Admissions Coordinator Resume Samples

Description :

1. Responsibilities as an admission coordinator is to facilitate the conversion of referrals to admissions through the completion of the intake process and the use of effective communication, technology, and customer service.
2. Interact with patients and families, referral sources and program staff to enable the start of care for truss bridge patients.
3. Processing new referrals that arrive by telephone, email, fax and website inquiries, in the manner best fitting the needs of the referral source.
4. Responsible for routine follow up on multiple lists of pending patient charts daily.
5. Entering accurate information to support data integrity and maximize the likelihood of reimbursement.
6. Notifying managed care department of commercial insurances and managed health care plans.
7. Notify the marketing representatives of each new referral outside of the working hours the program scheduler, 8pm-8am local time and weekends.
8. Calling patients and families and offer a same day appointment to ensure a timely admission.
9. Explaining hospice benefits and services to patients and families as needed.
10. Assigning appointments to trust bridge admissions representatives and provide them with appointment report outside of the hours the program schedule is working.

Experience

7-10 Years

Level

Executive

Education

BS

Description :

1. Mentoring new staff persons through the first weeks of hire and probationary period.
2. Providing daily oversight, feedback, and training on basic job tasks, e.g. individual plans, data collection, documentation, and agency philosophy.
3. Developing data gathering forms, coordinates collection of data prepares quarterly quality assurance summaries, and makes recommendations for program changes based on information compiled.
4. Observing direct staff performing daily tasks in the main building, in the community, and in individual homes to determine the quality provision of services.
5. Overseeing follow through of programmatic staff person assignments to ensure quality services.
6. Ensuring that individual service provision is implemented and documented accurately and according to established timelines.
7. Performing regular quality assurance checks that foster the smooth running of the program, e. G. weekly vehicle checks, monthly drill tracking, oversight of cleaning/safety checklists.
8. Based on audit activities, determines training needs of individual staff persons.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Verified medicare, Humana, veterans affairs, and Medicare insurance prior to admission by running mecca verifications, verifying Humana benefits through the Humana website, and obtaining veterans affairs authorizations of approval.
2. Tracked and responded to incoming referral activity from hospitals, using Allscripts, Curaspan, and faxed referrals in a timely manner in accordance with company policies.
3. Worked efficiently with the business office as well as the social services office in a coordinated effort to ensure prober billing and required services were available for the incoming patients.
4. Completed scanning, uploading, file naming, and pre-admission paper work in accordance with state and federal guidelines.
5. Communicated with Humana and veterans affairs insurance case workers to obtain approval prior to admission.
6. Alerted the nursing stations of incoming patients, checked rooms to insure cleanliness and also made sure all the systems were in working order phone, toilet, faucets, lighting, and tv.
7. Performed FDLE criminal background checks to insure no sexual predators were entering the facility.
8. Communicated daily through email with the regional director of admissions keeping them informed of the morning and evening census.
9. Attended morning meetings with all department heads to keep the facility running smoothly and efficiently.

Experience

10+ Years

Level

Senior

Education

MDT

Description :

1. Maintain daily census records, including but not limited to: daily unit logs of admissions and discharges, intake call log, daily assessment schedule log, and Emtala log.
2. Handled intake calls including crisis call where de-escalation was required.
3. Complete thorough intake assessments and use clinical judgment in coordination with MD's to determine the appropriate level of care for each individual.
4. Verifies potential patients' insurance benefits as well as completing the precertification process for new patients.
5. Establishes and maintain positive relationships with referral sources.
6. Responsible for developing and maintaining positive relationships with staff from other departments.
7. Participate in developing and maintaining departmental and hospital standards of excellence through problem-solving, committee involvement and self-directed growth and development.
8. Demonstrate basic knowledge of adolescent and adult emotional/mental health and disease concepts.
9. Maintains confidentiality of all patients records per program guidelines.
10. Provide timely, accurate and professional documentation according to facility policy.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Handling all incoming prospective sales calls and engages in community networking with hospital case management teams, physicians and external healthcare companies with the director of sales.
2. Communicating with family members and discharging hospital to make sure the incoming client has an effective and smooth admission process.
3. Developing and implementing sales call strategy to prospective referral sources including hospital discharge planners, physicians and community leaders.
4. Handling inquiries and tours with guests/residents and families in all neighborhoods of the community as needed.
5. Expert in reviewing clinical inquiries, determining Medicare coverage based on diagnosis/level of care, verifies backup payment sources, benefits and conducts insurance authorizations.
6. Creating spreadsheets, presentations & other forms of statistical projects for weekly sales meetings.
7. Verifying eligibility for Medicare and backup payment sources as well as screens referrals to identify unusual physical issues, high-cost diagnoses, high-cost therapies, and medications.
8. Preparing admission paperwork reviews financial documentation and obtains signatures with responsible party/client.
9. Reviewing monthly financial statements and assists, as appropriate, with implementing plans of action around deficiencies.
10. Processing and submitting monthly expenses and budget data timely per five-star policies and internal business controls.

Experience

10+ Years

Level

Senior

Education

BA

Description :

1. Work closely with the director of admissions to create projects with the objective of targeting new prospects and retention.
2. Maintain ongoing relationships with students and parents over the course of a year while continuing to recruit, maintain other productions goals, and meet deadlines.
3. Administrate multiple student intake processes daily, involving the academics, financial aid, and bursar departments.
4. Host monthly graduation seminars in conjunction with the financial aid and student services departments.
5. Assist in planning and executing monthly field trips, open houses, campus tours, and orientations.
6. Assist in assigning and managing duties for the annual commencement ceremony.
7. Interview between 6 to 10 prospects weekly face-to-face or over the phone.
8. Ensure tasks align with university policies and are in compliance with federal rules and regulations.
9. Perform daily administrative and sales tasks to process college applications.
10. Manage and maintain database records for all clients--to include referral record, demographics, and all pertinent support staff contacts.

Experience

10+ Years

Level

Senior

Education

MBA

Description :

1. Monitoring e-discharge for new patients' decision making on potential referrals meeting guidelines for entry to the facility.
2. Preauthorization of managed care and private insurance including weekly updates for stay.
3. Medicare eligibility checks for admissions to be assured there are coved days for an inpatient stay.
4. Assuring all rooms are ready for admission by keeping in close contact with the housekeeping department.
5. Entry of patient information into the point click care system so that clinical staff can proceed with the admission.
6. Working closely with the admission director to be assured building capacity it full.
7. Working with a discharge planner so that new patients arrive timely to fill beds of patients discharging from the facility.
8. Verified patients' eligibility and claims status with insurance agencies.

Experience

7-10 Years

Level

Executive

Education

BS

Description :

1. Achieve targeted census goals utilizing effective marketing outreach to key area hospital referral sources and community outreach.
2. Developing strong relationships with key referral hospital personnel.
3. Identifying new opportunities for partnerships and growth with the area hospital systems, home health agencies, and assisted living facilities.
4. Developing and assisting in the coordination of special events and presentations targeted at community education and establishing and maintaining relationships with referral sources in the community.
5. Educating prospective families and referral sources about how our services and programs can meet their needs.
6. Performing all administrative responsibilities related to the actual admission develop and maintain relationships with the director of nursing, clinical nurse liaison, and regional accounting office personnel to assure appropriate and efficient decisions about prospective admissions.
7. Communicating with nursing and housekeeping about appropriate room and bed selection.
8. Ensuring appropriate admissions papers and signatures are obtained from residents or responsible parties prior to admissions and communicate special needs of new admits to staff ensuring a smooth transition.
9. Data enter all resident and patient demographic information into the computer system and ensure data is accurate and up to date.
10. Cooperating and communicating effectively with physicians to ensure client satisfaction and compliance with set standards.

Experience

5-7 Years

Level

Executive

Education

AA

Description :

1. Maintaining strict adherence to the state and federal health regulations.
2. Proactively communicating suite availability to nursing referral sources.
3. Coordinating the review, acceptance, and transfer of patients from local hospitals to querencia communicate directly with the social worker, don and HCA on all matters relating to admission of a new resident.
4. Completing all required documentation associated with the admittance of a new resident to nursing (applies to both long-term care and skilled nursing) monitor census status at all times; seeking to maintain 98% occupancy.
5. Coordinating with the maintenance and housekeeping department to conduct room "turns" immediately upon discharge of a resident.
6. Answering telephones and address inquiries made by discharge planners, family members and clinical professionals.
7. Completing the daily inquiry log to monitor interest in nursing services, sources of referrals, and speed of decision.
8. Communicating with families of residents on matters that relate to transfer, care, programming, dining and other support functions in the health center.
9. Maintaining office supply inventory and handle necessary ordering of supplies when depleted.
10. Processing new referrals that arrive by telephone, fax and website inquiries.

Experience

7-10 Years

Level

Executive

Education

Certification

Description :

1. Point of contact for all incoming referrals and inquiries; including but not limited to face-to-face, e-mail, fax, and phone call inquiries.
2. Scheduled appointment for the incoming client's to be assessed and was responsible for each client in caseload.
3. Obtained client's insurance information as well as any and all past treatment history.
4. Worked closely with clinical assessors, program directors, nurses, clients, and their families and/or referral source(s).
5. Stayed in constant communication with the guardian(s) throughout each stage of admission.
6. Worked with all Spanish speaking clientele and translated for several departments throughout the facility.
7. Transported clients to and from the facility and to several different states/facilities.
8. Admitted patients to programs in the facility by maintaining admission guidelines.
9. Completes and maintains business files, using business file checklist for accuracy and audits.
10. Process/ confirm Medicare coverage, determine hospice benefit period, and create the patients' chart.

Experience

0-2 Years

Level

Entry Level

Education

Associate