Medical Office Manager Resume Samples

Description :

1. Scheduled all daytime and nighttime staff, scheduled office staff, Posted all monetary payments to all accounts.
2. Explained EOB's to patients who had difficulty.
3. Made certain all areas are covered and staffed Medicare and private insurance forms were filled out correctly on each patient, Had monthly staff meetings to insure employees understood the importance of all forms Scheduled all surgeries in both hospital and office.
4. Prepared and dispended all regular daily medications and all IV medications for daily surgeries.
5. Check In and Check out all daily patients Collect all co-payments and schedule follow up exams Managed office operations, work flow, office staff - including recruitment, performance management and training/development of specialty practice.
6. Provided support and performed regular QA reviews for client intake, registration and scheduling functions.
7. Assisted in surgery, took patient x-rays, started IV's, phlebotomy services, sterilized instruments, prepared daily surgery trays, Ordered all office medications, surgery supplies and maintained sterile surgery environment Managed client reception and client services coordination.

Experience

10+ Years

Level

Senior

Education

Medical Assistant

Description :

1. Responsible for the overall operations and administration of the medical practice.
2. Hired, terminated, trained staff, assessed employee performance, delegated responsibilities, supervised receptionists, medical assistants, medical billers and coders.
3. Directed and coordinated the business's financial and budget activities-billing, coding & collections.
4. Reviewed & oversee financial analysis, sales and activity reports and other performance data to measure results and goal achievement.
5. Worked directly with accountant to reconcile account information, pay medical office bills, order medical and office supplies and make deposits (QuickBooks Accounting Software).
6. Complied with medical protocol, patient confidentiality by following the HIPPA compliance plan established by the practice.
7. Responsible for data entry, maintenance of medical records, inventory records, scheduling appointments (Nextech- Medical Practice Management Software).

Experience

7-10 Years

Level

Management

Education

Public Administration

Description :

1. Provided medical office management for a clinic located, and remotely managed a second clinic located in Euless TX with some travel.
2. Monitored physician schedules for best practices and coordinated physician availability with clinic needs.
3. Assisted with physician recruitment, training, and performed as a liaison for the provider and QTC.
4. Developed a provider network in the Houston area by searching for interested physician candidates and built a professional medical team by sourcing & recruiting high quality employees to fill staffing needs.
5. Managed a team of medical assistants, x-ray technologists, and 15 - 20 independently contracted physicians trained in various specialties such as audiology, psychiatry, psychology, and general medicine.
6. Responsible for evaluating, developing, and management of all clinic staff.
7. Monitored the quality and timeliness of medical diagnostics, medical reports, transcription and laboratory services, and all front and back office functions.
8. Ensured a safe, clean and healthy working environment was maintained at all times.

Experience

7-10 Years

Level

Management

Education

Health Care Management

Description :

1. Oversee daily medical office operations, managing a staff of 7 employees.
2. Key Activities: Manages office operations, work flow, office staff - including recruitment, performance management and training/development of specialty practice.
3. Supervises diverse office staff including: receptionist, Medical Assistant, Echocardiography Technologist, and Nuclear Medicine Technologist.
4. Maintains compliance in areas such as OSHA, HIPAA, coding issues and updating policies and procedures.
5. Monitors and assigns ICD-9 and CPT codes to ensure patient treatment accuracy and insurance reimbursements.
6. Prepares and distributes payroll in addition to quarterly payroll tax preparation.
7. Oversees inventory and purchases of medical and office supplies.

Experience

10+ Years

Level

Senior

Education

High School Diploma

Description :

1. Responsible for contacting insurance companies regarding proper insurance coverage, inform patients of their payment responsibilities regarding insurance coverage for services and procedures.
2. Obtain proper authorizations for services, procedures and equipment necessary for patient care Assign appropriate diagnosis codes to procedures.
3. Review claims for correct E&M level, surgical and procedure codes billed to correspond with provider documentation prior to claim submission.
4. Obtain patient medical history enter data into computer for scheduling, filing and medical documentation using proper terminology.
5. Understanding of EOB and payment application resolved outstanding or negative balance occurrences ensuring proper payment made by insurance and patient.
6. Assisted with procedures performed in office.
7. Cleaned, packaged and sterilized medical equipment.
8. Performed x-rays within the office ensuring patient safety and protection, processed x-rays done within the medical practice.

Experience

10+ Years

Level

Senior

Education

Liberl Arts

Description :

1. Created and executed policies & procedures, employee handbook, job descriptions, medical forms, legal consent forms, patient history forms, and HIPAA compliance.
2. Supervised office support and medical staff - fostered a positive environment of teamwork.
3. Researched and determined purchases on capital equipment for front and back office (computers, software, medical equipment, telephone systems, clinical/office supplies).
4. Maintained and purchasing inventory on office and clinical supplies.
5. Collaborated with hospital admissions and operating room personnel on surgical and patient information.
6. Performed an array of general administrative and front office duties.
7. Accounting Performed all fiscal functions including accounts receivables, banking, patient and insurance billing, and payroll.

Experience

2-5 Years

Level

Executive

Education

Certificate

Description :

1. Promoted to an administrative office manager over a general internal medicine clinic site to improve registration, call center, and medical records processes.
2. Streamlined clinical procedures to ensure proper communication between staff, patients, and physicians.
3. Attend weekly, monthly, and quarterly meetings and report meeting minutes to division directors to help with NCQA guidelines to become PCMH certified.
4. Facilitated new processes for home health care accounts which restructured workflow from beginning to end to ensure timely return of paperwork to health care agencies.
5. Work with co-manager to come up with yearly budget for new equipment and office renovations.
6. Personally facilitated office claim rejection rates from 8% down to 2%.
7. Monitor call quality and meets with call center staff individually to review areas for improvement.
8. Bill patients insurance for additional services provided by the office that are outside of office visit charges.

Experience

2-5 Years

Level

Executive

Education

High School Diploma

Description :

1. Oversee all aspects of daily business operations, including creating and maintaining personnel schedule, supervising medical and billing staff, and compiling and mailing bills, contracts, policies, invoices, and checks.
2. Obtain patient medical history, review medication orders for new patients, answer patient questions, and counsel patients on issues such as medications and nutritional supplements.
3. Interact with physicians' offices and serve as a liaison between doctor, patient, and the insurance company.
4. Review files, records, and other documentation to respond to requests.
5. Increased patient flow by approximately 20% through improvements to business operations.
6. Improved office efficiency by creating and implementing a new training program.
7. Saved company 15% on office supplies by renegotiating vendor contract.
8. Improved efficiency and ensured smooth office operation by creating and coordinating work schedules to ensure coverage.

Experience

2-5 Years

Level

Junior

Education

Diploma In Medicine

Description :

1. Provide on-site administration of all Adagio Health reproductive care site operations Coordinate all office personnel activities.
2. Supervises non-medical office staff, student interns, volunteers, temporary and contractual employees.
3. Coordinate administrative aspects of medical care operations and provides supervision of office medical staff.
4. Assist in community outreach activities in conjunction with appropriate support staff.
5. Collaborate with clinician on training and evaluation of medical procedures performed by office staff.
6. Assume duties and responsibilities of Medical Assistant III and II as required to facilitate effective site operations.
7. Assume responsibility for the security, confidentiality and general management of medical records maintained at the office.
8. Assume responsibility for building maintenance as needed based on building occupancy in coordination with other Office Managers in the facility.

Experience

2-5 Years

Level

Junior

Education

Medical Assisting

Description :

1. Fixing and managing the schedule of physicians.
2. Managing the funds and accounts of the medical office and ensuring that all the bills of the medical office are being paid without any delay.
3. Overseeing the condition of the medical instruments and office furniture and replacing/ maintaining them; when required.
4. Managing medical records and systematic paperwork for each patient.
5. Managing and ensuring smooth medical billing and claims for the patients by submitting the claims on time to insurance companies, processing the insurance companies' requests and providing statements for those patients with unpaid balance on bills.
6. Supervising the day-to-day functions of the staff that includes, receptionist, medical assistants, medical transcriptionist and others.
7. Scheduling appointments of physician with patients.
8. Purchasing medical equipment and other office inventory, managing and maintaining them.

Experience

7-10 Years

Level

Executive

Education

Diploma

Description :

1. Office Manager Providing direct management, leadership, direction, administration and coordination of all daily medical office activities.
2. Responsible for the overall success of an assigned medical practice with two providers.
3. Promoting Excellence in Customer Service and medical practice growth.
4. Addressing and resolving all issues pertinent to the practice.
5. Demonstrating visibility and building trust among all Team Members, Providers and Patients.
6. Evaluating effectiveness of internal systems and processes and driving improvements to ensure effective operations with a focus on improving efficiency and increasing productivity.
7. Identifying gaps in service, HEDIS, MRA and implementing collaborative partnerships with service providers to expand and/or enhance service delivery.

Experience

2-5 Years

Level

Junior

Education

Medical Billing & Coding

Description :

1. Lead a staff 23 employees, which included medical staff, office staff, and the medical billing, transcription departments.
2. Provided excellent customer service in a medical institution and ensured all patients were well attended.
3. Managed office operations, work flow, office staff - including recruitment, performance management and training/development of specialty practice.
4. Provided support and performed regular QA reviews for client intake, registration and scheduling functions.
5. Managed client reception and client services coordination.
6. Maintained and operated the electronic health records and billing system.
7. Managed facility procedures related to insurance and billing and solved patients' queries regarding their insurance renewal and expiry.

Experience

7-10 Years

Level

Management

Education

Sales Management