Assistant Operations Manager Resume Samples

It is the job duty of an Assistant Operations Manager to supervise the day-to-day operations of an organization. Typical duties listed on the Assistant Operations Manager Resume include the following – addressing operational issues, supervising operational team, educating operations team on best practices, developing and maintaining operational guidelines, overseeing operational cost, assisting in interviewing and recruiting staff, performing routine maintenance tasks, evaluating inspection reports, evaluating current operational strategies, generating operational reports, preparing repair invoices, and coordinating with General Manager in various operational issues.

Those seeking to work in this line must demonstrate these skills – proficiency in using computers, detailed knowledge of invoices and payroll, familiarity with inventory control software, knowledge of supply chain management and a strong grasp of numerical concepts. Candidates for this position should typically hold a degree in business management or the related.

 

Assistant Operations Manager Resume

Headline : Energetic, adaptive, passionate, and a hands-on leader with eight years of military experience, and three years' experience in performing executive-level operations. Highly capable of ensuring cooperation among external and internal entities, and fostering a healthy work environment that maximizes resources. Active listener and efficient at communicating mission directives, intent, and purpose to subordinates, peers, and seniors.

Skills : Prophet 21; Microsoft Office; SAP; NX Trend.

Description :

    1. Managed inventory control functions and product file maintenance.
    2. Reduction of surplus and no-value inventory to from 5% to 1.2% of sellable goods.
    3. Processed customer credit requests and initiated and approved vendor debits.
    4. Previewed all processed sales orders for errors and profit analysis and initiated invoicing.
    5. Set up bin locations and updated product price matrixes daily.
    6. Resolved receiving errors and secured vendor credits for shortages and damaged goods.
    7. Assisted branch satellites with inventory issues.
    8. Found and moved surplus and no value inventory to resellers or other branches.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Business Management


Interim Assistant Operations Manager Resume

Objective : To Pursue and grow in a career in retail and operations management utilizing my diligence and leadership abilities.

Skills : microsoft office.

Description :

    1. Effectively stocking and organizing all products in the back of house and on the sales floor while providing adequate customer service throughout the day.
    2. Monitor and respond to maintenance issues as they arise, partner with the retail team to execute MTQ changes and select truck deliveries as needed.
    3. Maintain inventory accuracy by performing cycle counts when requested.
    4. Participate and help lead New Product Launches by organizing new product in the stockroom, partner with the retail and visual teams to execute the launch, and execute the reverse logistics process.
    5. Involved in the interviewing process while building my team and create the schedule for my team on a weekly basis.
    6. Provide leadership to my employees by supervising the morning truck receiving process and handling incoming and outgoing inventory.
    7. Assume a role in supervising my team throughout every day in store business.
    8. Possess a leadership role in my team's development as a group and on an individual basis through training and coaching.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Marketing


Assistant Operations Manager I Resume

Objective : Seasoned customer service and mortgage professional with 2 years' experience in serving customers and meeting their needs. Thorough understanding of customer markets, customer/client relationships, services and demands. Strong team player, keen problem solving abilities, excellent communication and organizational skills.

Skills : Lean Six Sigma- Green Belt.

Description :

    1. Lead associates in the implementation of plan adjustments that are in response to daily and weekly KPI results.
    2. Meet rewards goals and reinforces behavior that support Check Check Match through positive recognition and feedback.
    3. Acts as MOD, when necessary, and gives feedback by use of observation sheet and supporting Check Check Match.
    4. Assists with the recruitment and training of sales associates.
    5. Provides product and trend information to associates.
    6. Provides feedback to management on associate performance and associates on customer service model.
    7. Participates in training of stocking, receiving and recovery procedures for sales associates.
    8. Assists with the on-boarding of new hires Maintains associate files and completed new hire paperwork.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Liberal Arts

Assistant Operations Manager II Resume

Headline : Dedicated professional with seven years of management and sales experience within the customer service and hospitality industries. The ability to make on the spot decisions that both ensure that the public and business are satisfied. Proven ability to assess client needs, establish rapport and build trust. Meet and exceed sales objectives and goals.

Skills : Management.

