Medical Office Specialist Resume Samples

A Medical Office Specialist is hired to oversee the various non-clinical operations at a healthcare facility. The work activities depicted on the Medical Office Specialist Resume include the following – ordering supplies, recruiting and supervising staff, managing patient’s admission process, managing marketing operations, maintaining medical records, handling correspondence of staff members, scheduling patient appointments, processing billing, transcribing dictation and recordings, handling phone calls and e-mail; helping lab technicians and processing billings.

The ideal candidate for this job must showcase the following skill sets – a commitment to accuracy and strong attention to details, the capability of performing CPR and first aid, staying updated with legal regulations, medical coding, medical terminologies, and medical office software; and the ability to maintain confidentiality. A degree in healthcare management or any related fields is required for this job.

 

Medical Office Specialist Resume example

Medical Office Specialist Resume

Objective : Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills. Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced environment. Certified Medical Biller with 2 years' experience durable Medical facilities. Accurate and detail-oriented with knowledge of benefits, eligibility and appeals.

Skills : Typing, 10-Key, Windows 8- Windows 95.

Description :

    1. Scheduled appointments, registered patients and distributed durable medical equipment as prescribed.
    2. Precisely completed appropriate claims paperwork, documentation and system entry.
    3. Professionally and courteously verified appointment times with patients.
    4. Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
    5. Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
    6. Verified patients' eligibility and claims status with insurance agencies.
    7. Entered orders into the EMR system efficiently and without errors.
    8. Prepared patient charts, pre-admissions and consent forms as necessary.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Certificate In Medical


Medical Office Specialist I Resume

Headline : Provide the best patient care, knowledge, and respect to each patient as well as excellent work ethic. Experience in different areas in the back and front office Provide the best quality making each person who walk in the facility confident they visit us one patient at a time, every time.

Skills : Medical Terminology, Telephone ettiquette, billing, Bilingual English/Spanish, Typing 40 wpm, Excel/Powerpoint.

Description :

    1. Provided high-level administrative support to leading office of an orthopedic surgeon and nurse practioner serving the greater Kansas City area.
    2. Greeted patients and other visitors and notified the appropriate associate(s).
    3. Communicated via telephone and in person in a professional, courteous, friendly, and non-intimidating manner.
    4. Obtained, verified, and entered into electronic medical record patient information.
    5. Performed telephone reception duties, answered routine questions, took messages and referred calls to the appropriate associates.
    6. Scheduled, rescheduled, and canceled patients according to procedures.
    7. Performed basic filing, scanning, and photocopying duties.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Arts


Medical Office Specialist II Resume

Headline : Interested in finding a position to which I can become more knowledgeable in any and all of the areas listed below empathy, interpersonal, and communication skills, ability to understand research in the social sciences and critically thinking. One-on-one, small group as well as large group communications, effective written communication skills, importance of good records understanding of individual human behavior, and knowledge of group and organizational behavior.

Skills : Customer Service, Retail Sales.

Description :

    1. Scheduling, canceling, and rescheduling patient appointments as well as reminding patients of upcoming appointments and tracking missed appointments.
    2. Answering multiple telephones and accurately documenting messages.
    3. Forwarding telephone calls appropriately and following up on return calls.
    4. Checking-in patients and properly documenting registration, insurance verification and verification of patient demographics.
    5. Filing medical records and retrieving medical records as well as delivering to appropriate providers or department.
    6. Filing patient and administrative documents properly.
    7. Collecting co-pays and cash from patients, getting authorization on credit cards.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Interdisciplinary Studies

Medical Office Specialist III Resume

Objective : A challenging position which effectively utilizes my experience and success, while also allowing for the opportunity to join a rapid growing organization.

Skills : Microsoft Office.

Description :

    1. Work at reception desk, answer phone, greet and communicate with patients and providers.
    2. Scheduling, cancelling and rescheduling patient appointments.
    3. Checking in patients and properly documenting registration.
    4. Insurance verification and verification of patients' demographics.
    5. Filing and retrieving medical records/files.
    6. Collecting co-pays and cash from patients, getting authorizations on credit cards, collecting on past due accounts and large balance accounts.
    7. Entering charges, payments, and balancing the day in the computer.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
AS In Marketing

Sr. Medical Office Specialist Resume

Objective : Dedicated and focused bilingual professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Committed to delivering high quality results with little supervision.

Skills : Patient Safety, EKG, Transfers, First Aid, Urinalysis, Vital Signs, Oral Hygiene, CPT, HPCS, Insurance, Billing/Coding, CPR.

Description :

    1. Developed reputation as an efficient service provider with high levels of accuracy.
    2. Managed high-volume work load, effectively prioritizing tasks to remain organized, promoting prompt and courteous service in compliance with all policies.
    3. Prepared for clinic visits in both EMR and paper charts.
    4. Answered phone calls on multi-line phone system, triaged emergencies and directed other calls to appropriate departments.
    5. Conferred with patients to obtain, confirm pertinent billing and demographic information.
    6. Accurately entered patient and insurance information into EMR EClinicalWorks and completed the patient registration process in an accurate manner.
    7. Resolved client concerns while maintaining a calm attitude even during high volume times and challenging circumstances.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Certificate

Jr. Medical Office Specialist Resume

Summary : Deadline orientated Accounts Payable (AP) and Accounts Receivable (AR) Collections of past due accounts Customer account resolution Data tracking for AP Customer service skills Organizational and public relations skills and experience Work independently and in a team environment Meet deadlines Maintain complex scheduling Assess situations independently Strong oral and written communications skills Problem solve Take initiative and complete task assigned Leadership skills Positive attitude.

Skills : microsoft office, 45 WPM, organized, EHR, Cash handling, Bilingual.

Description :

    1. Communicating with patients and providers.
    2. Scheduling, canceling, and rescheduling patient appointments.
    3. Checking-in patients and properly documenting registration.
    4. Answering multiple telephones and accurately documenting messages.
    5. Insurance verification and verification of patient demographics.
    6. Retrieving medical records and delivering to appropriate providers or department.
    7. Collecting copays and cash from patients, getting authorization on credit cards.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Health Services Management

Medical Office Specialist And Marketing Resume

Headline : To obtain employment in an office environment where I will be able to provide excellent customer service to customers as well as co-workers while continuing to expand my knowledge and skills. CRITICAL SKILLS AND EXPERTISE - Ability to type at 65 correct words per minute. - Excellent listening and comprehension abilities. - Proven verbal and written communication skills. - Strong analytical and problem solving skills.

Skills : Computers, EMR, ten-key, medical records ,collecting copays, verifying insurance, answering phones, EMR,Centricity, medical records, faxing, ten key calculator, posting payments.

Description :

    1. Check patient's in/out and update any new information regarding pharmacy and primary care doctor, address, phone number, and insurance.
    2. Scheduled/reschedule patients for eight different doctors and three locations.
    3. Scan and batch patients' medical information into EMR system.
    4. Perform call confirmations to remind patients of the date and time for their upcoming appointment.
    5. Collect copayments and any account balances owed.
    6. Prep patient's charts for each doctor in office for the next day.
    7. Answer incoming phone calls and send out triages to the appropriate doctor's team.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Sr. Medical Office Specialist Resume

Objective : Accomplished Healthcare professional who proudly maintains a highly productive, efficient and quality-driven environment at all times.

Skills : Management, Management, Office Applications, Customer Service, Typing.

Description :

    1. Answering and referring inquires in person and by telephone.
    2. Recieve and sort daily mail/deliveries/couriers.
    3. Maintain security by following procedures and controlling access.
    4. Update appointment calendars and schedule meetings/appointments.
    5. Perform duties such as filing, photocopying, collating and faxing.
    6. Accepted all forms of copayment such as checks, visa and cash.
    7. Obtained pre authorization from insurance for procedures requested by physician.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Medical

Medical Office Specialist/Referral Coordinator Resume

Headline : Experienced service as trusted resource to physicians, patients and hospitals. Strong knowledge in medical terminology and customer service and willing to contribute my skills and expertise where needed. Bilingual in Spanish-Read or Write and can multitask. Willing to contribute my knowledge and promote within.

Skills : Microsoft Word, Excel and Powerpoint. CLS trained, CPR & First Aide Certified, Phlebotomist, Medical Assistant, EKG technician.

Description :

    1. Greet patients and schedule appointments, answer telephone calls from pharmacists verifying prescriptions, laboratories reporting results, hospitals reporting on inpatients or scheduling surgeries and other medical clinics making referrals.
    2. Reviews medical records for completeness, assemble records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing systems.
    3. Files processed labs, pathology reports, and loose correspondence into patient records once physician has reviewed and signed appropriately.
    4. Respond to requests for information from files according clinics policies and procedures.
    5. Maintains alphabetic filing system by organizing patient records on shelves to ensure records are readily accessible.
    6. Answers calls from Clinical staff pertaining to medical records.
    7. Completes, mails, faxes, and files physician's transcription documentation.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
License

Medical Office Specialist Lead Resume

Summary : Hard working customer service professional with 5 years of experience in an office and retail environment. One year of training in electronic medical records.

Skills : Proficient In Office, Proficient In Word, Problem Solving, Office Manager.

Description :

    1. Answered telephones and directed calls to appropriate staff.
    2. Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
    3. Operated office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
    4. Maintained medical records, technical library, or correspondence files.
    5. Greeted visitors, ascertain purpose of visit, and directed them to appropriate staff.
    6. Compiled and recorded medical charts, reports, or correspondence, using typewriter or personal computer.
    7. Received and routed messages or documents, such as laboratory results, to appropriate staff.
    8. Transmitted correspondence or medical records by mail, e-mail, or fax.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Certified Nursing Assistant

Medical Office Specialist/Analyst Resume

Objective : Contributed to the implementation of centralized clinic release of information, created the training packets and helped orient clinic employees on the process and to on board new clinics when needed. Managed the clerical staff (including Scanning, Chart Analysis, Physician Monitoring and Release of Information) through both a hybrid and electronic health record system.

Skills : Microsoft office, Customer Service, Typing, Scheduling, Management.

Description :

    1. Responsible for all clerical, secretarial, scheduling and billing functions of the Primary Care Physicians' Office.
    2. Work effectively with office physicians daily, being flexible, to maximize office efficiency.
    3. Maintain department files and patient medical records electronically and hard copies.
    4. Complete record searches for insurance companies, doctors and complete requests for information.
    5. Schedule patients within the clinic and at West Park Hospital.
    6. Serve as first point of contact with the client in person and on the telephone.
    7. Collect and record payments from patients.
    8. Assure all medical documents are in order and in compliance with health care laws.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Teacher Education

Medical Office Specialist Resume

Objective : Worked in the Medical field since 2000. Interested in staying in this line of work. I have done many things from Medical Records to Medical Assisting.

Skills : scanning,filling,fast learner, people friendly, referrals,insurance verification, typing-60 wpm.

Description :

    1. Answer telephones and direct calls to appropriate staff.
    2. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
    3. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
    4. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
    5. Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
    6. Receive and route messages or documents, such as laboratory results, to appropriate staff.
    7. Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma