The job description for the position of Visitor Services Representative varies from industry to industry, but the most common activities mentioned on the Visitor Services Representative Resume depict the following – assisting patrons at entertainment shows and events, performing various duties such as collecting admit or entrance tickets from visitors, checking visitor pass, punching and giving tickets, assisting patrons in finding their seats, washroom or telephones; and searching for lost items.
The most sought-after skills for this position include – clear communication skills, patience, ability to focus on visitors- needs, ability to resolve conflicts among guests, knowledge of using ticket vending and punching machines, monitoring skills, ability to inspect visitors, and physical stamina to stand for long hours. Formal education is not required for this post, and employers to the least may expect only a high school diploma or GED.
Headline : Professional Customer Service Associate with effective communication, interpersonal,multitasking , leadership skills, strong organization skills.
Skills : Forklift Operator, Sales.
Description :
Allowed Customers to ask questions about Customer Service Answer phone calls.
Looked up customer information Sold Memberships Conversation opened. Skilled in sales, and customer service, pipeline construction, and forklift.
Dedicated to providing an effective work ethic that addresses the diverse interest and needs of the employer.
Established marketing and advertisements to tourists and customers, tour booking and trip planning assistance.
Desked attendant, clerical duties, digital information organization, making phone calls, networking with potential business partners.
Demonstrated great professional judgment, integrity, and good people skills, while interacting with the general public Acquire.
Developed a strong relationship with patrons by promoting various exhibits, museum-related programs.
Experience
5-7 Years
Level
Executive
Education
Communication
Visitor Services Representative I Resume
Objective : Enthusiastic and efficient problem solver seeking an administrative position with a reputed organization to enhance abilities and expertise.
Skills : Technical Skills, Communication Skills.
Description :
Fulfilled many roles such as Docent, Visitor Center Associate and Accounting clerk.
Provided administrative support to Cabot's Museum Board Foundation.
Engaged visitors in conversations and dialogues regarding the museum's history, collections, exhibits, and architecture.
Handled accounts payables, receivables, payroll. Accepted payment from visitors and vendors, prepared statements.
Provided timely and accurate logs, reports and month-end financial closing statements to the City of Desert Hot Springs.
Explained, promoted, and defended freedoms of the First Amendment.
Assisted customers as they enter the museum and the gallery spaces.
Experience
2-5 Years
Level
Junior
Education
Diploma
Jr. Visitor Services Representative Resume
Objective : Management professional with extensive experience in customer service. Proven strengths interpersonal skills, motivating the team members.
Skills : Communication Skills, Management.
Description :
Received a very small stipend of only every two weeks.
Grew up a lot and gained a lot of clerical experience.
Learned professional writing class during senior year. Used verbal and written communication skills.
Verified sponsorship of military member via telephone call for family member and friends
Filed all visitor passes for accountability for personnel on base Background checks for all commercial truck drivers requesting base access.
Checked in campers, answer telephone calls Accomplishments
Helped customers enjoy their stay at the campgrounds as well as visitor's Skills Used Punctuality, accurate record keeping.
Experience
2-5 Years
Level
Junior
Education
Bachelor's
Visitor Services Representative III Resume
Summary : Responsible for welcoming visitors and for collecting monies for Museum admissions and Museum Shop sales.
Skills : Social Media Art Handling, Audience View.
Description :
Provided general and events specific information; make suggestions based on age, demographics, and interests.
Conducted ticket transactions to callers assist in receiving, supplying and managing stock inventories.
Handled stock inventories in a warehouse setting. Entered the stock and statements in a database.
Maintained and manage stock records and statements.
Handled and manage stock of products in an organized manner.
Prepared requisition orders for the incoming stock.
Created badges for visitors, make appointments for lawyers, bankruptcy courts, secure levels garage, secure lobbies, and watch cameras.
Operated concessions, served as a cashier, & maintained equipment.
Experience
10+ Years
Level
Senior
Education
Customer Service
Visitor Services Representative II Resume
Headline : Dedicated and focused employee with extensive experience not only in administrative work, but also customer service and direct sales.
Skills : Adobe Illustrator, Adobe In Design, Adobe Photoshop.
Description :
Greeted customers upon entrance to the museum. Assisted managers of visitor services as needed.
