Executive Housekeeping Manager Resume Samples

An Executive Housekeeping Manager will direct and control housekeeping operations and staff of the housekeeping departments. A professional Executive Housekeeping Manager Resume gives a list of the following core tasks and responsibilities – coordinating between housekeeping crews, inspecting assigned areas and ensuring standards are met; establishing and implementing operating procedures and standards; planning and coordinating housekeeping personnel activities; coordinating inspections; completing financial management tasks; handling administrative tasks; and handling human resources such as hiring, evaluation, and training of employees.

The amount of knowledge, skills, and abilities includes the following – professional attitude, human resources management skills, basic accounting skills; purchasing and inventory skills; prior work experience in housekeeping areas; expert decision-making skills; and expertise in managing budgets and accounts. The job is open to those having a minimum qualification of an associate degree or graduation.

Executive Housekeeping Manager Resume example

Executive Housekeeping Manager Resume

Summary : Highly knowledgeable with pre-opening and skillful Hotel Executive, Housekeeping Manager with great experience in taking overall responsibility for managing the Housekeeping.

Skills : Housekeeping, Linen Room, Laundry, Health Club & Hospitality Purchasing.

Description :

    1. Participated in the preparation of the annual departmental operating budget and financial plans.
    2. Monitored budget and control expenses with a focus on increasing productivity.
    3. Maintained proper inventory levels managing cost per room for supplies and labor.
    4. Managed day-to-day staffing requirements, plan and assign work, establish performance and development goals for team members.
    5. Provided mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
    6. Educated and trained all team members in compliance with local laws, safety regulations.
    7. Ensured staff is properly trained and has the tools and equipment to carry out job duties.
    8. Assisted with deep cleaning projects and/or assist housekeeping staff during high volume periods.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MA In Education


Sr. Executive Housekeeping Manager Resume

Summary : Highly qualified Executive Housekeeping Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and the collaborative environment on which your company prides itself.

Skills : Management Experience, Housekeeping, Microsoft, Organization, Work Well Under Pressure, Team Player, Fast Learner, Positive Attitude, Multi-Tasker.

Description :

    1. Responsible for directing the housekeeping program of the hotel to ensure clean, orderly, and attractive conditions of guest rooms and common areas.
    2. Supervised the work activities of housekeeping staff under the direction of the General Manager.
    3. Provided limited supervision to housekeeping staff consisting of 1 - 14 employees.
    4. Provided training including safety and standard operating procedures to all housekeeping personnel as directed by management.
    5. Ensured adherence to company quality standards by inspecting rooms, including deep cleans.
    6. Distributed keys and work assignments to staff.
    7. Addressed guest complaints regarding housekeeping services or equipment.
    8. Assisted management staff in assuring housekeeping staff is practicing efficient and effective procedures.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Management


Jr. Executive Housekeeping Manager Resume

Objective : Looking for a Executive Housekeeping Manager position that needs a very motivated and energetic person. Looking to become a team member and help lead the employees to a successful work environment.

Skills : Management, Purchasing, Scheduling, Inspection Specialist, Microsoft Office, Sales & Marketing, Maintenance.

Description :

    1. Manage full cleaning contract for Bluegreen Resort of 395 rooms and all common areas and 3 pools and laundry.
    2. Manage and control budget for the monthly business of all labor, materials, supplies, safety meetings, and SDS, vehicles, purchasing and all daily operations.
    3. Manage 65 hourly employees daily to complete all tasks.
    4. Responsible for all interviewing, hiring, training, and scheduling and disciplinary counseling and firing for all departments.
    5. Manage housekeepers, supervisor/inspectors, houseman, laundry, dispatchers, and all janitorial departments daily.
    6. Handle and resolve all guest issues for a resort that pertain to cleanliness issues.
    7. Work closely with resort management and maintenance management to ensure guest satisfaction daily.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Executive Housekeeping Manager III Resume

Objective : Areas of responsibility include all lodging and public areas at the resort and properties and businesses in our Property Management division. Provides direction and supervision for laundry, housekeeping and custodial staff.

Skills : Management, Customer Service.

Description :

    1. Obtained a list of vacant rooms to be cleaned immediately & a list of prospective checkouts or discharges in order to prepare work assignments.
    2. Assigned team members their duties, and inspects work for conformance to prescribed standards of cleanliness.
    3. Prepared and distributes the Room assignment sheet and floor keys to room boys.
    4. Maintained clear and efficient communication and coordination with the Front Office and other departments of the hotel.
    5. Scheduled the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary.
    6. Cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, elevators.
    7. Scheduled cleaning of all meeting rooms after a completed function.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Criminal Justice

Executive Housekeeping Manager II Resume

Objective : To obtain a position in the Hospitality Industry as a Supervisor or Manager. Interested in career advancement within a company or organization. Responsible for the entire Housekeeping department and Laundry operation and all aspects.

