Clinical Services Supervisor Resume Samples

A Clinical Services Supervisor oversees counselors and psychologists, and train practitioners, and lead them to reach their potential and also monitor the client’s treatment. Typical work activities listed on the Clinical Services Supervisor Resume are – having regular meetings with the governing board, department heads; overseeing and reviewing practitioner’s work procedures; motivating and disciplining practitioners, conducting performance reviews, ensuring practitioners comply with licensure and registration requirements; ensuring compliance and accuracy and quality of clinical documentation; and developing programs and ensuring compliance with procedures and policies.

The job skills include – proficient knowledge of applicable laws, strong people skills, outstanding communication skills, proficiency with supervision, service delivery, and case management fundamentals; and proficiency with supervision, and case management fundamentals. A Doctoral degree in psychology or a related field along with appropriate licensure is required.

 

Clinical Services Supervisor Resume example

Clinical Services Supervisor Resume

Headline : Ensuring high levels of performance and productivity of Clinical Services staff through coaching, counseling, and conducting annual performance assessments, and also Serving as a key problem solver/liaison for patient, employee, and physician concerns.

Skills : Educator, Case Manager, Speaker.

Description :

    1. Mentored and counseled clinic providers and clinical support staff by providing education and support.
    2. Assisted with on-going employee performance management.
    3. Excellent and effective communication skills in counseling, supporting, educating, and facilitating conflict resolution to clinical support staff, physicians, patients/families and other healthcare team members.
    4. Evaluated/modified processes to increase efficiency, proficiency, and decrease barriers in the clinic setting.
    5. Assisted in the development and implementation of SC policies, processes, and workflows to enhance clinical care, patient safety, EMR optimization, and business operations with the ultimate goal of improving patient health outcomes.
    6. Responsible for the hiring, training and supervision of 18 nurses within my assigned territory, many telecommuting from their home.
    7. Oversaw appropriate caseload management by analyzing data, measuring outcomes and developing action plans for patients.
    8. Performed chart audits to ensure compliance of contractual obligations Assisted in preparing staff for URAC accreditation by reviewing policies and procedures and education of staff on URAC requirements- Conducted mid-year and annual performance evaluations for all direct reports.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Arts In Nursing


Clinical Services Supervisor Resume

Objective : Experienced in providing psychological assessments, evaluations, and interventions with clients, Experienced must include work with adults with serious mental illness, child and family therapy, and work in a community agency providing mental health services.

Skills : Planning Skills, Clinical Skills.

Description :

    1. Conducted weekly case conference meeting as well as monthly staff meeting.
    2. Sought areas for improvement and educate staff under the most current regulatory guidelines.
    3. Ensured timely data entry of teams' service into the Work Ready database.
    4. Ensured achievement of goals for self and each team member.
    5. Completed quarterly field evaluations which required traveling with field nurses to patient locations in residences or hospitals.
    6. Scheduled and implemented continuing education for staff to support programs.
    7. Made numerous presentations to participating hospitals regarding Transitions of Care Programs, identifying ways to reduce health care costs and returning patients through coordination of medical staff in patient discharge planning.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
GED


Clinical Services Supervisor Resume

Headline : As a Clinical Services Supervisor, responsible for Overseeing risk and safety assessments and develops and implements protocols around crisis management, and also Coordinating programming, implementation of IEPs and individual cases with LEAs and other community stakeholders/collaterals.

Skills : Technical Writing, Management/supervision, College Level Instruction, Research, Microsoft Office, Microsoft Excel.

Description :

    1. Acted Supervisor for a staff of 15-20 clinicians, inclusive of the following disciplines: RN, PT, PTA, ST, OT, SW and CNA.
    2. Supervised the day to day clinical operations in collaboration with the executive and business directors as well as the clinicians.
    3. Collaborated with physicians, nurses, social workers, patients and their families to obtain patient referrals, complete the intake process, and communicate new patients to clinicians.
    4. Scheduled new patient admits and assist clinicians in optimizing their daily schedules.
    5. Acted hospital and skilled nursing facility liaison.
    6. Tracked current, past and potential patients and coordinate patient needs with hospital and skilled nursing facility staff.
    7. Conducted staff evaluations at regular intervals for all of the above said staff.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MS

Clinical Services Supervisor Resume

Summary : Accomplished Clinical Services Supervisor professional with 14 years of counseling and customer service experience. Clear awareness of diverse backgrounds, alert to widely varied client needs and circumstances. Able to assess problems and initiate corrective action. Skilled in communicating ideas and guidance on all levels. Adapt easily to fast-paced high-stress situations requiring attention to detail and follow-through.

Skills : Management, Coaching.

Description :

    1. Supervised a team of twelve clinical staff members.
    2. Trained to provide coverage for other clinical teams managing up to35 staff members.
    3. Maintained a working knowledge of TANF and the PA Department of Public Welfare regulations.
    4. Ensured effective, accurate and coordinated communications with County Assistance Office personnel and liaison.
    5. Provided weekly supervision to all assigned staff.
    6. Utilized sound management and leadership skills.
    7. Oversaw the clinical service provided by staff and coordinate services with Clinical Supports and Employment Services.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
MS

Clinical Services Supervisor Resume

Objective : Patient-focused and compassionate professional seeking a Registered Nurse position utilizing diverse experience and training to provide the highest level of comfort and care to all patients.

Skills : Computer Knowledge Of EPIC, Excel, Word, Kronos, Microsoft.

Description :

    1. Planned, organized, and motivated clerical staff to perform top-level customer service skills for our practices.
    2. Developed a scheduling plan to include continuous educational sessions for staff.
    3. Provided excellent customer service skills.
    4. Responsible for reports, physician practice schedule changes, charge entry and patient relations issues.
    5. Coordinated all aspects of telephone staff duties into a Muscle, Bone and Joint Training Manual for clerical staff.
    6. Coached/trained each receptionist to deliver exceptional patient care via face to face interaction and/or telephone.
    7. Streamlined the physician book-out practice for 11 providers.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
GED

Clinical Services Supervisor Resume

Objective : To achieve a Clinical Services Supervisor position with a company where I can be a viable asset. Ready to work and achieve the goals to make a long term success for me as well as the company I work for.

Skills : Microsoft Office Products, Microsoft WindowsTroubleshooting & Installation, Microsoft ServersManagement, Various Software IDE's.

Description :

    1. Monitored Respiratory Therapists and Customer Service staff to observe employee's demeanor, technical accuracy, clinical competency and conformity to company policies.
    2. Arranged for respiratory care services at patient's location for setup of equipment, the performance of clinical services and patient evaluation.
    3. Determined work procedures, prepares work schedules, and expedites workflow.
    4. Adjusted errors and complaints from patients/employees.
    5. Responsible for growth of the patient base through excellence in customer service and interaction with referral sources, physicians, and patients to facilitate the intake process, patient teaching, and patient discharge on-site at the acute care setting or physician's office for respiratory products or services.
    6. Interviewed, hired and trained new employees, planning, assigning, and directing work, appraising work and clinical performance to employees.
    7. Knowledged of ICD-9 Codes.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BA

Clinical Services Supervisor Resume

Summary : Clinical Services Supervisor Highly skilled professional with excellent practical and management experience in hospice and hospital environments. Able to set yearly budgets and establish compliance with budgetary guidelines. Recruiting, hiring, and training employees to achieve high patient care goals and census growth. Able to represent an organization while developing relationships with families, vendors, physicians, and community organizations. A strong hospice knowledge base of federal and state guidelines as well as CHAP accreditation.

Skills : Microsoft Office, Distance Learning Management Systems, Practice Management, Higher Education, Powerpoint, Communication, Patient Care.

Description :

    1. Hired, trained and retention of staff.
    2. Monitored compliance with budgetary guidelines, department policies and procedures.
    3. Implemented of quality measures.
    4. Led QA teams and drive improvements.
    5. Led IDG meetings.
    6. Completed Chap application and survey readiness and accreditation process.
    7. Site survey completed with accreditation status achieved.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BSN In Nursing

Clinical Services Supervisor Resume

Objective : Position as a Clinical Services Supervisor providing direct care to service members, their families, and retirees. Also desired is the opportunity to utilize my 8 years of university teaching experience in order to provide education and/or in-service training.

Skills : Office: Word, Electronic Medical Records, Case Management, Assessment, Counseling, Supervision.

Description :

    1. Responsible for monthly reviews to insurance companies including Medicaid/Value Options and N.C.
    2. Completed psychosocial assessments on each client.
    3. Conducted weekly staffings on each client.
    4. Provided on-call supervision for entire program.
    5. Conducted individual therapy with group home residents and family therapy with the parents of the residents.
    6. Completed daily charge entry logs for hospital-based services.
    7. Monitored daily intake of telephone calls.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
MA

Clinical Services Supervisor Resume

Summary : Coordinating professional development activities pertaining to social, emotional, psychiatric, developmental, and behavioral aspects of adolescents, Providing individual, group, and family counseling as well as case management to students.

Skills : Crisis Management, Counseling, Behavior Modification, Management Experience.

Description :

    1. Managed a team of Clinical Case Coordinators to ensure the delivery services for TANF clients required by the PA Department of Welfare.
    2. Reviewed on-going case notes, provide individual clinical sessions and interventions to clients as needed.
    3. Oversaw the Clinical Services Department to ensure all program compliance for state Inspections.
    4. Assisted in the development and implementation of a two year pilot project.
    5. Created policies and procedures manuals for program staff and clients.
    6. Created business process maps for total quality management.
    7. Achieved an 80% gainful employment success rate for TANF clients within one year.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Master In Human Services

Clinical Services Supervisor Resume

Objective : Results-oriented Clinical Services Supervisor professional. Skilled staff developer with the ability to work with diverse audiences including internal and external stakeholders. Effectively manage multi-million dollar client revenue and establish/implement short and long-range strategic plans. Excellent oral/written communication and presentation skills.

Skills : Microsoft Office, Meditech, Macintosh, PC, Mac OS X, Pyramid, Clarity LIMS, Salesforce, VeevaVault, Jama, JIRA, Balsamiq, Wrike, KPDS, ApAnywhere, Phlebotomy, CPR, Emergency Medical Technician, Spanish Medical Terminology, First Responder HazMat.

Description :

    1. Performed a variety of supervisory responsibilities to ensure the coordination, review and release of final medical reporting in the Clinical Services Group.
    2. Worked with physicians, and also interdepartmentally, to ensure quality diagnostic reporting to client physicians.
    3. Responsible for identifying and implementing process improvements.
    4. Trained new employees from start to finish in a rigorous training program (3-6 months).
    5. Helped develop the training program.
    6. Consistently worked overtime to ensure all reports were released to physicians.
    7. Organized, developed and managed team of RNs, LPNs and SWs, who are providing complex case management and care coordination to high risk Medicare/Medicaid population.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
MS