A Medical Office Specialist is hired to oversee the various non-clinical operations at a healthcare facility. The work activities depicted on the Medical Office Specialist Resume include the following – ordering supplies, recruiting and supervising staff, managing patient’s admission process, managing marketing operations, maintaining medical records, handling correspondence of staff members, scheduling patient appointments, processing billing, transcribing dictation and recordings, handling phone calls and e-mail; helping lab technicians and processing billings.
The ideal candidate for this job must showcase the following skill sets – a commitment to accuracy and strong attention to details, the capability of performing CPR and first aid, staying updated with legal regulations, medical coding, medical terminologies, and medical office software; and the ability to maintain confidentiality. A degree in healthcare management or any related fields is required for this job.
Objective : Patient-oriented Medical Office Specialist with strong attention to detail, professional telephone etiquette and organization skills. Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced environment. Certified Medical Biller with 2 years' experience durable Medical facilities. Accurate and detail-oriented with knowledge of benefits, eligibility and appeals.
Skills : Typing, 10-Key, Windows 8- Windows 95.
Description :
Scheduled appointments, registered patients, and distributed durable medical equipment as prescribed.
Precisely completed appropriate claims paperwork, documentation, and system entry.
Professionally and courteously verified appointment times with patients.
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
Verified patients' eligibility and claims status with insurance agencies.
Entered orders into the EMR system efficiently and without errors.
Experience
0-2 Years
Level
Entry Level
Education
Certificate In Medical
Medical Office Specialist I Resume
Headline : Providing the best patient care, knowledge, and respect to each patient as well as excellent work ethic. Experience in different areas in the back and front office Provide the best quality making each person who walk in the facility confident they visit us one patient at a time, every time.
Provided high-level administrative support to leading office of an orthopedic surgeon and nurse practioner serving the greater Kansas City area.
Greeted patients and other visitors and notified the appropriate associate(s).
Communicated via telephone and in person in a professional, courteous, friendly, and non-intimidating manner.
Obtained, verified, and entered into electronic medical record patient information.
Performed telephone reception duties, answered routine questions, took messages and referred calls to the appropriate associates.
Scheduled, rescheduled, and canceled patients according to procedures.
Performed basic filing, scanning, and photocopying duties.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts
Medical Office Specialist II Resume
Headline : Interested in finding a position to which I can become more knowledgeable in any and all of the areas listed below empathy, interpersonal, and communication skills, ability to understand research in the social sciences and critically thinking. One-on-one, small group as well as large group communications, effective written communication skills, importance of good records understanding of individual human behavior, and knowledge of group and organizational behavior.
Skills : Customer Service, Retail Sales.
Description :
Scheduled, canceled, and rescheduled patient appointments as well as reminding patients of upcoming appointments and tracking missed appointments.
Answered multiple telephones and accurately documenting messages.
Forwarded telephone calls appropriately and following up on return calls.
Checked-in patients and properly documenting registration, insurance verification and verification of patient demographics.
Filed medical records and retrieving medical records as well as delivering to appropriate providers or department.
Filed patient and administrative documents properly.
Collected co-pays and cash from patients, getting authorization on credit cards.
Experience
5-7 Years
Level
Executive
Education
Interdisciplinary Studies
Medical Office Specialist III Resume
Objective : A challenging Medical Office Specialist III position which effectively utilizes my experience and success, while also allowing for the opportunity to join a rapid growing organization.
Skills : Microsoft Office, Medical Skills.
Description :
Worked at reception desk, answer phone, greet and communicate with patients and providers.
Scheduled, canceled, and rescheduled patient appointments.
Checked in patients and properly documenting registration.
Insurance verification and verification of patients' demographics.
Filed and retrieved medical records/files.
Collected co-pays and cash from patients, getting authorizations on credit cards, collecting on past due accounts and large balance accounts.
Entered charges, payments, and balancing the day in the computer.
Experience
2-5 Years
Level
Executive
Education
AS In Marketing
Sr. Medical Office Specialist Resume
Objective : Dedicated and focused bilingual professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Committed to delivering high quality results with little supervision.
Developed reputation as an efficient service provider with high levels of accuracy.
Managed high-volume work load, effectively prioritizing tasks to remain organized, promoting prompt and courteous service in compliance with all policies.
Prepared for clinic visits in both EMR and paper charts.
Answered phone calls on multi-line phone system, triaged emergencies and directed other calls to appropriate departments.
Conferred with patients to obtain, confirm pertinent billing and demographic information.
Accurately entered patient and insurance information into EMR EClinicalWorks and completed the patient registration process in an accurate manner.
Resolved client concerns while maintaining a calm attitude even during high volume times and challenging circumstances.
Experience
2-5 Years
Level
Executive
Education
Certificate
Jr. Medical Office Specialist Resume
Summary : Deadline orientated Accounts Payable (AP) and Accounts Receivable (AR) Collections of past due accounts Customer account resolution Data tracking for AP Customer service skills Organizational and public relations skills and experience Work independently and in a team environment Meet deadlines Maintain complex scheduling Assess situations independently Strong oral and written communications skills Problem solve Take initiative and complete task assigned Leadership skills Positive attitude.
