A Support Team Member is a team member whose role is to render assistance to customers who patronize the company for goods and services. The job description entails interacting with clients and providing them needed information about the organization’s product and services and enhance their buying decision. The Support Team Member Resume enlists the following core tasks – responding to customer’s calls, receiving customer complaints; keeping clean records of all inquiries and transactions; making necessary changes based on the customer’s complaints; fixing billing issues; reviewing all claims; making corrections such as change of address and service needed; and making necessary improvements.
Some of the attributes that can highlight a resume include the following – strong human retention skills; good temperament in handling difficult customers; ability to multitask; good phone etiquette; ability to work as a team member; and a high school diploma as educational background.
Objective : Support Team Member and as a Cashier in industries including Eating and Drinking Places, Eating and Drinking Places and General Merchandise Stores.
Skills : Microsoft Office, Typing, Customer Service.
Description :
Responsible for ensuring that merchandise is properly processed and selling-floor ready.
Arranged new merchandise on selling floor according to store plans, Made sure all pricing on clothing was acceptable.
Ensured that an unsellable product was taken off the selling floor immediately.
Provided support to the customer service team when needed. Below are the responsibilities expected to be performed on a daily basis.
Helped unload delivery trucks and process shipment into system Unpack and sort all merchandise received onto carts.
Delivered pallets to designated area within the dock, shoe stock - back-stocked and organized all shoes within the stock room, labeled items properly.
Priced markdowns and markups, and assisted with stocking the Home department.
Experience
2-5 Years
Level
Junior
Education
Business Administration
Support Team Member II Resume
Headline : Team members help customers find desired goods or services. They answer questions, make purchase recommendations.
Skills : MS-Office, Bilingual, Management.
Description :
Rang up bills, using cash registers and POS machines. Worked in the stock room and customer service.
Assisted in gathering and handing out supplies for the day's work.
Assisted packers with whatever they needed Assisting with loading products on to trucks for shipment.
Sold/promoted, markdown discount prices and recovery of multiple departments.
Assisted with various merchandising tasks and inventory.
Responsible for setting and staging the sales Replenishment of any available stock Provide the best customer service to all customers.
Experience
5-7 Years
Level
Executive
Education
Business
Support Team Member I Resume
Objective : Friendly and enthusiastic worker with 6 years of specialization in Customer Service. Able to learn new tasks quickly and proficient in growing key customer relationships.
Skills : Microsoft Office, Typing, Customer Service.
Description :
Experienced working with adults with disabilities, no supervision, and work as a team player.
Assisted consumers in hygiene, safety, reading skills, writing skills, and math skills.
Enjoyed around the staff and consumers of whom work with.
A better understanding of different types of disabilities and have learned to be more patient with different people and situations.
Responsible for visual store set up Processed incoming shipments, organized stockroom, and replenished sales floor Assisted management with key store promotions Monitored loss prevention techniques Trained new associates on policies and procedures.
Received Unpacked merchandise, tagged appropriate items with security sensors, and organized products.
Responsible for merchandising the product according to JCP standards and plans.
Experience
2-5 Years
Level
Junior
Education
Special Education
Support Team Member III Resume
Summary : Experience working with the developmentally disabled. Work to help them in their daily lives which includes supervision, problem-solving skills, household responsibilities.
Skills : Operating Systems, MS-Office.
Description :
Worked on a daily basis with developmentally disabled sex offenders with extensive criminal backgrounds and mental health problems.
Tracked client movement on and off the unit by documenting times and destinations of clients.
Checked facility for open windows, locked doors, malfunctioning smoke detectors, and other safety hazards.
Collaborated closely with the treatment team to appropriately coordinate client care services.
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills, and functional living skills.
Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
Experience
10+ Years
Level
Senior
Education
Psychology
Sr. Support Team Member Resume
Summary : Possess the ability to learn new procedures Ability to interact with various levels of professionals and establish a strong business rapport.
Skills : Microsoft office, E-mail, Research ,Editing papers.
Description :
Placed merchandise in a designated area according to area planogram.
Maintained proper pricing throughout the store including setting sales, managing markdowns and organizing special buys.
Greeted customers and ascertain each customer's needs. When needed act as manager on duty and close the store.
Recommend, select and help locate merchandise based on personal preference and needs.
Computed sale prices, total purchases, and input cash or credit card payments.
Installed engine components using torque tools following applicable procedures Trained other HMA employees to install engine components.
Answered customer calls, Dealt with the public, Provide excellent customer service, Handled money, Multitasking, Manage time wisely.
Experience
10+ Years
Level
Senior
Education
Medical Coding
Jr. Support Team Member Resume
Objective : Very excited to be making a career change into the medical field. Attending Aims Community College to receive certification for surgical technician. Energetic, and attention to detail skills to work in the medical field.
Skills : Microsoft Office, Front office/Reception, Customer Service.
Description :
Assisted developmental and high medical needs individuals with their daily lives.
Prepared meals by following the special dietary needs of each individual. Providing home cleaning by following sanitary standards.
Documented information pertinent to each individual receiving services.
Able to assist individuals that are in a home setting by providing attention and care.
Previous experienced with state guidelines involving developmental disabilities.
Unloaded Inventory from the truck, unbox and separate merchandise Coordinate delivery of supplies to various departments in the store.
Helped gather materials for line operators to properly rub machines for quality parts.
Experience
2-5 Years
Level
Junior
Education
Diploma
Support Team Member II Resume
Headline : Very dedicated to accuracy and completion of job duties in a timely manner Utilize the effective written and verbal communication skills to present a professional image.
Skills : Microsoft Office, Statistical Package, Conducting Research.
Description :
Conducted background research, feasibility studies, and materials test and provide reports to identified members of the EYE writing team.
Developed educational resources such as PowerPoint presentations, Excel spreadsheets, graphs, charts, videos, etc.
Assist in the completion of the engineering design modules. Assisted in the implementation of modules at local middle schools.
Reviewed, copied, crosschecked, and assisted in formatting module documents.
Provided information and guidance on specific subject matter related to the module.
Provided guidance and assistance to middle grades students with module content.
Participated in quarterly writing team meetings, in-school module pilots, professional development training.
Experience
5-7 Years
Level
Executive
Education
Psychology
Lead Support Team Member Resume
Headline : Production Operator/Machine Operator position in a challenging environment in a growing company where experience and skills can be utilized. Team oriented, self-motivated, ethical, reliable, innovative.
Assisted developmental and high medical needs individuals with their daily lives.
Prepared meals by following the special dietary needs of each individual. Providing home cleaning by following sanitary standards.
Documentation of information pertinent to each individual receiving services.
Able to assist individuals that are in a home setting by providing attention and care.
Previous experience with state guidelines involving developmental disabilities.
Assisted adults with developmental and mental disabilities with daily activities Organized community programs and group outings.
Placed products for the customer mark down the product and works with the packing, shipping, and handling of our product to online customers.
Experience
5-7 Years
Level
Executive
Education
Diploma
Asst. Support Team Member Resume
Objective : Driven event and sales professional with a proven ability to actively provide exceptional work. Demonstrated aptitude for executing strategies to achieve goals and proficiency in working successfully.
Skills : Microsoft Office, Confluence.
Description :
Traveled of the year to different conference show sites to assist attendees in the registration process.
Received faxes, performed data entry, utilized organizational skills to file and store important documents.
Participated in and led numerous badge mailings to domestic and international attendees.
Communicated with attendees directly through email and phone conversations to assist in the registration process.
Provided relief to the front desk receptionist.
Served as Acting Coordinator for the company's second-largest conference of attendees.
Recommended by an immediate supervisor for promotion upon a six-month review.
Experience
2-5 Years
Level
Junior
Education
Diploma
Associate Support Team Member Resume
Headline : Explain the benefits of the goods or services. Once they have helped customers make a satisfactory selection, they add up the total purchases and complete the transactions.
Skills : Event Planning, Finance Reconciliation, Proficient In Spanish.
Description :
Traveled to the conference site to provide seamless registration for attendees.
Remained onsite for the duration of the conference to provide administrative support as needed.
Received faxes, performed data entry, utilized organizational skills to file and store important documents.
Assisted the customer service department with problem-solving strategies when difficult situations arose.
Assisted conference attendees directly through telephone and email correspondence.
Quickly and efficiently answered the heavy flow of incoming email correspondence daily.
Responsible for daily operations and troubleshooting, Met required deadlines in an effective manner.
Experience
5-7 Years
Level
Executive
Education
Business Administration
Support Team Member Resume
Summary : Entry Level position that obtains challenging work that promotes growth by providing advancement opportunities while utilizing administrative, coordination and customer service skills.
Skills : Customer Service Skills, Management.
Description :
Assisted with personal care, daily living skills, med administration, housekeeping, cooking as needed.
Personal care includes getting ready and prepared for the day.
Assisted in activities unique to each person. Assist in becoming more independent.
Assisted in many clients talking and becoming more involved in their own independence.
Assisted with allowing each person to express their needs for the day and what they will like to achieve.
Listened skills to hear what each individual is wanting to hear.
Supervised two UPC Clerks and also substituted as a support team member for management.
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