A Clerical Staff takes responsibility for maintaining the office and to ensure the smooth running of the same. Some common tasks seen on the Clerical Staff Resume are – performing basic administrative and office duties, taking responsibility for answering phones, handling deliveries, doing data entry, maintaining filing systems; acting as the first point of contact for customers; assisting with the office phone systems; taking messages and orders; taking charge of printing and faxing forms, maintaining and organizing the office filing systems; taking orders and complaints; collecting and maintaining data, providing training to new staff members; mailing and receiving packages; and taking responsibility for scheduling and maintaining the office calendar.
Clerical duties vary based on the company’s requirements, however, the following skills are universally required – familiarity with office equipment and procedures; multitasking skills, and strong customer service skills. Formal education is not mandatory for this role. However, a high school diploma is a must.
Summary : Careered, experienced, accomplished, results and achievement oriented successful Clerical Staff with a proven measurable record in administration, speech writing and public speaking, public relations.
Skills : Data Entry, Customer Service, Database.
Description :
Used current technology to schedule patients, verified insurance, and oversee the office.
Organized office files and documents Log in and sign out students into the database.
Answered customer calls quoted standard policy information.
Maintained office filing system customer correspondence Other clerical duties as assigned.
Organized patient records for appointments, admissions, and billing while providing customer service.
Directed calls to appropriate departments. Distributed correct documents to patients.
Conducted research for the different forms and cancer, compared the data and updated spreadsheets.
Experience
10+ Years
Level
Senior
Education
B.S in General Studies
Clerical Staff Resume
Objective : As a Clerical Staff over 2 years of experience responsible for processing and entering service contracts, supporting management, answering incoming calls, and performing all types of customer service.
Skills : Database, Customer Service, Phone Calls.
Description :
Opened, sorted, and distributed incoming mail.
Prepared memos, correspondence, reports, and other documents.
Set scheduled appointments and responded to inquiries.
Performed a variety of clerical duties.
Set up also maintained files. Queried database for CPS cases and assigned them to appropriate social workers.
Maintained & reviewed financial records and statements.
Prepared reports for the executive committee, membership, alumni board, and national.
Experience
0-2 Years
Level
Entry Level
Education
B.S in Finance
Clerical Staff Resume
Summary : Seeking a position as a Clerical Staff that will utilize computer knowledge, strong people skills, organizational abilities, and business experience.
Skills : Clerical Support, Patient Care, Front Desk
Management.
Description :
Responsible for answering the telephone and or personal inquiries from clients, staff outside agencies in a professional manner.
Responsible for all unit request of typing materials, composing and proofreading correspondence & reports kept a suspense file used for all assignments due to program manager's office or state office maintaining confidentiality for worker/clerical staff.
Scheduled client appointments, switchboards, and case verification service mail.
Conducted telephone training for all new clerical staff and new secretaries with office procedures.
Trained and supervised the volunteers in the unit and the summer youth.
Conducted short orientations for clients once a week.
Maintained a good working relationship with all levels of staff.
Experience
7-10 Years
Level
Management
Education
Bachelor's in Finance
Clerical Staff (Education) Resume
Headline : To continue to gain experience in the field of a Clerical Staff position where can continue my dedication, human relations experience, and hard work in a dynamic work field.
Answered multi-line phone and schedule clients for individual appointments.
Updated and maintained client charts and clinician's schedules.
Scanned and filed client documents.
Provided friendly customer service and support.
Collected and recorded customer payment.
Performed administrative duties according to agency policies and procedures, so that office personnel needs are met.
Provided supervisory assistance as well as other general administrative duties.
Operated photocopy machines, calculators, and other standard office equipment.
Experience
5-7 Years
Level
Executive
Education
Bachelors Of Arts
Clerical Staff Resume
Objective : To obtain an Clerical Staff position with in where customer care, bookkeeping, secretarial and general office paperwork skills will contribute to utmost efficiency and productivity.
Skills : Microsoft Office, Data Entry, Management.
Description :
Responsible for checking in patients and verifying their insurance.
Collected payments on services rendered and co-paid pertaining to insurance.
Answered calls and redirected them to appropriate personnel.
Held Health Fairs throughout the county reaching out to the community and offering our services and hours to accommodate the patients.
Scanned patients charts to the EMR system pertaining to the company.
Etched product information and logo onto reamer drill bits.
Labeled and packaged reamer drill bits for orders.
Completed order processing and billing to customers.
Experience
0-2 Years
Level
Entry Level
Education
Diploma in Accounting
Clerical Staff Resume
Objective : To have a Clerical Staff position where to use my skills and hardworking ability to benefit employer and be of service to others.
Skills : Microsoft Office Products, Quickbooks Accountants.
Description :
Organized file system for ultimate efficiency.
Assisted with data entry and communications.
Installed and upgraded computer network.
Assumed the role of providing organizational clarity for the company.
Responsible for planning meetings and coordinating with the included parties' schedules.
Organized electronic files and important paperwork.
Provided customer service at the front desk and by phone.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor's In Accounting
Clerical Staff Resume
Headline : Over 5 years as a Clerical Staff, worked for a time in many different industries and always looking for a new challenge and a fast learner and a hard worker.
Skills : Microsoft Office, Customer Service, Office Staff.
Description :
Prepared correspondence, and processed incoming and outgoing mail to include opening, sorting, date stamping, imaging, indexing, distributing, and narrating on computer records.
Assisted in the training of other clerical personnel.
Provided limited PC support and coordinated equipment maintenance.
Maintained paper and electronic documents and filing systems.
Utilized imaging and scanned equipment, indexes necessary forms in virtual folders in a predetermined sequence.
Initiated necessary computer documents on all appropriate cases in establishing computerized master records.
Contacted other agencies and customers to make inquiries and gather information.
Experience
5-7 Years
Level
Executive
Education
Bachelor's in Accounting
Clerical Staff Resume
Objective : Creative, responsible, and resourceful person who thrives through knowledge and enjoys exploring fields that will help me grow professionally.
Skills : Medical Records, Clerical Support, Data entry.
Description :
Provided positive customer service experiences in person and over the phone.
Answered phone calls and directed them to the proper destinations.
Performed a variety of clerical functions.
Processed all necessary paperwork in regards to buying and selling.
Entered transactions into company intranet including closings and under contracts. Scheduled appointments for agents (at least 30 a day).
Assisted customers, worked the cash register, and received and inventoried merchandise.
Scheduled appointments, working with doctors and nurses, tracking data, billing, training, filing, faxing, completing projects given.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Clerical Staff Resume
Objective : To obtain a Clerical Staff position within your company with the opportunity to contribute to its efficient operation, to earn advancement through on-the-job performance, and to utilize skills, willingness to learn, and ability to respond quickly to challenging assignments.
Skills : Customer Service, Data Entry, Phone calls.
Description :
Pulled files, copy files, input information on the computer.
Monitored multiple databases to keep track of all patient records.
Effectively controlled the release of proprietary and confidential information for general patient inquiries.
Provided administrative support to meet the organization's needs.
Managed spreadsheets that served as a ledger for land surveys.
Scheduled Manager and Team Leader File clientele information.
Kept track of Accounts Receivable, Created weekly schedules.
Assisted parents and children with school registration, Compiled student records on a desktop.
Filed and organized documents Scanned certificates.
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