A Training Coach is hired to help people enhance their strengths and improve their job skills. The job description entails working with professionals who want guidance for career development, and who need assistance in functioning in the workplace. Job duties often listed on the Training Coach Resume are – developing effective job coaching and employment plans, communicating with clients to understand their goals and ambitions, assisting clients to discover and overcome their barriers; helping in the development of motivation and skills, advising on workplace accommodations for people with disabilities; monitoring and evaluating the progress of clients, and preparing appropriate reports.
Employers prefer to hire those possessing the following skills – Experience in working with people with disabilities, experience in developing employment plans, the ability to adhere to regulations and standards, outstanding communication and interpersonal skills, respect for diversity, and the ability to inspire and motivate. Most candidates display a college degree in their resumes and they come from varying educational backgrounds including human resources, or psychology.
Objective : To gain the respect of professionalism with communication skills, seeking diversity and a well-rounded group of people that are open for change and wellness. Which I can utilizing my interpersonal skills among the public that can be assisted in customer service.
Skills : Reliable, Adaptability, Strong Communication ,.
Description :
Responsible for multiple tasks.
Trained all new employees on the company standard operating procedures as well as the correct use of personnel proper equipment.
Worked diligently to develop a better sense of teamwork with others on the management team.
Held unit meetings and communicate via email to ensure all team members were aspersed of company changes thereby the employees were fully aware of all new requirements.
Worked with employees who struggled with required skillsets to ensure improved time management skills, safety awareness and verification of materials.
Action insured no injuries during my tenure as well as the employees meeting company established quotas.
Assigned inventory for required daily production to each employee.
Experience
2-5 Years
Level
Executive
Education
Business Administration
Training Coach Resume
Objective : Background includes a solid foundation in operations management, financial management, guest relations, and staff leadership. Most recently head a leadership training role overseeing guest experience and quality control for a renowned coffee company. Strengths that are transferable to any industry include: Operations Management: staff training, human resources, marketing, inventory control, and guest relations.
Skills : Windows 2003/2008, Microsoft Office, Windows, Excel, Unix.
Description :
Held the role as a tea/coffee master for this organization.
Aided in all daily activities, controlled costs, ensured guest satisfaction, and generated business growth.
Trained and supervised all new team members while motivating employees to reach their career development goals.
Maintained organization and cleanliness of both FOH and BOH.
Implemented training tracker charts to aide in motivating new team members.
Coordinated with the management team on retail product placement.
Responsible for ordering all food and non-food items.
Experience
2-5 Years
Level
Junior
Education
BA In Human Development
Training Coach Resume
Summary : Experienced, self-motivated Customer Service Professional, comfortable providing service over the phone and in-person for a number of customer service related issues. Notable experience includes: Medical insurance benefits, insurance eligibility and insurance claims. Excellent understanding of Insurance coverage, medical claims, medical coding and the Health Insurance Portability and Accountability Act.
Skills : Proficient In Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Quickbooks.
Description :
Introduced new team members to supervisors and other team members.
Gave tours and provide a general description of how the building operates.
Trained new team members in their area and supervise them as they carry out every day tasks.
Achieved an average of 160% production for the 11 months I have spent with family dollar.
Trained all have exceeded or met production within their progression period.
Used I have displayed an ability to thrive ,in areas that are new to me, with little to no training.
Displayed leadership and the ability to push team members to their full potential.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Training Coach Resume
Objective : To further my professional career in a position that will require me to utilize my skills, abilities and experience in order to gain employment in the education industry. Communicating and behaving as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors; promoting youth development, healthy living, and social responsibility in all job-related functions.
Skills : Microsoft Office, Microsoft Excel, Human Resources, Training & Development, Workers Compensation, Payroll.
Description :
Assisted Care Course students, in both English and Spanish, with navigating the Child Development Associate credentialing process, determining which courses will satisfy their state's regulations, ordering courses, working through course content, and various customer service requests.
Successfully helped train 14 employees with database management and phone etiquette.
Entered student demographic and coursework information into the company database.
Translated English documents into Spanish for non-English-speaking students.
Helped edit the Care Courses Spanish course files.
Assisted with social media outreach by brainstorming blog ideas and drafting blog content.
Analyzed call flow, call handling time, quality and compliance opportunities through survey comments and call listening.
Experience
2-5 Years
Level
Junior
Education
MBA
Training Coach Resume
Headline : Insurance claims Training Coach professional specializing in worker's compensation with twenty eight years of experience in claims administration. Major strengths include organization and communication. Skilled in evaluation of claim quality, cost containment, claim management, safety management, training, coaching and marketing.
Skills : Business Analysis, Management, Collections, Training & Development.
Description :
Provided weekly feedback and coaching including call monitors and account review for a team of 12-15 New Hire Employees to improve performance and reach certification.
Focused on all certification metrics including production, customer satisfaction, quality and compliance.
Proven success analyzed performance data and partnering with New Hire and Tenured Employees to build customized coaching plans that address areas of opportunity and provide solutions and improvement.
Reviewed past due accounts and partner with Card Members to explore options to protect their account relationship with American Express.
Partnered with leadership team and utilize previous experience as an expert negotiator to help create a new collection strategy that focuses on custom tailoring solutions for our Card Members.
Quickly adapted to all systems required to perform, successfully resulting in a seamless customer interaction and excellent customer satisfaction scores.
Prepared and developed the agents coming from the training environment to the production floor, anywhere between 6-10 agents at a time.
Experience
5-7 Years
Level
Executive
Education
GED
Training Coach Resume
Objective : To advance in the field of New Hire and Tenured training and development by implementing and combining experiential learning and the apprenticeship model in a manner that produces desired outcomes; engages employees who deliver exceptional customer care.
Skills : Training Instructor, Team Leader.
Description :
Conducted daily attendance and payroll.
Conducted weekly coaching's with each agent to ensure they understood the policies and procedures of the company and client.
Accountable for completed 3 call monitors and 1 Quality monitor weekly on each new hire.
Provided daily feedback through call calibrations, side by sides and one to ones with a focus on customer care and call handling.
Responsible for inventory control of all food and non-food items.
Led Coffee/Tea Master for the store.
Reported also included hourly work reports which were then computed to supply the correct percent of production for the hour for each employee.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
Training Coach Resume
Headline : To obtain a Medical Assistant position that will allow for me to use my medical skills and training while furthering my education. Cleaning and organizes group training area after each class, Designing, preparing, and delivering class content as directed by the supervisor that meet all the necessary components and safe guidelines in accordance with current accepted practices of the program.
Skills : Customer Service, Typing, Management.
Description :
Completed the daily production as well as filing and recording in the company system to ensure all shift reports would reconcile.
Effectively communicated with people at all educational levels and from various backgrounds.
Trained new hires on orientation, initial procedures and throughout probationary period,
Provided weekly formal coaching for new hires Perform trip .
Trained future franchisees Executed both Opener and Closer duties as required.
Responsible for the training of our 2nd week new hires.
Trained on proper navigation through our scripts, coaching on vocal quality, client trainings, policy trainings, etc.
Experience
5-7 Years
Level
Executive
Education
GED
Training Coach Resume
Headline : Training Coach is Educating class participants on correct form and alternate moves during class, Promoting and sells fitness division services within the club and the community, Attentively listening to members, answering questions, and engages in conversation before, during and after classes.
Skills : Planning, Coaching, Training.
Description :
Taught members how to read, interpret, and apply these shared resources effectively to promote autonomy in support of their individual and team goals.
Planed and implemented programming for diverse populations and health disparities.
Built effective, authentic relationships with members; helps members connect with each other and the YMCA.
Maintained a growing working knowledge of the subject area and trends to provide effective information and support to members.
Maintained any and all professional credentials or certifications as required by governing bodies aligned with the subject matter being delivered.
Summited syllabus for supervisor approval prior to class/ program delivery.
Communicated need for program coverage with supervisor in accordance with a mutually agreed upon timeline.
Experience
5-7 Years
Level
Executive
Education
MS
Training Coach Resume
Headline : Training Coach is Promoting and delivering quality customer service, Creating an educational, safe and inviting experience for all participants, and also Developing positive relationships with class participants, through continuous engagement and consistent follow-up, Planning and implementing group learning in a way that connects with up to 8 individuals in the same setting, Providing support and resources within the area of focus for program participants.
Skills : Program Management, Resource Assistant, Programming.
Description :
Assisted in delivering an engaging training experience virtually and eventually in a classroom, and assess the performance of team members.
Executed one on one coaching to assess and assist team members in providing positive experiences.
Coached and developed new hires to meet expectations.
Documented new team member performance via feedback and track attendance.
Conducted assessments to identify ways to enhance and improve the training program
Communicated and collaborated with team members and other stakeholders to ensure a cohesive learning environment.
Executed training activities that support the launches of new programs and initiatives.
Experience
5-7 Years
Level
Executive
Education
MS
Training Coach Resume
Objective : Training Coach is Analyzing individual and team performance needs for sport specific training and performance, Ensuring athlete safety and well-being in all training sessions, conditioning activities, practice activities related to strength and conditioning program, Completing various assigned reports and submit to immediate supervisor in a timely manner.
Skills : Time Management, Supervising, Coordinating.
Description :
Acclimated new hires to the business and facilitated training.
Experienced in a specialty (tier 2) team.
Maintained high levels of motivation, enthusiasm, and professionalism.
Know ledged of creative and educational learning techniques.
Assisted in race preparation and day of the event team, including course marking, course sweep, scrub, timing, or being a course marshal day of the event.
Membered of timing team. Responsibilities include learning software for event timing and working trail race dates.
Designed performance program for individual athletes and for specific team needs and teach proper skills, skill development, and safety considerations for strength and conditioning.
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