Box Office Associate Resume Samples

A Box Office Associate is hired to handle and process the requests and queries of the guests at the entertainment venues such as theatres, concerts, theme parks, circus, and so on. The job description and duties associated to this post are listed on the Box Office Associate Resume as – greeting guests and informing them about the show timings; issuing tickets and tendering changes; updating booking records; confirming online bookings, handling cancellations and upgrading requests of the visitors; sending tickets through the mail, collecting payments; and training new staff.

This job role by means is an easy task, and only these skills can help the associates to work efficiently – a friendly and customer service attitude; proficiency in using computers; loyal and accuracy; skillful in multitasking; knowledge of POS systems; and basic numerical abilities. The needed qualification for this role includes nothing more than a high school diploma.

Box Office Associate Resume example

Box Office Associate Resume

Summary : To obtain a challenging Box Office Associate position where my professional experience can be effectively utilized to successfully achieve company goals while allowing room for proper growth and advancement.

Skills : Employee Training, MS Word, Customer Service, Database Management.

Description :

    1. Directed guests and routed deliveries and courier services.
    2. Answered questions regarding the shows and individual prices.
    3. Recommended, selected, and helped obtain tickets based on customer needs and desires.
    4. Answered and managed incoming and outgoing calls while recording accurate messages.
    5. Greeted numerous visitors, including VIPs, vendors, and interview candidates.
    6. Exchanged tickets for members and accepted returns.
    7. Maintained a clean reception area, including lounge and associated areas.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA In Theatre Arts


Box Office Associate Resume

Summary : To obtain a Box Office Associate position. Extensive experience in customer service, merchandising, POS systems, and cash handling. Organized, efficient, skilled in data entry, proofreading, and word processing.

Skills : Microsoft Office, Clerical Skills, Customer Service, Teamwork.

Description :

    1. Answered calls simultaneously and assisting guests with their needs.
    2. Utilized a One Call Resolution and meets/exceeds guest customer service experience to ensure guest's satisfaction.
    3. Verified guest information and taking payments accurately.
    4. Transferred calls to the right department and property.
    5. Assisted guests and informing showtimes, show details and provided quotes for shows.
    6. Assisted guests with booking, changing reservations, inquiries.
    7. Took broker orders and made sure the show orders are accurate.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS Major In Psychology


Box Office Associate Resume

Summary : To obtain a position where I can utilize my customer service and retail skills as well as contribute to a team environment. Willing to learn new work-related skills that can help me attain a good position in a company.

Skills : Management Skills, Customer Service, Microsoft Office.

Description :

    1. Responsible for serving the general public by selling event-related tickets.
    2. Responsible for cash management and compliance.
    3. Operated a cash register and/or credit card equipment.
    4. Responsible for customer service and general area cleaning.
    5. Supported marketing and promotional projects for ticketed events.
    6. Occasionally supported event site ticket sales as needed.
    7. Distributed literature to patrons and answered questions in response to inquiries about shows and events.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma In Graphic And Communication

Box Office Associate Resume

Headline : To obtain a challenging entry-level position as a Box Office Associate. More than 18 years' successful experience in customer service and support in retail settings concentrating on sales and customer satisfaction.

Skills : Attention To Detail, Familiar With Ticketmaster System, Operating Skills.

Description :

    1. Sold and processed ticket orders via mail, telephone, Internet, and over-the-counter.
    2. Distributed literature to patrons and answers questions in response to inquiries about shows and events.
    3. Assisted with the closing of the ticket office, including the preparation of cash banks and event information. 
    4. Assisted with the closing of the ticket office, including the preparation of cash banks and updating seating charts and event information. 
    5. Sold tickets to Rockets home games and concerts.
    6. Entered nightly show demographics.
    7. Operated a cash register and performed transactions on a day to day basis.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma In Graphic And Communication

Box Office Associate Resume

Summary : Seeking full-time employment with an organization where my skills and experience will be an asset to the team while furthering my knowledge and abilities in the process.

Skills : Filing And Data Archiving, Proficient With Microsoft Word, Time Management Skills.