Sold customers tickets, memberships, and special events admittance.
Operated the register and handled cash to be counted out at the end of every shift.
Updated museum membership records, educational program registration, and maintained the front of house database.
Answered and operated multiple phone lines.
Showcased excellent customer service and left guests with the best impression of the museum.
Processed ticket orders and assist visitors regarding their visit to the High Museum of Arts
Maintained the financial integrity of the ticketing operation using the computerized ticketing system.
Experience
5-7 Years
Level
Executive
Education
Communication
Visitor Services Representative/Supervisor Resume
Headline : Provided front desk operations, using the register at an advanced level for problems that needed emergency assistance as well as any assistance.
Skills : Communication Skills, Critical Thinking.
Description :
Worked as an actual employee for this company, volunteered for as a junior camp counselor.
Worked in the IMAX center as both a ticket attendant and also worked in the back with the glasses.
Worked in the Cosmic Cafe' where cooked and served food to customers.
Operated rides that the museum was famous for.
Received training in the gift shop and at the front desk.
Resigned position after only due to a lack of benefits.
Ensured what this means, but if you call them.
Experience
5-7 Years
Level
Executive
Education
Management
Associate Visitor Services Representative Resume
Headline : Constantly collaborated with superior management by reporting gathered information. Visitor Services Representative is responsible for the daily, weekly, and monthly scheduling of all tours, seminars, and other events.
Skills : Interpersonal skills, Customer services.
Description :
Assisted with general museum reception and visitor services, meet and greet the general public at the main entrance reception desk.
Provided general information about the museum, exhibits, and the community.
Answered the telephone and field calls to appropriate staff members.
Handled and balance cash and related paper entries. Take admission and public program fees using a Point of Sale system.
Assisted with sales and inventory in the Museum Shop.
Relayed accurate information about planned programs and events.
Guided for individuals and groups to see the galleries and exhibits.
Experience
5-7 Years
Level
Executive
Education
Medical Coding
Asst. Visitor Services Representative Resume
Objective : Seeking a full-time position as an assistant to museums, historical Societies or archaeological excavations, where extensive experience will be further developed and utilized.
Skills : Customer Service, Sales, Cash Handling.
Description :
Sold tickets, and consistently exceeded quotas for up-selling audio guides, attraction packages, and museum memberships.
Provided exemplary customer service to more than a hundred guests daily.
Answered questions in person and over the phone regarding the museum and Seattle in general.
Reserved at other businesses and attractions on behalf of guests.
Received and oriented groups of up to visitors from schools, nonprofits, and tour companies on a daily basis.
Assisted the managers in training three years of summer hires in museum admissions.
Maintained an accurate till and deposits.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor Of Arts
Lead Visitor Services Representative Resume
Objective : Experienced HR Coordinator and Administrative Assistant who enjoys challenges. Seeking a position within an organization that will enable to use strong organizational skills.
Skills : Call Center, Cash Register, Customer Service.
Description :
Provided customer service to museum visitors.
Facilitated the entry of visitors and school groups to the museum and IMAX Theater.
Administrated tours for schools, visitors and special events.
Processed admission vouchers and combination tour tickets.
Managed checkroom, school lunchroom, and audio expedition distribution sites.
Entered daily ticket sales and transaction information into the computer system.
Prepared exhibits for daily viewing, answered visitor questions and maintained exhibit security.
Obtained background checks of all individuals to ensure authorized access only.
Experience
0-2 Years
Level
Entry Level
Education
Associate In Arts
Visitor Services Representative Resume
Headline : Improved the guest service department by suggesting a problem solving analysis which later increased the scores of the department.
Skills : Inventory, Management, Organization.
Description :
Fulfilled all responsibilities of a part-time Senior Visitor Services employee.
Trained new hires in Visitor Services (box office, gift shop, special exhibits, Digital Dome, Dig Pit).
Verified, counted, and stocked incoming inventory.
Conducted monetary transactions at the gift shop and box office.
Operated the Digital Dome Planetarium computer and completed manual Dome inflation regularly.
Fed animals (frogs and piranha) in the Life Sciences exhibit hall as needed.
Reconciled cash drawers at the close of the business day.
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