A Travel Counselor will research options and provide counseling service to clients for their travel needs. The job description entails coordinating travel arrangements and providing information on the visited destination and advising clients on travel entry requirements. The daily duties are listed on the Travel Counselor Resume as follows – providing direct recommendations and insight to travelers; understanding the needs and budget of the traveler, knowing the exact place the traveler wants to visit, informing about travel fares and weather condition of the place the person wants to visit; and booking tickets as per the itinerary.
To perform the job successfully the counselors, need the following skills – excellent customer service skills, selling skills, a strong knowledge of geography – including both domestic and overseas destination knowledge, patience, flexibility and a good sense of humor. Most of those applying for this role holds a degree in Travel management or hospitality.
Summary : Seeking a position which will assist to further develop skills and passion while utilizing education, abilities and practical experience. Motivated, Team Player, Results oriented, efficient and an eye for detail.
Skills : Spanish Speaking, Program Development, Event Planning.
Description :
Greeted each visitor with friendliness, hospitality, and a smile. Providing coupon information and general visitor assistance.
Provided valuable visitor services information including directions, product information making reservations, distributing materials.
Informed the attractions, accommodations, special events, discounts, and other opportunities.
Successfully increased accommodations/attraction reservations and sign in counts by increasing customer interaction.
Represented the state of a courteous manner while on Welcome Center grounds.
Maintained a complete and accurate inventory of literature and promotional materials to support visitor information and customer service efforts.
Gathered and entered travel research information for the database.
Experience
10+ Years
Level
Senior
Education
BS
Travel Counselor/Co-ordinator Resume
Summary : Leveraging technology for increased efficiency and better business results Planning and managing budgets, resources and relationships Keen ability to understand and deal with details.
Skills : GIS Certificate, Management Skills.
Description :
Responsible for ensuring overall compliance with association by-laws, orchestrating board, and membership meetings.
Built consensus among members on practical and budget-related decisions.
Revised and manage an annual budget; negotiated contracts and manage relationships with vendors including contractors.
Comfortable in new surroundings and unfamiliar situations; curious about other cultures, and customs.
Maintained client base through phone and internet for leisure travel, groups, cars, and hotels of Travel Management, Inc.
Consulted division to give hands-on, on-site suggestions and instructions to the small to medium size storefront and group agency.
Encouraged each visitor to sign guest prestige.
Experience
7-10 Years
Level
Management
Education
BS
Travel counselor I Resume
Objective : Seeking a position that will benefit from customer service experience, positive interaction skills where experience can improve the customer satisfaction. To solve customer's problems in an effective/creative manner.
Skills : Microsoft Office, Communication Skills.
Description :
Planned routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
Confirmed reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
Answered inquiries regarding information such as schedules, accommodations, procedures, and policies.
Assembled and issued required documentation, such as tickets, travel insurance policies, and itineraries.
Determined whether space is available on travel dates requested by customers, assigning requested spaces when available.
Informed clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
Prepared customer invoices and accept payment. Confer with customers to determine their service requirements and travel preferences.
Experience
2-5 Years
Level
Junior
Education
Law
Jr. Travel Counselor Resume
Objective : Motivated, amiable and educated person with a degree in Business and a Travel Counselor Certificate. Capacity for taking the initiative to learn new skills - completed Microsoft Office Outlook certificate course.
Skills : Training new employees, Data Entry, Clerical Duties.
Description :
Provided travel services to American Express Platinum Cardholders.
Responsible for exceptional sales and service to the highest level of cardholders.
Researched, recommended, and secured air, car, and hotel accommodations.
Provided outstanding customer service while utilizing programs such as Sabre, Saturn, Google Maps, as well as several others required.
Built trusted relationships with customers while identifying needs, presenting options, and fulfilling travel requirements.
Gained travel industry knowledge, including intricate rules and regulations. Skills Used Excellent customer service and clerical skills.
Provided accurate information. Strong interpersonal and communication skills.
Experience
2-5 Years
Level
Junior
Education
Medical
Travel Counselor/Technician Resume
Objective : Customer Service Representative/Call Center offering experience in the areas of Travel. Recognized for expertise assisting potential passengers with their travel arrangements Training received in a classroom environment.
Skills : Travel Agent, Technical Skills.
Description :
Easily established rapport with people of all ages, cultures, and beliefs.
Earned a reputation as a valuable and cooperative coworker by being fair, honest, and willing to help others when needed.
Dealt tactfully and effectively with difficult customers. Effectively resolving conflicts at appropriate times.
Proficient in FastRes and World Hotels.Effective written and verbal abilities.
Communicated effectively with customers, management, and staff.
Goal-oriented, perfectionist, and a team player. The offer information on services and benefits of membership for AAA.
Provided customer service and assistance in travel arrangements and satisfied the needs of clients regarding air, cruise, car, hotel, and land excursions.
Experience
2-5 Years
Level
Junior
Education
AA
Travel Counselor III Resume
Summary : Self-motivated and works well independently and in teams. Solutions-driven multitasker who learns quickly and is capable of delivering results. Exceptional customer service skills, reliable, with a positive can-do attitude.
Skills : Travel agent, Communication Skills.
Description :
Arranged domestic and international travel for clients and groups including air, car, and hotel reservations.
Arranged training team travel for several Brinker International concepts.
Able to manage multiple projects and meets deadlines. Handling groups from attendees' reservations.
Strong customer service experience, manage and resolve billing discrepancies, assist a customer with issues during and after their travel.
Processed office reports such as; voids refunds, waivers, and favors, software feedback, and exchanges.
Developed handbook for Floater Employees and Southwest Airlines E-Fax system.
Served as Technical Champion for the Brinker International account.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Arts
Travel Counselor II Resume
Headline : Excellent social and communication skills that help work to provide prolific team work with the understanding of the importance to ensure quality of customer service.
Skills : Microsoft Word, Microsoft Excel, Customer Service.
Description :
Resolved conflicts; investigated internal/external complaints. Air Travel - ensured the lowest fares within corporate policy standards.
Advised clients on international travel/airport security documentation.
Ensured the best rate with the preferred network. Negotiated scheduling changes; negated on no-show waivers.
Ensured expense policies regarding hotel expenditures adhered to.
Provided customer service in a call center by booking air rail car and hotel accommodations for elite corporate customers.
Placed follow-up calls to vendors and clients to ensure maximum satisfaction of travel plans.
Hotel accommodations, flight, rental car, and destination tours at the highest level of customer satisfaction.
Experience
5-7 Years
Level
Consultant
Education
Bachelor Of Arts
Asst. Travel Counselor Resume
Objective : To obtain a position that will allow to employ communication skills, customer service and hospitality background and aptitude to work well with people.
Skills : Supervisory, Microsoft office, Phone Skills.
Description :
Helped first-time guests plan their vacation. Filling orders over the phone and in person.
Provided customer service by determining appropriate shipping methods, informing customers of company products, services.
Responded to common inquiries and complaints from customers, regulatory agencies, and members of the business community.
Received and responded to telephone calls, letters or walk-in customers.
Entered record of inquiries and related correspondence in the computerized tracking system.
Composed both verbal and written responses to inquiries.
Worked closely with local hotels to find the best rates for vacationers.
Experience
2-5 Years
Level
Junior
Education
Diploma
Associate Travel Counselor Resume
Objective : Motivated sales professional offering progressive retail experience. Patient and empathetic sales associate with extensive background in conflict resolution and customer care. Desires a part-time role.
Skills : Microsoft Office, Networking, Bookkeeping, Cloud Computing.
Description :
Responsible for booking international and domestic reservations for air travel, cruises, tour packages, hotel, and car rentals.
Responsible for marketing AAA branded products, including travel insurance, and shore excursions.
Able to help fellow travel councilors with these applications when needed. Offers travel packages and travel products to customers.
Created and maintained service contracts for a group and individual travels.
Built new client relationships as well as maintain the existing ones through effective service.
Handled inbound calls for customer inquiries and reservations.
Comprehensively training in Visa procedures with Travisa services.
Experience
2-5 Years
Level
Junior
Education
Business Administration
Lead Travel Counselor Resume
Headline : To work in an organization that cherishes, encourages and reward excellence and teamwork, thereby creating the enabling environment which will require to utilize technical and practical experience.
Skills : Power point Presentations, Customer Service Skills, Photoshop.
Description :
Promoted Connecticut tourism and cultural businesses to incoming tourists seeking things to see and do.
Provided travel itineraries, directions, and suggest activities to visitors and residents alike.
Created suggested driving tours for visitors seeking excursions.
Researched and compiled tourism related content for the state tourism website.
Provided travel directions to those visitors seeking the best way to reach a destination.
Edited Web Content Map Reading Skills Inventory Management Communication Skills Customer Service skills.
Picked to travel to El Salvador and assist in the Training rollout of our new system.
Experience
5-7 Years
Level
Executive
Education
Masters
Travel Counselor Resume
Summary : Versatile administrative professional with transferable experience, specializing in corporate travel counseling and conference planning. Proven ability to succeed in high volume, multi-tasking environments.
Skills : Active Listening, Service Orientation, Social Perceptiveness.
Description :
Built productive relationships and won customer loyalty.
Created strategic relationships with partnership building skills.
Listened attentively and creatively solved problems. Used tact and diplomacy to find common ground for win/win outcomes.
Greeted and directed all incoming guests and telephone calls.
Completed forms for international licenses. Sales and customer service for the cruise division.
Assisted American Express Platinum Cardholders with travel arrangements.
Assisted travelers in every area of their travel destinations.
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