Description :

    1. Assist management with all functions of Deposit Operations department for $190 million financial institution.
    2. Research and resolve all Federal Reserve Bank adjustments for the Bank.
    3. Perform all daily Operations functions including the processing of Incoming and Outgoing wires, and ATM settlement report processing.
    4. Research for posted mortgage loans Process ACH files, including ACH return items report and research all ACH issues until resolved.
    5. Monitor Insufficient Items report, verify NSF system accuracy and serve as liaison between Federal Reserve Bank and NSF vendor.
    6. Manage the resolution process for all rejected items that do not post to customers' accounts.
    7. Responsible for generating IRA checks, CD checks and notices, loan notices, home equity statements, and Stop Payment notices.
    8. Resolve customer issues regarding all bank products, including ATM/Debit cards and online banking.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Diploma

Assistant Operations Manager III Resume

Summary : Dedicated professional with seven years of management and sales experience within the customer service and hospitality industries. The ability to make on the spot decisions that both ensure that the public and business are satisfied. Proven ability to assess client needs, establish rapport and build trust. Meet and exceed sales objectives and goals.

Skills : Certificate of Completion Heavy Wheeled Vehicle Mechanic Microsoft Office 2013 CIS 120 Computer Literacy Inventory Management Small Group Leadership Administration.

Description :

    1. Determine goods and services to be sold, and set prices, based on forecasts of customer demand.
    2. Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
    3. Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
    4. Establish and implement departmental policies, goals, objectives, and procedures, conferring with corporate and staff members as necessary.
    5. Manage staff, preparing work schedules and assigning specific duties.
    6. Oversee activities directly related to providing services.
    7. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Management

Assistant Operations Manager/Customer Operations Resume

Summary : A dynamic highly motivated, accomplished manager with a solid knowledge and experience in the field of management. Results oriented management professional with experience in high volume environments. A background that encompasses establishing goals and guidelines. Experienced in policy development and implementation, staff training and integration of all internal procedures to insure consistently high levels of productivity in all functional areas.

Skills : Microsoft, Customer Service, Schedule Appointments, Multi-Line Phone System, Assistant Managing.

Description :

    1. Primary responsibilities include the direction of all functions, phases, and accountabilities of a high volume buffet style restaurant with full P&L responsibilities and accountabilities.
    2. Secondary responsibilities include the direct supervision of all phases of bakery and bread production.
    3. Scheduling staffing levels and management coverage appropriately to meet the needs of the business and maximize the customer experience.
    4. Leads and influences staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity.
    5. Operated the highest rated productivity unit in the division.
    6. Implemented local store marketing initiatives effectively building business while maintaining a strong community presence through partnership with community and business organizations.
    7. Responsible for promoting a positive work environment and maintaining good employee, customer and community relations.
    8. Proactively built customer relations through soliciting feedback, while handling occasional customer inquiries and complaints in a courteous and professional manner and within established guidelines; consulted with General Manager on complex or sensitive issues.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business Administration

Assistant Operations Manager Resume

Objective : Military Veteran with over 11 years of proven experience providing leadership, supervision, teamwork, and planning to complex operations for the United States Army. Trained 8 personnel for tactical employment during conflict operations, overseeing training on weapon systems, operational drills and task, and junior leader development. Planned and executed 150 patrols in support of Operation Enduring Freedom, resulting in accomplished results.

Skills : Microsoft Office Suite, Project Management, Communication, Critical Thinking, Training / Development, Risk Management, Operations Management, Leadership / Supervision, Security.

Description :

    1. Assistant Operations Manager for a dispersed organization, comprised of 6 companies, with an assigned strength of 675 personnel.
    2. Assisted and supervised the organizations training and operations process.
    3. Prepped the tactical operations center for orders, drills, briefs, and rehearsals.
    4. Oversaw the health, welfare, training and operational readiness for 5 personnel.
    5. Selected by the organization's Director to assist in mentoring the distribution element in convoy operations.
    6. Instrumental in the training and certification of 13 elements during convoy conflict operations and situational based training exercises.
    7. Maintained accountability and maintenance for over $750,000 in equipment, exceeding operational readiness standards with zero losses.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Construction Management

Assistant Operations Manager/Logistics Resume

Objective : Excellent organizational skills and goal oriented. Creative, detail-oriented, and highly dependable; works effectively in stressful, high pressure, multitask situations; flexible and adaptable to ever-changing environments. Learns new skills, programs, and goals quickly. MS Word Internet Research 20/20 Design Program Excellent Customer Service.

Skills : Leadership, Secret Clearance, Management, Administrative, Planning, Multitasking, Instructor, Risk management, Operations.

