A Tour Coordinator takes responsibility for organizing holiday tours for the customers of the company. Job duties commonly seen on the Tour Coordinator Resume are – planning holidays, solving customer complaints, conducting market research, collaborating with transport operators; producing travel content for websites or brochures, handling tickets and bookings; finding and arranging appropriate mode of transportation for the passengers; processing reimbursements; serving as a liaison; providing information to travelers such as the departure of the flight, the time to occupy the room, the best sightseeing place suggestions and so on.
Those interested in this area of operation should denote the resume the following skills and abilities – knowledge of foreign languages, commercial awareness, interpersonal abilities, interest in travel, the ability to understand complicated logistical information, and a good understanding of travel policies and regulations. Leisure studies and experience working in the travel industry are usually recommended for those who want to pursue a career in this line.
Objective : Tour Coordinator offering a record of successful job performance, proven problem solving ability and experience addressing customer concerns with speed, accuracy and professionalism.
Skills : MS Office, Coordinating Skills, Management Skills.
Description :
Recommended and helped customers select tour packages based on their needs.
Scheduled tour dates and times.
Managed quality communication, customer support, and product representation for each customer.
Worked under strict deadlines and respond to customer requests and callbacks.
Confirmed that appropriate changes are made to resolve customers' problems.
Exercised sound judgment in issuing credits by making exceptions to service policies.
Managed special equipment by collecting, taking inventory, and distributing.
Maintained high levels of customer satisfaction.
Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Experience
2-5 Years
Level
Junior
Education
GED
Tour Coordinator Resume
Objective : Seeking a Tour Coordinator profession with an outstanding tour coordinating career opportunity that will offer a rewarding work environment along with a winning team, etc,.
Skills : Microsoft, Management Skills, Typing Skills, Time Management, Conflict Resolution, Analytical Skills, Detail Oriented, Team Player.
Description :
Led bookings with different celebrities (Trey Songz) and others.
Booked Hotels, Room service, Fax, and Answering Phones.
Led tours through places of public interest indoors and outdoors.
Greeted visitors and introduced them to tour.
Entertained and educated tour participants.
Memorized tour scripts. Altered the tone and content of tours based on individual groups.
Accommodated participants with special needs.
Took control calmly and responsibly in emergency situations.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Tour Coordinator Resume
Objective : As a Tour Coordinator, responsible for Managing promotional items, including ordering, & monitoring of inventory levels on assigned vehicles. Experience in Managing event sample line, including ordering, returning, monitoring of inventory levels, up keeping, etc,.
Negotiated and booked all Hotel accommodations for the traveling Unit with regards to Unit Budget.
Settled weekly hotel billing for the touring unit.
Processed accident reports for all Workers Compensation accidents on the Unit.
Maintained a skater absentee spreadsheet for payroll and insurance purposes.
Updated employee contact and personnel information in EIS.
Processed all new hire paperwork such as personal information and payroll tax forms.
Conducted new employee orientation as needed.
Coordinated and scheduled all travel arrangements for the traveling Unit.
Experience
2-5 Years
Level
Executive
Education
Bachelors Degree
Tour Coordinator Resume
Objective : Dedicated and passionate Certified Specialist of Wine, with demonstrated experience in Tour Coordinator. A builder of relationships to maximize revenue growth, and ensure a positive external customer experience coupled with internal team harmony. Ability to provide sales leadership and product knowledge inspiration to diverse teams, customers, and clients.
Skills : MS Office, Travelling Agent, Multitasking.
Description :
Managed public and private tours and created educational programs for guests and winery staff including comparative tastings and vineyard seminars.
Managed on-going staff education.
Sold planned and executed private tours for groups of up to 300 people.
Implemented and trained staff on the use of the CellarPass reservation platform.
Conducted sales and execution of corporate and social events throughout the year and managed the execution of up to 15 special events annually, including movie nights, and wine club events.
Conceived and wrote wine/vineyard education materials for clients and developed programs including interactive tours and teambuilding exercises for corporate groups.
Cultivated relationships with existing and new clients, including destination management companies and hotel sales teams, to market various programs and special events to help drive sales revenues.
Experience
2-5 Years
Level
Executive
Education
GED
Tour Coordinator Resume
Objective : Tour Coordinator with 5 years of experience in Working with Admissions Directors & representatives in Scheduling, coordinating and delivering professional tours of the location for prospective, enrolled students and families, etc,.
Coordinated accommodations, sightseeing, and shipping for customized group-tours to Europe Communicate with suppliers of hotels, tourist boards.
Researched and developed itineraries Provide customer service before, during, and after the tours.
Answered inquiries regarding information such as schedules, accommodations, procedures, and policies.
