Client Service Worker Resume Samples

The primary role of a Client Service Worker is to address client needs through a client-focused perspective. While the role is varied, the following common work activities are identified on the Client Service Worker Resume – conducting the initial screening, assessing client eligibility, admitting clients and explaining the rules and policies; ensuring safety and well-being of clients, providing assistance when medical emergencies are needed; solving conflicts between clients, participating in meetings, case conference and workshops; and ensuring a high level of customer service and professionalism.

While skills required vary based on the type of service being provided, the following qualifications are considered crucial – knowledge of current issues and expertise; the ability to assist in program development, the ability to de-escalate interpersonal conflicts; and experience in addressing the needs of homeless clients or clients at risk of homelessness. A Degree or diploma in Social service or a related field is commonplace among job applicants.

Client Service Worker Resume example

Client Service Worker Resume

Summary : Client Service Worker is responsible for Providing high quality customer service to the product and its users, Building and maintaining a relationship with customers by providing high quality products, services, and solutions, Communicating effectively with customers and use various communication channels to promote the company's brand and products.

Skills : Knowledge of Word, Excel, PowerPoint, Technical Support.

Description :

    1. Helped feed those that need help.
    2. Taught clients how to do jobs that they thought they couldn't do.
    3. Used I had to use my training of choking victims.
    4. Delivered outstanding Customer Service to customers, partners and internal stakeholders.
    5. Implemented a top-notch service methodology and culture that creates a positive customer experience for all clients and stakeholders.
    6. Communicated with key stakeholders in a clear, concise & timely manner on all service issues.
    7. Provided superior customer service in all levels of the organisation including sales, support, marketing, technical support, operations & engineering.
                  Years of Experience
                  Experience
                  10+ Years
                  Experience Level
                  Level
                  Senior
                  Education
                  Education
                  High School Diploma


                  Client Service Worker Resume

                  Summary : Seeking a Client Service Worker position where I can further my professional skills in social services. Objective is to bring a fresh perspective along with work related experiences such as working with oppressed populations, case management, leadership roles, and communication skills.

                  Skills : Commodity Merchandise, Microsoft Word, Hospitality, Call Center, Customer Service.

                  Description :

                    1. Earned respect of nurse and when she needed input she would call me and ask my opinion on what should or should not be done.
                    2. Taught other staff the importance of following the rules because they were there for a reason and that was to keep our clients safe, happy and have their meds on time.
                    3. Used computer skills, knowledge of state regulations and rules.
                    4. Learned the needs and wants of mentally and physically handicapped individuals.
                    5. Serviced provided include crisis intervention, behaviour management, and life skills training, whether on a one-to-one basis or in a group environment.
                    6. Worked in an agile environment where change is welcomed and embraced.
                    7. Provided quality customer service, and respond to customer inquiries with clarity and transparency.
                                    Years of Experience
                                    Experience
                                    10+ Years
                                    Experience Level
                                    Level
                                    Senior
                                    Education
                                    Education
                                    BA In Psychology


                                    Client Service Worker Resume

                                    Objective : Client Service Worker with 3 years of experience in Understanding the evolution of the web platform and the core technologies of our products, Speaking from experience in these areas: HTML5, CSS3, JavaScript, Web Sockets, Web Components, etc, Understanding the customer needs for each product line, Providing design recommendations for UI components (such as buttons and drop downs) that are not currently supported by our existing APIs.

                                    Skills : Handle With Care Instructor, Organisational Skills.

                                    Description :

                                      1. Conducted individual and group counselling services and basic case management.
                                      2. Worked integrally with social workers and staff to formulate individual treatment plans.
                                      3. Documented and reported on resident's daily and quarterly and yearly progress.
                                      4. Taught basic life skills to children, adolescents and teens (ages 5-18).
                                      5. Provided Crisis management, intervention and follow up as necessary.
                                      6. Provided support to adults in care.
                                      7. Planned, developed, implemented and evaluated recreational, social and/or educational activities for clients served by the organisation.
                                    Years of Experience
                                    Experience
                                    2-5 Years
                                    Experience Level
                                    Level
                                    Executive
                                    Education
                                    Education
                                    BA In Psychology

                                    Client Service Worker Resume

                                    Headline : Client Service Worker with 6+ years of experience in Writing applications that will be used across multiple products with a consistent look and feel across each product line, Building solutions that address common customer needs such as authentication or authorisation, Developing custom solutions or integrations with third party services.

                                    Skills : Certified Nurse Assistant, First Aid Cpr, Cpi Training, Alzheimer's Training.

