Member Service Specialist Resume
Headline : Qualified and resourceful professional looking in a business environment. Excelling at interfacing with team members at all levels to meet and exceed organizational goals. Operates well in a highly-competitive key to success.
Skills : Microsoft Office Suite, Powerpoint, Photoshop, Photography, Sales, Typing, Windows.
Description :
- Perform Member Service transactions include but are not savings accounts, etc.
- knowledge of deposit products along with the operational function of those products.
- Required to effectively offer loan-related products such as Accounts, IRA accounts, CDs, etc.
- Required to offer loan products, such as auto loans, credit Relationship Specialist team.
- Expected to attain a firm knowledge of VyStar's products and offer products based on our members' needs.
- Expected to adhere to the Standards of Excellence and behaviors associated with VyStar Excellence.
- Answer phones to assist members with a variety of needs that they might have each day.
Experience
5-7 Years
Level
Executive
Education
BS
Member Service Specialist l Resume
Headline : customer service sales and billing, while offering advancement opportunities in a fast-paced changing environment. Provide more than customer service experience with proven results.
Skills : Customer Service, Finance/cash Handling, Bilingual Spanish, And Computer /typing Skills.
Description :
- Balance currency, coin, and checks in cash drawers at ends of calculators, or adding machines.
- Opening/Closing Accounts, Cash checks and payout money numerical amounts agree, and that accounts have sufficient funds.
- Receive checks and cash for deposit, verify amounts, and check the accuracy of deposit slips.
- Examine checks for endorsements and to verify other persons receiving payments and the legality of the documents.
- Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts.
- keeping the members information confidential and being promoted from part-time to full time in less than a year.
- Skills Used Customer Services, Sales, Organization, Communication, and computer skills.
Experience
5-7 Years
Level
Executive
Education
HS
Member Service Specialist ll Resume
Headline : Overworking in retail supervision with demonstrated excellent customer service abilities Flexible, professional with exceptional leadership skills Computer literate in Excel, PowerPoint and MS Word.
Skills : Team Leadership, Teamwork, Customer Service, Access, Excel, Editing, Ms. Word, MS Office.
Description :
- Requiring at least a License in order to write and issue insurance policies.
- Once licenses were secured for other states, they could also write and issue policies for those states.
- Included answering the telephone in a call center environment, would affect their policy and their billing.
- Quote, write, and issue the correct property or casualty client resided in, as well as following company protocol.
- Listen to the underlying story to determine other needs the products the company offered that might help meet that need.
- Interested, transfer them to the other department.
- Led department in the number of customer referrals to other branches of business within resulting in new business.
Experience
5-7 Years
Level
Management
Education
Diploma
Jr.Member Service Specialist Resume
Objective : Qualified and resourceful professional looking in a business environment. Excelling at interfacing with team members at all levels to meet and exceed organizational goals. Operates well in a highly-competitive environment in which leadership skills are the key to success.
Skills : organization, computer, phone, Communication and team work.
Description :
- Managed all member services and person to person relations with the public, made fast efficient precise decisions, while needing to comprehend why I make these decisions, so I could recall the services at any time.
- Supervise the payable and receivables of the business, and reconcile daily, weekly and monthly revenue reports, profit and loss, and POS System reports.
- Created a color coded filing system that involved extreme detail, possessed excellent communication and listening skills, with the ability to mediate disputes in a resourceful manor.
- Experience with retail merchandising and inventory control procedures, excellent problem solver with strong interpersonal skills.
- Volunteered as the ethics and safety coordinator, this is a position within a position, as well as volunteered on the spirit committee; to plan and execute all company events.
- Worked with high dollar jewelry, diamonds and gems, reconciled and audited cash drawers and inventory control.
- Checks and balance audit processes, monitored money exchange from one account to another, open and analyze credit accounts.
- Executed complex planogram displays, and worked as a well-organized team member.
Experience
0-2 Years
Level
Entry Level
Education
Associates Of Artss In Psychology/Communication
Asst. Member Service Specialist Resume
Headline : To obtain a position where can help improve the financial institution's profitability and consistently give excellent customer service while seeking endless improvement and growth.
Skills : Cash Handling Customer Service Microsoft Office Ledger Balancing Software Maintenance Microsoft Word.
Description :
- Transactions include cashing checks, deposits, withdrawals, transfers and opening and closing safety deposit boxes.
- Processing credit card check fraud, dispute forms, loan servicing research requests.
- Process loans, new account documents, and opening certificate customer and products and services.
- Exceptional customer service while responding to customer's concerns, and professionalism.
- Maintain appropriate cash limits, balance cash drawer and checks daily and cashboxes.
- Checks, cashier's checks, money orders, credit card advances for the day.
- Lock negotiable items, daily work, and all drawers and vaults before leaving for the day.
Experience
5-7 Years
Level
Executive
Education
Diploma
Associate. Member Service Specialist Resume
Headline : Experienced customer and service-oriented interpersonal skills with the capacity to handle repetitive work and meet deadlines. Ability to multi-task and conscientious about quality and organization.
Skills : Customer relations, Scheduling,Customer Service, Receptionist, payroll, Collections, Dispatch.
Description :
- Customer-focused service member centered on quality service and improved client experience.
- Deliver and generate customer leads through cross-selling functions to target annual goals and operations.
- Develop and book customer travel plans and itineraries retention.
- Follow up with customers required to ensure quality and approval.
- Provide value-added services such as notary functions, consultative advice, and customer rapport.
- Assist client base with financial transactions concerning insurance payments
- Maintain precise documentation of ensuring accurate record-keeping of branch processes and banking.
Experience
5-7 Years
Level
Management
Education
BS
Member Service Specialist/Executive Resume
Headline : Customer service specialist with strong leadership and communication skills. Highly organized, efficient, and detail-oriented. Able to prioritize workload, meet deadlines, and work well in high-pressure environments.
Skills : Microsoft Word, Microsoft Excel, Claims Processing, Management, Customer Service.
Description :
- Cash checks and pay out money after verifying that signatures that accounts have sufficient funds.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Examine checks for endorsements and to verify other and the legality of the documents.
- Count currency, coins, and checks received, by hand or using the shipment to branch banks or the Federal Reserve Bank.
- Receive and count daily inventories of cash, drafts, and travelers' checks.
- Retain customers; encourage the customer to keep membership at a discounted price.
Experience
5-7 Years
Level
Management
Education
BS
Member Service Specialist/Representative Resume
Headline : Seeking a Public Service position to utilize exceptional attention to detail, and ability to provide prompt and courteous assistance to customers and supervisors.
Skills : Microsoft Office, Customer Service, Customer Relations.
Description :
- Assist members calling into Cascade Employers Association and determining the appropriate person to direct the call to.
- Provide insurance support to members who have insurance through Cascade.
- Edit training documents using Microsoft Word and print and distribute materials to appropriate staff.
- Count daily checks and use of 10-key and Microsoft Excel to enter accounting information.
- Use of multi-line phone system, fax machine, postage machine, and copier.
- Use of Microsoft Outlook to enter member contact information.
- Involves cash handling, product and service referral, and Branch Services.
Experience
5-7 Years
Level
Management
Education
HS
Member Service Specialist/Executive Resume
Headline : Experience and education to help the company organization in meeting and surpassing its goals as well as achieving,wish to excel in this field with hard work, perseverance, and dedication.
Skills : Excellent written, verbal and interpersonal skills Strong computer and typing skills.
Description :
- Maintains professional and community relations to increase further personal development.
- Advises members where possible concerning account relationships with clients.
- Process, co-mail, filing of confidential documents, adhering to policies and procedures.
- Interview members to determine the financial position, of wealth and member background.
- Assist branch manager as needed with audits, member service recovery, cash & monetary instruments inventory.
- Opens and services, with the assistance of Express Service procedures to prevent new account fraud and violations.
- Cash management while promoting products offered by the credit union as needed by the member.
Experience
5-7 Years
Level
Junior
Education
BS
Member Service Specialist/Analyst Resume
Headline : Food handling procedures and possesses strong communication and time management skills.Fast learner and able to do personal life and work-life separate.
Skills : Word, Powerpoint, Excel, Customer Service Skills, Cleaning, Computer Skills, Typing 50 Wpm, Communication Skills.
Description :
- Assisted members with all products and services the credit accounts and collection practices on all accounts.
- Processed and sold auto, property and correct insurance information when necessary.
- Processed collateral protection insurance balances on accounts when required.
- Serviced accounts when members had questions or concerns about their account transactions.
- Handled and processed member fraud and dispute cases on debit and credit accounts.
- Excelled in handling teller transactions which included completing all monetary transactions that present.
- Managed branch operations to include managing staff and providing coaching when appropriate.
Experience
5-7 Years
Level
Junior
Education
BS
Member Service Specialist/Supervisor Resume
Headline : To obtain a full-time position that will allow me to utilize analytical and communication skills, work experience, education, interest in business and finance for personal growth and professional advancement.
Skills : Microsoft Word, Customer Service, Data Entry, Computer Skills.
Description :
- Exceeds goals and service quality performance by proactively resolving member's and member satisfaction.
- Create and maintain confidential files, records, and correspondence Balance cash drawer, resolve overages/shortages discrepancies and manage accounts.
- Receive visitors, handle multiple phone lines, research information, and respond to inquiries.
- Facilitate communication between office staff, field representatives, vendors, members, customers.
- Assist with payment calculations, reconciliations, invoicing, billing, and expense reports.
- Review automotive service agreements, statements, billing and approve repairs.
- Greet visitors, handle incoming calls, perform general administrative duties.
Experience
5-7 Years
Level
Management
Education
Diploma
Member Service Specialist Resume
Headline : Enthusiastic, driven professional with financial institution experience. Interested in working for an organization that will the opportunity to apply Customer service oriented with a strong knowledge of financial applications.
Skills : Working in the finance and outsourcing industry for, Customer Service Skills, Cleaning, Computer Skills, Typing 50 Wpm, Communication Skills.
Description :
- Enter clients' personal data in order to qualify them for an opening for qualified clients.
- Explain to unqualified clients why the credit union was unable they can get a copy of the system report.
- Review Business documentation to ensure the business is placed into the correct account classification.
- Provide disbursement support, loan processing, and loan closing for auto, credit card, equity loans.
- Perform miscellaneous account maintenance on client 's accounts.
- Review loan terms with applicants to ensure that applicants understand loan terms/agreement documentation that will be signed.
- Offer beneficial credit union products to clients such as investment or insurance services.
Experience
5-7 Years
Level
Management
Education
Diploma