Description :

    1. Assists the Operations Manager and Club Manager to ensure the club delivers the best guest and member experience.
    2. Responsible for communicating and upholding company standards and leading by example for delivering the 24 Hour Fitness Service Promise; manage a clean, friendly, well maintained club.
    3. Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
    4. Assist in the management of training, payroll budget and scheduling, policies and procedures, achieving service-based revenue goals and facilities maintenence.
    5. Responsible for assisting and directing members/guests, monitoring incoming inquiries and ensuring proper check in procedures are followed.
    6. Responsible for making daily banking deposits.
    7. Responsible for proper inventory receiving and inventory control activities per company guidelines.
    8. Assists in the planning and implementation of promotions and merchandising.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Lead Assistant Operations Manager Resume

Summary : Assistant Operations Manager for Ursa Logistics Movement control Coordinator for DynCorp International Special Handling Supervisor for the United States Air Force Passenger Service Agent for the United States Air Force.

Skills : Microsoft office.

Description :

    1. Directly assisted Operations Manager in all areas of operation.
    2. Acted as the overseeing Manager to all Operations staff and ensured accurate and timely work production Complied with and ensured all employees complied with NYSE NASD SEC and firm regulations.
    3. Processed journals, outgoing fed funds, DTC transfers, and all account maintenance requests submitted to Operations.
    4. Transcribed routine correspondence and responded to daily e-mails Managed next day work validation and efficiency.
    5. Calculated margin, fed, and house calls and enforced NYSE and Firm regulations in meeting maintenance requirements.
    6. Covered order errors and oversaw branch error account.
    7. Utilized strong problem solving skills to assist the brokers in complications they may come across.
    8. Reported directly to the Branch Manager on the progress of operations and provided updates and any firm policies or procedures that have changed.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA

Jr. Assistant Operations Manager Resume

Objective : A highly motivated, self-driven and responsible individual with hands-on experience with organizing, executing, and managing projects on accelerated time lines. Skilled in identifying problems and creating workable resolutions. Recognized ability for driving cost-savings, process improvements, scheduling, supervising and assigning tasks to team members. Adept at monitoring day to day activities and aligning practices as per client's needs and also developing and maintaining pivotal relationships to ensure client satisfaction.

Skills : Active Listener, Basic first aid, Critical Thinker,.

Description :

    1. Serving as a single POC with an External Resource Group (TAPFIN) resulting in placement of candidates with GTL's clients.
    2. Running reports in Excel and from VMS (Vendor Management System) tool (Econometrix) to review validate and summarize data.
    3. Develop performance scorecards by measuring key performance indicators.
    4. Maintain a tracking system for all applicants and seek the appropriate candidate for open job requisitions.
    5. Schedule interviews with the applicant and the client & thereafter responsible for making necessary travel arrangements for new placements.
    6. Responsible for maintaining employee records pertaining to attendance, performance and their payrolls, also responsible for initiating and running background and drug tests for new recruits.
    7. Effectively recruited candidates through Job Portals, Internet research, internal database, cold calling, referrals, and other strategies while ensuring optimum client satisfaction as well as quality of each placement.
    8. Acquired hands-on skills using Intuit Quick base by managing records of all current employees.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA

International Liaison/Assistant Operations Manager Resume

Headline : Assistant Operations Manager for Ursa Logistics Movement control Coordinator for DynCorp International Special Handling Supervisor for the United States Air Force Passenger Service Agent for the United States Air Force.

Skills : Microsoft Office, Medical Terminology, Customer Service, Customer Service.

Description :

    1. Responsible for the timely dispatch of over a hundred trucks and drivers for 25+ USPS mail contracts with its own unique set of logistics expectations and requirements.
    2. Oversee emergency road side assistance, provide fleet management systems expertise, and logistical support for another 20 contracts with 80+ trucks totaling around 300 drivers.
    3. Trained in Load trek fleet management system, responsible for assigning routes to drivers, monitor and edit log entries based on GPS data for all drivers, and review logs to maintain integrity to DOT hours of service regulations.
    4. Verification of log entries is used as the approval source for the payroll process.
    5. Troubleshoot vehicle issues, coordinate maintenance work, and provide road side assistance for emergency truck issues.
    6. Relay and instruct drivers all information for handling accidents and compile any data to start insurance claim as well as information to the head manager and safety department.
    7. Insure all contractual obligations are met with an undermanned driving staff through respectful and honest communication and creative problem solving under high stress situations, cultivated from prior Air Force experience.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Leadership

Assistant Operations Manager/Service Representative Resume

Summary : Applying for this job because I feel that your objectives and requirements align with my career goals. I am currently working on an associate degree with an emphasis in supply chain management. I can bring my schooling and experience to your company to help with growth, expansion, and development. I enjoy challenges and see an opportunity for me to grow with your company. I look at every problem as a chance to prove myself. I look forward to the prospect of meeting and working with you.

Skills : Supplement Knowledge, Nutrition Knowledge, Computer Skills, Customer Service, Sales Experience, Communication Skills, Leadership, Ability to work in a team, Health and Wellness Knowledge.

Description :

    1. Managed clearing operations for the Chicago futures exchanges: reviewed daily position and money balancing, midday margins, daily compliance/regulatory reporting, out trades, client afternoon reconciliation, trade error control management, and daily trade processing.
    2. Developed procedures to enhance and increase operational efficiency.
    3. Coordinated central clearing operations and staff training.
    4. Acted as liaison between exchanges and JPMFI corporate compliance department.
    5. Coordinated and maintained an outside vendor service for the efficient and timely electronic delivery of client account statements and prelims.
    6. Maintained new exchange contracts, fees, and system enhancements on GMI and BSI software.
    7. Assisted in department's budget planning.
    8. Liaison personnel issues between departmental staff and corporate Human Resources.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
General Education

Assistant Operations Manager - Outbound Resume

Headline : As a qualified professional I can offer a unique combination of corporate, business and personal acumens. I can integrate myself within a variety of environments as well as establish relationships and interact effectively with individuals at all levels of an organization.

Skills : Microsoft Offic, Filing, Multi-Line Phone System, Internet Research, Supervising, Commercial Driver's License, Veolia Dispatch System, NextBus System, Spreadsheets, Trainer, Leadership Training, Customer Service, Scheduling, Dispatch, Clerical, Administrative Support.

Description :

    1. Assistant to the Operations Manager for the manufacturer and supplier of fashion jewelry to department and specialty stores across the nation.
    2. Daily functions include assisting in monitoring production work in progress and deliveries with vendors both domestic and international.
    3. Act as a liaison between United Parcel Service, Federal Express, DHL and LTL Trucking companies.
    4. Assure quality assurance checks are completed and maintained.
    5. Identify and research shipment issues and resolve problems.
    6. Monitored deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.
    7. Provide administrative support along with clerical tasks that aid the daily business operations.
    8. Interact with a variety of professionals.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
General Education

Retail Assistant Operations Manager Resume

Headline : Experienced Mid-level Manager with a diverse set of skills within the professional business and tennis industries. My focuses are management, training, coaching, and leadership.

Skills : Coaching, Mentoring, Management, Legal Research Using Lexis Nexis, Inventory Management, Account Reconciliation, Formatting Letters/memorandums, Validations/Auditing.

Description :

    1. Responsible for Banking and Financial Reconciliations.
    2. Ordering of vending products, retail merchandise and supplies.
    3. Managed entire retail store, retail budgets in relation to costs and goals set forth from Corporate.
    4. Managed, alongside operations manager 4 full time staff and 8 part time employees.
    5. Servicing and Assisting customers in multiple facets; from guest orientations, club tours, membership questions and setting up new memberships.
    6. Resolving customer account issues, from past due balances, cancellations, membership issues.
    7. Responsible for all clubs facility operational needs.
    8. Accomplishments -Hit 110% of Retail Sales, Dues Refusals and Ancillary in all nine months since being hired.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Assistant Operations Manager Resume

Headline : Financial Operations & services manager with 7 years experience of increasing responsibility in financial management, customer experience sales and services, operations management and team member development. Looking for the next level opportunity in Operations & financial management and providing support on extensive projects involving the development of products, services & team member growth utilizing my experience in management skills, team member leadership, strategic analysis & project planning.

Skills : MANAGEMENT SKILLS Team Building Leadership, Staff Forecasting,.

Description :

    1. Responsible for coaching and development of new personal bankers and customer service and sales representatives on sales and quality service of clients Lead and direct a team of 7 bankers to provided business solutions to meet client needs and recommendations.
    2. Inspecting and Monitoring workload efficiency to ensure branch needs are met to the required standards Maintaining Monthly Staffing schedules for bankers.
    3. Analyzing daily financial sales and credit reports targets for upper management review.
    4. Conducting observational feedback for strategic coaching with bankers and tellers on customer service experience.
    5. Assisting service manager on dual control task for cash movements reporting -ICOM cash ordering, ATM cash loading, cash buy/sell from teller line and vault balancing.
    6. Organizing key meetings for round table discussions for success and improvements Daily calls to discuss execution plans for important product focus & implementation.
    7. Random check-ins to ensure contacts requirement levels are met daily.
    8. Assisting on daily operational management task of inspections and effective mentoring of bankers on sales and customer service.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
BS in Biology