Tour Manager Resume Samples

Working with venue managers, promoters and travel agents, the tour managers are involved in making travel arrangements for tourists and clients. The typical roles and responsibilities that are executed by the tour managers are – developing tour packages, identifying the needs of clients with regards to travel, organizing a cost-effective tour package, arranging all aspects of tour such as accommodation, events, food, car hire, and insurance.

The tour managers have to constantly interact with various types of people, hence a high level of communication and multilingual ability preferably knowledge of an international language is expected; in addition, the tour managers should be a friendly personality and have an interest in touring and have the fullest information of touristic locations. While some employers pick Tour Manager Resume based on experience, many of them consider a graduate in the field of tourism or the related.

Tour Manager Resume example

Tour Manager Resume

Summary : Motivated, charismatic young professional Experienced in learning and utilizing a new technology. Comfortable interacting with customers, management, and various teams in a professional manner with an ability to effectively disseminate information.

Skills : Lead Generation, Sales, Management, Team Building.

Description :

    1. Managed a team of approximately 10 brand ambassadors and staffed around 50 ambassadors for this program.
    2. Responsible for assuring complete accuracy of event execution as requested by the client which consisted of contacting festival, and validating load-in instructions, details, & times.
    3. Responsible for maintaining a storage unit in which all promotional items were constantly being shipped to & from which was required for all on-site materials needed.
    4. Responsible for new lead generation, in which we entered the customer's information after collecting the data into the system.
    5. Arranged the execution of all promotions and marketing initiatives for individual sales.
    6. Maintained booking a U-Haul throughout the 4 month period of this program as well as completing all post-event reporting on the outcome of each location.
    7. Generated an extremely large number of new customer leads and generating the largest number of on-site event sales and bundles.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate


Tour Manager I Resume

Objective : Extensive experience maintaining customer relationships, addressing customer concerns and providing courteous and conscientious service. Adept at maintaining meticulous records, creating reports and proficient in Microsoft Office based applications. Highly organized and achievement-focused with a capacity for tackling multiple projects efficiently and accurately in fast-paced environments.

Skills : Tour Manager, Field Manager, 40D Canon Camera/ M1.

Description :

    1. Manages multiple promotional events for the tour, prepares, loads and transports inventory; supervises support staff, and maintains high-level customer service.
    2. Collects all required paperwork and prepare and submit all post-event reporting and monthly inventory reports and replenishment requests in a timely manner.
    3. Directs logistics of the entire event including communicating with suppliers, organizing and assisting in set up and break down, and transportation of equipment.
    4. Demonstrates superior customer service skills by interacting one on one with customers, adjusting plans to meet client needs.
    5. Exhibits leadership in training and coordinating event staff through product knowledge, managing operational procedures and setting event goals.
    6. Receives a constant 100% passing score at all inspections of mechanical, safety and emergency equipment.
    7. Demonstrates skill in executing all transport procedures including inspecting goods for quantity and condition.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS


Jr. Tour Manager Resume

Headline : Tour Manager with 6+ years of experience. Demonstrated ability to build efficient, reliable teams that work together to achieve goals and exceed expectations.

Skills : Intermediate Spanish, Customer Service, Ceramics, Painting, Drawing.

Description :

    1. Coordinate logistics and schedule management for all on-site vendors, store managers, and client teams.
    2. Coordinate travel and hotel accommodations for 5 product specialists 3.
    3. Responsible for maintaining and maximizing business from over 100 hotel properties. 
    4. Manage all corporate marketing functions with the budget, including brand management, product launch, advertising, marketing collateral, and events.
    5. Responsible for handling new contracts to hotels and transportation companies.
    6. Control payment disbursement for customers based on individual organizational policies and procedures.
    7. Compile daily reports on a weekly/monthly/yearly schedule to assure accounting documentation is up to par with customer payments.
    8. Solve customer relation problems and complaints with hotel partners.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Lead Tour Manager Resume

Objective : Energetic, strategic, and results-driven professional with over one year of experience delivering success through the development and execution of cutting-edge experiential marketing programs to build brand awareness, drive loyalty, and generate incremental sales. Respected as an effective leader who motivates teams to flawlessly deliver results and exceed client expectations.

