Senior Technical Manager Resume Samples

As the name suggests, a Senior Technical Manager undertakes the balancing job of managing the technical processes and teams with the members to provide the necessary environment for ensuring project success. While the actual duties vary based on the kinds of the roles, the following are certain common tasks identified on the Senior Technical Manager Resume – providing technical expertise for various technical development concepts; understanding the project requirements and coordinating with relevant resources; delegating and allocating responsibilities to manage the projects end to end, and inspiring team members to achieve goals.

Management positions need various skills apart from formal education and such include – technical expertise, proficiency in using complex and latest software tools and technologies; good knowledge of different software systems; experience in troubleshooting; and strong observation skills. A relevant degree is needed to qualify for this role.

Senior Technical Manager Resume example

Senior Technical Manager Resume

Summary : Software engineering professional experienced in managing distributed technical teams in the development and maintenance of complex software products and infrastructure. Software development experience spans Infrastructure Automation, Manufacturing, Nuclear Generation, Telecommunications, Mobile, and Web.

Skills : Technical Project Management, Web Development, Commercial Software Development, Technical Consulting, Customer Management, Technical Troubleshooting.

Description :

    1. Collaborated with executives, product management, and customer service in creating product roadmaps.
    2. Established a new engineering organization and transitioned several products lines to the new organization.
    3. Managed 20 developers hiring, training, assigning to projects, choosing roles that fit their strengths.
    4. Introduced continuous build/integration, test driven development, and improvements that reduced time to market, improved predictability, and reduce customer issues by 75%.
    5. Created a culture of innovation, continuous improvement, and customer focus within the organization.
    6. Maintained a high employee retention rate in areas with traditionally high turnover.
    7. Reduced the turnaround of customer issues from >90 days to < 20 days.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Master Of Science


Asst. Senior Technical Manager Resume

Objective : Seeking new opportunities to leverage 15+ years of professional experience and by using unique set of skills in leadership, sales, marketing and business development to have an immediate impact on new business revenue while increasing profitability.

Skills : SQL, Reports, ETL, SSRS, Crystal Reports, Tableau, BI.

Description :

    1. Assumed leadership over projects that were falling behind.
    2. Delivered Avaya's first virtualized and cloud based messaging solution.
    3. Introduced tools to provide product stakeholders with KPI's for engineering performance.
    4. Successfully managed a project team of 15 consultants responsible for the development of a custom and third-party information systems application that required the successful conversion and integration.
    5. Supervised a team of 35 technical employees that provided 24X7 IT support of the company's 800+ employees.
    6. Designed, developed and modified enterprise computer applications software or specialized utility programs.
    7. Optimized the Company's operational efficiency by designing and customizing software for internal clients.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Science


Associate Senior Technical Manager Resume

Objective : Experienced development manager and architect in complex j2ee projects with expertise in current web technologies. Strong exposure to agile and extreme programming practices.

Skills : Technical manager, Leadership.

Description :

    1. Managed and monitored AIN network design and installation projects.
    2. Installed and configured routers at eight core network sites, reducing startup costs associated with the installation of ISCP, LNP, NDB, and RMS systems by instituting a plug and play methodology.
    3. Developed and implemented the configuration for the Open Shortest Path First (OSPF) protocol, in a Unix environment, used in the ISCP and RMS systems.
    4. Provided Tier 2 technical support to the Intelligent Network Systems Support (INSS) team, with emphasis on the integration of IBM systems with multiple network interfaces into the AIN network.
    5. Ensured protection of the AIN network by installing and implementing two firewalls.
    6. Designed and installed an Internet Caller ID routed network with two IBM-based firewalls using HACMP for high availability and FireWall-1 software.
    7. Served as a major contributor to the Network Operations Technical Forum (NOTF), and was key presenter/participant with Bellcore and IBM.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Entry Level
Education
Education
Education

Senior Technical Manager Resume

Summary : A worker-bee executive with vision who can see a need in the market place and architect a solution for both start-ups and Fortune 50 companies. Balances business, engineering, and product management with organizational precision by being hands-on and cross-functional. Industrious management and open communication approach keeps the work-flow productive and positive. Thrives in challenging environments by utilizing strong leadership and a stick-with-it determination.

Skills : Industrious management, Balances business, engineering.

Description :

    1. Responsible for the network design on different projects carried out by the company.
    2. Provided level III support for the network and VoIP departments of the company.
    3. Sponsored the use of the OSPF routing protocol in ta computer based platform on the ISCP at the Network Operations Technical Forum (NOTF) and ISCP Users Group.
    4. Designed and implemented an SQL Server 6.5 database through reverse engineering, which enhanced and normalized HMO/PPO customer requirements using Interactive Voice Response (IVR) technology.
    5. Designed a database using Visual Basic and VB VOICE installed on a Windows NT system to provide support to an existing IVR system through the use of Geo Access and Geo Networks.
    6. Designed database to access records from both AS/400 GENELCO and HP3000 AMISYS systems, and present data through an Access front end to produce Insurance company regulatory correspondence (approximately 150 different document types) to ensure company compliance to regulatory requirements.
    7. Developed Visual Basic application to maintain data in the new database Developed, installed and maintained IVR systems providing data extracted from the AS/400 and stored in an SQL server based on preset criteria and caller-supplied parameters.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
B.S. In Computer Science

Senior Technical Manager III Resume

Summary : Experience in Microsoft Windows 4.0 Servers at single or multi domain platforms. Experience with Active Directory Administration, Disaster Recovery Planning, Remote Access, Office Products, Routers, Switches and Backup devices. Experience in Installation of all types of Microsoft Windows Operating Systems Servers, Application Software under multi-platform environments, deployment & monitoring Servers.

Skills : Application Software under multi-platform environments, deployment & monitoring Servers.

Description :

    1. Overhauled the Mobile Development group on the brink of abandonment into a thriving and successful mobile development team.
    2. Re-established the Seattle mobile technology team as the dominant AOL mobile group.
    3. Created new processes and mechanisms allowing other product groups within AOL such as Instant Messaging (IM) and E-Mail to work on mobile devices Mandated that all project plans be written with Microsoft Project.
    4. Conducted reviews and coached team on making project plans more accurate.
    5. Successfully lead the development efforts to create a new AOL messaging application on the Microsoft Windows Mobile platform using C#, .Net, and C++ including supporting servers within an 8-month period.
    6. Introduced buddy groups to create stronger QA testers by teaming them up with software engineers.
    7. Managed multiple engineering teams to design, develop, and deploy the application and platform for the nation's largest telecommunications voice mail, content by phone, and speech recognition control system for the AOL by Phone product line.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS In COMPUTER SCIENCE

Senior Technical Manager II Resume

Objective : Seeking an opportunity to expand my horizons while utilizing current skill set in a Quality role, in order to support Manufacturing or Product Development in an FDA regulated industry. Quality professional with over 15 years of experience in the FDA regulated industries (Pharmaceutical, Biotech, and Medical Device) - draft, review, and approval of controlled documents; process, cleaning, and equipment validation/qualification; change control management, deviation / discrepancy / non-conformance investigation, technology transfer, process improvement, risk assessment / failure mode and effect analysis (FMEA).

Skills : Manufacturing or Product Development in an FDA.

Description :

    1. Manage a team of eleven engineers .
    2. Continuously upgraded the systems, monitored quality of service, responded to operations and marketing's requests for phased enhancements simultaneously handling production issues.
    3. Successfully navigated within AOL's highly matrixed environment to prioritize resources and project time amid the increasing high volume of enhancement requests from Product Marketing and AOL executives.
    4. Organized and created 4 development teams that consisted of the Application, Core, Speech, and Data Infrastructure teams.
    5. Spear-headed the re-factoring of the application systems moving off the C++/Win2K architecture to Linux/Apache, VXML, and Java Script.
    6. Supported claims processing system that enabled company to quickly respond and negotiate terms.
    7. Spearheaded initiatives to restructure software product development processes to increase productivity.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS In Chemistry

Senior Technical Manager I Resume

Headline : Highly qualified Senior Technical Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.

Skills : Agile, SCRUM, Project Management.

Description :

    1. Adepted in building strong relationships with IT staff, customers, vendors and third party contractors.
    2. Recognized for delivering leading edge solutions that consistent meet complex business requirements.
    3. Provided leadership and vision for the IT department include strategic planning of information systems.
    4. Developed strategic direction for the information systems plan including technology deployment plans and departmental budgets.
    5. Directed all information technology and network system deployment and maintenance including all IT infrastructures.
    6. Managed the electronic Quality Management System and the CAPA program.
    7. Reduced the recurrence of quality issues and improved timeliness metrics.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MBA

Senior Technical Manager/Technician Resume

Objective : Experienced, innovative and passionate web and systems programmer able to deliver applications in a timely manner that consistently exceed the expectations of customers. Organized and self-directed individual with a proven track record of integrating new technology into ever changing business practices.

Skills : Organized and self-directed individual.

Description :

    1. Responsible for the on call support (24x7) that resulted in up-time reliability rate above 98%.
    2. Trained and assisted other function groups with their investigations and the use of the Quality Management System.
    3. Investigated unplanned deviations and determined root causes.
    4. Identified, implemented, reviewed, and approved corrective and preventive action plans.
    5. Provided weekly and monthly quality metrics for management review.
    6. Assembled and prepared documents for external inspections.
    7. Responsible for ensuring a safe working environment during all testing activities within the laboratory.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Science

Lead Senior Technical Manager Resume

Summary : Technology and strategy leader with proven ability to direct successful enterprise level business and technology programs. Experienced at strategy development and execution of real-time big data analytics, customer experience measurements, social media, customer calls analytics and predictive insights.Special expertise in text analytics, sentiment, NPS, social media and digital transformation platforms, Proven track record of managing high availability mission critical systems and leading high performance teams in an agile set up.

Skills : NPS, social media and digital transformation.

Description :

    1. Improved customer satisfaction and leading process and infrastructure improvements to enhance cost effectiveness of product testing and validation.
    2. Supported the certification of 7 engineers in Design for Six Sigma methods in 2007.
    3. Managed project teams of 4-30 resources (company, client and third party resources across all phases of the project life cycle using MS Project.
    4. Responsible for managing a team of Java developers that developed SOA architecture projects using WebLogic Server with strong JMS, SOAP, HTTP and Oracle backend database.
    5. Created documentation to capture iterative processes that meets client objectives.
    6. Developed and implemented master project plans and risk mitigation plans.
    7. Fiscally responsible for estimating and maintaining project budgets ranging from $500,000 to $1M.
    8. Managed client expectations, anticipates operational and tactical risks and track them.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Executive MBA

Senior Technical Manager Resume

Headline : A top-performing and seasoned Digital Marketing Management Executive with 20+ years of comprehensive experience in multinational environments, in addition to a verifiable history of upward career progression. Strategic and consummate consultant with key global network of contacts and relationships with geographically dispersed teams.

Skills : Management, Leadership.

Description :

    1. Clarified, identified, and tracked requirements and issues, remove barriers, resolve minor project issues and escalate immediately where required.
    2. Operationally responsible for AOL's authentication and member registration systems.
    3. Worked with development staff to improve application code, reduce outages and improve the customer experience.
    4. Built the first operations team at AOL whose sole focus is member registration.
    5. Monitors, alarms and real-time graphs were introduced.
    6. Engaged with 15+ business partners in cross domain business functions.
    7. Managed Verizon.com eCommerce channel driving a sales mix from 9% to 20% by leading best-in-class customer experience through integrated content management, site personalization, search engine optimization (SEO) and social media platforms.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science