A Bell Person is a person employed by the hospitality industry for greeting the customers at the counter and to provide guest service in response to their bells from the rooms. While the daily duties may vary from setting to setting, there are certain tasks common and such are seen listed on the Bell Person Resume as – acting as the first point of contact for employees; making guests feel comfortable; presenting the hotel’s areas of attraction, collaborating with other departments; opening and closing doors for the arriving guests; and showing the guest their rooms. Other duties include carrying the guest luggage to their rooms and providing other services as needed.
To work in this hospitality division, the person should have strong communication skills, and be able to multitask; the ability to look and act professionally is also important. Hospitality work experience will be useful. Formal education beyond a high school diploma is not needed.
Objective : As a Bell Person, providing maximum levels of guest service, van transportation, luggage handling, bellman service in accordance with the goals and standards established by Gant management.
Skills : Data Entry, Good Communication SKills.
Description :
Registered guests and offered them services and room rates.
Handled guest check-in and checkouts professionally and in a welcoming and specialized manner.
Issued room key and forward instructions to Bell Person.
Made changes and confirm reservations by means of the Lodging Management Systems.
Kept records of room availability and guests' accounts.
Posted charges of food, room, liquor, and telephone to system and manual ledger.
Maintained the hotel's high standard of service and hospitality.
Experience
2-5 Years
Level
Executive
Education
GED
Bell Person Resume
Objective : Highly motivated, experienced, and passionate candidate seeks to further a career in a Bell Person position that can utilize my and management knowledge to benefit mutual growth and success.
Skills : Customer Service, MS Office, Good Communication SKills.
Description :
Greeted all guests in the lobby in a warm and professional manner, make them feel welcome, and anticipate their needs before they arise.
Recognized all returning and VIP guests, and welcome them back.
Escorted all guests checking in to their accommodations following hotel procedure.
Informed them about all hotel and guest room features, hotel facilities, and emergency procedures.
Assisted guests with their luggage and acknowledge them by name.
Made deliveries to guest rooms as instructed.
Stored and retrieved luggage and other objects for guests.
Experience
2-5 Years
Level
Junior
Education
B.S
Bell Person Resume
Objective : Highly qualified Bell Person with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment in which your company prides itself.
Skills : Problem Resolution, Positive Leader, Time Management.
Description :
Greeted and assisted incoming and departing guest.
Picked up packages and clothing.
Stored and tagged luggage and other personal items.
Performed a security sweep of guest floors and stairwell at regular intervals Front Desk.
Assisted agents with the check-in and check-out process.
Ensured that front desk supplies are stocked properly.
Provided the maximum quality of service to the guests.
Experience
2-5 Years
Level
Junior
Education
G.E.D
Bell Person Resume
Objective : As a Bell Person, responsible for Providing guest services through van transportation, luggage handling, bellman service, and other designated services in a cheerful, courteous, efficient, and professional manner.
Skills : Multitasking, Directing Skills, Bell Person.
Description :
Stored and retrieved guests' luggage and personal belongings at the Bell Desk.
Informed guests of hotel services offered and effectively communicate room features.
Verified that all updated reports have been run, Date stamp, arrange and track incoming mail.
Escorted guests to rooms upon check-in, provided concierge services to guests and drove the hotel shuttle daily.
Responsible for light maintenance duties for guest rooms.
Helped guests with directions to where their room is located, help them with luggage at any appointed time, or whenever they feel ready to need.
Directed all members, owners, and guests to their assigned suite, provides guidance regarding the location of the parking areas, miscellaneous resort amenities.
Experience
2-5 Years
Level
Executive
Education
BA
Bell Person Resume
Objective : Seeking a Bell Person position, responsible for escorting incoming hotel guests to rooms and assists guests with luggage, Attending and participating in monthly front desk meetings.
Skills : Word, Guest Service, Font Office.
Description :
Handled, stored, and delivered guests' luggage.
Helped guests check-in and check-out of the hotel with luggage assistance as well as guest services that were needed.
Provided limo transportation for hotel guests and VIPs.
