A Training Lead is responsible for teaching and training the employees and ensures that the members are competent and skilled for their roles. The job description entails leading and managing the overall department responsible for employee training. Primary duties associated with the post are listed on the Training Lead Resume as – evaluating employees and identifying weaknesses, identifying training needs as required, leading and evaluating new trainers, presenting all technical and supply training requirements, presenting all the technical and supply training requirements, overseeing employee attendance and performance, tracking employee success and progress, managing the production of program marketing material; preparing and delivering training courses, and implementing training KPIs.
Helpful skills include – experience with learning management software, knowledge of various training and teaching methods, good knowledge of talent management and succession planning methods; and proficiency in database software. A degree in education, training, or HR is commonplace among job applicants.
Objective : Training Coordinator response to the Training/Learning Development career opportunity, please consider me as a candidate. Directed and managed corporate trainers and learning coordinators, developed curriculum, facilitated instructor led training sessions for new technologies utilizing.
Skills : Training & Development, Software Development, Project Management, Organizational Development, Management, Information Technology.
Description :
Trained, managed, supervised, coached, recruited, hired and monitored new employees within a call center on customer service call center metrics, problem resolutions, standard operational procedures or (SOP).
Utilized on demand E learning modules, Storyline training videos and in person facilitation.
Managed (LMS), implementations, utilized adult learning methodologies and train the Trainer programs and instructor led training or ILT or VILT on Microsoft Word, Excel PowerPoint and Outlook.
Led and delivered compliance, software training and facilitated CRM, SharePoint 2013, Microsoft Office Word, Excel, Outlook, PowerPoint software training, SOP training and best practices.
Developed, facilitated, monitored and evaluated interdepartmental core training and quality.
Oversaw the customer service satisfaction of orders placed online.
Resolved all escalated issues.
Experience
2-5 Years
Level
Junior
Education
Business Administration
Training Lead Resume
Objective : Highly qualified Training Lead with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Microsoft Office, Project Coordination, Management Experience, Training.
Description :
Oversaw various aspects of new employee training and sales mentoring.
Consistent performance in metrics with a high rate of customer approval.
Developed a Back to School guide that was used district and later region wide.
Trained to become a Manager before company reorganization.
Achieved expert status for Samsung, Sony, Apple, Microsoft Office, Windows, Android, and Intel.
Led debt recovery specialist handling third party collections on various charged-off consumer and commercial portfolios.
Assisted in the supervision of up 15 team members as well as training, call auditing and disciplinary action.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor Of Arts
Training Lead Resume
Summary : Tenured Recovery Specialist and Team Leader seeking professional opportunities in Accounts Receivable, Fraud, Credit and Operations.
Skills : Customer-focused, Effectice Workflow Management, Analytical Reasoning And Problem Solving.
Description :
Worked many positions at this company from RF scanning, induct scanning, splitting, material handling, quality control,team lead and training lead over the whole building.
Taugth and assisted the new and old employees on how to ship, scan, splitting, sort, material handling, RF scanner, inducting, and properly loading a Gaylord or truck.
Administered test for every position in the warehouse.
Kept track of the turnover rate.
Assisted in weekly orientations and walkthroughs.
Helped create work flow standards to exceed quality service goals.
Handled escalated supervisor calls and customer complaints.
Experience
10+ Years
Level
Senior
Education
Business
Training Lead Resume
Summary : Dedicated and focused Project Lead supporting the Vice President of Phone Operations for a multi-site, high profile contact center performing historic work. Successful at building strong professional relationships and excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
Given series of lectures on the culture and political system of Iraq and other Gulf Countries.
Provided translation, proofreading services editing, Arabic and English idioms and expression, linguist fundamentals, applications of linguist .
Freelance translator, writer, and editor.
Responsible for training employees on LifePro System and various life products.
Responsible for establishing and monitoring quality assurance of employees.
Submitted 1099 tax filings to IRS.
Managed all on site training activities and documentation for a 1,200 seat contact center.
Scheduled and managed on site training resources and tracked and analyzed training data.
Experience
7-10 Years
Level
Management
Education
Business
Training Lead Resume
Headline : Training Lead position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
Skills : Microsoft Office, Word, Excel, PowerPoint, Outlook, Project Publisher.
Description :
Focused on providing instructor-led technical training to the USSOCOM Special Operations Forces .
Participated in annual ISO audits.
Trained lead Train new employees to cut wings Teach them to roll their wings tight and to get their bones out Make sure floor is clean and that .
Trained lead for all three shifts: mornings, evenings, and midnights Trained operators on inspection of glass quality and solder joints Trained .
Provided high quality captions to clients using voice recognition software while simultaneously typing and proofreading Work with individuals one on .
Trained incoming employees on how to properly measure weigh and count products and materials.
Helped employees to examine and inspect containers, materials, and products in order to ensure that packing specifications are met.
Helped increase productivity by making sure daily goals, and numbers are met.
Experience
5-7 Years
Level
Executive
Education
GED
Training Lead Resume
Summary : Training Lead develops and administers training programs for employees, assesses training and development needs for organisations, helps individuals and groups develop skills and knowledge, creates training manuals, presents in-person training sessions, monitors training for effectiveness.
Skills : Visio, OneNote, Access 2010 and 2013 and Adobe Design Suites.
Description :
Planned, developed and implemented training programs emphasizing employee satisfaction and efficiency - Participated in conflict resolution.
Managed a team of 20 new fiber technicians through various training processes.
Developed and facilitated procedure documentation and training material Provided professional training to all new employees.
Used pallet jacks and forklifts to select customer orders Followed company policies and procedures to exceed all customer expectations Selected .
Provided products, technologies, software, solutions and services to individual consumers, small-and-medium sized businesses and large enterprises.
Led dynamic team of trainers for the state of Minnesota DMV project.
Met 100% target dates for completing training material, manual and documentation Streamlined systems resulting in over a 50% improvement.
Experience
7-10 Years
Level
Consultant
Education
GED
Training Lead Resume
Objective : Training Manager to lead our learning and development strategy, manage its implementation and measure its impact. Working with the curriculum team on developing content for different modules of our online/offline educational workshops, events and initiatives.
Skills : Adobe Captivate, Camtasia, Storyline, Share Point 2010 & 2013, E Learning modules.
Description :
Responsible for curriculum development and delivery for a PeopleSoft implementation across three pillars; Human Capital Management, .
Deliverables include UPK, Instructor Led Training, and Quick Reference Guides.
Continued to execute and refine the training plan to meet project needs Implement quality control for new and existing training material Engage with .
Managed team of instructional designers during implementation of PeopleSoft FSCM, PeopleSoft Time and Labor and OBIEE Conduct organizational impact .
Moved forward everyday (continues improvement), Train all new operators, make spreadsheets and charts to show improvement data.
Used UPK 12.1, creating Reference Guides and Job Aids for PeopleSoft 9.2 implementation of Supply Chain Management and Finance modules.
Used Captivate, developing e-learning for two courses.
Experience
2-5 Years
Level
Consultant
Education
Degree
Training Lead Resume
Headline : As a Training Lead, responsible for conduct learning activities for the region Drive various creative initiatives to facilitate learning.
Skills : Skilled Trainer, Creative Approach In Improving Team Efficiency.
Description :
Ensured strategic alignment of the training department with business goals.
Evaluated individual and organizational performance to ensure training is meeting business needs and improving performance.
Identified training needs by consulting with stakeholders and using needs assessments.
Developed and delivered training solutions that meet business needs.
Optimized training processes for efficiency.
Selected and managed resources, including working with both internal employees and training vendors to develop and deliver training.
Managed the technologies and technical personnel required to develop, manage and deliver training.
Experience
5-7 Years
Level
Executive
Education
Human Resources
Training Lead Resume
Headline : Training Lead position assesses multiple client developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees.
Skills : Exceptional Work Ethic, Microsoft Outlook, Word And Excel, Oracle E-Business Suite, Accertify And FACS.
Description :
Reviewed training records periodically (or as needed) and evaluate employees training requirements; confer with department managers to determine training requirements.
Aligned training and development with organizational strategy.
Created a training budget and keep training & development operations within budget.
Developed or updated training programs to ensure that they are current.
Oversaw the creation of training manuals, online learning modules, and other educational materials for employees.
Reviewed training materials from a variety of vendors and select materials with appropriate content.
Evaluated effectiveness of training programs and instructors; review course evaluations and recommend course revisions / updates.
Experience
5-7 Years
Level
Executive
Education
Human Resources
Training Lead Resume
Headline : Training Manager or Training Lead plans, directs, and coordinates programs for the purpose of enhancing the knowledge and skills of the organizations employees.
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