Settlement Worker Resume Samples

A Settlement Worker, or Settlement Counselor, assists immigrants, refugees, and newcomers in integrating into their new communities and accessing essential services and resources. Other daily responsibilities are listed on the Settlement Worker Resume as conducting needs assessments, providing information and referrals for housing, healthcare, employment, and education services; and facilitating orientation sessions on local customs, laws, and resources. They also offer emotional support and advocacy to clients in navigating cultural adjustments and help them develop settlement plans.

The nature of the job demands the following skills and abilities – cultural competence, empathy, strong interpersonal skills, the ability to build trust and rapport with clients from diverse backgrounds, knowledge of immigration policies, social services, and community resources available. While the qualifications vary based on the type of employer, a bachelor’s degree in Social Work or Counselling is preferred. Prior experience in social service, or community outreach is an added merit.

Looking for drafting your winning cover letter? See our sample Settlement Worker Cover Letter.
Settlement Worker Resume example

Settlement Worker Resume

Objective : As a Settlement Worker, provided clients with appropriate information and referrals to meet their settlement, training and employment needs, assisted clients in developing effective job search strategies, including resume writing, job application, interview preparation, and networking techniques.

Skills : Client assessment, Case management, Cultural competency, Case management, Refugee resettlement, Community outreach

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Description :

  1. Invited guest speakers to conduct information sessions on specific employment, and cultural adaptation topics based on client needs.
  2. Stayed updated on local labour market trends, job opportunities, industry demands, and skills requirements particularly as they relate to refugees, asylum seeker claimants and internationally trained individuals.
  3. Completed client follow-ups and case management tracking.
  4. Maintained and updated client files as required by the funder.
  5. Conducted outreach to other community organizations, for program promotion, client referral, and itinerant employment-related services.
  6. Maintained client database, produce statistics, and reports as required, Salesforce.
  7. Participated in the distribution, collection, and analysis of participant surveys and other evaluation and tracking procedures.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BA Social Work


Settlement Worker Resume

Objective : As a Settlement Worker, evaluated clients skills, interests, and experiences to determine their strengths and areas for development; created solution-focused employment and training plans with clients, developed and delivered settlement and employment-related information sessions and workshops.

Skills : Cultural sensitivity, Diversity awareness, Cultural competency, Case management, Refugee resettlement, Community outreach

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Description :

  1. Participated in organizing networking events, guest speaker events, and other events as needed.
  2. Provided reception coverage as needed (lunch breaks, sick leave, vacation leave).
  3. Worked as part of SfC team to ensure smooth delivery and coordination of services to clients.
  4. Evaluated the effectiveness of service delivery and present solutions to enhance services on an ongoing basis.
  5. Participated in all meetings as require.
  6. Helped newcomers and immigrants to a country or region to adjust to their new environment. 
  7. Provided a range of services to help these individuals and families integrate into their new community, including assistance with finding housing, employment, and navigating government and social services. 
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BA Psychology


Settlement Worker Resume

Summary : As a Settlement Worker, conducted outreach, intakes and needs assessments with clients, primarily asylum claimants in the GTA to determine eligibility, needs and suitability for services to meet their career goals.

Skills : Knowledge of immigration, Settlement processes, Cultural competency, Case management, Crisis intervention, Community resources

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Description :

  1. Provided language and cultural orientation, as well as counseling and support.
  2. Worked as a Settlement Worker can be a challenging and rewarding profession, as it requires a deep understanding of the diverse needs and experiences of immigrants, as well as the ability to connect them with the resources they need to succeed. 
  3. Worked independently and as part of a team. 
  4. Helped newcomers to Canada and other countries to thrive in their new communities, and their work is critical for the successful integration of immigrants into society.
  5. Helped newcomers and immigrants to a country or region to adjust to their new environment by providing a range of services such as assistance with finding housing, employment, and navigating government and social services. 
  6. Provided language and cultural orientation, as well as counseling and support.
  7. Provided quality settlement services to new immigrants and refugees in a one-on-one andor group-based setting. 
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Refugee Services Cert.

Settlement Worker Resume

Headline : As a Settlement Worker, delivered programming to newcomers through facilitating information and orientation sessions, group workshops, individual employment counselling and referral to suitable services to meet their settlement and employment needs. Navigated the labour market.

Skills : Counseling and emotional support, Advocacy for immigrant and refugee rights., Cultural competency, Case management, Community resources, Interpersonal skills

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Description :

  1. Supported newcomer immigrants in their adaptation to Canadian society by linking newcomers with communities and resources as needed.
  2. Assessed clients needs and determine the types of services required.
  3. Assisted clients with their settlement needs and connect them to resources relating to economic, social, cultural, educational, recreational and other services that contribute to the initial settlement of the client.
  4. Provided assistance with completing forms, letters of invitation, applications, translations and interpretation, as needed.
  5. Provided settlement and integration services to new immigrants.
  6. Made appropriate referrals to in-house programs and services.
  7. Organized information sessions and educational workshops based on meaningful topics for newcomers.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Community Dev. Dip.

