In cased of guests with dietary restrictions inform the Manager on duty and the Chef.
Offered information on all menu items, beverage items and help guests with food and wine Pairings, advise guests with an approximate time frame for preparation, delivery and answer any other general guest questions.
Greeted guests with a smile and offered assistance with luggage or other needs.
Delivered items to the appropriate room with a smile and a thank you.
Answered telephone calls and take orders from guests.
Experience
5-7 Years
Level
Executive
Education
GED
Room Service Cashier Resume
Summary : As a Room Service Cashier, responsible for Serving food courses and alcoholic beverages To guests, Setting tables according to type of event and service standards, Answering questions on menu selections, and also Communicating with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
Skills : Phone, Cash Register, Supervisor.
Description :
Held various positions during my 10 years of employment with the St.
Obtained food and beverage orders from hotel guests via phone for delivery to their room, closed ticket with cash, credit card, or room charge, reconciled work and cash drawer at the end of every shift.
Entered vendor invoices in computer and scheduled for payment, matched purchase orders to invoices, paid vendors via check according to payment terms, performed end of month procedure, and ran end of month reports to close the month.
Billed customers for their house charges and catering functions, made collection calls, applied payments to customer accounts, mailed out monthly statements.
Oversaw daily operations and staff, addressed guest requests and concerns in a timely fashion, booked reservations for individuals and groups, check guests in and out of hotel rooms, collected payment for hotel guest folios, reconciled and balance daily work and cash drawer.
Responsible for the maintaining and balancing of the hotel vault, provided change for all cash staffed employees, called in for weekly cash delivery, prepared currency for weekly pick up by money courier, processed credit card transactions and submitted them for credit to the hotel bank account.
Prepped the food for the server and when it was busy, I delivered the food to the rooms as well.
Experience
7-10 Years
Level
Management
Education
Diploma
Room Service Cashier Resume
Summary : Room Service Cashier with 7 years of experience in Communicating additional meal requirements, allergies, dietary needs, and special requests to the kitchen, Recording transactions in the MICROS system at the time of order, Checking in with guests to ensure satisfaction with each food course and/or beverages.
Skills : Communication Skills, Coordinating Skills.
Description :
Input Guest orders in Micros and issue guest checks for each order.
Ensured all special guest requests are very well explained to the kitchen via Micros.
Made knowledgeable, informed, and articulate recommendations and suggestions regarding all menu items.
Coordinated guest amenities with Executive office and follow up with a front desk and housekeeping of any room changes, cancellations, do not disturb rooms.
Co-ordinated with housekeeping for pick-up of Guest trays and Tables after completion of guest meals.
Communicated with the kitchen staff to ensure that food is prepared to guest specifications.
Checked guests out and made sure they are satisfied with their experience.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Room Service Cashier Resume
Objective : Room Service Cashier with 3+ years of experience in Following all company and safety and security policies and procedures; reporting accidents, injuries, and unsafe work conditions to manager; and completing safety training and certifications, Ensuring uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets.
Skills : <div>Friendly and positive attitude, Excellent customer service.</div>
Description :
Answered calls from guests.
Created five-star guest experience.
Fully knowledgeable of menu items.
Processed orders using Micros.
Transferred guests to the proper department.
Knowledged of the resort and surrounding attractions.
Assisted the Room Service staff during peak times and help in coordinating and setting up Room service tables for servers.
Responsible for payments, change, and accuracy of closed checks.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Room Service Cashier Resume
Headline : Outgoing server offering extensive knowledge of hospitality etiquette, food, and beverage preparation, and superior customer service. Works well under pressure Highly responsible and reliable Extensive hospitality background Very well-versed in the Micros POS system Arizona state Food Handlers card Hard-working and attentive to side-work Trained in liquor, wine and food service Maintaining a tidy workspace High-volume dining Upbeat, outgoing and positive Great multi-tasking skills Problem-solving abilities Food safety understanding.
Skills : Communication Skills, Customer Service, Computer.
Description :
Greeted guests over the phone with a friendly and helpful attitude.
Remained knowledgeable on menu items and guided guests through In-Room Dining orders.
Made sure guests are happy with food quality.
Maintained a clean and organized work area.
Helped to keep track of guest orders and payments.
Organized and made sure amenities are taken to correct rooms.
Assisted in tray pick-up procedures.
Experience
5-7 Years
Level
Executive
Education
High School Diploma In General
Room Service Cashier Resume
Objective : As a hardworking and ambitious person, I enjoy working in a highly motivating position where I can assist others while expanding my knowledge and going above and beyond by providing the customers with the best experience possible. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience.
Skills : Microsoft Software Can Type 40WPM And Spreadsheets.
Description :
Maintained high standards of customer service during high volume fast-paced operations.
Received and inputted breakfast, lunch, dinner, and overnight orders into the micros system.
Made notes for amenities for VIPS and special guests.
Accepted cash, credit cards, and room charges.
Issued tip reports every day to prevent inaccuracies from the computer systems.
Handled both in-house and customer accounts.
Resolved guest complaints promptly and professionally.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Room Service Cashier Resume
Summary : Seeking a challenging opportunity where I will be able to utilize my skills and my experience as well as my superior Customer Service skills, which will allow me to grow personally and professionally. I am self-motivated and able to work both independently and as a collaborative team member.
Skills : Microsoft Office, Training Skills, Customer Service.
Description :
Make sure room service par levels are up to date and up to par.
Handled guest's transactions and calls.
Make sure that everything is in order and nothing is miss placed.
Managed my servers, when they go to lunch and their breaks.
Used Learning fast, my math skills, the ability to know PBX phone system.
Answered the phone and took room device orders from guests at the hotel.
Processed different payment methods to complete their transaction.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Room Service Cashier Resume
Headline : To obtain long/short term employment with a well-established organization where I may fully utilize my skills and abilities that will lead me to success. Always giving the best of my abilities to make sure that the company maintains its proper reputation.
Answered multiple calls from guests placing their food orders.
Provided great customer service.
Balanced money, make daily reports, inventories, and make sure all the waiters receive their accurate tips.
Handled any mistakes made in guests' orders.
Worked under pressure.
Upsold to every guest while making sure that their room service experience excelled.
Obtained payment for customers' room services purchases.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Room Service Cashier Resume
Summary : Previous relevant work experience is based around customer service and interacting with others. I enjoy meeting new people and helping them in any way I know-how.
Skills : Microsoft Office, Scanner, Printer, Copier, Multi-Line Phone System, POS, Customer Service, Data Entry, Cash Handling, Class E License.
Description :
Collected payments by accepting cash, check, or charge payments from customers; made a change for cash customers.
Verified credit acceptance by reviewing and recording driver's license number; operating credit card authorization system.
Provided good customer service while doing so.
Monitored guest orders and ensure that all guest orders are delivered within the quoted time.
Communicate proper procedure for using Room Service to patient. Communicate with the diet office in regard to patients meals.
Assembled patient food trays accurately, working as part of a Room Service is driven production line.
Placed appropriate and correctly portioned menu items, following individual selections.
Experience
7-10 Years
Level
Management
Education
GED
Room Service Cashier Resume
Headline : Looking for a position as a medical assistant in a medical setting or hospital setting where I can use my extensive experience as well as my passion for helping others.
Skills : Medical Records , Triage ,Microsoft Word & Excel ,Patient Education Venipunctures & Injections Electronic Charting Schedule Appointments, Insurance Verification, Import & Export Of Lab Results, Documentation, Process Payments, Type 65-70 WPM.
Description :
Checked all food items for quality before serving.
Ordered par stock for floor kitchen and put it away.
Reported equipment malfunctions to Lead or Manager.
Followed safety practices to include but not limited to equipment safety, guards, spills cleaned up immediately and chemical usage, gloves and safety glasses used, (appropriate PPE) and preventing burns.
May recorded temperatures.
Arranged room service carts in a professional and appealing manner.
Maintained an adequate amount of room service supplies.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