Delivered luggage or driving a limo for guests, helped guests to have an excellent stay while at the hotel.
Maintained excellent time management and prompt service for guests.
Communicated special guest requests to the Lobby Ambassador and or Front Office Manager/Manager on Duty.
Distributed all member, owner, and guest deliveries (such as flowers and packages) upon arrival to the resort; logs all items for delivery/delivered in the Bell Persons logbook.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Bell Person Resume
Objective : As a Bell Person, responsible for Assisting all members, owners, and guests to and from suites with club cart when necessary (disabled guests in need of assistance, grocery delivery, transportation to buildings from parking areas when raining, etc.).
Skills : Customer Service, Multitasking, MS Office.
Description :
Monitored all parking and surrounding areas.
Tagged all cars in no parking zone or employee parking in non-designated areas.
Maintained all equipment, such as bell carts and club cart.
Maintained lobby and porte-cochere areas to look presentable at all times and to ensure the safety of all members, owners, and guests.
Assisted with the pick-up and delivery of large items to and from various departments on site.
Completed all required Company training and compliance courses as assigned.
Adhered to Company standards and maintains compliance with all policies and procedures.
Experience
2-5 Years
Level
Junior
Education
GED
Bell Person Resume
Objective : As a Bell Person, responsible for Coordinating transportation needs for owners and guests, and also Keeping the main entrance, lobby, and porte-cochere clean and free of trash or other debris.
Connected with a lot of regular customers and became a favorite among the staff.
Used Outstanding customer service.
Maintained the highest degree of confidentiality.
Responsible for maintaining a consistent, regular attendance record.
Greeted guests and provide luggage assistance as needed, including check-in, check-out, and room moves.
Delivered messages, luggage, packages, and more or run errands to exceed guest expectations.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Bell Person Resume
Objective : Bell Person with 3 years of experience in Explaining all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions, and also Checking luggage for hotel guests both for day and overnight.
Skills : Communication Skills, Customer Service, MS Office.
Description :
Ensured all Four Diamond AAA Service standards were consistently met, and a commitment to exceptional guest service was delivered on a daily consistent basis.
Multi-tasked and followed through on high profile convention groups and hotel operation demands on daily convention activities.
Maintained flexibility regarding work schedules based on business demands, and knowledgeable of all the services and attractions.
Kept immediate supervisor informed on all pertinent information related to the guest experience and problems as they occurred; along with recommendations for solutions with front service-related issues.
Performed all duties required of Guest Services.
Assisted in locating misdirected or lost packages for guests and delivers them to guests' rooms.
Answered questions about amenities and services, policies, attractions, dining, entertainment, directions, etc.
Experience
2-5 Years
Level
Junior
Education
BS
Bell Person Resume
Headline : Bell Person with 6 years of experience in Maintaining the designated stations in the lobby, standing alert to be easily summoned for fronts, Opening doors while guests are being greeted in a friendly and courteous manner.
Skills : Computer Skills, Communication SKills, Coordinating Skills.
Description :
Transferred items to and from rooms, loading areas, vehicles, and transportation terminals.
Supplied guests with directions, travel information, and other information.
Transported guests around premises and local areas and arranged for transportation.
Maintained customer confidentiality and worked effectively with guests with diverse, ethnic backgrounds.
Trained other employees regarding appropriate procedures.
Coordinated group baggage.
Remained receptive and visible for guest service at all times.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Bell Person Resume
Objective : Highly skilled Bell Person, responsible for Inspecting guest's room to ensure that it is in order and that supplies are adequate, and also Explaining features of room such as the operation of radio, television, telephone, in-room movie system, etc.
Skills : Customer Service, Multitasking, MS Office.
Description :
Assisted guests with luggage upon arrival and departure.
Loaded and unloaded all vehicles.
Delivered luggage to rooms and storing upon check out.
Promoted hotel functions and facilities.
Delivered faxes, massages, dry cleaning, etc.
Responsible for transportation requests.
Escorted guests and their luggage to and from their hotel rooms.
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