Telemarketing Sales Representative Resume Samples

A Telemarketing Sales Representative will take responsibility for generating sales through cold calling prospective customers in a fast-paced environment. The job description entails influencing potential and existing customers to purchase the product or services of the company. The Telemarketing Sales Representative Resume gives a list of these daily activities – selling products using cold calling method, answering incoming calls of prospective customers, providing information about product price, features and benefits; persuading customers by producing live demos, dealing with complaints and issues, and maintaining a detailed record of all sales and calls.

The following skills are resourceful in work execution – a proven track record of overachieving sales quota, working knowledge of CRM software and telephone systems; proficiency in English, skill in negotiation, ability to deal with complaints, and ability to handle rejections from customers. While a high school diploma may suffice, portraying in the resume additional qualification will be helpful.

Telemarketing Sales Representative Resume example

Telemarketing Sales Representative Resume

Objective : Handled multiple responsibilities simultaneously while providing exceptional customer service. Reliable and friendly worker who quickly learns and masters new concepts and skills.

Skills : Customer And Personal Service, Active Listening, Mathematics, Speaking.

Description :

    1. Contacted businesses or private individuals by telephone in order to solicit sales for goods or services.
    2. Delivered prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers.
    3. Obtained customer information such as name, address, and payment method, and enter orders into computers.
    4. Recorded names, addresses, purchases, and reactions of prospects contacted.
    5. Answered telephone calls from potential customers who have been solicited through advertisements.
    6. Maintained records of contacts, accounts, and orders.
    7. Conducted client or market surveys in order to obtain information about potential customers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
GED


Telemarketing Sales Representative II Resume

Headline : Telemarketing and sales experience and skills will be an asset to the company. A positive attitude and strong work ethic will help to learn new skills in any environment and be utilized to the fullest.

Skills : Social Networking, Communication Skills.

Description :

    1. Recommended products to customers, based on customers' needs and interests.
    2. Contacted regular and prospective customers to demonstrate products, explain product features, and solicit orders.
    3. Estimated or quoted prices, credit or contract terms, warranties, and delivery dates.
    4. Consulted with clients after sales or contract signings to resolve problems and to provide ongoing support.
    5. Prepared drawings, estimates, and bids that meet specific customer needs.
    6. Arranged and direct delivery and installation of products and equipment.
    7. Monitored market conditions, product innovations, and competitors' products, prices, and sales.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma


Telemarketing Sales Representative I Resume

Objective : To obtain employment with a challenging position within an organization that provides great opportunities for new skills, growth, and advancement.

Skills : Citrix, Oracle 10G, JIRA, Electronic Medical Records.

Description :

    1. Called AT&T small business customers and sell AT&T products and services in a call center environment.
    2. Displayed strong selling techniques and excellent customer service.
    3. Managed and created customer business accounts. Setup Entrust/Encryption on Desktops and mobile devices.
    4. Handled inbound calls for business customers to set up accounts and billing issues.
    5. Identified, prioritized, and resolved reported problems including data, account administration, desktop, included application issues.
    6. Configured Apple iPhone 5c, 5s, and IPads to an Encryption Email Application (GOOD).
    7. Researched, resolved, and responded to end-user issues/problems received via email, telephone, or escalations, and provide support on iPhones.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Criminal Justice

Telemarketing Sales Representative/Executive Resume

Headline : Contacting potential or existing customers to inform them about a product or service using scripts. Answering questions about products or the company.

Skills : Ohio Residential Insurance Producer: Life, Health, Property, And Casualty.

Description :

    1. Presented the customer with current product knowledge for enrollment. Inbound sales with current product knowledge.
    2. Transferred to verifiers and licensed agents to complete enrollments.
    3. Data entry of sales conversions, competitor offer trackers, notations per customer account, and customer enrollment information captured.
    4. Inbounded and outbound sales blending between different product programs.
    5. Inbounded customer service to assist a customer by reviewing their account(s) for verification, renewal, cancellation, save-the-sale.
    6. Provided for customer's personal and financial information security at all times.
    7. Licensed Insurance Agent applications for enrollments.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Telemarketing Sales Representative/Analyst Resume

Headline : Dedicated to cleaning homes and businesses and making them appropriate. Willing to assist any person who needs helps. Dedicated Customer Service Representative.

Skills : Customer Service, Problem Solving, Cleaning, Obtaining Goals.

Description :

    1. Developed highly empathetic client relationships and earned a reputation for exceeding sales goals.
    2. Achieved high sales percentage with a consultative, value-focused customer service approach.
    3. Provided back-up for other customer service representatives when needed.
    4. Expressed appreciation and invited customers to return to the store. Successfully interacted with customers and retail buyers to expedite orders.
    5. Managed quality communication, customer support, and product representation for each client.
    6. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
    7. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail, and fax.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Jr. Telemarketing Sales Representative Resume

Objective : A Truck Mechanic and as a Sales Associate in industries including Miscellaneous Retail, Construction Special Trade Contractors and General Merchandise Stores.

