Room Service Coordinator Resume Samples

A Room Service Coordinator is responsible for providing, maintaining and promoting hospitality at all times to the hotel’s guests. To ensure the highest level of guest satisfaction, the following duties mentioned on the Room Service Coordinator Resume are carried out – creating an atmosphere around the concierge desk and welcoming people, anticipating the needs of the guests and serving them accordingly, providing personalised service to the guests at their rooms, reminding guests of scheduled events or appointments, providing the guest with an experience that will always be remembered, and overseeing the workers serving the guests.

As a part of this job, the Room Service Coordinator is required to demonstrate good computer skills, accurately handle cash, and stand for a long period. The ability to communicate well and develop a true sense of community for the guest is as well needed. Geographical knowledge will be an added asset. A hospitality degree is highly preferred.

Room Service Coordinator Resume example

Room Service Coordinator Resume

Summary : Looking for a Room Service Coordinator position in which I have the opportunity to learn, grow, and help others. Also looking for a position where able to work in a friendly and exciting environment.

Skills : Microsoft Office, POS, HeathCare System.

Description :

    1. Monitored and supervised the Room Service (GSRs), Dish Room, and Call Center teams in the Dietary department while expediting.
    2. Expedited patient meal trays and ensure they are delivered within a 45 minute window from the time the patient calls to order food to the time a Guest Service Representative delivers the meal tray.
    3. Ensured each tray is accurate and presentable.
    4. Kept effective communication with all teams including Production (cooks) to ensure patient satisfaction.
    5. Made quick, well-informed decisions daily and initiate action to prevent or resolve patient safety as well as employee safety.
    6. Hold daily team huddles to discuss EEE board, successes and barriers for the day, as well as the daily and yearly goals.
    7. Oversaw effective training of new employees.
    8. Helped manage FTE variance.
    9. Played an important role in the successful expansion of the room service guest meal service.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Medical


Room Service Coordinator Resume

Summary : Room Service Coordinator is responsible for managing the hotel guest rooms, ensuring that all rooms are clean, and maintaining the status of all guest room reservations. This includes providing guests with a list of cleaning services, providing information about their cleaning schedule, and making sure their requests are fulfilled.

Skills : Professional and provide efficient service.

Description :

    1. Responsible for the coordination between Room Service, guests, and other departments; include performing the following functions: Answer in-house and out-of-house calls in a polite and professional manner.
    2. Processed all Room Service and amenity requests and inquires by phone, email and HOTSOS.
    3. Directed calls to appropriate extensions and forward messages/requests to respective individuals or departments.
    4. Monitored timeliness of HOTSOS requests, amenity and Room Service orders.
    5. Served as communication hub for all of F&B.
    6. Coordinated the tracking and delivery of all room service orders, pre-orders, and amenities.
    7. Completed billing for all room service orders, amenities, and miscellaneous F&B charges during scheduled shift.
    8. Processed allergy notifications and alert all involved parties.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Administration


Room Service Coordinator Resume

Objective : Attaining a position, within a company, that will allow me to use the knowledge and skills that I have acquired and to be beneficial to both myself and my employer.

Skills : Clinical Nutrition, Enteral Nutrition, Parenteral Nutrition, Nutrition Counseling, Nutrition Education, Medical Nutrition Therapy.

Description :

    1. Assisted patients and families in ordering meals consistent with diet orders.
    2. Entered orders into CBORD system.
    3. Communicated with medical staff to verify diet orders for patient safety.
    4. Audited eating disorder trays for accuracy and visual appeal.
    5. Worked high-volume tray line and delivered trays to patients as needed.
    6. Participated in inpatient rounds to assess patient satisfaction.
    7. Performed duties in compliance with hospital infection control, allergen cross-contamination, HACCP, and HIPAA policies.
    8. Entered guest payments into POS system, made change for hosts, and reconciled nightly deposits.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
B.S. In Human Nutrition

Room Service Coordinator Resume

Objective : Room Service Coordinator is responsible for providing the highest quality service, staffing and food quality in the hotel or restaurant. This includes training and supervising staff who provide service. The Room Service Coordinator is also responsible for the overall guest experience, ensuring that all rooms and facilities are cleaned, updated and maintained to ensure the highest guest satisfaction.

Skills : Customer Service, Retail Management, Sales, Hospitality.

Description :

    1. Supervised about 6 employees.
    2. Made all room service tickets.
    3. Made sure the servers completed their side work, such as stocking.
    4. Able to work in three different departments.
    5. Answered calls with a upbeat easy-going manner for guests to open up with all needs can help provide.
    6. Fulfilled guest meal orders promptly and efficiently.
    7. Informed guests of daily specials of food, beverages, and spirits.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
No Degree In Nursing

Room Service Coordinator Resume

Summary : Growing up a military brat has taught me flexibility and adaptability, two great skills which have served me well throughout my independent adult life. Moving around the world has taught me to adapt quickly to diverse work environments. Working many seasonal positions (between college semesters) has given me a broad set of situational skills.

Skills : Advanced Computer In Software And Hardware Operation,.

Description :

    1. Determined priority and special requirements for transactions by communicating with coworkers and clients via phone to ensure orders and quotes are received as scheduled.
    2. Maintained physical and electronic records by updating computer system (Opera).
    3. Routed documents to billing department and review completed entry/release transactions.
    4. Updated spreadsheets for billing purposes, inventory, business volume, etc.
    5. Dispatched and follow-up with over 100 requests daily, surpassing the average numbers of 35 transactions per day while managing 20+ emails daily.
    6. Prepared and delivered patient food trays, take patient food orders, stock coolers, wash and put away dishes, and prepare work area for next shift .Ensure there was extra food prepared for all shifts from a set menu.
    7. Stocked requisition requests in the different areas of the hospital.
    8. Managed multiple phone calls from patients ordering their meals.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Electrical Engineering

Room Service Coordinator Resume

Objective : Determined individual with a strong desire for personal growth, career fulfillment, and financial success. Have worked in hotel hospitality for years and expert at anticipating the needs of our guests.

Skills : 10-key, multi-line answering phone system.

Description :

    1. Answered multi phone lines, taking room service orders for breakfast lunch and dinner.
    2. Assisted guests with various requests.
    3. Prioritized and organized guests amenities for incoming guests.
    4. Achieved quota on a daily basis.
    5. Accreted and punctual were the key elements to having a good sale night.
    6. Retrieved all food orders and beverages from kitchen or bar and place on table in keeping with departmental standards.
    7. knowledge of anticipating guests needs, reply and acknowledge all guests.
    8. Proven record of projecting a pleasant and positive professional image to all visitors at all times.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School Or Equivalent

Room Service Coordinator Resume

Objective : Experienced Room Service Coordinator bringing enthusiasm, dedication and an exceptional work ethic leaving guest with a unforgettable experience. Trained in customer service with knowledge of American and multicultural cuisine.

Skills : Speak with others using clear and professional language.

Description :

    1. Ensured all rooms are clean (including cleaning of floors and bathroom linens).
    2. Ensured that all requests are fulfilled (including requests for additional towels or beds).
    3. Ensured that all reservations are accurate.
    4. Ensured that all guests have a clean room upon check-in.
    5. Provided information to guests regarding their cleaning schedule and request fulfillment times.
    6. Assisted with amenities such as wireless internet access, in the event that wireless internet is not available in the room.
    7. Handled guests breakfast and lunch orders and requests in a professional and timely manner and offered menu suggestions.
    Years of Experience
    Experience
    0-2 Years
    Experience Level
    Level
    Entry Level
    Education
    Education
    Medical Technician In EMT

    Room Service Coordinator Resume

    Summary : Hard working, dependable, and kind employee who knows how to work in a team environment. Worked in food service for the last 13 years, on and off, in various healthcare and kitchen environments interacting with customers and coworkers.

    Skills : Data Entry, Microsoft Office.

    Description :

      1. Provided a comfortable and enjoyable stay while meeting guest needs in a timely manner.
      2. Effectively managed guest expectations by attending to their requests in a timely manner with a smile.
      3. Ensured that all guests are well taken care of, including those with special dietary requirements, by meeting their needs as requested.
      4. Communicated clearly about available options and staying within budget.
      5. Ensured correct pricing for all bills at the end of each day.
      6. Made sure guests receive accurate information on bill amounts before checkout.
      7. Handled any issues with bill payments promptly; provide accurate information on room rates , including taxes , so that guests can make informed decisions about their stay.
      Years of Experience
      Experience
      10+ Years
      Experience Level
      Level
      Senior
      Education
      Education
      Medical

      Room Service Coordinator Resume

      Objective : Highly qualified Room Service Coordinator with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

      Skills : MS Office, Opera, Hotsos, C++, Java Script.

      Description :

        1. Maintained high standards of quality and service within the hotel room.
        2. Provided exceptional guest service, including a warm welcome, prompt check-in/out, and prompt cleaning of guest items as requested.
        3. Established effective relationships with all who work in the hotel to achieve guest satisfaction by providing high quality service at a reasonable cost to all guests.
        4. Ensured all rooms are cleaned as specified by checked in date.
        5. Ensured room maintenance is completed on time and within budget.
        6. Performed other duties as assigned by the department manager or supervisor.
        7. Assisted in banquet preparations and running of banquet.
        Years of Experience
        Experience
        0-2 Years
        Experience Level
        Level
        Entry Level
        Education
        Education
        Computer Information Systems

        Room Service Coordinator Resume

        Objective : Room Service Coordinator is responsible for the overall operation of the restaurant and is expected to manage all aspects of the kitchen, kitchen staff, and guest service. The Room Service Coordinator is also expected to be able to deal with difficult customers, maintain order accuracy and efficiency, and provide excellent customer service.

        Skills : Attentive, Friendly, Courteous and service-oriented manner.

        Description :

          1. Ensured that all food ordered from the restaurant is prepared in a timely manner.
          2. Provided prompt customer service at all times.
          3. Maintained high standards of cleanliness (inside and outside the restaurant).
          4. Ensured that all food preparation equipment is in a clean condition at all times.
          5. Arranged bar service for guests on a timely basis.
          6. Provided dining room services such as seating reservations, table cleaning, etc.
          7. Performed other duties as assigned by management or as requested by guest relations personnel.
        Years of Experience
        Experience
        2-5 Years
        Experience Level
        Level
        Executive
        Education
        Education
        Hospitality