Determined whether space is available on travel dates requested by customers, assigning requested spaces when available.
Prepared customer invoices and accept payment.
Troubleshoot and managed a variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Corresponded with families Scheduled and guided tours Trained staff of student tour guides Scheduled and managed student tour guides.
Experience
2-5 Years
Level
Executive
Education
B.S. In Education
Tour Coordinator Resume
Objective : A Tour Coordinator professional dedicated to serving customers and own organization. Main expertise are account management, customer service, and supply chain management. Committed to building trust-based relationship through quality, performance excellence, and mutual respect. Result-oriented and bi-lingual (Japanese/English).
Skills : Communication Skills, Multitasking, Problem Solving Skills.
Description :
Managed accounts receivable and data entry processing.
Developed tours for Day/Extended tours and logistics.
Worked in the hospitality industry with Unity Brands Group, Masters Touch Tours opened the opportunity to bring in a niche in Day Tours/ Extended Tours for Dinner Series & Culinary Tours.
Established relations presented opportunities to coordinate Afternoon Tea at properties as an event and to develop menu planning at resorts, restaurants, and dinner theaters.
Specialized the culinary experience as a highlight or to accompany a venue.
Coordinated schedules for all aspects of the audio and guided tours, including special events for the Walt Disney Concert Hall, Dorothy Chandler.
Created database with a current list of contacts in the hospitality and tourism industries; attended meetings and events related to database creation.
Experience
2-5 Years
Level
Junior
Education
GED
Tour Coordinator Resume
Objective : As a Tour Coordinator, responsible for Assigning vehicle events across the country, as well as the onsite execution of local event and non local events. Experience in faceting of the event including promotion, logistics, setup & breakdown & customer service as necessary, etc,.
Skills : Inventory Management, Multitasking, Problem Solving Skills.
Description :
Responsible for scheduling various assembly programs across the United States.
Provided voice-overs for production.
Operated the Tour Desk by answering tour reservations and inquires.
Managed internal documentation pertaining to public tours.
Assisted with marketing for public tours.
Managed communication with potential and confirmed tour groups.
Established protocols and documentation; hire, manage, and train tour guides; and update tour content.
Experience
2-5 Years
Level
Junior
Education
High School
Tour Coordinator Resume
Objective : Friendly and reliable Tour Coordinator professional skilled in achieving sales targets in high-end merchandise environments. Talented Sales Associate effective at multi-tasking and maintaining a friendly a attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Skills : Self-motivated and organized, Experienced in program.
Description :
Answered an average of 5 calls per day by addressing customer inquiries, solving problems, and providing new product information.
Greeted customers entering the briefing room to ascertain what each customer wanted or needed.
Described tours to tourists and accurately explained details and care of optional tours.
Politely assisted tourists in person and via telephone.
Communicated with vendors regarding optional tour availability, future opening, and special orders.
Provided an elevated customer experience to generate a loyal clientele.
Recommended, selected, and helped locate and obtain optional tours based on tourist requests.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Tour Coordinator Resume
Objective : Tour Coordinator with 2 years of experience in Planning and managing worldwide touring travel logistics for top music artists Interface with artists' tour managers and hotels to organize travel .
Skills : MS Office, Creative Skills, Management Skills, Communication Skills.
Description :
Efficiently managed hotel reservations, cancellations, and checked availability.
Actively addressed customer needs and expectations to improve tour programs.
Liaisoned between suppliers in Canada and headquarters in Japan and Canada.
Conducted new product research and responded to inquiries.
Managed travel arrangements for pre-booked Japanese travelers serving the Japanese market.
Pulled closely with the Japanese sales team to acquire new customers.
Enhanced assistance in detail to ensure customer satisfaction.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Tour Coordinator Resume
Objective : As a Tour Coordinator, responsible for Working effectively in a fast-paced environment. Experience in Recognizing as a hard working, self-motivated and well-organized employee. Learning new skills quickly. and also Focusing on promoting exceptional customer service, etc,.
Skills : Coordinating Skills, Communication Skills, Travel Arrangement Skils.
Description :
Coordinated deliveries for optimal service.
Handled inquiries, adjusting itineraries, and processing paperwork.
Improved reputation as an efficient service provider with high levels of accuracy.
Ensured superior customer experience by addressing customer concerns, showing empathy, and resolving problems on the spot.
Assisted with event planning and execution, including general event logistics, daily event and production schedules, ticket coordination, .
Liaised with marketing initiatives, coordinating group visits, and follow-up on guest satisfaction Provide information to guests on hotels.
Controlled all aspects of the tour booking process, from deal inception to billing Handled high call volume daily from customers and vendors.
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