A Student Accounts Representative provides friendly, professional services to students with financial issues relating to their student accounts. A well-written Student Accounts Representative Resume mentions the following core duties – responding to in-person, phone, and email inquiries regarding students’ account issues, undertaking responsibility for the student accounts email inbox and voicemails; counseling students regarding payment arrangements, escalating unresolved issues to the Executive Director of Student Financial Services, assisting with mailing student account statements, and creating on-demand invoices for third party payers and students.
To work in this capacity, the following skills are needed – general office experience, customer service experience, the ability to communicate effectively with a diverse student population, the ability to navigate in-house accounts receivable software, strong PC experience, and being detail-oriented. A bachelor’s degree is preferred.
Objective : With a focus on customer service and a strong financial and marketing background I am able to relate easily with customers, co-workers and leadership. Building and maintain relationships with current, future and past clients is the foundation of my success.
Skills : Accounts Receivable/Accounts Payable, Data Entry, Microsoft Office, Inventory Management, Cash Handling, Budget Analysis, Budget Creation, Customer Service, Invoices/Expense Reports/Payment Transactions, Records Organization & Management, People Soft.
Description :
Reviewed and input sponsored student authorization forms to ensure all information is complete for billing purposes.
Reviewed and input student financial aid funding information and assisted students with the financial aid process.
Oversaw file organization and database maintenance.
Accounted receivable and accounts payable.
Communicated with both students and sponsors concerning past due invoices and collections process.
Demonstrated knowledge of accounting, collections, and financial aid processes.
Prepared external correspondence, including student acceptance letters and certification of enrollment as requested.
Experience
2-5 Years
Level
Junior
Education
Bachelors In Business Administration
Student Accounts Representative Resume
Summary : As a fully qualified Student Accounts Representative with seven years of varied experience, there's much I can offer to your organization. I have more than 20 years of experience in mentoring and counseling students at a university. I'm confident that my passion for accounting and in helping develop and guide students in their financial process, together with my skills and experience will enable me to make a significant difference at your company.
Skills : Word, Excel, Financial Analysis, Quickbooks, Accounting.
Description :
Ensured student financial aid applications are processed in an accurate and timely manner.
Responsible for the execution of financial aid policies, requirements, and procedures.
Provided customer service and efficiency in response to campus and student inquiries.
Stayed informed and responsive to changing program regulations.
Accurately performed Return to Title IV calculations and associated decisions.
Supported cooperative cross-functional, cross-regional communications and dialogue by maintaining a close working relationship with campus teams, regional teams, Bursar, Internal audits, and related groups.
Worked independently and provided regular status updates to the management team.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science In Accounting
Student Accounts Representative Resume
Objective : An experienced, customer service, and detail-oriented accounting professional with 6 years of experience in general accounting, cash management, budget preparation, audits, and payrolls. I am seeking a new role in the Teaching field where I can showcase my professionalism, dedication, and hard work to your organization.
Skills : Microsoft Office, Bilingual Spanish.
Description :
Managed all Employer Direct Billables, Air Force, GoArmy, WAWF, VA-NNEI, and Voc Rehab billings.
Invoiced and applied payments for all Partnership Promissory Notes (approx. 900 students).
Performed collections on all past-due 3rd Party billings.
Brought Partnership invoicing current within one month of taking over responsibility.
Set up invoicing templates by the student by Partner to facilitate quick and accurate invoicing.
Documented 3rd Party invoicing processes for university departments and Accreditation Board information.
Reduced Agency Past Due by over $200k in 6 months.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Business
Student Accounts Representative Resume
Summary : As a Student Accounts Representative, responsible for Assisting your company in operations that support branch and corporate goals while satisfying the needs of the customer in an efficient and courteous manner.
Skills : Intermediate Level Excel, Word, PowerPoint, 50 Wpm Typing.
Description :
Informed students of their financial obligation, the institution's financial aid options, and financial policies and procedures as related to their educational expenses.
Provided customer service and answered student inquiries regarding financial status.
Attended and successfully completed all training for this position, as required at any time by the Company.
Reviewed financial applications and disclosure statements for completeness and accuracy.
Called on delinquent student accounts to retrieve payments or modify loans.
Called more students and offered programs to help them helped achieve our goal.
Used The ability to show up every day and make things happen.
Experience
7-10 Years
Level
Management
Education
AA In Liberal Arts
Student Accounts Representative Resume
Summary : Seeking employment with a company where I can use my experience and education to help the company meet and surpass its goals as I grow personally and professionally.
Skills : Microsoft Office Systems: Word, Excel, PowerPoint and Outlook, NGS - Connex for Medicare, SPACES for Medicaid, Megen, Medisoft and Office Ally EHR systems, Banner, Types 45 WPM.
Description :
Assumed responsibility to prioritize emerging issues, handled concurrent objectives, and met deadlines.
Safeguarded the security of financial applications, documents, systems, and students' personally identifiable information.
Reviewed files of new student applicants for completeness and submits completed files to the Records office.
Prepared admissions statistical reports as directed.
Selected staff for employment, including interviewing potential candidates and making recommendations for hire.
Implemented campus-related activities, to include all of the employee learning/training opportunities Supervised and evaluated staff for efficiency and productivity.
Maintained student files in accordance with governing regulations.
Experience
10+ Years
Level
Senior
Education
BA In Design Studies
Student Accounts Representative Resume
Objective : Driven, proactive Student Accounts Representative professional seeking a position that utilizes strong interpersonal listening and communications skills, scheduling coordination, office management, and creative problem-solving skills to positively contribute to the organization.
Skills : Excel, Word, Powerpoint, Training, Training & Development, Customer Service, Leadership Development, Management, V.
Description :
Managed student accounts and took appropriate measures to ensure timely billing and collection of student receivables.
Reviewed and input sponsored student authorization forms to ensure all information was complete for billing purposes.
Reviewed and input student financial aid funding information and ensured campus compliance with current financial aid guidelines.
Communicated with both students and sponsors concerning past due invoices and generated collection letters to students with outstanding past balances.
Trained the campus staff on the most recently adopted database system and most recently developed degree programs.
Developed methods of advertising or marketing programs to attract individuals to the institution and attain support from community businesses.
Served as a liaison between government agencies, businesses, and educational institutions and Strayer to provide information and services to our National Accounts and local businesses in the area.
Experience
2-5 Years
Level
Executive
Education
Master's
Student Accounts Representative Resume
Summary : Over 20 years of customer service, support and sales experience. Leadership skills and abilities to effectively coach train or mentor. Excellent verbal, written, and interpersonal communication skills. I enjoy customer support, account analysis, and reconciliation. Outside sales are not my interest although I have over ten years of experience in both outdoor and inbound sales.
Skills : Microsoft Word, Excel, PowerPoint, And Other Software Tools. Technical Writing, Cash Handling, And Account Reconciliation.
Description :
Calculated drop tuition and fee credit in accordance with school, and state agency policies; executed the adjustment to the student's account and the resulting refund, if any, ensuring compliance with the EDMC refund distribution policy.
Checked and balanced payment plans with student account transaction histories for pending graduates, re-entry, in-school student refund processing.
Approved students for financial clearance for registration, class starts, and graduation; make recommendations for those students not qualifying for financial clearance.
Maintained school-sponsored housing transactions, all aspects of deposit receipt, refund, and account reconciliation.
Maintained weekly analysis of receivables based on the most recent month-end source receivables analysis.
Assisted in the quarterly account billing conversion to assure accurate status and classification.
Maintained front desk coverage and assist students in making school payments and with related questions.
Experience
10+ Years
Level
Senior
Education
GED
Student Accounts Representative Resume
Headline : Student Accounts Representative is responsible for Establishing work practices and delegating responsibilities that allow for timely follow-up of sponsor billing payments, collection of promissory note payments, and follow up with financial aid certification issues Ensure accurate and timely posting and deposit of monies owed to the University Promote a work environment that is positive, student-centered, and compliant with the established policies and procedures Passed all state, VA, and internal audits on financial audit within 90th percentile.
Skills : Speaks And Writes Spanish, Maintenance Skills.
Description :
Tracked and maintained all student accounts throughout the collection process.
Assisted students in re-establishing payment plans to bring accounts current.
Prepared daily bank deposits, reconcile cash receipts, and complete deposit package for weekly submission.
Maintained relationships with external third party agencies to ensure proper account maintenance.
Processed incoming and outgoing mail within student finance.
Generated default letters.
Maintained aging results within established performance objectives and corporate accounts receivable accounts.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Student Accounts Representative Resume
Headline : To obtain a Student Accounts Representative position where my financial background, organizational skills, and customer service experience would be an asset to their organization.
Skills : Microsoft Word, Excel, Several Medical Software Programs Including Nuesoft, All Office Equipment, Credit Card Reconciliation, A/R, A/P, Office Management, Appointment Scheduling, Customer Service, And Many More.
Description :
Kept track of and post all student tuition and student loan payments, make adjustments, authorize and generate refunds, print reports and make recommendations to students about payment plans.
In charged of the student bookstore a couple times a week which included book sales and inventory.
Involved in the purchasing process and purchase request orders and accounts payable and budget coding for the college.
Responsible for posting all payments and adjustments to student accounts and maintaining all information as current and accurate.
Responsible for helping students with the payment of their tuition bills, and registration.
Primary liaisoned and informational contact with sponsor organizations.
Prepared and expedited bills for tuition and associated costs as well as managed student accounts, and handled all correspondence regarding third party contractual arrangements.
Experience
5-7 Years
Level
Executive
Education
Diploma In Accounting
Student Accounts Representative Resume
Objective : Dedicated Student Accounts Representative professional with experience managing a full spectrum of human resources programs, services, and functions. Strong commands of employment laws, compliance issues, benefit plans, and payroll.
Skills : Customer Service, Sales, Digital Marketing, Call Center, Adobe, Content Development, Receptionist.
Description :
Monitored student accounts and takes appropriate measures to ensure timely billing and collection of student receivables.
Reviewed and input student financial aid funding information and assisted students with the financial aid process, including completing the appropriate application(s) and helped to ensure campus compliance with current financial aid guidelines.
Acted as liaison between lender and federal agencies on behalf of students as appropriate Assisted in preparation of required Title IV reports, internal audits, and file reviews Coordinated Title IV programs with other unrelated Financial Assistance Programs: Veteran's Benefits, scholarship, etc.
Counseled with students on curriculum programs and retention Reviewed all student accounts to ensure accuracy and completeness Reviewed and input student authorization forms to ensure all information is complete for billing purposes.
Administered file organization and data base maintenance.
Reviewed students' accounts for payment status and posts payments as received.
Communicated with both students and sponsors concerning past due invoices and generated collection letters to students with outstanding past balances.
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