Description :

    1. Assisted the Ticket Office Manager in running all aspects related to ticket sales including group sales, promotional events, order processing, and walk-up purchases.
    2. Helped facilitate ticket window operations pre-game throughout the game.
    3. Processed group, package, and individual ticket orders.
    4. Organized will-call with group orders and special requests.
    5. Answered single game calls with the ability to up-sell callers into packages, groups, and suite rentals.
    6. During non-game hours, responsible for implementing customer marketing, telephone, and mail campaigns.
    7. Designed and implemented special event programs to increase attendance on promotional days.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS In Sport Management

Box Office Associate Resume

Summary : Highly qualified Box Office Associate with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Communication Skills, Microsoft Office, Data Entry, Customer Service.

Description :

    1. Maintained relationships with patrons and season pass holders.
    2. Assisted manager with planning/conducting large volume (500+) mailings.
    3. Assisted the manager in implementing new staff procedures/patron policies.
    4. Completed multiple tasks including daily documentation, opening/closing money drawer, balancing daily funds, making deposits, and securing the facility.
    5. Managed cash/credit transactions face-to-face and over the phone. 
    6. Calculated and reported sales summaries. 
    7. Provided assistance with ticket purchases and information on various performances within the season.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma In Medical

Box Office Associate Resume

Objective : To obtain a position with a company that I can excel in and grow in. Young professional with excellent communication and computer skills who always meets deadlines while working with high positive energy.

Skills : Cash Handling, Computer Literate, Multi-task, Problem Solving, Critical Thinking.

Description :

    1. Took customer orders for tickets in-person on the nights assigned for plays.
    2. Answered any incoming phone calls while at the Box Office.
    3. Took customer orders for tickets over the phone.
    4. Handled customers pre-paid tickets. 
    5. Maintained a high standard of customer service.
    6. Retrieved venue set times to prepare box office for showtime. 
    7. Completed data entry, tracked resumes, and maintained the applicant tracking system.
    8. Trained new box office employees in the use of AudienceView and Excel software.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA In Communications And Public Relations

Box Office Associate Resume

Summary : To assist in all aspects of box office management, including ticket sales, and data entry. Accustom to working with individuals at a diverse level with a focus on communication, motivation, and developing long-lasting relationships.

Skills : Customer Service, Money Management, Adobe Applications, And Microsoft Office Programs.

Description :

    1. Processed exchanges when needed.
    2. Restocked and straightened aisles of merchandise.
    3. Assisted with inventory when needed.
    4. Sold tickets and directed people to their theater.
    5. Opened and closed theater as needed.
    6. Responsible for selling tickets to all shows throughout the run, maintaining a professional deposition over the phone, multitask in an orderly manner. 
    7. Reported to the manager with stock counts at the end of the night.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Or Equivalent

Box Office Associate Resume

Objective : Competent Box office attendants seeking a position in an organization. To sell tickets, take payments, provide information to customers, and handle administrative tasks that are necessary for day to day productivity.

Skills : Quickbooks, Customer Service, Multi-Tasking.

Description :

    1. Sold tickets using Veritix ticketing software.
    2. Handled outbound and inbound will call requests.
    3. Interacted with guests to answer questions and resolve ticketing issues.
    4. Ability to handle cash and credit card transactions and keep a balance cash drawer. 
    5. Sold tickets for outdoor events. Promoted and sold merchandise.
    6. Prepared and presented the final sales statement for each event.
    7. Trained all new Box Office personnel.
    8. Responsible for daily accounting reports.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Arts In Music

Box Office Associate Resume

Objective : To work in a fast-paced, high-volume, customer service role selling tickets for TNP and rental productions, and serve as a point of reference for enquires about the theatre. Excellent communicator and have strong fiscal management skills along with knowledge of handling some marketing tasks.

Skills : Audacity, Adobe Illustrator, POS Cashiering, Customer Service.

Description :

    1. Cleaned and sanitized the box office and surrounding areas.
    2. Responsible for all money received while cashiering.
    3. Counted the deposit at the end of each shift and balancing the cash drawer.
    4. Opened and closed the theatre at the start or end of shifts.
    5. Answered the phone and helping customers with any questions or concerns.
    6. Restocked all products available at the box office. 
    7. Ran both box office and concession, alone and with a team depending on the day.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Business Management