Senior Receptionist Resume Samples

A Senior Receptionist is the first point of contact for visitors and acts as the representative of the organization. The job description entails receiving guests and providing them a warm and professional service. While duties vary from company to company, the following are certain core duties listed on the Senior Receptionist Resumecoordinating the activities of the reception team, making sure the phone calls are handled and visitors answered to correctly; taking responsibility for directing inquiries; making sure the information needed are updated regularly; arranging couriers; organizing celebrations for the company; and taking responsibility for checking the orders, supplies, and movement of equipment in the reception areas.

To be considered for this role, there are certain vital skills and knowledge employers normally expect and such are – strong English vocabulary, spelling and grammar; knowledge of standard procedures and practices of the company; communication skills; multitasking abilities, and a professional appearance. Most of these roles don’t need anything beyond a high school diploma, however, the seniority of this post demands work experience and relevant qualification.

 

Senior Receptionist Resume example

Senior Receptionist Resume

Objective : As a Senior Receptionist is responsible for the supervision of the front desk, processing invoices, payments, processing enrollments, and administrative duties in support of these functions. Additionally, responsible for the maintenance and cleaning of the reception/retail area.

Skills : Proficient In Microsoft Word, Answering Phones, Administrative Skills.

Description :

    1. Received phone calls, determined the nature of the calls, and directed calls to the appropriate department.
    2. Successfully arranged appointments between students, parents, and faculty.
    3. Responsible for typing memos, reports, and other correspondence.
    4. Took detailed messages for a person called upon, including name, time of call, and, nature of business.
    5. Greeted visitors with a smile.
    6. Provided professional voice for recording the company's voice mailbox.
    7. Prepared and received UPS/FedEx and Airborne Packages for deliveries.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma


Senior Receptionist Resume

Headline : As an innovative and detail-oriented Senior Receptionist with diverse skills and 12+ years of experience in World Class Administrative Training. Extremely focused and results-oriented leader.

Skills : Solution-Oriented, Internet savvy, Passionate about technology and sustainability.

Description :

    1. Copied materials; set-up travel arrangements for medical sales and service technicians.
    2. Ensured the maintenance and repairs of office and office equipment.
    3. Coordinated new hire packages.
    4. Supervises in and issue badges to visitors and guests.
    5. Answered and routed calls via switchboard. 
    6. Processed expense reports, process COD checks.
    7. Created an educational professional environment.
    8. Provided light administrative support to headquarter staff as directed such as issuing facility access cards to employees, scheduling meeting rooms, assisting employees when needed.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma In General


Senior Receptionist Resume

Summary : To secure a challenging Senior Receptionist position, utilizing my extensive, hands-on work experience, with the opportunity for career advancement. Ability to multitask to provide effective support to coworkers.

Skills : Microsoft Office, Document Imaging, Filing Alpha, And Numeric.

Description :

    1. Responsible for greeting customers and answering phones in a timely manner.
    2. Badged all guests and customers.
    3. Maintained temporary badge access for employees and contractors.
    4. Filed documents, fax documents, and photocopy.
    5. Maintained updates to the Receptionist manual.
    6. Maintained employee phone listing database. 
    7. Greeted, assisted, and directed guests, workers, visitors, and the general public.
    8. Maintained cleanliness in conference rooms multiple times throughout the day.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
GED

Senior Receptionist Resume

Summary : To work in an environment that challenges me to continue learning, at the same time be able to help and learn as much as I can from my peers. To create a workplace that is in continual growth with opportunities for advancements.

Skills : Quickbooks, Microsoft Office, Billing, Payroll, Customer Service.

Description :

    1. Answered all incoming calls and handled caller's inquiries.
    2. Organized and assisted with the management of any group as well as ensuring that each individual guest receives a four-diamond customer.
    3. Operated multi-lined phone calls.
    4. Assisted the reception team and Nike employees with visitors at the desk and packages.
    5. Completed various projects needed by the reception team. 
    6. Responsible for making sure all visitors and guests are assigned the appropriate badge for their visit.
    7. Scheduled conference rooms on the Outlook calendar and provided logistics for meetings.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma

Senior Receptionist Resume

Objective : To obtain a Senior Receptionist position that will leverage my training, experience, and dedication to customer service. Results-driven with proven ability to establish rapport with clients.

Skills : Microsoft Office, Adobe Photoshop, Adobe Illustrator, Budget Management, Data Analysis.

Description :

    1. Labeled and distributed memos and newsletters.
    2. Maintained employee phone directory.
    3. Answered general questions for all visitors and employees.
    4. Ensured the facility is secure at the end of the day.
    5. Performed general clerical work; faxing, photocopying, answering phones, and typing memos.
    6. Used computers for various applications, such as database management or word processing.
    7. Answered telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
    8. Greeted visitors, issued badges to visitors, messaged visitor's point of contact.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma In Information Technology

Senior Receptionist Resume

Summary : Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Highly enthusiastic customer service professional with 10+ years of client interface experience.

Skills : Hiring, Office Management, Time Management SKills.

Description :

    1. Collected and deposited money into accounts, disburse funds from cash accounts to pay bills or invoices.
    2. Kept records of collections and disbursements, and ensured accounts are balanced.
    3. Created, maintained, and entered information into databases. 
    4. Set up and managed paper or electronic filing systems, recording information, updating paperwork.
    5. Operated office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
    6. Greeted visitors or callers and handled their inquiries or directed them to the appropriate persons according to their needs.
    7. Maintained scheduling and event calendars.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Senior Receptionist Resume

Headline : To obtain a challenging Senior Receptionist position that will allow me to utilize my acquired skills and knowledge to contribute to the goals of your company.

Skills : Inventory Management, Retail Merchandising, Data Management, Customer Service Experience.

Description :

    1. Answered phone, scheduled patients.
    2. Scheduled appointments for clients including migrant workers and their families.
    3. Assisted clients with their paperwork. 
    4. Answered telephone calls and dealt with face to face Inquiries.
    5. Politely greeted donors and visitors to the center.
    6. Explained the practice procedures to new donors. 
    7. Improved client loyalty through friendly interactions.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Psychology

Senior Receptionist Resume

Headline : As a Senior Receptionist, to greet patients and other guests in a friendly and professional manner and manage busy phones with efficiency, patience, and finesse, all while sounding pleasant, knowledgeable, and professional.

Skills : Office Management, Communication Skills, Detail-Oriented.

Description :

    1. Operated a multi-line switchboard and greeted customers and guests.
    2. Managed meeting rooms. Tracked invoices and created reports.
    3. Welcomed visitors by greeting them, in person or on the telephone. 
    4. Collected and tracked payments for physical therapy patients, and personal training clients.
    5. Created spreadsheets to maintain an organized environment.
    6. Received, sorted, and routed mail. 
    7. Provided appropriate information to the callers in a professional and friendly manner utilizing a high standard of customer service.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Senior Receptionist Resume

Objective : Senior Receptionist with 7+ years of experience supporting managers and supervisors in various environments. Responsible for greeting, scheduling, and checking-in patients.

Skills : Quickbooks, Multitasking, Customer Service.

Description :

    1. Supervised and trained three receptionists.
    2. Requested pre-authorization and pre-certification from insurance companies for surgeries, office visits, and medical procedures.
    3. Prepared the employee schedule. 
    4. Created front desk manual and scripts.
    5. Responsible for placing orders and managing inventory.
    6. Organized and promoted product events.
    7. Responsible for opening and closing the hospital and managing a cash drawer.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MBA In Human Resources

Senior Receptionist Resume

Objective : As a Senior Receptionist, Responsible for patient scheduling, registration, and all functions related to the facilitation of patient visits/care within the Faculty Practice. To perform duties in a high customer service manner and provides patient and family-centered service.

Skills : Team Building, Administrative Skills, Microsoft Office.

Description :

    1. Responsible for dispatching medical calls and first responders. 
    2. Responsible for monitoring nine telephone lines.
    3. Scheduled and confirmed appointments.
    4. Collected co-payments and deductibles.
    5. Registered incoming and outgoing patients.
    6. Processed new patient information.
    7. Generated pathology reports and certified letters.
    8. Answered and properly routed employee calls expeditiously while maintaining confidentiality.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS In Business Administration