Business Office Coordinator Resume Samples

Description :

1. Collect co-pays/deductibles prior to the patient being seen by the physician per established policies and procedures and any outstanding balances.
2. Distribute incoming mail accordingly, maintain all paperwork, remind physicians of scheduled meetings, surgery, etc.
3. Work closely with medical staff to assure smooth patient flow and cut down on waiting time and update them on patients who did not keep their appointment for follow up Charge Entry Charge and claim to edit billing follow-ups Collection of outstanding balances and, as needed, arranging budget plan agreements for patients.
4. Collaborated with an assigned provider, office manager, and other clinical and non-clinical office staff, in an effort to resolve denials or to respond to inquiries.
5. Identify opportunities for additional charge editing or educational needs associated with activities for physician coding, front desk, charge entry, billing follow up payment posting and customer service.
6. Accountable for ensuring timely adjudication of insurance and third-party claims aged 0-60 days, while providing excellent customer service.
7. Manage physician travel arrangements and schedule Provide support for office meetings and seminars Maintains office filing system Prepare all office reports for billing and finances.

Experience

5-7 Years

Level

Executive

Education

Business

Description :

1. Establish ongoing procedures to collect and review information needed to assist in billing and accounting support services to meet business performance results, deadlines and reporting Follow the monthly accounting calendar to ensure all financial data expectations and deadlines are met.
2. Process bi-weekly payroll, respond to payroll developments, trends, regulations and business controls.
3. Maintain team member personnel information, including payroll processing, updating personnel files and binders as well as training records.
4. Champion team member on-boarding and welcome orientation process Maintain training records and ongoing data entry into training system Partner with the Executive Director and other team leaders to form teams, encouraging strong team member engagement, morale and spirit.
5. Clearly and professionally communicate and convey information and ideas that engages the audience.
6. Follow Sunrise programs and policies for overall quality care in support of our Foundational Beliefs.
7. Complete training and independent study programs designed for the BOC position according to curriculum guidelines.
8. Complete state-required training per regulations.

Experience

2-5 Years

Level

Junior

Education

BS English

Description :

1. Performs administrative support for the community, including accounts receivable, accounts payable, payroll, and human resources related duties.Processes pre-billing, Tracks all community accounting changes and documentation, including move-ins, move-outs, credits, proposed rate adjustments.
2. Assists new associates with the completion of required documentation, including new hire and benefits paperwork.
3. Makes sure all required forms are completed and submitted to Human Resources on a timely basis.
4. Facilitates new hire orientation and provides company information to new associates.
5. Assists the Executive Director with the completion of documents, correspondence, and special projects as needed.
6. Completes all corrections and communicates with the Payroll department regarding appropriate changes.Organizes and maintains personnel, resident, marketing, and other files as needed.Prepares correspondence and other forms/documents needed for daily operations.
7. Responds to resident requests and assists in the coordination of services for residents, families, and guests.

Experience

2-5 Years

Level

Junior

Education

Bachelor's Of Science

Description :

1. Appropriately researches policies and procedures for applicability and consistency and for compliance with rules, regulations, guidelines, standards or related policies and procedures.
2. Obtain precertification and referrals, perform insurance verification, and establish patient payment plans, appeals, billing and collecting using Medic, Healthmatics CPT and ICD9 codes.
3. Process medical billing and coding for the entire medical staff.
4. Maintain patient accounts and billing records, while maintaining HIPPA compliance Correct and resubmit claims as necessary.
5. Determines appropriate corrective action to take when confronted with accounts receivable discrepancies; takes initiative to assure that corrective action is completed.
6. Reviews complex accounts receivable billing documentation and other information to arrive at logical and accurate accounts receivable billing statements.
7. Participate in quarterly audit Conferring with Patients and Doctors to gather additional information when necessary.

Experience

10+ Years

Level

Senior

Education

Business Administration

Description :

1. Administer compensation: benefits and performance management systems, and safety and recreation programs.
2. Identify staff vacancies and recruit: interview and select applicants.
3. Allocate human resources: ensuring appropriate matches between personnel.
4. Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
5. Perform difficult staffing duties: including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
6. Advise managers on organizational policy matters: such as equal employment opportunity and sexual harassment, and recommend needed changes.
7. Worker Comp OSHA LOG: administer job duties and mange employees on light duty; coordinate doctor's appointments out therapy appointments.

Experience

2-5 Years

Level

Junior

Education

Business Management

Description :

1. Scheduled appointments, registered patients, answered telephone calls, forwarded messages to physicians and nurses electronically.
2. Made patients aware of and collected their financial liability.
3. Reviewed and entered physician clinic/hospital charges, procedures and diagnosis codes.
4. Assisted in Missionary trips by interpreting for physicians, checking blood pressure and sugars.
5. Presented PowerPoint presentation on customer service.
6. Assure demographic information is correct prior to entering data into the system.
   
7. Verify patient insurance and load insurance carrier and information accordingly.

Experience

2-5 Years

Level

Junior

Education

Associate Of Applied Science

Description :

1. Maintained accurate and up to date personnel files and assisted with on boarding and orientation of new employees.
2. Maintained accurate and up to date clinical records in accordance with regulations of Medicare and policy manual.
3. Accurately entered data and transmitted Medicare, Medicaid, private payer and patient claims to the corporate office according to payer requirements and organization policy.
4. Assisted in the preparation of the monthly billing calendar and accounts payable report.
5. Conducted monthly billing audits and alerted appropriate management team member regarding late or missing documents required for billing.
6. Established and maintained positive working relationships with colleagues, patients, payers and other customers.
7. Tracked admission, discharge, certification and re-certification dates on all patients.

Experience

0-2 Years

Level

Entry Level

Education

B.Sc. In Theology

Description :

1. Prepare and record all invoices for the community.
2. Work with department managers regarding their receipts and invoices, prepare batch headers, and following up, as necessary, with the A/P department and vendors.
3. Process pre-billing statements forwarded from the corporate office.
4. Collections - Follow up on all delinquent accounts.
5. Track all community accounting changes and appropriate documentation, including move-ins, move-outs, and credits, proposed rate adjustments, and other related changes or corrections.
6. Assist new associates with the completion of required documentation, including new hire and benefits paperwork.
7. Make sure all required forms are completed and submitted to Human Resources on a timely basis.
8. Facilitate new hire orientation and provide company information to new associates.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Manages the business office and works closely with the executive director and various department heads.
2. Processes biweekly payroll and completes payroll reconciliation.
3. Oversees recruitment and the hiring process, including weekly open interviews and team member orientation.
4. Tracks on-boarding and annual training resulting in 100% compliance with corporate training policies.
5. Requests background screenings and maintains team member personnel records, including license and training records, according to federal, state, and local regulations.
6. Provides audit information as requested and maintains monthly records for SOX compliance.
7. Responds to financial questions pertaining to resident accounts and accurately maintains billing system to include levels of care and other services provided to the residents.

Experience

2-5 Years

Level

Junior

Education

Master Of Science

Description :

1. Coordinating and managing business office functions, including employee safety, human resources, training, payroll, worker's compensation, accounts receivable, accounts payable and customer service.
2. Preparing management reports and communicating benefit plans to all community employees.
3. Administering and processing new-hire paperwork, termination and changes for community employees.
4. Developing and maintaining relationships with employees, residents, visitors, and vendors.
5. Payroll, accounts receivable, accounts payable, invoicing, new hire orientation, assisting residents, and financial work.
6. Effective verbal and/written communications skills, ability to multi-task, and strong organizational skills with attention to detail.
7. Computer and software proficiency such as Microsoft Word, Excel, and Outlook.

Experience

2-5 Years

Level

Junior

Education

Psychology

Description :

1. Assume the responsibility of ensuring that all personnel are trained and perform their duties in an efficient and timely manner.
2. Create training documentation for business office staff.
3. Conduct training workshops as necessary for process and policy changes.
4. Train current and new incoming staff on the current practice management system.
5. Assist Administrator in oversight of the daily function of the business office and endure efficient operations.
6. Daily liaison between facility and billing company to insure prompt and accurate flow if information as requested by outside billing company.
7. Participate in the identification of problems and potential hazards and recommend solutions.
8. Assure that all deposits and batches from each shift match up and are deposited.

Experience

2-5 Years

Level

Junior

Education

BS In Secondary

Description :

1. Assisted residents and family members to ensure satisfaction of needs or requests.
2. Provided corrections, adjustments, and credits as needed for resident billing inquiries.
3. Initiated and manage weekly payroll and human resource-related functions.
4. Conducted new hire orientation including review of required documentation, company policies, and procedures.
5. Reported directly to the site Executive Director, as well as serve as on-site manager as needed.
6. Oversaw and maintained all legal, personnel, resident, and community documentation.
7. Ensured compliance of all community associates for all training, licensing, and needed medical clearances.
8. Scheduled community training events and shift coverage.

Experience

7-10 Years

Level

Management

Education

Diploma