Warranty Technician Resume Samples

A Warranty Technician focuses on parts and product safety and warranty of the customer. A well-written Warranty Technician Resume mentions the following core duties and responsibilities – ensuring all warranty returns are tested and analyzed in detail, identifying liability and determining acceptance rations; collecting root cause analysis and providing corrective feedback to solve issues; providing sufficient detailed analysis, escalating to a higher level and enabling issues and trend analysis to provide information for warranty cost reduction activities; providing support to the framework for the warranty returns; and providing technical support as needed.

The most sought-after skills include the following – knowledge of quality systems, a good understanding of advanced product quality planning; good communication and interpersonal skills, the ability to present data effectively; familiarity with health and safety practices; and analytical skills. To the bare minimum, a technical diploma is required.

Warranty Technician Resume example

Warranty Technician Resume

Objective : Warranty Technician with a Secret Security Clearance and proven experience in the United State Army and private sector. Accomplished measurable results while leading a team in a dynamic, fast paced environment. Possess over 1500 hours in manufacturing and a comprehensive background in assembly, welding soldering, blueprint reading, AutoCAD, vehicle maintenance, industrial gearbox, and rolling compactors.

Skills : Customer Service, Technology, Punch-Out.

Description :

    1. Troubleshoot, read, and interpreted blueprints, electrical, and mechanical components such as propulsion, door, ATC, brake system, auxiliary, HVAC, electronic equipment, and circuit wiring, etc.
    2. Performed routine repair and maintenance work.
    3. Monitored all function test and acceptance processes in the manufacturing facility and or at acceptance sites.
    4. Responsible for the acquisition of general test equipment.
    5. Ensured compliance to the QA non-conforming product procedures.
    6. Responsible to notify suppliers on non-conforming product in a timely manner and must make sure discrepancies are thoroughly documented according to procedures.
    7. Provided support for delivery of logistics and customs clearance for spares, tools, testing equipment, and materials.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma


Warranty Technician Resume

Headline : Highly qualified Warranty Technician with experience in the industry. Enjoy creative problem solving and getting exposure to multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Research, Troubleshooting, Problem Solving, Time Management, Technical Writing, Communication, Leadership, Adaptability, Ethics, Reliable, Work Well Under Pressure.

Description :

    1. Worked closely with both of the warranty managers covering the 4 state areas and over 40 communities in an effort to increase customer satisfaction by developing cost effective ways to meet customer expectations of their newly built homes.
    2. Scheduled appointments with customers for warranty inspections and repairs.
    3. Met with customers and inspect newly built homes.
    4. Coordinated and executed remedies/repairs of customer concerns.
    5. Regularly scheduled and performed multiple post production inspections such as 120 day inspections, lawn certifications etc.
    6. Personally performed various trade work repairs for newly built homes and lots Investigate which vendors/contractors are responsible for various repairs outside of my expertise.
    7. Coordinated and scheduled repairs with vendors and/or contractors to meet the customer's needs.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma


Warranty Technician Resume

Objective : As a Warranty Technician, responsible for Recording and managing warranty data, generate reports for factories and customers, Interacting directly with factory engineering, quality, and commercial staff as needed.

Skills : Installation, Repair, Troubleshooting, Customer Service, Computer.

Description :

    1. Prepared Ford vehicles for Hybrid Battery installations and drive cycle tests.
    2. Worked on-field return battery packs to determine the cause of failure.
    3. Replaced the damaged part and discharged to zero states of charge and shipped to Japan.
    4. Created work instructions to help fix part failures that happen out in the field.
    5. Used of Can Analizer to communicate with battery packs that where delivered from the field.
    6. Used four post shaker for squeak and rattle tests of battery pack simulating different driving conditions.
    7. Used Excel to record test data and make shipping documents.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelors In Business

Warranty Technician Resume

Headline : A Warranty Technician position in a results-oriented company that seeks an ambitious and career-conscious person, where acquired skills and education will be utilized toward growth and advancement.

Skills : Auto Mechanic, Plumbing.

Description :

    1. Worked as part of a team to assemble vinyl windows.
    2. Learned all aspects of the assembly.
    3. Inspected windows for defects before moving them to the shipping department.
    4. Used the computer system to complete window orders.
    5. Finalized Bay windows and inspect for defects.
    6. Utilized the company truck to provide warranty work on windows, bay windows, and sliding doors that were installed in homes.
    7. Communicated directly with homeowners and installers to resolve manufacturing issues.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
GED

Warranty Technician Resume

Objective : Responsible for identifying, negotiating, schedule and supervise third-party vendors for sorting and rework of products as needed, Negotiating with customers for reimbursement of non-warranty claims to reverse customer debits.

Skills : Maintenance, Mechanical, Warehouse, Electrical, Utility, Forklift.

