A Support Services Clerk’s responsibility includes processing register transactions, cleaning and organizing the store, helping to promote the company’s products and services, and handling customer complaints. The job description entails assisting in taking orders, scanning information about customers’ bills and payments, and updating customers’ accounts when necessary. Typical work activities associated with the role are listed on the Support Services Clerk Resume as – welcoming customers to the store, giving advice on the store’s or company’s products and services, referring customers to sales associates or managers if necessary; ringing up purchases, promoting sales items, making exchanges and processing refunds and returns, addressing and solving customer complaints, reporting thefts or problems to the store manager; and assisting with cleaning at the end of the shift.
To ensure success in this role, the following skills are needed – experience in sales, excellent customer services, interpersonal and communication skills, strong knowledge of the company’s products and services, and strong sales skills, basic math skills, and the ability to use a cash register. A high school diploma or GED will be often preferred.
Objective : Seeking a Support Services Clerk position which requires leadership and communication skills and allows opportunities for contributing to the company's success, Following up with phone calls to the referring physician or other source if questionable information is obtained from the patient (i.e. metal in the body, diagnosis needed for the radiologist, etc.).
Skills : Proficient In Microsoft Office, Multitask, Event & Meeting Coordinating.
Description :
Accomplished general clerical, statistical and data entry tasks in support of my supervisor and the work of the office.
Maintained a daily calendar of meetings and approved leave.
Communicated by telephone, verbally with all levels of personnel, visitors regarding various issues.
Secured privacy act information in locked files or desk.
Personally assisted visitors or referred them to appropriate personnel for further assistance.
Prepared reports by typewriter, Microsoft Word, forwarded to other offices.
Upon request, proof read supervisor's memos for typographical errors, spelling, grammar.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Criminal Justice
Support Services Clerk Resume
Summary : Support Services Clerk with 9 years of experience in Discussing the possibility of claustrophobia and the possible ways to get through and MRI exam (i.e. headphones, stereo, sedation, prism glasses, etc.), Suppling OPDC with correct data to schedule orbital x-rays, as well as, scanning copy of physician order into Alpha, Obtaining complete information on all referring physicians including the entire name, type of doctor, address, phone and fax number and the UPIN number.
Skills : Microsoft Office, CPRS, CPRS, VisTA, VisTA, Navision, Navision.
Description :
Performed all computer system functions necessary as it related to results reporting and recordkeeping.
Separated and accessioned traumas and other stat specimens from non-stat specimens quickly and efficiently and free of error.
Ordered, received, identified, centrifuged and distributed specimens to appropriate areas for testing.
Accurately ensured that all Outreach, out-patient and in-house patient specimens were received under the proper conditions, i.e. temperature, tube type, labelling requirements, etc.
Ensured that all tests corresponding to a specimen were logged in accurately and that computer labels were placed on specimens free of errors.
Possessed a working knowledge of downtime procedures for the computer and pneumatic tube system and followed procedures appropriately.
Documented and issues pertaining to the registration/ordering process and informed the appropriate unit, physician's office or out-reach area for follow-up.
Experience
7-10 Years
Level
Management
Education
Business Administration
Support Services Clerk Resume
Summary : Results- oriented, dynamic individual with an ability of maximizing productivity while remaining customer centric. Creative, confident, and an effective problem solver with a strong ability to identify problems and build effective solutions to overcome challenges. Well-developed communication skills with an ability to work well in teams to achieve company objectives.
Skills : Microsoft Office, Word-perfect, Clerical Skills.
Description :
Performed logistical set-up for more than 200 conference rooms weekly, including installing computers, audio- visual components and projection screens.
Interacted with staff of six setting daily goals and objectives.
Supervised temporary employees and trained employees in company policies and procedures.
Interacted with supervisor assuring the completion of daily/monthly tasks.
Answered all customer inquiries in a professional manner.
Maintained inventory and stock ensuring ability to serve clientele.
Received and screened telephone calls, routing to appropriate Special Agent.
Experience
7-10 Years
Level
Management
Education
BA In Psychology
Support Services Clerk Resume
Summary : Support Services Clerk with 7 years of experience in Advising patients of any prep necessary for scheduled exams (i.e. fasting, fleet enemas, prostate MRI, etc.), Informing all patients to bring the doctors order for MRI as well as previous x-rays of the area to be scanned and all insurance cards, Picture ID and medication list.
Skills : Microsoft Office, Human Resources, Customer Service.
Description :
On a daily basis, maintained a log of investigative reports typed and processed.
Maintained and operated base station radio.
Screened all incoming calls and provided information to appropriate medical personal as needed.
Responsible for approving and declining Consumer Credit Counselling Service Proposals.
Received, reviewed, distributed mail, assuring supervisor was aware of any requiring immediate attention.
Made copies for distribution.
Searched for Vital Records birth, death, and marriage records as requested by customers.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Support Services Clerk Resume
Headline : Support Services Clerk is Requesting patients to supply x-rays regarding any metal in the area of the body part to be scanned and review these x-rays with a technologist or radiologist prior to scheduling for evaluation, Greeting patients warmly, Asking patients to complete necessary paperwork and answers any questions patients may have about such, Checking prescription and screening forms for completeness and for any discrepancies and advises technologist of these discrepancies.
Skills : Property and Casualty Insurance License.
Description :
Retired Duties included administrative, stenographic and clerical services to the Special Agent in Charge and twelve Special Agents assigned and 4 satellite offices of NAVINSERVRA.
Extensive typed and transcribed of hand written drafts, case notes, editing of investigative reports for errors in format, coding, routing, spelling, punctuation, etc.; utilised independent judgement of corrections thereto.
Conducted NCIC/FCIC searches handle PSI according to strict policies and procedures.
Conducted monetary transactions.
Organised merchandise on the sales floor and stock room areas.
Organised and maintained all marketing material and hardware.
Assisted customers with questions and concerns.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Support Services Clerk Resume
Objective : To obtain a full-time Support Services Clerk position where my business and communication skills will lead to enhanced opportunities and advancement, Prepares all necessary paperwork, in the required order, for the technologist and radiologist, Retrieving and signing out patient film and reports.
Skills : Microsoft Office, Email, Planning.
Description :
Assisted customers with registering for Work In Texas program.
Provided information regarding employment and assisted with the development of personal resumes.
Copied and faxed documents for employment, Childcare assistance, as well as applications for state and local employers.
Answered telephone and directed assistance to the appropriate place.
Filed according to assistance programs and interacted consistently with job seekers and program participants to provide the best service that would meet the needs of the customers.
Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Resolved customer complaints or answer customers' questions regarding policies and procedures.
Experience
2-5 Years
Level
Executive
Education
B.A. In History
Support Services Clerk Resume
Summary : Twenty years of Support Services Clerk experience includes analysis, design, development, testing, implementation, and maintenance in the Telecommunications, Health Care, Financial, and Consulting industries. Proficient in Quality Assurance/Testing practices and methodologies, defining QA strategy and tactical processes and leading/managing testing projects and teams.
Skills : Microsoft Office, Excell, Excell, Adobe.
Description :
Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Resolved customer complaints or answer customers' questions regarding policies and procedures.
Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Reviewed records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Discussed job performance problems with employees to identify causes and issues and to work on resolving problems.
Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Reviewed records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Experience
10+ Years
Level
Senior
Education
Diploma
Support Services Clerk Resume
Headline : To acquire a Support Services Clerk position that will allow me to utilize and further administrative skills, Faxing preliminary reports to referring physicians and patient floors, Filing charts and paperwork, Maintaining and reviewing daily schedule and makes necessary changes, Confirming appointments.
Skills : Clerical Skills, Communication Skills, Planning.
Description :
Promoted accepting UPS and Fed-X and as well as sending them out to customers.
Prepared, tracked, and verified open records request.
Served as a liaison for the Department of Health and other state and government agencies.
Updated and maintained state customer database.
Provided administrative support to supervisors by preparing office correspondences, maintaining multiple calendars and scheduling of departmental meetings.
Served as the main practitioner for Inter-library Loan (ILL) lending and borrowing library materials.
Primarily responsible for recording and cataloguing borrowed and loaned materials, and communicating with patrons, coworkers, and ILL employees throughout the Illinois library system by email, phone, and in person.
Experience
5-7 Years
Level
Executive
Education
BA In Finance
Support Services Clerk Resume
Objective : Seeking a challenging Support Services Clerk position that will utilize my extensive experience working in educational, professional, and vocational environments. Enjoy interacting with diverse populations and assisting with their needs for a better life.
Skills : HR, Training, Computer Skills.
Description :
Communicated clearly and effectively with internal personnel.
Read and understood the English language and accurately identify alpha and numeric characters.
Adjusted to changing job requirements and priorities in order to meet dynamic needs and workflow.
Worked independently and perform assigned duties with a minimum of direct day-to-day direction.
Routine-d activities involve stooping, reaching, stretching, and bending.
Involved medium work (exerting up to 50 pounds of force occasionally OR up to 25 pounds of force frequently OR up to 10 pounds of force constantly to move objects).
Performed repetitive motions accurately. Visual acuity to perform close inspection of written and computer generated documents.
Experience
2-5 Years
Level
Executive
Education
Bachelors In Special Ed
Support Services Clerk Resume
Objective : Support Services Clerk is Providing mammography team assistance by making reminder calls for annual mammogram appointments, review of letters/mailings for diagnostic mammogram imaging / biopsies and appointment reminders, obtaining accurate prescriptions and information, and rescheduling of appointments, as needed.
Skills : Planning, Scheduling, Medical Skills.
Description :
Generated patient and field staff schedules.
Communicated to and from field staff and medical facilities.
Processed clinical paperwork and data entry of communications related to patient care.
Answered telephone(s) and directs calls to appropriate personnel.
Scheduled appointments for patients requiring MRI exams and enters information utilizing Meditech.
Obtained demographic and personal information of patient including name with middle initial, address, home and work phone numbers, employer, marital status, weight and height.
Conducted pre-admission and outpatient interview regarding medical, surgical, work history, claustrophobia and insurance. Screens patients for any metal in their body, either by injury or surgery.
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