A Center Supervisor will supervise the center activities and also train the new hires and representatives. The major duties vary from center to center, but normally the following duties listed on the Center Supervisor Resume are carried out on day-to-day basis – handling complaints and providing support to clients, hiring and training employees, handling all escalated or difficult issues, monitoring representative progress, coaching staff as so to provide excellent customer service, identifying operational issues; preparing and analyzing reports; and maximizing customer satisfaction.
Some of the needed skills for the post include – proficiency with the latest technology, exceptional verbal and written communication skills, a strong understanding of company products, policies and services; supervisory skills, and knowledge of performance evaluation procedures. While a high school diploma may suffice, many employers prefer to see a bachelor’s degree on the resumes.
Summary : To obtain a position in which can utilize knowledge, skills, and enthusiasm to positively affect and smoothly run program within the company. Able to work variable work schedules, assist others as requested and available, and be willing to perform all assigned work.
Met record keeping and reporting requirements to the Child and Adult Care Food Program (CACFP).
Assisted with the purchasing and maintenance of food to ensure quality, cost control, and adequate inventory.
Monitored the breakfast, snack, and lunch programs.
Maintained compliance with established policies and procedures, objectives, quality assurance programs, safety, environmental, and infection control standards.
Complied with all EID standards, including current possession of EID permits, regarding personal hygiene and sanitation.
Assisted Children's Services Coordinator - Nutrition with kitchen inspections and monitoring all centers for compliance with health and safety checklists.
Responsible for ordering, inventory, and supply tracking process to ensure necessary supplies to meet production demand.
Experience
10+ Years
Level
Senior
Education
AA In Associate
Center Supervisor Resume
Summary : Center Supervisor is responsible for providing direct service to clients, coordinating with other members of the team, and leading client services. The Center Supervisor is a key member of the team in developing and delivering high quality service.
Responsible for the ordering of site's medical and office supplies staying within a $500k budget.
Decreased facilities shipping charges by over 70% by developing and implementing a new inventory control system.
Responsible for the hiring, training, and staffing of the facility.
Supervised the opening and closing of the facility which included properly starting and shutting down the labs, solving any issues that may arise, and securing the facility.
Ensured that the center complies with all federal, state, and local policies and regulations.
Possesed excellent patient-relations skills - known for having a gentle touch and the ability to alleviate patient anxiety, which attracted a steady stream of repeat donors.
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Center Supervisor Resume
Objective : To secure a challenging and responsible position where ability and experience will have valuable application. Background encompasses training and practical experience in employment history, Patient relations, Personnel scheduling, Crisis intervention.
Responsible for personnel management of conducting interviews, hiring, and training employees.
Monitored budget across state-funded programs to ensure expenditure benchmarks were achieved.
Analyzed and approved operational and program costs and financial assistance requests.
Analyzed, researched, and resolved potential risks of disallowed costs and escalated inquiries.
Influenced effective and ongoing communication amongst all center staff, vendors, and partners in order to achieve client employment goals, training or educational achievement aligned within the compliance of specific workforce programs.
Assisted direct reports with escalated issues or cases as needed
Develop work schedules and assign duties to direct report personnel to ensure efficiency.
Experience
2-5 Years
Level
Junior
Education
Business Administration
Center Supervisor Resume
Headline : Professional with over 25 years of operations, transportation, distribution, and logistics for Fortune 100 company (UPS) as well as with a local high growth company. Highly motivated and results-driven professional bringing extensive experience in logistics and distribution.
Skills : Critical Thinking, Interpersonal Skills, Time and Priority Management.
Description :
Presented daily team meetings and impromptu huddles to review performance measures and collaborated strategies leading to appropriate action plan to meet workforce goals.
Ensured the safety and security of customers and staff while adhering to the established rules for the security of the facility and all its content.
Maintained the daily operation of an Early Head Start Center.
Supervised approximately 18 staff daily.
Followed infection control and safety procedures in carrying out daily phlebotomy functions.
Trained employees on the ever-changing procedures.
Performed other duties as assigned by leadership
Experience
5-7 Years
Level
Executive
Education
Business Administration
Center Supervisor Resume
Objective : To become a valuable member of your team, utilizing and expanding my skills and training in the medical field as a medical assistant. I pride myself in helping others by reaching out to help the community in any way needed.
Ensured that early childhood programs are operating at a high level of quality at all times so that children's welfare, health and safety, and school readiness goals are of primary focus.
Involved parents in all aspects of the program by recruiting parents as volunteers and empowering them to take an active role in parent meetings and other center activities.
Provided overall leadership and supervision of direct service staff assuring full implementation of agency policies and procedures, state licensing requirements, and state and federal Performance Standards.
Supervised and supported staff by planning, assigning, and directing work, conducting regular exchange meetings and performance evaluations.
Monitored staff by conducting scheduled and unannounced visits to work areas.
Provided leadership through modeling professional behavior, open communication, and effective conflict resolution skills.
Coordinated site personnel management functions to include recruitment, selection, placement, and reward and discipline of staff.
Experience
2-5 Years
Level
Executive
Education
BS
Center Supervisor Resume
Objective : As a Center Supervisor, to provide support to Account Representatives and Client Services Supervisor for all aspects of customer service, account management, marketing support, and other administrative projects.
Skills : Counseling, Group Facilitation, Government Relations,.
Description :
Monitored workload of assigned staff members, providing input for staff evaluations, determine appropriate disciplinary/achievements actions, ensure staff adheres to company, State, and Federal policies and procedures.
Reviewed the delivery of the information of our various programs such as food stamps, Welfare, and childcare assistance.
Ensured attainment of program performance measures.
Prepared and submitted reports to administration, coordinated customer flow to ensure optimal efficiency.
Managed and coordinated the social services offered through our office to our clientele on the most efficient level possible.
Worked with life transitions, such as career changes, getting out of the military or when life throws a curveball.
Worked for the state and federal government specifically searching out people who are financially sinking or have hit the proverbial roadblock to their goals.
Experience
2-5 Years
Level
Executive
Education
MS
Center Supervisor Resume
Objective : Center Supervisor is responsible for all the administrative aspects of the Center, including recruiting, hiring and performance management. This includes oversight of the Center’s HR, payroll, benefits and recruitment processes.
Skills : Management Experience, Problem Solving, Communication Skills.
Description :
Developed and monitored two centers and over 25 staff schedules.
Maintained filing, tracked, and documentation systems.
Conducted regular staff meetings.
Generated and documented in-kind and other allowable costs applied toward the non-federal share requirement.
Knowledged of program planning and practices in infant/toddler and preschool, center-based programs.
knowledged of Head Start Performance Standards and best practices related to early childhood education.
Knowledged of local child care licensing regulations.
Experience
2-5 Years
Level
Executive
Education
BS
Center Supervisor Resume
Objective : Responsible for the general supervision of employees assigned to the production areas. To perform all technical tasks required within the production areas and provide assistance to management to achieve business goals.
Skills : Supervising, Recruiting, Maintenance, Mentoring, Team Building, Office Administration.
Description :
Discussed job performance concerns with employees to identify causes and issues and work closely with the Human Capital on resolving problems
Ensured compliance with the company including ensuring non-exempt employees get the rest & meal breaks
Provided support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
Performed operational tasks to assure project and program service level requirements and goals are met.
Participated in meetings and recommend changes to policies and procedures
Assumed leadership responsibility for departmental tasks and contact center activities as required
Supported and enforced contact center expectations
Experience
2-5 Years
Level
Executive
Education
BS
Center Supervisor Resume
Objective : To obtain a secure position with a well-established organization with a stable environment that will lead to a lasting relationship and that will allow proving skills and abilities. Ability to read and follow Standard operating procedures(SOPs) and to maintain complete and accurate records.
Skills : Performance Reviews, Direct Supervision, Patient Care.
Description :
Oversaw the operations of the center.
Analyzed operations to evaluate the performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
Directed, planned, or implemented policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
Prepared budgets for approval, including those for funding or implementation of programs.
Prepared staff work schedules and assign specific duties.
Performed data entry into TWIST and other electronic programs and systems.
Answered and screened telephone inquiries; take and route messages and record intake information for referral to caseworkers.
Experience
2-5 Years
Level
Executive
Education
GED
Center Supervisor Resume
Objective : Highly qualified Center Supervisor with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
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