Description :

    1. Disassembled entertainment equipment and repair or replace loose, worn, or defective components and wiring, using hand tools and soldering irons.
    2. Instructed customers on the safe and proper use of equipment.
    3. Read and interpreted electronic circuit diagrams, function block diagrams, specifications, engineering drawings, and service manuals.
    4. Kept records of work orders and test and maintenance reports.
    5. Made service calls to repair units in customers' homes or return units to shops for major repairs.
    6. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
    7. Conversed with customers to determine details of equipment problems.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science In Education

Warranty Technician Resume

Objective : Responsible for Reviewing documentation, claim information, inspect returned products, and perform electrical and mechanical testing as needed to determine the cause of failure or complaint and what may be eligible for warranty reimbursement.

Skills : Management, Leadership, Computer Applications, Replenishment.

Description :

    1. Responsible for daily warranty adjustments, duties included identifying warrantable and non-warrantable tire conditions.
    2. Maintained accurate counts of tires coming in and going out to ensure dealers receive appropriate credit for each tire submitted.
    3. Inspected 5,000 tires monthly at adjustment center.
    4. Completed forklift safety course for daily use of a forklift.
    5. Completed extensive training to be able to continue to identify, understand and, determine the root cause of tire conditions.
    6. Provided written reports of tire conditions with pictures and written descriptions of condition and root cause analysis.
    7. Implemented process improvement project to move from paper claim to e-claim system, tripling the output capacity of the adjustment centers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS In Industrial Technology

Warranty Technician Resume

Objective : Responsible for Maintaining fluent knowledge of company policies, procedures, and standards to better educate and maintain accountability for all company departments, trade partners, and customers.

Skills : Maintenance, Forklift Certified, Building Trades, Budgeting.

Description :

    1. Supervised and contracted major repairs under warranty.
    2. Remained in daily contact with customer care representatives and customer care office manager to remain informed on customer situations.
    3. Maintained customer service vehicle and tools.
    4. Reported detailed descriptions of work performed and identify any problems that relate back to production processes Learned construction practices and techniques from builders and trade contracts to improve scope and quality of work performed.
    5. Assisted builder with community responsibilities that relate to erosion control on job sites and community cleanliness.
    6. Assisted builder in pre-start activities of homes in communities(builder start point) Assist builder in final preparation of homes to be delivered to the customer care department and then to the home buyer.
    7. Built custom inspection carts to support the e-claim system.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS In Industrial Technology Management

Warranty Technician Resume

Objective : Over 3 years experience as a Warranty Technician in a 5S environment. Highlights Mathematical aptitude Electric motor repair Equipment repair Problem solving Hydraulic pump repair Able to lift 50 pounds Electric steering gear assembly and repair Highly motivated.

Skills : Problem Solving, Time Management.

Description :

    1. Measured and marked dimensions and reference points accurately.
    2. Marked each part as it came off of the assembly line for quality assurance.
    3. Measured instruments to verify compliance with precise specifications.
    4. Daily and monthly calibration of machines and tools Dismantled and inspected components and adjusted and repaired them as necessary.
    5. Disassembly of 100% of returned products for quality verification Trained, directed, and instructed apprentices and helpers.
    6. Trained new employees on job requirements and company standers.
    7. Maintained logs, lists, and files and promptly completed all necessary paperwork.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma

Warranty Technician Resume

Objective : To obtain a Warranty Technician position that will enable me to utilize my strong organizational skills, educational background, and ability to work well with people.

Skills : Computer Skills, Retail, Managing Skills.

Description :

    1. Fixed and diagnosed problems customers may have had with their pool, which included Plumbing, rewiring, troubleshooting heaters.
    2. Insured maintenance of water was correct.
    3. Communicated with co-workers and customers on a daily basis.
    4. Provided quick repair.
    5. Resolved any issues customers had since build.
    6. Daily reported and prosed data sheets submitted to manager.
    7. Reassembled machines after making repairs or replacing parts.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Warranty Technician Resume

Objective : To obtain a Warranty Technician position where my education and supervisory skills are utilized providing direction and motivation, developing a more productive workforce. Ability Developed training programs in hard copy, PowerPoint, web-based, and video formats. Possess excellent communication skills.

Skills : MS Office, Training SKills, Travelling Skills.

Description :

    1. Diagnosed and repaired wind noises, water leaks, power windows, and door locks, power antennas, manual windows and door locks, power seats.
    2. Installed and set up On-Star systems.
    3. Performed recall repairs on vehicles.
    4. Helped satisfy customer complaints concerning their vehicles.
    5. Used electronic test equipment.
    6. Aligned body panels.
    7. Traveled to customers' stores or offices to service machines or to provide emergency repair service.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma