Business Operations Associate Resume Samples

A Business Operations Associate will provide support to the clients and help the business with its sales and marketing activities. The job description entails operating and optimizing business processes, performing analyses and creating deliverables. The following are certain core tasks mentioned on the Business Operations Associate Resume – understanding the client business issues, data, and standard operating procedures; incorporating process changes as a way to respond to evolving business needs; interacting with client teams and using proprietary software to create an error-free deliverable.

To become successful in this line, the following skills are required – strong work ethic and personal initiative; knowledge of process management and improvement focus; a strong focus on quality and work performance; the ability to work across a global cross-office team and superb communication skills. A postgraduation in the field of Computer science or engineering is commonplace among job applicants.

Business Operations Associate Resume example

Business Operations Associate Resume

Objective : Associate in Business Operations supporting Customer Success. We are looking for analytical and organized problem solvers to join our team to drive results across Customer Success and our partners, to accelerate Intuits mission of powering prosperity around the world.

Skills : Customer Service, Analysis, Ms Office Suite, Administrative Support.

Description :

    1. Monitored the LGS Order Mailbox and Credit Card FAA Orders.
    2. Utilized CostPoint (Accounting System) by setting up the Charging String, entering the Sales Order and Requisitions for ordering purposes through SCN (Supply Chain Network).
    3. Updated the Order Status Summary Excel Spreadsheet and added Purchase Orders in the PO Database.
    4. Interfaced with Project Managers, Business Managers, and SCN to ensure proper process flow.
    5. Responsible for Receiving in CostPoint against Accounts Payable Invoices for Furnish Only, Firm Fixed Pricing, Third Party, and Maintenance Orders.
    6. Tracked and entered approved Invoices into the Receiving Module of CostPoint.
    7. Maintained proper filing and documentation of the invoices for company records as well as Sarbanes Oxley (SOX) Audits.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Notary


Lead Business Operations Associate Resume

Summary : Participative management professional with 10 years of experience; results focused and practical; provides exceptional customer service and offers outstanding leadership. Extremely organized and disciplined; ability to function in high stress, high volume environment. Intellectually curious with the aptitude to learn and adapt quickly.

Skills : Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Accounting, Bilingual, Account Management.

Description :

    1. Responsible for pursuing delinquent accounts and dealing with customer grievances.
    2. Accountable for weekly invoicing activities for the field office and clients, including assessing the financial accuracy for all accounts.
    3. Audited accounts to ensure accurate billing and client specific information.
    4. Made weekly business-to-business collection calls to resolve past due balances.
    5. Used PeopleSoft and Microsoft office to manage query data and develop ad hoc invoicing reports.
    6. Served as support liaison for field offices and Operational Support Group with questions pertaining to those local/regional accounts on aging including but not limited to client billing and payment policies and/or procedures.
    7. Worked with Sales Managers to resolve all billing inquiries etc.
    8. purchase order accuracy and tracking.
    9. Responsible for gathering the necessary data to assist Management with account specific decisions.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Bachelors Of Science In Psychology


Jr. Business Operations Associate Resume

Objective : Senior Financial Analyst with proven experience partnering with Operations to provide detailed budgets and variance analysis, and with Sales to provide business winning pricing. Leader of process and reporting improvements that standardize and simplify financial analysis. Excellent communication and negotiation skills leading to internal consensus and successful outcomes.

Skills : Java, Oracle, Visual Basic, PHP, MySQL Operating SystemsMicrosoft Office.

Description :

    1. Performed full lifecycle financial analysis on a wide variety of technical projects performed by professional consultants, project managers, and technical personnel.
    2. Assembled detailed cost estimates for technical projects using labor estimates and work breakdown structures in conjunction with project managers.
    3. Responsible for pricing state of the art information technology projects and services on both a per unit and time & materials basis, working closely with Business Development Managers to develop pricing strategies to win business.
    4. Projects involved were for as much as $5 million for customers including Wal-Mart, IBM, Dell, Wachovia and Freightliner.
    5. Responsible for performing budget variance analysis on all projects, reporting results, and recommending corrective action when necessary.
    6. Coordinated and maintained communication with project managers, sales staff, and management to discuss and report project performance.
    7. Performed financial Q/A checks on Statements of Work for all projects.
    8. Reconciled project labor and expense invoicing with internal accounting.
    9. Supervised invoicing of $30 million of accounts receivable.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Master Of Science In Business

Business Operations Associate I Resume

Objective : Seeking a career as a trainer in the insurance field. With my education background and experience working with the insurance personal lines system, can combine the two to train others in this profession. goal is to provide agents with a wealth of knowledge helping them to become better, efficient and more fluent in the system, enhancing their ability to provide superior service to their clients.

Skills : Computer Proficient in Microsoft Excel, PowerPoint, Word. Familiarity with Microsoft Access.

Description :

    1. Primary responsibilities include managing and collecting customer accounts receivable while ensuring the highest level of customer service, to both external customers as well as corporate and field office employees.
    2. Essential Functions: Manage total accounts receivable with an Aging in excess of $3.5 million.
    3. Responsible for gathering the necessary data to assist Management with account specific decisions.
    4. Support liaison for field offices and Operational Support Group with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
    5. Auditing accounts to ensure accurate billing and client specific information.
    6. Management of National customer accounts, including but not limited to invoicing, PO tracking, account resolution and working with client to resolve outstanding issues Serve as support liaison for field offices and Leadership with questions pertaining to accounts on aging including but not limited to Vendor Management Systems and payment policies and/ or procedures, PeopleSoft issues, etc.
    7. Weekly audits for quality assurance in billing and PO funding tracking Improved processes and created efficiencies for National Accounts VALUE OFFERED Proven success in motivating, and developing people while building a team to execute company objectives and reach goals.
    8. Eager and willing to lead work collaboratively with colleagues and supervisors to successfully achieve goals and expectations.
    9. Strong relationship building skill in both customer and personal interactions Ability to prioritize, analyze and problem-solve Team-oriented Deadline-driven Strong organizational skills Strong communication skills and work ethic A dedicated, results-oriented and self-motivated team player.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Entry Level
Education
Education
Business Administration

Business Operations Associate/Manager Resume

Summary : To obtain a position where I can utilize my instructional design, project management, education, and technology background to help the company achieve its objective of being the best recruiter, trainer. and developer of people.

Skills : Exceptional Communication , Verbal And Written.

Description :

    1. Associate to Managing Members of company.
    2. Reporting and auditing of Expenses, Receipts & Hours on a weekly basis.
    3. Invoicing, Accounts Receivable, Accounts Payable via PeachTree and Quickbooks.
    4. Generated files for new staff; maintained paperwork and communicated with HR Manager.
    5. Self-managed projects given.
    6. Researched topics and created reports and/or spreadsheets as requested.
    7. Independently learned programs specific to the business.
    8. Created systems and forms.
    9. Maintained files as needed.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
M.A.

Business Operations Associate II Resume

Headline : 22 years' experience in Office Accounting, Administrative and Bookkeeping. Able to identify the strengths and weaknesses of daily procedures and able to incorporate alternative efficient solutions or approaches to the process. Monitor or assess the performance of organizations to make improvements or take corrective action. Develop and implement efficient and effective guidelines for daily procedures.

Skills : Financial Analysis, Communication, Analytical, Excel, Financial Modeling, Equity Analysis.

Description :

    1. Business Operations Accounts Payable and Accounts Receivable.
    2. Document Control - Maintain electronic and hard copy filing systems Operate computers programmed with Excel and QuickBooks accounting software.
    3. Bimonthly Time and Expense Billing.
    4. Payroll expense reconciliation.
    5. Reconcile corporate credit card expenses and report discrepancies found.
    6. Developed general office procedure guidelines for new employees.
    7. Schedule corporate travel including airfare, hotel and transportation.
    8. Coordinate and organize interoffice luncheons and meetings.
    9. Maintain general office inventory.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Fine Arts

Business Operations Associate II Resume

Summary : Business Management, for the past 15 years, have delivered extraordinary results in both processing and business operations support fields of the companies that have worked for. also have 5 additional years of broad experience in customer service by working while in college that have allowed to be recognized as an extremely dependable, highly-motivated and goal-oriented coworker who pays great attention to detail in order to deliver more than what is expected.

Skills : Proficient In The Use Of Microsoft Office Suites Of Tools Such As Excel, Access, Outlook And Word.

Description :

    1. Provided to management and other analysts in a timely and accurate manner as needed.
    2. Verified the reports portray accurate information based on information requested by end user.
    3. Completeed requests from internal associates for additional reports and business operating system inquiries.
    4. Reporting is of a time sensitive nature so excel in fast paced environment.
    5. Keep open line of communication between our team and the departments we support.
    6. Worked with the Finance team to deposit checks and manage monthly rent distribution and collection.
    7. Trained the team on correctly submitting and tracking expenses
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business Management

Business Operations Associate III Resume

Summary : To secure a challenging Administrative Assistant position that will leverage my educational experience, organizational, problem solving, and administrative skills and abilities; while offering the opportunity for professional growth, and long-term career stability.

Skills : HTML, CSS, Microsoft Office Suite.

Description :

    1. Audit and maintain customer accounts totaling 2.9 million on a weekly basis.
    2. Duties include auditing the account on a weekly basis using various spreadsheets and queries.
    3. Resolve issues from the client site and our field office support regarding contractor hours and making sure that they're applied to the correct job site.
    4. Send out weekly invoices to the client and reconcile the check when received by our cash department.
    5. Special Biller, September 2003-June 2004 Audit and maintain customer accounts.
    6. Responsible for billing contractor hours into the client web based time entry system.
    7. Resolved issues from the client site and our field office support regarding contractor hours and making sure that they're applied to the correct job site.
    8. Send out weekly invoices to the client and reconcile the check when received by our cash department.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Certificate In GSA Audits

Asst. Business Operations Associate Resume

Objective : Around 3 years of experience in Digital Marketing domain, accomplished digital marketing professional focusing on strategic planning, implementation, and statistical analysis. Aimed to bring the skills acquired and practiced to an established, growing company looking to add a long-term, valuable asset to the team and as a marketing strategies involving social media, web sites and SEO, or working with clients to maximize their investments in digital trade media.

Skills : Microsoft Office, Microsoft Project, Microsoft Access, Microsoft Visio, JIRA, Sharepoint, Peoplesoft, Jd Edwards.

Description :

    1. Presented with the DFA creative and ensure to deliver the output as per the Google onshore team comments/instructions.
    2. In Continuation as AdWords Representative, responsibilities includes reviewing advertiser's ad content to check compliance with Google company policies.
    3. Responding to Google onshore sales team emails and updating them to make necessary changes, so that the ad is adhering to google policies.
    4. Always Ensures the ads served from Google 3PAS is safeguarded as family safe as per the company's adhering policies Only Google team in entire globe which filters the ad ensuring its family safe and adhering to google policies.
    5. Ensure 99.9% quality output during work approach and its error free.
    6. Persuade to progress in this line of work.
    7. Strategize ways to improve and track site performance, Compile and present SEO performance reports and Adjust PPC campaigns.
    8. Consult with independent web designers to improve the navigation of a site to enhance its search engine ranking and Utilize basic programming and web design skills to enhance SEO.
    9. Evaluate product offering, traffic, landing page quality, content, design, security, payment options, shipping options, demographics of prospective customers when determining keywords and campaigns.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Business Communications

Business Operations Associate Resume

Summary : Business operations professional with an entrepreneurial spirit and a passion for providing excellent customer service -Strategic planner that helped a small pharmaceutical consulting company grow rapidly from 6 to over 40 employees in just over 4 years -Operate with a strong sense of urgency and thrive in a fast-paced setting -Excellent written, verbal and interpersonal communication skills.

Skills : Microsoft Office, Office Management, Leadership.

Description :

    1. Responsible for maintenance and collections of multiple accounts receivable clients.
    2. Responsible for invoicing, purchase order tracking, and account resolution.
    3. During my time here I was able to resolve and collect hundreds of thousands of dollars in outstanding invoices.
    4. Was able to get multiple accounts resolved and get the client up to date with their payment process.
    5. Skills Used Outstanding customer service.
    6. Great partnership between back office and field office co-workers.
    7. Highly organized and able to manage time well.
    8. Ability to work well on a high performance team.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Associates In Psychology