Skills : MS Office, Customer Service, Administration Skills.

Description :

    1. Managed a cross-country tour mobile marketing tour to promote product benefits.
    2. Safely drove a 20,000 pound DOT truck and 20' trailer, and served as head of production for setting up and execution of nationwide events at large popular music festivals.
    3. Collaborated with local market managers to plan, schedule, and execute events at wireless retail stores.
    4. Maximize presence in the local markets in proximity to the major events.
    5. Coached, trained, and motivated a new Assistant Tour Manager serving in a first-time role on the road, as well as a team of 8 staff members per event.
    6. Ensured that all effectively communicated brand attributes one-on-one with consumers.
    7. Conducted product demonstrations and executed various games to demonstrate the strength and durability of products.
    8. Acquired photos and videos for direct submittal to the social media team during activation for immediate posting.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BA

Tour Manager II Resume

Objective : A Tour Manager is adept at organizing quality functions of both commercial and private nature for clients of a broad spectrum. Demonstrated ability to build efficient, reliable teams that work together to achieve goals and exceed expectations.

Skills : Hiking, Management, Excellent Interpersonal & Communication Skills.

Description :

    1. Oversee venue arrival - double-checking hospitality and technical arrangements.
    2. Responsible for the sale and distribution of all merchandise.
    3. Coordinates with various parties to organize one-week events in each location. 
    4. Ensures events properly represent the clients' not-for-profit organization, compassion international.
    5. Create fun, informative, and relaxed environment on group tours around the world. 
    6. Promote and foster life-long curiosity through the research and presentation of interesting and meaningful commentary on sites and areas visited.
    7. Coordinate transportation for all day and night tours and pick-ups and drop-offs at airports.
    8. Schedule and manage timelines for day and night tours. 
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BBM

Tour Manager II Resume

Summary : Innovative and results-oriented administrative professional with strong office administration, business finance, billing and customer service experience seeking to obtain a rewarding career opportunity with a progressive and dynamic organization.

Skills : Proficient In MS Office, As400, Peoplesoft, Excel, Peachtree, Microsoft, Reynolds, ADP, Payroll, Medical Terminology, Publisher, Detail Oriented, Effective Communication, Efficient, Organizational Leadership, Customer Service Skills, Account Management, Ability To Multi-Task, O, SAP, Navision.

Description :

    1. Scheduled all reservations for hotels, meals, attractions, and entertainment for all catalog tours 3-30 days in length.
    2. Responsible for attaining contracts and confirmations from venders across the nation for motorcoach tours and processing all deposits and payments keeping in a budget for each tour.
    3. Ensured that the client was kept informed of event results, reporting statistics and financial costs.
    4. Kept extremely organized tour books, spreadsheets in excel, and the use of paper master.
    5. Creatively designed Itinerary for each tour, tour director books and boxes for each tour to provide a professional resource guide.
    6. Daily interacted with vendors and planning tours via email, phone, fax, and scanning also utilizing copy machines and high-speed printer.
    7. Maintained customer calls daily for reservations, the inquiry's on tours, statements, and payments.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Tour Manager-General Resume

Objective : Desiring an empowering position in a progressive work environment where one may utilize work skills, professional experience, education, talents and abilities in experiential marketing to make a positive contribution to the organization as well as gain advantage for personal growth.

Skills : Exceptional Promotional Skills, Organization, and Communication Skills.

Description :

    1. Assist with recruiting, and training 8 students per activation day.
    2. Provide a schedule for students to be able to work and still maintain their school schedule.
    3. Interact with students during their lunch period, and allow them to experience the Windows 8 program system.
    4. Provide feedback to the client and give out premiums to faculty and staff that approached the footprint.
    5. Submit receipts, expenses and timesheets.
    6. Submit a wrap-up report after each week with feedback on improvements for the following weeks' activation.
    7. Work as a member of 3-7 person tour administrative team coordinating volunteer and member management, logistics, and student well-being.
    8. Travel to multiple cities around the location, educated and trained local staff of 10.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS

Regional Tour Manager Resume

Summary : An experienced Tour Manager is seeking an interesting position with a growing company where one can utilize diverse knowledge and experience.

Skills : Microsoft Suite, Adobe, Event Coordination, Branding, Event Planning, Event Marketing.

Description :

    1. Visiting destinations and suggesting travel routes and places of interest throughout and surrounding areas.
    2. Accompanying groups traveling by coach, although on specialist tours maybe by mini-bus or car.
    3. Welcoming groups of tourists at their starting point, checking that all the members of the group have arrived and, if not, making investigations through the company.
    4. Checking tickets and other relevant documents, seat allocations, and any special requirements.
    5. Commentating, during the journey, on places of interest along the route.
    6. Communicating a range of information on itineraries, destination, and culture.
    7. Informing passengers of arrival and departure times at each destination on the itinerary.
    8. Promoting and selling excursions and trips to clients.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associate

Divisional Tour Manager Resume

Summary : Highly motivated individual with 8 years of experience in audio engineering experience in concerts and events. Desiring a position with a company that will utilize talent and skills to benefit mutual growth and success.

Skills : Intermediate Spanish, Customer Service, Ceramics, Painting, Drawing.

Description :

    1. Dispatching and expediting up to ten whale watching tours a day, organizing boat and bus schedules and passenger counts for maximum efficiency on tours.
    2. Providing customer service through phone calls and emails for the company and answering questions on the day of the tour.
    3. Providing information on the area and wildlife for the guests.
    4. Putting together new and returning employee hiring paperwork as well as tourism permits needed for operation.
    5. Managing a small group of employees to help assist with the daily operations within the company.
    6. Supervising dispatching and ensuring that information is properly distributed to crew on a daily bases and that docks are utilized efficiently.
    7. Supervising and reviewing tours and tour efficiency.
    8. Ensuring that the guests on the tours are satisfied and handle any feedback.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MA

Tour Manager-Director Resume

Objective : Seeking a position that will allow growing knowledge and skills in a career field that is both rewarding and in strong demand. Motivated leader with strong organizational and prioritization abilities.

Skills : Microsoft Office, Photo Editing, Customer Service.

Description :

    1. Collect fees, commissions, or other payments, according to contract terms.
    2. Confer with clients to develop strategies for their careers, and to explain actions taken on their behalf.
    3. Develop contacts with individuals and organizations, and apply effective strategies and techniques to ensure their clients' success.
    4. Schedule promotional or performance engagements for clients.
    5. Negotiate with managers, promoters, union officials, and other persons regarding clients' contractual rights and obligations.
    6. Keep informed of industry trends and deals.
    7. Manage business and financial affairs for clients, such as arranging travel and lodging, selling tickets, and directing marketing and advertising activities.
    8. Conduct auditions or interviews in order to evaluate potential clients.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS

Tour Manager Resume

Objective : Seeking to utilize experiences in operations and program management, marketing improvements and implementation, and client relations. To contribute strong client-facing presentation and demonstration in the field, along with a unique drive for excellence and success to your company in a management position.

Skills : Writing Skills, Problem Solving, MS Office.

Description :

    1. Oversaw almost every logistical aspect of the artist's performances and appearances once contracted.
    2. Handled and booked all travel, accommodations, and transportation associated with each event as well as each touring member.
    3. Advanced and closely coordinated with daily venues and local promoter/production contacts.
    4. Created and maintained weekly reports as well as accounting on an event-by-event basis.
    5. Served as an artist's ambassador and point of contact (POC) on numerous publicity, radio, and record label events.
    6. Oversaw and trained the touring merchandise/sales manager.
    7. Coordinated, managed, and oversaw the daily interfacing of a digital audio console at over (50) venues in ever-changing environments.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS