A Social Media Community Manager joins the team and is responsible for managing the PR and promotional events, and other related social media works. A well-drafted Social Media Community Manager Resume mentions the following core duties – setting and implementing social media and communication campaigns to align with marketing strategies, providing engaging text, image, and video content for social media accounts, responding to comments and customer queries, and liaising with development and sales departments to stay updates on new products and features.
The most sought-after skills for the post include the following – experience in launching community initiatives, the ability to identify and track relevant community metrics, excellent verbal communication skills, excellent writing skills, the ability to interpret website traffic and online customer engagement metrics, knowledge of online marketing and marketing channels. Based on our collection of example resumes, most employers select candidates holding a degree in marketing, communication, or IT.
Headline : A quick study and adept at understanding and translating the marketing imperative as it relates to account service, customer engagement and social media. Experienced to presenting project results and measuring ROI. Well researched, well prepared and well presented. Adept at supporting a team, maintaining cross-communication between departments and colleagues, anticipating client needs, leveraging creative and technical skills, and creative problem solving.
Skills : Adobe Photoshop (10+ years), Microsoft Office.
Description :
Monitored, responded, or reported fan activity on social channels on a daily basis.
Engaged with fans and inform them of specific benefits, resources, and links within the Manuals.
Advertised and promoted special events via social channels as advised or necessary.
Created monthly content calendars and coordinate with staff editors about upcoming content to feature.
Coordinated with supervisor and editors on upcoming events, job opening, or projects of interest to promote through social channels.
Created report on success of promoted campaigns and present or communicate to correct group members.
Managed Student Stories blog, including communication with student bloggers regarding deadlines, monthly analytics, contracts, and payment.
Experience
5-7 Years
Level
Executive
Education
Bachelor's In Fine Arts Studio
Social Media Community Manager Resume
Objective : Current role at Starbucks, my focus is on developing global social strategies based on regional insights and needs. I host bi-monthly training sessions for our international partners on all things social from strategy to creative to community management and provide ongoing strategic counsel around channel strategies, influencer activations and analytics.
Skills : Social Media Marketing, Digital Marketing, Public Relations.
Description :
Consulted with global social media partners to provide strategic guidance to help us better tell a unified story as a global brand.
Created editorial calendars for global moments like Holiday and the launch of Starbucks Rewards.
Collaborated with a team to create our global coffee content strategy.
Managed, organized and shared creative assets in our global asset library.
Educated our international partners through bi-monthly training sessions on all things social from strategy to creative to community management.
Published daily content and manage conversations around brand moments, coffee education and new beverage offerings.
Sourced user-generated content to share as regrams.
Experience
2-5 Years
Level
Executive
Education
Bachelor's
Social Media Community Manager Resume
Headline : Dedicated and experienced creative offering the following strengths: Ability to initiate/manage cross-functional teams Creative Team Leadership and multi-disciplinary projects Corporate Communications Strong networking skills Workflow management Public & Media Relations Ability to work efficiently as part of a team as well.
Skills : Spanish, Major Social Media Channels, Adobe Photoshop, Keynote, Facebook, Twitter, Instagram, Blogging.
Description :
Created, managed, and implemented digital strategy for client's social media campaigns, as well as oversee said campaigns.
Supervised social media advertising spending.
Created original content and publish it on social media platforms.
Managed partnerships with digital influencers.
Created dynamic reports for clients, showcasing KPIs in place for the growth of their digital footprint.
Managed onboarding, social media training, and projects for interns.
Provided reporting on Instagram projects and trends.
Experience
5-7 Years
Level
Executive
Education
BA
Social Media Community Manager Resume
Summary : Digital storytelling expert with 8 years experience developing and executing international cross-platform PR and social media campaigns for entertainment, packaged goods, and government clients. Effective management style with a record of leading world-class digital designers and community engagers while delivering campaigns on time and under budget.
Skills : Social Media, Social Media Marketing, Social Media Management.
Description :
Coordinated social media marketing and community management efforts for the CLEAR internet division of Sprint while working with design and customer service teams to maintain a cohesive brand message.
Developed a campaign to celebrate the internet and the ways it improves our lives; with a focus on gaming, video streaming, and long-distance communication.
Surfaced and responded to all organic influencer mentions across various social channels.
Helped develop the beginning of social listening program including branding, specific conversation clusters around US launch, and other keyword campaigns.
Direct and make recommendations to the agency regarding content creation based on website visitor behavior and launch events.
Scripted, filmed, and edited a series of YouTube videos generating 25,000 views.
Proposed and spearheaded the council after identifying a strong focus of negative sentiment around gaming performance in order to develop tools and assets to improve the customer experience.
Experience
7-10 Years
Level
Management
Education
BA In Anthropology
Social Media Community Manager Resume
Headline : Highly qualified Social Media Community Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Marketing, Digital Campaign, Digital Marketing.
Description :
Connected and built Motives Cosmetics social media audience and brand awareness across established and new social media platforms such as Facebook, Instagram, Snapchat, Pinterest, and Twitter.
Created innovative and engaging content using Adobe Creative Cloud, stock images, and own photography produced in an in-house photo studio.
Engaged with social media community and establish influencer marketing collaborations and campaigns.
Generated performance reports using Facebook insights, Twitter Analytics, and other social analytics tools such as Sprout Social.
Responsible for creating content calendars and scheduling posts while optimizing engagement opportunities and posting efficiency using platforms such as Hootsuite and Sprout Social.
Developed a mix of weekly, monthly and seasonal social campaigns to increase brand visibility on social media.
Contributed daily to the company's blog as a beauty expert sharing trends, promotions, tutorials, and various beauty and business-building campaigns.
Experience
5-7 Years
Level
Executive
Education
B.A. In Graphic Design
Social Media Community Manager Resume
Headline : Social Media Community Manager is responsible for acting as the voice of the brand on the front lines with drinkers by responding to every tweet, DM, Instagram comment, and more in real-time, Driving consistency of our brand voice and personality on social media by delivering quick-witted, creative, and on-brand responses (text, GIF, emoji, and more) to drinkers.
Skills : Computer Skills, Social Media Marketing.
Description :
Monitored social media channels for 10 of Sherwin-William's diversified brands.
Engaged with fans of the DBD brands across Facebook, Twitter, Pinterest, Instagram, and YouTube.
Composed weekly, monthly, and yearly analytics reports for all 10 DBD brands.
Worked with Data Strategy and Paid Social teams on monthly scorecards for each DBD brand.
Compiled UGCs and conducted fan outreach for submissions to creative campaigns.
Assisted HGTV HOME(TM) by Sherwin-Williams' lead strategist with research and content briefs.
Helped conduct Facebook Q&A sessions with various brand spokespersons.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Business Administration
Social Media Community Manager Resume
Objective : Social Media Community Manager professional with 6+ years of experience in HRIS, payroll processing, policy design and execution, and employee relations management. Strong interpersonal skills, a keen eye for detail, and data management. Demonstrated ability to successfully lead, onboard, and train current employees and new hires on evolving processes and policies. Experience with essential HR systems.
Skills : Microsoft Office, Programming, Social Media Management, Photography, Data Entry, Spanish, Research, Teaching.
Description :
Hired to actively monitor, manage and respond to customer service questions, complaints, and comments for multiple mainstream media social media platforms.
Scheduled postings of service info across respective pages.
Reported online trends and analytics.
Increased positive sentiment from 35% to 55%.
Designed a series of infographics to help customers optimize their equipment for gaming.
Responsible for drafting posts for urgent client content that comes through and needs to be posted immediately.
Represented the authority of Kimberly-Clark as the official voice of the company Create appropriate responses for consumer reviews on multiple platforms, such as retail sites (using BazaarVoice software) and Amazon by Answering questions, offering support, and referring consumers to our other products when appropriate.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Arts
Social Media Community Manager Resume
Headline : Ability to think and plan strategically as well as execute day-to-day tactics in the digital world. My expertise lies at the intersection of traditional social media, communications, public relations, and SEO.
Skills : Abobe Suite, Photoshop, Dreamweaver, Excel, Powerpoint, Word Suite, Marketing, Advertising, Media Production, Event Planning, Admin Services, Recruitment, Promotions, Interactive Media, Microsoft Office Proficient, Mac Proficient, SEO Marketing, HTML.
Description :
Implemented the Company's Owned Social Media strategy.
Utilized social media to deliver best-in-class content marketing (driving brand awareness and sales) and customer service for the North American region.
Served as the day-to-day liaison between the brand and its external, online communities (across all active networks such as Facebook, Twitter, YouTube, Google+, etc) Work closely with other team functions such as Brand, PR, Legal, Customer Marketing, Merchandising, and SEO in order to manage the creation (idealization, copywriting, proofing, asset creation) and posting of a monthly editorial and content calendar.
Served as the crucial bridge between our customers on social media platforms and Customer Services with regards to escalation and resolution of any customer service issues or complaints made within our online communities.
Monitored external review sites and forums (such as Feefo and Trustpilot) Work closely with Analytics in order to create and deliver regular regional reporting for all Owned Social Media activity.
Provided the planning and management of the company's online social media presence and ensured corporate objectives were optimized and supported.
Created content for the company's social media networks, interacted daily through corporate social media presences, providing content in conjunction with other internal resources.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts In Anthropology
Social Media Community Manager Resume
Objective : Social Media Community Manager is responsible for developing new and innovative ways to foster conversation and engage with our brand's communities, and work cross-functionally to design campaigns inclusive of 1:1 drinker engagement, Collaborating with the Social Media team on reporting across social media touchpoints.
Skills : Social Media Management, Community Building, Photoshop, HTML, HubSpot, CMS, Sprinklr.
Description :
Consulted department leads to learn about marketing initiatives and identify opportunities to assist.
Collaborated with social media team to create content including blog posts, graphics, videos, quizzes, and surveys.
Edited, approved, and scheduled all content.
Developed weekly and monthly analytic reports and used them to find what topics and presentation styles were most engaging.
Monitored social media for opportunities to learn from and engage the community.
Created presentations, consulting, and training Finance and Administration staff in social media.
Managed social media platforms (Facebook, Twitter, Pinterest, Instagram, Vine, Tumblr, GooglePlus/Youtube, LinkedIn, Wishbone), staying within the appropriate brand voice for Adult/Feminine Care Brands: Poise, U by Kotex, and Depend as well as Kimberly-Clark Corporate and Careers Created content in brand voice and related to the Campaigns for 3 brands, achieved most successful content award Regularly monitored social conversations for Risk and Escalated accordingly Positively engaged with consumers on Social Media, fostering a strong social community relevant to the brands.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
Social Media Community Manager Resume
Objective : Experienced Social Media Community Manager professional and writer seeking a manager position in a company where I can apply my creativity and skill set to drive revenue.
Skills : Graphic Design, Marketing, Social Media Community Manager, Creative Director, Digital Strategy, Management, Business Consulting.
Description :
Redeveloped existing strategy, directed all social media operations, and aligned all platforms.
Provided excellent customer service via social, to improve reputation of the brand.
Finished ahead of forecasted projections for all networks (+25%), using organic and paid tactics.
Redeveloped blog and customer reviews micro-site webpages, driving $232 k in sales in four months.
Led customer loyalty, community outreach programs, & created a Group Sales marketing plan.
Assisted with SEM research, traditional campaigns, and trained of new hires.
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