                                    Description :

                                      1. Instructed individuals in my class on the daily to assist them in reaching their goals based off of their ISP.
                                      2. Assisted them in activities and learning to chart on their productivity.
                                      3. Used my skills on for charting productivity, customer service for dealing with individuals and their families.
                                      4. Used skills concerning watching an individuals health concerns and knowing how to handle emergency and other health concerns.
                                      5. Assisted clients in making choices Monitor and record daily activities Prepare clients for independent living.
                                      6. Provided security, privacy, and personal information protection for clients.
                                      7. Acted as a business partner with our clients in an unbiased manner.
                                    Years of Experience
                                    Experience
                                    5-7 Years
                                    Experience Level
                                    Level
                                    Executive
                                    Education
                                    Education
                                    GED

                                    Client Service Worker Resume

                                    Headline : Seeking a full time Client Service Worker position with a secure company that will utilize my working skills that I have obtained since high school. Willing and eager to learn new positions and tasks when necessary. Enjoy working with others, and I'm a very dependable and responsible person.

                                    Skills : Crisis Prevention And Intervention, Planning.

                                    Description :

                                      1. Assisted the physically and developmentally challenged to include bathing, dressing, feeding and daily functional skill development.
                                      2. Assisted in managing client expectations with respect to our service level agreements (SLAs) and other contractual requirements.
                                      3. Worked with end users to meet their needs while at the same time providing value in accordance with our service level agreements (SLAs) and other contractual requirements.
                                      4. Worked with customers on new projects to ensure that they are delivered on time and within budget as well as within their SLAs.
                                      5. Acted as a leader within the company.
                                      6. Built a great experience for your customers by providing superior service in every aspect of your business.
                                      7. Recognised that a happy customer is an effective salesperson.
                                                                  Years of Experience
                                                                  Experience
                                                                  5-7 Years
                                                                  Experience Level
                                                                  Level
                                                                  Executive
                                                                  Education
                                                                  Education
                                                                  AS

                                                                  Client Service Worker Resume

                                                                  Summary : Client Service Worker is responsible for Supporting for an applications needs by monitoring, rendering and responding to events from it, Providing high-level APIs for these services, Providing middle ware needed to support the web platform and its APIs, Performing non-functional tasks such as sending email or updating data in databases.

                                                                  Skills : Data Analyst, Planning, Application Management.

                                                                  Description :

                                                                    1. Maintained high quality on all work delivered to your customers in order to achieve this goal.
                                                                    2. Supported other departments in performing their duties as well as internal services.
                                                                    3. Ensured that you are building a positive experience for your customers by providing superior service in every aspect of your business.
                                                                    4. Actively participated in the development of new initiatives and projects.
                                                                    5. Communicated effectively with different stakeholders within the company including management, developers, engineering, marketing and sales teams.
                                                                    6. Ensured they understand what you are doing.
                                                                    7. Ensured that the system is performing as expected within acceptable limits.
                                                                                                                  Years of Experience
                                                                                                                  Experience
                                                                                                                  7-10 Years
                                                                                                                  Experience Level
                                                                                                                  Level
                                                                                                                  Management
                                                                                                                  Education
                                                                                                                  Education
                                                                                                                  GED

                                                                                                                  Client Service Worker Resume

                                                                                                                  Summary : Client Service Worker is responsible for Serving static files (e.g., images) on the client side, or dynamically render HTML or JavaScript code on the server side, Providing authentication and authorisation services to clients when needed, Supporting other features that are not provided.

                                                                                                                  Skills : Service Assistant, Supervising Skills, Behavioural Management.

                                                                                                                  Description :

                                                                                                                    1. Provided notification to the Client Service when a system event has occurred.
                                                                                                                    2. Monitored server performance in real time.
                                                                                                                    3. Provided alerts to the Client Service when a problem occurs.
                                                                                                                    4. Used best practices to avoid and resolve performance issues in real time.
                                                                                                                    5. Monitored server resources as they are needed, with prioritised alerts based on usage and resource needs.
                                                                                                                    6. Worked with engineers and product managers to ensure that systems are running well within acceptable limits.
                                                                                                                    7. Identified any possible root causes of problem behaviour that can be addressed by software or hardware changes.
                                                                                                                                            Years of Experience
                                                                                                                                            Experience
                                                                                                                                            10+ Years
                                                                                                                                            Experience Level
                                                                                                                                            Level
                                                                                                                                            Senior
                                                                                                                                            Education
                                                                                                                                            Education
                                                                                                                                            MS

                                                                                                                                            Client Service Worker Resume

                                                                                                                                            Summary : Client Service Worker is responsible fro Providing RESTful APIs for various web services, Providing a consistent user experience across all clients, Implementing new features and functionality on a time-based basis, and also Working closely with front-end developers to ensure application performance is stable and consistent across projects.

                                                                                                                                            Skills : Developing, Implementation Skills, Time Management.

                                                                                                                                            Description :

                                                                                                                                              1. Defined the timing of changes required in order to address potential problems before they become critical issues.
                                                                                                                                              2. Provided excellent customer support via phone, email and chat.
                                                                                                                                              3. Created and maintained a strong relationship with customers.
                                                                                                                                              4. Ensured product compatibility with all current software updates and security patches.
                                                                                                                                              5. Created an intuitive user interface to support the product.
                                                                                                                                              6. Ensured that product is available on at least two platforms (Windows, Linux and Mac).
                                                                                                                                              7. Designed and implemented new features in a timely manner.
                                                                                                                                                                      Years of Experience
                                                                                                                                                                      Experience
                                                                                                                                                                      7-10 Years
                                                                                                                                                                      Experience Level
                                                                                                                                                                      Level
                                                                                                                                                                      Management
                                                                                                                                                                      Education
                                                                                                                                                                      Education
                                                                                                                                                                      GED

                                                                                                                                                                      Client Service Worker Resume

                                                                                                                                                                      Summary : Client Service Worker is responsible for Working closely with backend developers to ensure application performance is stable and consistent across projects, Developing custom applications using templates (e.g., WordPress) or coding from scratch (e.g., Drupal), Creating custom interfaces for existing systems or integrate existing systems into.

                                                                                                                                                                      Skills : System Management, Creative Skills, Software Management.

                                                                                                                                                                      Description :

                                                                                                                                                                        1. Provided technical support for service desk tickets and requests to our hosting partners and others on behalf of our customers.
                                                                                                                                                                        2. Assisted with the resolution of customer issues.
                                                                                                                                                                        3. Created and maintained technical documentation for customers.
                                                                                                                                                                        4. Provided training on new technology releases to customers.
                                                                                                                                                                        5. Responded to inquiries about new features or enhancements to existing services.
                                                                                                                                                                        6. Provided proactive assistance in resolving issues with third party software or hardware that we use to deliver our services.
                                                                                                                                                                        7. Worked closely with engineering, product development, sales, marketing, support and other departments in order to deliver service at the lowest possible cost.
                                                                                                                                                                        Years of Experience
                                                                                                                                                                        Experience
                                                                                                                                                                        7-10 Years
                                                                                                                                                                        Experience Level
                                                                                                                                                                        Level
                                                                                                                                                                        Management
                                                                                                                                                                        Education
                                                                                                                                                                        Education
                                                                                                                                                                        MA

                                                                                                                                                                        Client Service Worker Resume

                                                                                                                                                                        Objective : To obtain a Client Service Worker, responsible for Designing, building and deploying the application infrastructure, Providing application services such as performance monitoring and monitoring of deployed applications to the organisation's operations team, Developing applications based on a service oriented architecture (SOA) model.

                                                                                                                                                                        Skills : Service-Orientation Management, Planning, Policy Management.

                                                                                                                                                                        Description :

                                                                                                                                                                          1. Performed tasks to support the companys business or specific customer needs, including identifying and managing customer requests, resolving customer issues, and responding to them in a timely manner.
                                                                                                                                                                          2. Provided technical expertise by assisting with software development and system architecture design.
                                                                                                                                                                          3. Designed, developed and documented application services that meet new customer requirements and business needs.
                                                                                                                                                                          4. Acted as a communicator to communicate with customers in a language they understand.
                                                                                                                                                                          5. Acted as a liaison between internal and external stakeholders to ensure compliance with corporate policies and regulations.
                                                                                                                                                                          6. Acted as an expert within the company when providing attention to details or solving complex problems related to the overall business strategy.
                                                                                                                                                                          7. Provided a user with the right information in a way that is easy to understand and use (e.g., by providing links, instant messaging, mailing lists, etc.).
                                                                                                                                                                                                        Years of Experience
                                                                                                                                                                                                        Experience
                                                                                                                                                                                                        2-5 Years
                                                                                                                                                                                                        Experience Level
                                                                                                                                                                                                        Level
                                                                                                                                                                                                        Executive
                                                                                                                                                                                                        Education
                                                                                                                                                                                                        Education
                                                                                                                                                                                                        Diploma