Skills : Bilingual Spanish, Management , Retail Sales, Customer Service.

Description :

    1. Supervising the housekeeping and laundry staff, inspector and supervisor; providing open communication, training, coaching, and counseling and providing performance feedback to ensure maximum efficiency.
    2. Ensure that employees are at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
    3. Inspect housekeeper and laundry attendant performance assigned daily duties are meeting standards and productivity levels.
    4. Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping, property/grounds, and houseman operation.
    5. Respond to guest requests, concerns and problems to ensure guest satisfaction.
    6. Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
    7. Comply with attendance rules and be available to work on a regular basis.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Executive Housekeeping Manager II Resume

Headline : Provides direction and supervision for laundry, housekeeping and custodial staff. Laundry and Health Club operations of hotels to ensure product quality standards are met and that optimum service is provided to guests.

Skills : Bilingual Spanish, Management, Retail Sales, Customer Service.

Description :

    1. Cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments.
    2. Assign workers their duties, and inspects work for conformance to prescribed standards of cleanliness.
    3. Reward employees who use their empowerment to meet or exceed guest expectations.
    4. Inventory cleaning supplies & linen stock to ensure adequate supplies.
    5. Investigate concerns regarding housekeeping service and equipment, and takes corrective action.
    6. Examine rooms, halls, and lobbies to determine the need for repairs or replacement of furniture or equipment, and makes recommendations to management.
    7. Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Executive Housekeeping Manager I Resume

Objective : Executive Head Housekeeper Professional dedicated to effective team management, detailed cleaning and customer satisfaction. Provide guidance to guests and staff, or resolve concerns or other critical issues.

Skills : Motivated, Personable professional.

Description :

    1. Investigated and resolved customer inquiries and complaints in an empathetic manner.
    2. Cross-trained and backed up other customer service managers.
    3. Adhered to all confidentiality requirements at all times.
    4. Met all customer call guidelines including service levels, handle time and productivity.
    5. Solved unresolved customer issues.
    6. Promptly responded to inquiries and requests from prospective customers.
    7. Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
English

Executive Housekeeping Manager/Representative Resume

Headline : Experience in a wide variety of clerical, sewing, pre-hospital, legal, emergency dispatching, and general office settings. Experienced in dealing with a wide variety or customers and clients. Highly organized with a high attention to detail, extremely efficient & dedicated.

Skills : Microsoft Excel, Customer Service, Cashier, Forklift Operator.

Description :

    1. Conduct daily inspections of guest rooms, public areas, and grounds for service excellence, cleanliness, appearance, and safety.
    2. Attend and conduct morning and afternoon daily pre-shift meetings with the team.
    3. Review service standards, arrivals and departures, and general information.
    4. Discuss current topics and recent guest reviews.
    5. Coach, counsel, discipline and discharge employees when necessary.
    6. Communicated regularly with the Director of Rooms as to all housekeeping and/or related activities.
    7. Created staff schedules in response to occupancy forecast needs. Taught, promoted and enforced safe.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Applied Sciences

Executive Housekeeping Manager/Coordinator Resume

Summary : Seeking a Executive Housekeeping Manager position that would mutually benefit from business, management and supervisory abilities and work history/experience.

Skills : QuickBooks, Opera, Lawson, ArbaPro, Deltek, Word, Excel, Outlook, Mysis.

Description :

    1. Schedule staff according to labor standards and forecasted occupancy.
    2. Assist General Manager in the development of the department's annual budget.
    3. Monitor performance against plan.
    4. Maintain room quality based on hotel objectives.
    5. Monitors and maintains a level of cleanliness in rooms, storage areas, laundry, restrooms, and public areas.
    6. Compile and report the accurate status of guest rooms to the front office.
    7. Enforce standard procedures for the acceptance, security, and return on guest lost and found items.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Administration

Executive Housekeeping Manager Resume

Objective : A high-impact career utilizing skills and outstanding customer service experience within a professional environment. Results driven and a committed professional with progressive career advancement. Proven ability to meet and exceed quotas and implement best practices.

Skills : Hospitality, Inventory Management, Microsoft Office, Monetary Exchange, PCI Compliant, TIPS Certified, Tourism, Quality Control, Time Management.

Description :

    1. Direct performance of housekeeping and laundry staff.
    2. Ensure maintenance and cleanliness of the hotel on a continuous basis.
    3. Complete inventory and ordering of supplies and equipment.
    4. Ensure appropriate and safe use of chemicals and cleaning supplies.
    5. Interview, hire, and train housekeeping and laundry staff.
    6. Prepared daily schedules and timesheets.
    7. Completed reports, verified status reports, and input status of guest rooms into an automated computer system.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
GED