Tourism Officer Resume Samples

Tourism Officers are employed in the marketing and management of tourism in a specified city or country. The mentioned duties which belong to these officers according to the Tourism Officer Resume include the following – creating and implementing marketing plans, and attracting tourists, informing tourists about the local place’s customs, religion, and culture; working on developing a better experience to be provided to customers, and interacting with local tourist owners, and government tourism department to plan various tourism events. In addition, the individual is also responsible for managing the promotional activities of the company while tracking tourist and tourism needs.

To excel in this role, the candidate should possess strong communication, interpersonal, and organizational skills. Moreover, they should have a deep knowledge of the local attractions, culture, history, and religion of the region. Project management skills are effective for planning events, and coordinating tourism-related projects. A bachelor’s degree in Tourism Management, hospitality, or a related field is often preferred. Practical experience and a passion for creating a memorable experience for the guest can also be valuable.

Looking for drafting your winning cover letter? See our sample Tourism Officer Cover Letter.
Tourism Officer Resume example

Tourism Officer Resume

Summary : As a Tourism Officer, understood the importance of making a good first impression on new visitors to an area. Adept at giving effective tours developing successful marketing materials and being a resource for people visiting the area, specializing in historical tours and maintaining visitor locations in areas of significance, restocking marketing pamphlets and going out and finding new attractions to include in the pamphlet display.

Skills : Customer Service, Tourism Knowledge.

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Description :

  1. Responsible for acting as a reliable resource for visitors who were looking for directions to attractions lodging or local businesses.
  2. Responsible for assisting in creating and administering local historical tours of several areas of historical significance.
  3. Responsible for working closely with officials from surrounding areas to create effective tourism and marketing campaigns.
  4. Responsible for assisting in developing tours of local historical sites.
  5. Responsible for assisting in developing and displaying marketing information for local sites of significance.
  6. Responsible for giving regular tours of historical buildings in the city.
  7. Responsible for being a resource for visitors looking for information on the city’s many historical sites.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's Degree In Tourism Management


Tourism Officer Resume

Summary : As a Tourism Officer, prepared clear, concise materials, and strategies and planned, built effective partnerships and networks, and implemented and measured the outcomes of innovative initiatives, and existing tourist attractions through advertising campaigns.

Skills : Communication, Interpersonal Skills.

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Description :

  1. Responsible for researching existing tourist attractions and collecting customer feedback for improvements.
  2. Responsible for developing potential new tourist attractions, responsible for attracting business conventions and conferences to the area.
  3. Responsible for producing tourist information copy for tourism guides and newsletters.
  4. Responsible for organizing special and seasonal events and festivals.
  5. Responsible for devising and planning tours, and arranging itineraries.
  6. Responsible for managing staff, budgets, and staff training needs, responsible for developing e-tourism platforms, including websites, and constructing business databases.
  7. Responsible for providing funding and business advice support, responsible for planning and preparing funding applications.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's Degree In Hospitality Management


Senior Tourism Officer Resume

Summary : As a Senior Tourism Officer, worked for a range of employers, including public and private destination management organizations, public agencies or partnerships, and local authorities, involved in strategic planning, particularly in local authorities, prepared and commissioned tourist and visitor information, including artwork, wrote press releases and copy for tourism guides and newsletters, produced promotional material and design displays.

Skills : Marketing, Multilingualism.

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Description :

  1. Attended exhibitions and holiday shows, and organized special and seasonal events and festivals.
  2. Developed e-tourism platforms, including websites, and constructed business databases.
  3. Managed and coordinated tourism services publicity via a range of social media platforms, including Twitter and Facebook.
  4. Devised and planned tours and arranged itineraries, liaised with local operators, the media, designers, and printers.
  5. Managed staff, budgets, and staff training needs, ordered products and services, provided funding and business advice and sent e-newsletters to local businesses.
  6. Wrote and presented reports and business plans for committees, planned and wrote funding applications, worked on product development.
  7. Gave talks to local parties, community groups and schools, and handled media inquiries.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's Degree In Hospitality Management

Tourism Officer Resume

Headline : As a Tourism Officer, undertook market research with members of the public and visitors to particular attractions, carried out strategic planning and development, such as commissioning and/or producing tourism strategies and economic impact studies for implementation, or lobbying, devising and implementing marketing campaigns.

Skills : Crisis Management, Time Management.

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Description :

  1. Promoted tourism and devised tourist development initiatives and campaigns with the aim of generating and increasing revenue. 
  2. Prepared tourist or visitor information, produced promotional material and displays, and managed budgets.
  3. Wrote reports, business plans, and press releases, and maintained statistical and financial records.
  4. Undertook day-to-day center management and administration, and liaised with local businesses and the media.
  5. Developed and enhanced the visitor facilities of a region and stimulated tourism growth in order to produce economic benefits for a particular region or site. 
  6. Worked for local authorities but may also work within private companies or other public sector agencies.
  7. Carried out research on existing tourist attractions to gain customer feedback in order to make improvements.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Degree In Marketing

Junior Tourism Officer Resume

Objective : As a Junior Tourism Officer, promoted existing tourist attractions through advertising campaigns, developing promotional literature including artwork, writing press releases and copy for tourism guides and newsletters, and researching local history and local people's views in order to develop potential new tourist attractions.

Skills : Computer Skills, Business administration.

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Description :

  1. Worked with the media and other local partner organizations to raise the profile of the local area, generate positive publicity, and create a brand identity for the area.
  2. Organized exhibition stands at conferences and holiday shows, both nationally and overseas, to promote the area, organized special and seasonal events and festivals, provided support, and guidance and sometimes, administered funding for local tourism-related business and advising new tourism businesses.
  3. Encouraged the development of new jobs within the tourism sector.
  4. Assessed the impact that any planned developments may have upon the local environment weighed against the potential benefits.
  5. Consulted with local tourism businesses such as tour operators, restaurants, and guest houses, to assess the effectiveness of current tourism development policies and to develop an overall tourism development strategy.
  6. Provided customer service and local recommendations for residents and tourists in person, over the phone and via email. 
  7. Liaised with local businesses, and neighboring Tourism Centres, and organizations, prepared tourist/visitor information and displays.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Fresher
Education
Education
Bachelor's Degree In Marketing

Tourism Officer Resume

Summary : As a Tourism Officer, maintained a list of local events, businesses, and amenities, collected and maintained statistical data about Centre visitors, provided backup Box Office support for Theatre Orangeville, and provided world-class customer service to all arrivals, stakeholders, and employees at all times.

Skills : Staff Management, Creative Merchandising.

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Description :

  1. Enforced facility rules, ensuring a favorable customer experience, greeted guests, and directed them to desired locations throughout the facility, ensuring proper crowd flow.
  2. Verified credentials and scanned documents, allowing only those valid for access to specific areas, providing wristbands/stamps for valid entry, or redirecting guests as needed. 
  3. Proactively assisted with customer needs, concerns, and questions, providing excellent customer service by responding promptly and professionally.
  4. Provided an approachable local welcome to visitors and encouraged visitors to explore St. Lucia.
  5. Maintained adequate supplies of available literature and other materials at the point of entry and/or the information desk.
  6. Conducted location inspections ahead of arrivals and reported irregularities with the relevant SLASPA designate for immediate rectification.
  7. Communicated reliable local information to visitors, including serving as a liaison between visitors, transportation personnel, ground transportation, local tour operators, and other industry partners when requested.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's Degree In Tourism Management

Tourism Officer Resume

Summary : As a Tourism Officer, provided a meet and greet service for dignitaries and VIPs when requested, provided data entry and collection services for tourism statistics with the submission of such information at the prescribed times, assisted with the execution of surveys and focus group discussions, assessed the Customer experience at the Ferry Terminal and provide input on improving the processes.

Skills : Negotiation, Business Planning.

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Description :

  1. Attended meetings with stakeholders, ensuring that issues are communicated to management.
  2. Undertook surveillance of the Ferry Terminal and immediate environs and made recommendations on interventions for improvement on security, crime, training, customer service, and reception of visitors, to name a few.
  3. Assisted with providing information services at other locations when needed.
  4. Followed the proper procedures for assisting persons with disabilities.
  5. Developed and maintained relationships with tenants, ferry operators, and partners such as the Immigration Department and Customs and Excise Department.
  6. Assisted in the work of the Saint Lucia Tourism Authority and undertook other duties which may be required from time to time by the Research & Planning Manager or the CEO. 
  7. Experienced in the use of Microsoft Office Suite (Word, Excel) and relevant computer software.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's Degree In Tourism Management

Tourism Officer Resume

Headline : As a Tourism Officer, understood visitor needs and the tourism industry extensive knowledge of products and services in Saint Lucia, dealt effectively with a wide variety of personalities and situations requiring diplomacy, tact, friendliness, poise, and firmness, worked ethic to project a strong brand image of the Authority, worked with a range of stakeholders including tourism operators, businesses and volunteers.

Skills : Business Development, Financial Management.

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Description :

  1. Experienced in the provision of visitor information services, marketing, and excellent customer service.
  2. Worked independently, to organize, set work priorities, meet deadlines, and achieve work outcomes.
  3. Effectively communicated, liaised, and undertook research on tourism matters.
  4. Contributed to project teams and worked as an active member of a team in the planning, implementation, and evaluation of projects.
  5. Planned, and implemented regional economic development tourism plans and initiatives to enhance and grow the Maranoa economy.
  6. Partnered with the community, government, and businesses too.
  7. Created a welcoming environment and made it easy to do business with the Council.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Degree In Tourism Management

Tourism Officer Resume

Headline : As a Tourism Officer, attracting new business and investment to the region, as well as enhancing the sustainability of existing local businesses, facilitated programs that support regional needs, including the retention and growth of skilled workers living in the region, identified new organizations that can create positive futures for the next generation.

Skills : Budgeting, Strategic Planning.

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Description :

  1. Facilitated access to solutions that ensure continued regional growth such as key worker accommodation including land and housing options.
  2. Experienced in economic tourism growth, investment leverage, tourism and events, economic challenges, and emerging trends and opportunities.
  3. Developed, maintained, and grown strategic alliances with key community, public, and private sector organizations and individuals.
  4. Communicated effectively at all levels of the private and public sectors including the ability to write an extensive range of communication materials demonstrating high attention to detail.
  5. Experienced in managing budgets, including the ability to attract sponsorships and grants from public and private sector organizations.
  6. Planned, prioritized, and organized teams to achieve goals and meet deadlines, including dealing with competing demands and managing multiple projects and tasks.
  7. Worked with team to ensure tourism discussions and developments remain supportive of coral reef and coastal conservation.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Degree In Tourism Management

Tourism Officer Resume

Summary : As a Tourism Officer, worked cooperatively within a team environment to achieve the Council's goals and departmental work program projects and tasks, demonstrated a strong commitment to Maranoa Regional Council's values and team goals, worked in local government or similar environment will be highly regarded but is not essential.

Skills : Sales, Demonstrating.

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Description :

  1. Coordinated and handled administrative components of consultant recruitment and management.
  2. Organized conference calls and project/team meetings; managed agendas, logistics, minutes, and reporting.
  3. Facilitated training, workshops, and FGDs with the local community, government, and other partners.
  4. Conducted study and data collection to support program planning, implementation, and monitoring.
  5. Fostered and maintained good working relationships with government, private sector, and community stakeholders, managed project documents/agreements, and maintained files and tracking systems.
  6. Followed up with colleagues and partners when needed to ensure work was completed, developed a strong understanding of relevant existing tourism legislation in Raja Ampat, and worked with the team to identify tourism needs and opportunities.
  7. Worked closely with the GFCR team and other internal teams to strengthen collaboration and synergy across the program.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's Degree In Tourism Management