A Computer Technician Assistant assists the computer users with their technical issues, advising customers, and performs updates and upgrades. While the actual job description varies from setting to setting, certain core tasks are common and are listed on the Computer Technician Assistant Resume as – troubleshooting computer hardware and software, detecting the root cause of the issues; advising customers on how to maintain the computer equipment; assisting customers in setting up and managing their accounts; performing upgrades; installing computer software programs and hardware and accessories; removing virus, spyware, and other viruses; and updating settings.
Computer Technician Assistants troubleshoot and fix problems, and resolve all computer issues. Employers seek technicians with the following skills – extensive knowledge of identifying and solving technical issues and maintenance and providing support to databases; sound knowledge of computer hardware and software systems; deep understanding of providing help desk support; and analytical skills. Candidates with an IT qualification can easily enter this field.
Objective : To expand professional horizons in a challenging work environment with the opportunity for growth and professional rewards. Interested in gaining experience to benefit myself and become more knowledgeable within the field in which I most enjoy.
Cleaned computer hard drives from any and/or all viruses.
Assisted technicians in blocking non-work-related websites.
Assisted Computer Technicians in rebuilding computer hard drives.
Assisted staff in filing correspondences.
Troubleshoot and diagnosed equipment malfunctions.
Prepared interdepartmental and outgoing correspondences.
Participated in the planning, implementation and installation of new computer units.
Experience
0-2 Years
Level
Entry Level
Education
B.S of Science
Computer Technician Assistant Resume
Objective : Highly energetic and self-motivated individual who pays attention to details with an innovative mindset has led me to become a problem solver and an avid goal seeker. Work well with others, take direction, and an independent worker.
Skills : Microsoft Office, Customer Service, Customer Relations, Troubleshooting
Description :
Maintained 60+ student and faculty computers and printers.
Managed inventory of printer products.
Responsible for setting up new computers, as well as reformatting old computers for auction sales.
Troubleshoot and upgraded programs/software.
Provided campus-wide software, hardware, and network troubleshooting support for PC's, Apple, and peripherals.
Communicated technical information effectively to non-technical employees.
Multitasked the implementation of both hardware and software solutions for fixing computer problems.
Experience
2-5 Years
Level
Junior
Education
Bachelor's In Psychology
Computer Technician Assistant Resume
Headline : To build a successful career as an Information Technology Specialist, where my knowledge and skills will be enriched. To find a career that challenges and teaches me new skills. Personal Fast learner, disciplined, organized, hard worker, effective communicator.
Skills : Business Analysis, Computer Software, Product Knowledge.
Description :
Managed a group of 30+ computers with the technician.
Used Deepfreeze to clone an image and ghost it onto several other computers.
Repaired faulty computers and replaced parts.
Assisted in moving all computers over to active directory.
Expedited in hiring a new computer technician.
Maintained over 60 student and faculty computers and printers.
Responsible for Continuous troubleshooting and upgrading of programs/software.
Experience
5-7 Years
Level
Executive
Education
B.S Of Arts
Computer Technician Assistant Resume
Objective : To obtain a Computer Technician Assistant position in the technical services industry utilizing my certifications, training, and experience to become a vital team member of a growing organization.
Proficiently responded to students and staff computer system issues.
Repaired computers, worked with a team, and ensured functionality of products.
Provided excellent customer service and courtesy along with displaying a professional attitude at all times.
Worked well under pressure with changing priorities and not always predictable workload.
Helped supported and maintained courthouse computer systems, desktops, and peripherals.
Installed, diagnosed, repaired, maintained and upgraded all hardware and equipment while ensuring optimal workstation performance.
Troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required as well as maintain other duties as assigned.
Experience
2-5 Years
Level
Junior
Education
(A.A.S.) In Computer Technology
Computer Technician Assistant Resume
Summary : Reliable and friendly Dedicated with more than 10 years in retail and customer service. Possesses a firm commitment to customer service that has been described as second-to-none by employers. quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
Fixed and upgraded computers. Set up shipping returns with UPS.
Helped anyone on campus who needed assistance with their computer issues on-site or over the telephone.
Helped fix and upgrade computers and laptops for Windows and Apple users in a time-efficient manner.
Back up important data, upgraded computer operating systems, hardware, and software replacements and upgrades.
Responsible for Dust and bug removal.
Assisted in providing technical assistance to department staff in testing and configuring hardware, software application, and programs.
Replaced defective or inadequate software packages.
Experience
10+ Years
Level
Senior
Education
Diploma In Computer Science
Computer Technician Assistant Resume
Objective : Over 5 years of experience as a Computer Technician Assistant responsible for providing product and program administration over services such as virus and malware software, OS imaging, and support utilities.
Set up technology and installed equipment for every classroom and teacher.
Updated and reimaged computers, Apple TVs, and smartboards to ensure compatibility with other equipment.
Maintained a database of sensitive information creating credentials test-taking software.
Communicated with school administration, teachers, and staff to anticipate maintenance issues and possible scheduling conflicts.
Conferred with staff and management to establish requirements for new systems or modifications.
Provided manpower for various projects throughout campus.
Referred major hardware problems to outside service personnel for correction.
Experience
2-5 Years
Level
Junior
Education
Ph.D. In Chemistry
Computer Technician Assistant Resume
Objective : I have worked with individuals as a Computer Technician Assistant on all levels. Always willing to go a step farther to ensure the satisfaction of my employer and my customers.
Skills : Microsoft Office, Customer Service, Customer Relations,.
Description :
Inspected microcomputer equipment and prepares microcomputers for delivery to end-users.
Installed configured, and tested computer hardware, software, and peripheral equipment.
Managed projects related to hardware, software, and network design; patches cabling/installation; and punches down network connectors and hooks to network.
Upgraded computer hardware and software as necessary.
Diagnosed and resolved hardware and software problems reported by computer users.
Initiated and/or performed repairs and replacements as appropriate.
Scheduled and performed preventive maintenance on computer equipment.
Experience
0-2 Years
Level
Entry Level
Education
B.S In Computers
Computer Technician Assistant Resume
Objective : A talented individual with vast knowledge of technology who is seeking a Computer Technician Assistant position within a company, where abilities stand as an advantage for personal growth.
Provided timely and professional user support and assistance as requested; may provide user training.
Implemented and maintained user rights; disables, enabled, and created user profiles within AS400/HTE systems for the County.
Assisted in maintaining system security.
Administered maintains and updates phone systems and numbers throughout the County through Cisco Management Consoles including voice mail services.
Assisted in administering the Dorchester County local area network (LAN); may diagnose common network problems.
Assisted in the installation, upgrading, and configuration of network printing and directory structures on file servers.
Researched, tested, recommended, and implemented technology solutions for the enhancement or modification of County operations.
Received and responded to employee inquiries, requests for assistance, and complaints regarding information technology procedures and services.
Experience
0-2 Years
Level
Entry Level
Education
Certificate In Desktop Publishing
Computer Technician Assistant Resume
Objective : As a Computer Technician Assistant installs and troubleshoots computer devices, workstations, and servers including setting up access to the LAN (Local Area Network), configuring system links to basic LAN resources, and training customers on operating systems and software;
Skills : Computer Hardware, Network connectivity, MS Office.
Description :
Installed and configured new systems.
Diagnosed, troubleshoot, and repaired computer and telecommunications equipment.
Provided hardware maintenance and repair.
Maintained an accurate inventory of all systems.
Performed routine computer services, data entry, and backups.
Made equipment and repaired recommendations based on repair experience.
Moved equipment to and from sites.
Read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals.
Experience
2-5 Years
Level
Junior
Education
Diploma in Computers
Computer Technician Assistant Resume
Objective : To become associated as a Computer Technician Assistant with a company where I can build and utilize my skills while enhancing the company's productivity and overall success.
Skills : Repairing, Troubleshooting, Installing.
Description :
Staffed the Service Desk assisting customers with routine questions and requests for service on computer devices, software and hardware and providing solutions and instructions via telephone or e-mail, or remote control
Responded in-person to service calls on endpoint devices, systems, and networks.
Performed diagnostics on computers and peripherals and coaching customers on computer operations and usage.
Provided training on the use and features of endpoint devices, peripherals, applications, and LAN-based network administration and usage.
Installed and repaired basic telephone and computer equipment.
Resolved technical hardware and software problems with product vendor technical support and implemented fixes as necessary.
Researched hardware and software failures and configuration issues to discover fixes
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