Checked-in patients and properly documenting registration.
Retrieved medical records and delivering to appropriate providers or department.
Collected copays and cash from patients, getting authorization on credit cards.
Prepared patient charts, pre-admissions, and consent forms as necessary.
Assured all medical documents are in order and in compliance with health care laws.
Transmitted correspondence or medical records by mail, e-mail, or fax.
Experience
7-10 Years
Level
Management
Education
Health Services Management
Medical Office Specialist And Marketing Resume
Headline : To obtain employment in an office environment where I will be able to provide excellent customer service to customers as well as co-workers while continuing to expand my knowledge and skills.
Checked patient's in/out and updates any new information regarding pharmacy and primary care doctor, address, phone number, and insurance.
Scheduled/reschedule patients for eight different doctors and three locations.
Scanned and batched patients' medical information into EMR system.
Performed call confirmations to remind patients of the date and time for their upcoming appointment.
Collected copayments and any account balances owed.
Prepared patient charts for each doctor in office for the next day.
Answered incoming phone calls and send out triages to the appropriate doctor's team.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Medical Office Specialist Resume
Objective : Accomplished Medical Office Specialist professional who proudly maintains a highly productive, efficient, and quality-driven environment at all times.
Answered and referred inquires in person and by telephone.
Received and sorted daily mail/deliveries/couriers.
Maintained security by following procedures and controlling access.
Updated appointment calendars and schedule meetings/appointments.
Performed duties such as filing, photocopying, collating, and faxing.
Accepted all forms of copayment such as checks, visas, and cash.
Obtained pre-authorization from insurance for procedures requested by the physician.
Experience
2-5 Years
Level
Executive
Education
Medical
Medical Office Specialist/Referral Coordinator Resume
Headline : Experienced service as a trusted resource to physicians, patients, and hospitals. Strong knowledge in medical terminology and customer service and willing to contribute my skills and expertise where needed. Bilingual in Spanish-Read or Write and can multitask. Willing to contribute my knowledge and promote within.
Skills : Microsoft Word, Excel, and Powerpoint. CLS trained, CPR & First Aid Certified, Phlebotomist, Medical Assistant, EKG technician.
Description :
Greeted patients and schedule appointments, answer telephone calls from pharmacists verifying prescriptions, laboratories reporting results, hospitals reporting on inpatients or scheduling surgeries, and other medical clinics making referrals.
Reviewed medical records for completeness, assemble records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing systems.
Filed processed labs, pathology reports, and loose correspondence into patient records once physician has reviewed and signed appropriately.
Responded to requests for information from files according clinics policies and procedures.
Maintained an alphabetic filing system by organizing patient records on shelves to ensure records are readily accessible.
Answered calls from Clinical staff pertaining to medical records.
Completed, mailed, faxed, and filed physician's transcription documentation.
Experience
5-7 Years
Level
Executive
Education
License
Medical Office Specialist Lead Resume
Summary : Hard working Medical Office Specialist Lead professional with 5 years of experience in an office and retail environment. One year of training in electronic medical records.
Skills : Proficient In Office, Proficient In Word, Problem Solving, Office Manager.
Description :
Answered telephones and directed calls to appropriate staff.
Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
Operated office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Maintained medical records, technical library, or correspondence files.
Greeted visitors, ascertain the purpose of the visit, and directed them to appropriate staff.
Compiled and recorded medical charts, reports, or correspondence, using a typewriter or personal computer.
Received and routed messages or documents, such as laboratory results, to appropriate staff.
Experience
7-10 Years
Level
Consultant
Education
Certified Nursing Assistant
Medical Office Specialist/Analyst Resume
Objective : Contributed to the implementation of centralized clinic release of information, created the training packets, and helped orient clinic employees on the process and to onboard new clinics when needed. Managed the clerical staff (including Scanning, Chart Analysis, Physician Monitoring, and Release of Information) through both a hybrid and electronic health record system.
Skills : Microsoft Office, Customer Service, Typing, Scheduling, Management Skills.
Description :
Responsible for all clerical, secretarial, scheduling, and billing functions of the Primary Care Physicians' Office.
Worked effectively with office physicians daily, being flexible, to maximize office efficiency.
Maintained department files and patient medical records electronically and hard copies.
Completed record searches for insurance companies, doctors and complete requests for information.
Scheduled patients within the clinic and at West Park Hospital.
Served as the first point of contact with the client in person and on the telephone.
Collected and recorded payments from patients.
Experience
2-5 Years
Level
Junior
Education
Teacher Education
Medical Office Specialist Resume
Objective : Managing all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones, managing filing and retrieving medical records and patient information
Skills : Scanning Skills, Customer Service.
Description :
Answered telephones and direct calls to appropriate staff.
Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff.
Operated office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms.
Received and routed messages or documents, such as laboratory results, to appropriate staff.
Compiled and recorded medical charts, reports, or correspondence, using a typewriter or personal computer.
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