Settlement Worker Resume

Summary : As a Settlement Worker, played a crucial role in developing resident goals, care plans, and discharge plans, as well as identifying community resources for residents and family members, assisted newcomer clients to adapt and integrate effectively into Canadian society by providing them with labour market orientation support.

Skills : Resource referrals (housing, Cultural competency, Case management

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Description :

  1. Ensured appropriate and confidential handling of client information and files.
  2. Monitored settlement plan to ensure clients are on target, adjusting plan, if necessary, to meet individual client needs.
  3. Referred clients to appropriate community resources based on assessed needs. 
  4. Assisted clients to access services, make appointments and complete forms.
  5. Developed individualized settlement plans tailored to the unique needs of each client.
  6. Maintained accurate records of client interactions and progress in settlement goals.
  7. Trained and supervised volunteers to assist in providing settlement services.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MPA

Settlement Worker Resume

Summary : As a Settlement Worker, conducted needs assessments, facilitate counseling programs, and prepare educational materials for various audiences, drafted community development budgets and teaching ESL classes.

Skills : Cultural competency, Case management, Refugee resettlement, Community outreach

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Description :

  1. Documentered client information and service interventions into the centralized database as client service occurs.
  2. Provided input to narrative reports as required.
  3. Organized and facilitated workshops and courses, arranging for external speakers as appropriate.
  4. Performed service bridging by serving as a resource to clients and staff of external agencies regarding cultural interpretation of issues, client needs, and related projects and services.
  5. Participated in approved sectoral and community networks. 
  6. Developed resource materials and wrote news articles on settlement topics.
  7. Needed and tracked regular client contacts.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA Sociology

Settlement Worker Resume

Summary : As a Settlement Worker, responsible for monitoring unpaid and overdue debts, responsible for assuring prompt action taken as per procedures. Worked closely with community agencies to offer necessary services to children and families.

Skills : Multilingual communication, Cultural Competence, Cultural competency, Case management, Community resources, Interpersonal skills

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Description :

  1. Liaised with parents, students, schools and community agencies.
  2. Facilitated communication between school staff and newcomer families.
  3. Facilitated referrals to community services and resources.
  4. Advocated on behalf of student and family.
  5. Maintained records and statistical information while ensuring confidentiality of client information.
  6. Provided assistance to parents to ensure a positive acculturation for the children.
  7. Provided information to schools about ways to support settlement issues.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma In Social Services

Settlement Worker Resume

Summary : As a Settlement Worker, responsible for organizing community groups, responsible for sorting, ordering and purchasing office supplies, responsible for assuring excellent office presentation.

Skills : Settlement Services Coordinator, Community Outreach Worker, Cultural competency, Case management, Refugee resettlement, Community outreach

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Description :

  1. Organized andor facilitated settlement-related events and workshops for schools.
  2. Assisted schools with establishing and maintaining contact with hard to reach families.
  3. Encouraged parent participation in education.
  4. Attended all required professional development and in-service activities as provided.
  5. Conducted systematic needs assessment for newcomer children and families.
  6. Communicated effectively using tact, diplomacy and persuasion in frequent contacts of a difficult, specialized or sensitive nature.
  7. Interpreted, analyzed, and used judgement in the application and modification of methods and procedures.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
MA International Relations

Settlement Worker Resume

Summary : As a Settlement Worker, worked with local communities. Responsible for evaluating clients needs and determined services as required, responsible for developing outreach materials for settlement.

Skills : Problem-Solving, Interpersonal Skills., Cultural competency, Case management, Crisis intervention, Community resources

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Description :

  1. Worked with both children and adults in a collaborative and facilitative manner.
  2. Took initiative, share ideas and respond to changing needs of newcomers.
  3. Worked within a team, be flexible and adaptable.
  4. Handled several main concerns in a active, small workplace environment.
  5. Performed in a multidisciplinary team.
  6. Performed individually with little supervision.
  7. Propounded capability to perform with regional communities.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BA Psychology

Settlement Worker Resume

Summary : As a Settlement Worker, managed multiple priorities in a busy, small office environment, worked in a multidisciplinary team, worked independently with little supervision, assisted communities by developing outreach programs and maintaining contact with individuals, particularly youth, to understand their needs and concerns.

Skills : Client Needs Assessment, Knowledge of Social Services, Cultural competency, Case management, Community resources, Interpersonal skills

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Description :

  1. Ensured that overall service targets set by the funder are met.
  2. Made community presentations on the agencys settlement services where appropriate.
  3. Conducted all the OCMS data gathering and input for services provided.
  4. Maintained the collection of statistics on OCMS on program attendance, information and referral, and other programs and services to ensure efficiencies in reporting and meeting funding and reporting requirements.
  5. Ensured the implementation of the agencys policies and procedures.
  6. Assisted the Program Manager to ensure that all deliverables are met including working with the team so that work plans reflect funder expectations.
  7. Reviewed evaluation tools and results on a regular basis.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma in ISS