A Technical Liaison provides technical support, technical writing, and training, and ensures seamless process flows. Actual duties vary based on the requirements of the organization, however, the following core duties are common and listed on the Technical Liaison Resume – leading projects, leading team which streamlines online database process, documenting all processes on new guarantee systems, developing and testing all documentation; conducting communication activities, providing technical and marketing assistance, maintaining regular communication channels between relevant personnel, and assisting both parties in abiding by the respective obligations under the agreement.
Basic Technical Liaison resume samples emphasize decision-making skills, excellent communication skills, computer proficiency, and extensive knowledge of the procedures the organizations implied, and analytical thinking. Job applicants for this post should be able to display a Master’s degree in their resumes, and they often come from a business administration education background, with majors in emergency management.
Summary : Over eighteen years of experience as an Information Systems professional, functioning as a Help Desk, Desktop Support and Network Technician. Experienced in Lotus Notes installation/configuration, Outlook configuration, printing systems and account creations. Experienced with installation and support for Windows 95/98, NT 4.
Skills : Microsoft Office, Statistical Analysis, Brass-ring.
Description :
Supported Performs analyzing, diagnosing, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies and associated problems.
Performed analysing, diagnosing, installation, and resolution of remote access technologies and associated problems.
Provided complex technical input to the Desktop Services team and assumes a supporting role in selecting and utilising appropriate tools and techniques for timely service delivery.
Worked independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfil business unit requirements.
Acted as a technical liaison with user groups and other IT partners for systems support and implementation.
Provided an effective interface among users, vendors, IT partners, and consultants in evaluating technical issues.
Responsible for partnering with the business units they support to understand the business impact of support issues.
Experience
7-10 Years
Level
Management
Education
Diploma In Communication
Technical Liaison Resume
Headline : To use proven process methodologies (lean) and quality (Six Sigma), to review customer needs that will ensure that our cost estimates/quotes or manufacturing processes meet or exceed customer expectations and are competitive in the market place. The above is based on a solid background in Cost Estimating/Quoting and Manufacturing Engineering background for an international company, dealing with multimillion dollar contracts.
Skills : QuickBooks, Quicken, Microsoft Access, Crystal Reports, Oracle Forms, Data Browser, All Windows Systems, Oracle, Oracle Apps, SQL, SQL Plus, Projex, Microsoft Office, E Peachtree, Business Works, Accounting Policies, Colorado Employment Policies.
Description :
Responsible for the analysis, design and implementation of desktop technology life cycle management processes including technology procurement, refresh and disposition.
Demonstrates creativity and initiative in problem solving.
Drafted job description for Customer Technical Liaison Position and then implemented at large customer site.
Created then became the template for similar positions at this customer.
CAM Pre-Production Engineering Manager Evaluated existing software and brought cost effective CAM (Valor) application into corporation to decrease pre-production engineering time by 35% and meet customers quick turn needs.
Tested Engineer Electrical / AOI Reviewed and implemented new procedures in 5 sites nationwide.
Implemented low cost Electrical Test Fixtures which decreased by 2/3 the cost per test point.
Experience
5-7 Years
Level
Executive
Education
AA In Computer Science
Technical Liaison Resume
Objective : Technical Liaison professional with extensive IT background. Enjoys troubleshooting to find solutions to technical issues, researching and determines efficient technological needs while meeting policy requirements of IT department; and coordinates security requirements for users as directed by IT Department.
Skills : Windows Vista, Windows 8, Windows 10, Norton Ghost, Altiris Client Service, Computer Hardware, Windows Xp, Mac OS X, FreeNAS, Ubuntu, Windows Server 2008.
Description :
Performed significant and multiple consulting roles in this major OPX2 implementation for the organization.
Developed and implemented Electrical Test Download from CAM stations for corporation.
Redesigned the pilot algorithms for a more efficient user maintainable system - reducing programming cost and operational expenses.
Covered the entire drug development process - Discovery/Preclinical/Clinical and Regulatory areas.
Determined the business requirements, translated to formal technical documentation.
Planned and devised the Project Management Methodologies including WBS, RBS, OBS, special breakdown structures, work-packages including project templates and using macros.
Trained/ mentored clients on use of the OPX2 tool including formulas, styles, filtering, file operations, report builder, concept mode and beyond.
Experience
2-5 Years
Level
Executive
Education
Business Administration
Technical Liaison Resume
Objective : Seeking a Technical Liaison position as the lead network information systems security specialist, where I can maximize over twenty years professional military training and technical training in information systems security assurance.
Skills : MS Office, Management.
Description :
Administered and coordinated quality system activities, involving continuous workforce training programs, OTJ training programs, and quality systems .
Participated in NOAA Observing System Integrated Analysis and its evolution.
Supported elicitation and characterization of NOAA's Missions, products, and services, and observing capabilities.
Modeled their interdependence across NOAA's business units; and harmonizing these data with NOAA's extensive databases of observation requirements and observing system and program requirements.
Developed and executed specialized studies to address senior leadership decision challenges.
Enhanced in-house analysis tools and data management capabilities to address observation portfolio business questions as well as development and demonstration of evolving objective observing portfolio data analytics approaches.
Documented, visualized, and presented public presentations, abstracts, whitepapers, and internal reports for projects, methods, analysis and mathematical approaches, and pre- decision data and results interpretations.
Experience
2-5 Years
Level
Executive
Education
Business Administration
Technical Liaison Resume
Objective : Seeking a full-time Technical Liaison position where I can begin my career using knowledge and skills in assessment, analytics, and organizational behavior. With an enthusiastic mindset, I approach new projects with curiosity and passion. I hope to further develop existing competencies in leadership development, talent assessment, coaching and organizational efficiency.
Skills : Microsoft Word, Excel, PowerPoint, Project, Lotus Notes, Solid Edge.
Description :
Designed C++ communications protocols for radios and interface drivers for Rockwell PLGR96+ GPS receiver.
Wrote much of the Software Design Document for contract with Canadian Military.
Used Watcom C++ compiler.
Made public presentations and provide socialization and orientation to NOAA leadership.
Provided special studies and analysis in the areas of Cost Benefit Analysis, Mathematics and Statistics, and Acquisition Policy and Procedures.
Defined innovative methods, develop plans, and build tools to analyze and use data from NOAA's observing system. Understand the mathematics that underlie decision modeling.
Investigated, provided solutions, and make recommendations to solve application issues and shortcomings, including performing trade studies of commercial alternatives to building systems in-house.
Experience
2-5 Years
Level
Executive
Education
GED
Technical Liaison Resume
Summary : A technical, focused, analytic thinker ready to lead larger teams, and create the most efficient processes for product delivery. Experience across a variety of technical infrastructures, most recently migrating and transforming legacy applications to the Amazon Web Services (AWS) environment. Strong experience with Linux, Unix, Oracle technologies, Weblogic, Java, Dev Ops, and middleware technologies.
Looked for synergies on moving legacy, bare metal application stacks to the AWS cloud.
Led the POC activities in setting up different testing scenarios and working towards cloud adoption with the business owners.
Migrated legacy applications to the Cloud will save the contracts between 300 - 400k throughout the contract life.
Used Linux, AWS, Cloud, Scrum, Agile, PMP, Weblogic, Oracle, Bash, Program Management, Technical Analysis, Technology Leadership.
Experienced defining and utilizing application program interfaces between different applications.
Experienced building and troubleshooting applications and suggesting design or code changes to rectify issues.
Provided technical support services for departmental users: troubleshoots and resolves technical, operational network, and/or customer service problems; takes corrective actions and resolves issues; and seeks assistance from IT department for escalated problems.
Experience
7-10 Years
Level
Management
Education
MBA In Business Administration
Technical Liaison Resume
Objective : Technical Liaison with 4 years of experience in Coordinating and troubleshooting the installation and connectivity of network infrastructure and telecommunication data lines, Maintaining inventory and location of personal computers, printers, and servers: maintains documentation for receipt and distribution of equipment, Creating and maintaining logs of problems, requests, and projects.
Skills : Management Experience, Process Improvement And Development, Team Building And Leadership, Problem Solving And Conflict Resolution, Educator And Program Development.
Description :
Negotiated $50,000 software upgrade for call-center software.
Completed rigorous testing and evaluation of new software and finalized project well under budget.
Liaison-ed between IT and Call Center for all technical needs and issues - Develop call center tools for data analysis, information retrieval and query support.
Managed start up and daily progress of three or more active studies.
Developed customer friendly phone scripts and informational material for call center staff.
Coordinated the Restrictions committee in the management of all medical and behavioral customer issues.
Required the resolution of difficult customer service situations.
Experience
2-5 Years
Level
Junior
Education
Business Management
Technical Liaison Resume
Objective : Outgoing and highly motivated individual seeking to utilize strong problem solving skills and a technical degree to work with operating systems and preform software management, Coordinating/providing technical training for end users: trains staff on specialized computer applications, hardware, or mobile technology; and developing training materials as needed.
Skills : Management Experience, Process Improvement And Development, Team Building And Leadership, Problem Solving And Conflict Resolution, Educator And Program Development.
Description :
Provided expert level support and instruction to graduate students in the use of STATA statistical analysis software.
Spearheaded the department's recruitment efforts and reduced costs by approximately 60%.
Determined technological needs of the department for meetings, hearings, and presentations: obtains required equipment; and sets-up, tests and monitors meeting equipment.
Ensured systems meet needs of departmental offices: conducts research into newer systems on the market; recommends changes and/or enhancements to systems/applications.
Verified compatibility of existing systems with recommendations for change.
Coordinated, configured, tested, and installed technical components of personal computers and software packages.
Determined technical needs of users.
Experience
2-5 Years
Level
Junior
Education
Bachelor's
Technical Liaison Resume
Summary : To use current abilities and a proven successful track record of excellence and growth to become a part of a growing team. To continue self-development and use a new opportunity team that will allow me to thrive and grow for my success and the success of the team.
Collected data to determine customers' needs as they relate to Bank Online.
Researched ways to make Company's Online site more competitive.
Assisted with testing of updates to the site.
Assisted with information as it pertains to user interface.
Created support scripts for PC Bankers on site enhancements and changes.
Tested support scripts for PC Banking on site enhancements and changes.
Trained Bank Online agents on site enhancements, change, and updates.
Experience
10+ Years
Level
Senior
Education
Bachelor's
Technical Liaison Resume
Objective : Highly qualified Technical Liaison with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Birmingham, AL Responsible for all hardware and software purchases, installation and training; network hardware and software acquisition, installation, security and maintenance as well as user and server administration.
Provided for problem resolution for the organization for hardware, software and all peripherals.
Responsible for training and support of more than 50 associates.
Functioned as technical liaison between Birmingham location and corporate office in Massachusetts.
Managed telecommunications administration for the organization.
Managed third tier problem resolution and telecom vendors.
Assisted with the development and implementation of Sakai course websites for several faculty members and graduate students.
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