Skills : Baking, Communication Skills.

Description :

    1. Contributed generously to the team's daily success in meeting sales objectives. 
    2. Planned and confirmed appointments for home improvement evaluations.
    3. Provided answers to specific customer questions on homeownership, refinancing, and mortgages.
    4. Worked efficiently to meet and exceed both individual and team quotas set by the company.
    5. Read scripts for voting, talked customers into staying with direct tv.
    6. Interacted with English and Spanish speaking customers selling phone services. 
    7. Maintained departmental goals and standards Follow up with customers that are interested in phone service.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Lead Telemarketing Sales Representative Resume

Headline : Experience as a Call Center Agent in the Customer Service and Sales industry. Believe in multitasking and one call resolution. Attempt to assist a customer/potential customer.

Skills : Inventory Management, Cosmetologist, Merchandising, Customer Service.

Description :

    1. Sold new policy coverage for Citibank cardholders. Multiphone line use, telemarketing skills, and customer service.
    2. Provided them with all the necessary information pertaining to their policy with the benefits of having it.
    3. Provided them with the knowledge to cancel in case the protection is a policy not quite suitable for them.
    4. Learned how to communicate with others that you don't have the pleasure of meeting face to face.
    5. Learned how to establish a comfortable phone setting with customers and get them into the conversation and phone call.
    6. Maintained a professional and courteous phone call. Skills Used Computer keyboard and 9-key use.
    7. Composed advertising acceptability guidelines for real estate and telephone services.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Cosmetology

Associate Telemarketing Sales Representative Resume

Headline : Telemarketing Sales Representative, as a Medical Transcriptionist and as a Cashier in industries including Business Services, Health Services, and Apparel and Accessory Stores.

Skills : CPR Certified, Communication Skills.

Description :

    1. Answered customers' questions about products, prices, availability, the product uses, and credit terms.
    2. Recommended products to customers, based on customers' needs and interests.
    3. Estimated or quote prices, credit or contract terms, warranties, and delivery dates.
    4. Consulted with clients after sales or contract signings to resolve problems and to provide ongoing support.
    5. Provided customers with product samples and catalogs.
    6. Arranged and directed delivery and installation of products and equipment.
    7. Obtained credit information about prospective customers.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Nursing

Asst. Telemarketing Sales Representative Resume

Objective : Commercial roofing company building relationships and generating leads. All kinds of marketing, sales, and being apart of a growing company.

Skills : Ambitious, Determined, Goal Oriented.

Description :

    1. Learned lifelong lessons on being a salesman. Learned to handle rejection and keep a solid positive attitude.
    2. Learned to never give up, just present the merchandise exceptionally well and believe in what you are presenting.
    3. Emphasized product features based on an analysis of customers' needs.
    4. Collaborated with colleagues to exchange selling strategies and marketing information.
    5. Recorded for the number of telephone sales in one day. Skills Used Determination, ambition, positive attitude.
    6. Renewed there current contracts for there current services. Selling them other services, adding new services for new locations.
    7. Led, processed sales, also covered for a supervisor when needed. Taking inbound calls for businesses.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Telemarketing Sales Representative/Co-ordinator Resume

Headline : Contacting potential or existing customers to inform them about a product or service using scripts. Answering questions about products or the company. 

Skills : Catering, Office Administration, Sales & Marketing, Health Insurance, Facility Maintenance.

Description :

    1. Provided support and processing loans for customers.
    2. Worked closely with various banks and finance companies for loan approvals as well as prepared documentation for final loan closings.
    3. Answered incoming calls from wholesalers and sales agents. Made outgoing calls to potential customers for the sales team.
    4. Scheduled and maintained appointments for all property maintenance work.
    5. Trained and supervised individuals within the office.
    6. Demonstrated effective communication skills with co-workers and peers.
    7. Worked there as the third party for time warner cable. Skills Used Typing, selling, helping new hires when needed.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Telemarketing Sales Representative Resume

Summary : To contribute the skills, experience and education have acquired. Utilizing office procedures. While assisting individuals in order to achieve and exceed the desired results.

Skills : Customer Relationship Management, Customer Service.

Description :

    1. Achieved extreme excellence in customer service. Utilized proper tools to research information for clients.
    2. Highly experienced in working with difficult clients to solve problems and satisfy their needs.
    3. Maintained a high degree of customer satisfaction.
    4. Trained new employees in and gave them guidance. Caught on quick with new software programs the company introduced.
    5. Excellent computer skills inquired plus advanced internet skills.
    6. Able to communicate with the customer by addressing the customers' needs and concerns.
    7. Experienced working in a team environment. Able to handle multiple types of inbound and outbound calls.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma