Loan Manager Resume
Summary : Ensures the appropriate borrower communications are scheduled and sent to meet regulatory guidelines. Produces and maintains concise reporting on all release schedules and information.
Skills : Microsoft Office Suite, Word, Excel, Numerous Data Entry Systems.
Description :
- Directed all aspects of loan operations for a diverse clientele.
- Cultivated positive and enduring relationships with private investors and borrowers.
- Solicited private individuals using media advertising and referrals to make investments in the portfolio.
- Played a key role in growing the first $100 million real estate investment fund.
- Secured over $1 million of profit during the first year of tenure.
- Garnered a high level of attention for the new investment model that used investment fractionalization to reduce risks while providing a high rate of return.
- Coached customers on the benefits of the restructured financing by reducing payments for customers with excessive debt and poor credit.
- Assisted customers in rebuilding credit histories and improving debt management skills.
- Supervised and coached 15 team members in coordinating deals from inception to funding and portfolio placement.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Arts
Sr. Loan Manager Resume
Summary : Extensive experience in all facets of the lending/collecting/marketing paradigm. Knowledge of current banking regulations and compliance procedures. Lending experience with Community Banks, Commercial Banks, Credit Unions and Savings & Loan.
Skills : Sap, Peachtree, Excel, Microsoft, Effective Communication.
Description :
- Managed daily meetings to go over daily numbers, customer issues updated training and new products.
- Participates in the acquisition of data mapping sessions.
- Ensures the appropriate borrower communications are scheduled and sent to meet regulatory guidelines.
- Produces and maintains concise reporting on all release schedules and information.
- Maintains appropriate files by transfer or acquisition, which contain relevant information relating to the sale and transfer.
- Coordinates conference calls between all involved parties to ensure efficient loan acquisitions and releases and acts as the empowered point of contact between all parties.
- Tracks delivery of required transfer reports and distributes to appropriate servicing teams.
Experience
10+ Years
Level
Senior
Education
Associate Of Science
Jr. Loan Manager Resume
Headline : Processes loans in adherence to product guidelines and company standards. Acts as a liaison between the loan officers, customers and various departments throughout the company.
Skills : Customer Service, SAP, Excel, Accounting.
Description :
- Organized documents, maintained and managed client files.
- Hand communicating with clients, including having difficult conversations and reviewing sensitive information.
- Reviewed financial documents to calculated incomes to determine true figures for eligibility as well as reviewing and pulling credit reports.
- Knowledge of Mortgage Programs and products including basic necessary documents needed to collect and knowledge of Mortgage documents needed for signing.
- Knowledge and success with scheduling and maintaining organization for an office including over 4 years of familiarity with Microsoft Outlook.
- Setting appointments with confirmations Over 4 years' experience with client/data collection and having those sensitive conversations for comfort to collect that type of information.
- Database management Knowledge of reviewing documents for validity Ability to maintain composer and calmness during stressful, busy situations.
Experience
5-7 Years
Level
Executive
Education
Diploma
Loan Manager III Resume
Objective : Loan Manager offering 15 years of research, auditing, compliance, problem solving/conflict resolution and customer service experience. Deals with internal and external customers at all levels via telephone and email, to ensure successful communication.
Skills : Communication, Interpersonal, Research, Planning, Scheduling, Organizational And Management.
Description :
- Coordinated the underwriting, scheduling and closing of wholesale mortgage loans.
- Liaison and direct contact between the Account Executives, Underwriting and Closing departments.
- Managed a pipeline of mortgage loan brokers providing direct customer service and support.
- Answered scenario questions regarding pricing, programs and products.
- Obtained loan approval conditions and verified all documents for accuracy.
- Verified employment, assets and tax documents of mortgage borrowers.
- Issued final approval, reviewed settlement statements and pre-closing documents.
- Performed SSN checks on loan applicants and ordered market analysis reports.
- Direct contact for loan inquiries, status and provided resolution to closings and other customer service issues.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science
Loan Manager II Resume
Summary : Leads and oversees activities of a loan production, loan servicing, commercial or real estate construction loan team which may include a large single business function or multiple business functions.
Skills : Communication, Interpersonal, Research, Planning, Scheduling, Organizational And Management.
Description :
- Managed a pipeline of mortgage loan brokers providing direct customer service and support.
- Answered scenario questions regarding pricing, programs, and products.
- Obtained loan approval conditions and verified all documents for accuracy.
- Verified employment, assets and tax documents of mortgage borrowers.
- Issued final approval, reviewed settlement statements and pre-closing documents.
- Performed SSN checks on loan applicants and ordered market analysis reports.
- Direct contact for loan inquiries, status and provided resolution to closings and other customer service issues.
Experience
7-10 Years
Level
Management
Education
Business Administration
Loan Manager I Resume
Objective : An experienced and dedicated Loan Manager with strong interpersonal, analytical and organizational skills. Enjoys working in a fast-paced environment that demand attention to detail, patience, understanding and product knowledge.
Skills : Supervisor, Management, Microsoft Applications, Record Keeping, Customer Service.
Description :
- Participated in reviewing loan information with a customer at the close of the sale.
- Reiterating the loan expectations to customers regarding payments and communication.
- Making sure that quality service was being given.
- Focus on building trust with the customer to help ensure open lines of communication, by speaking with customers when payments were made in the office and on the phone.
- Communicated accurate payment information to the customer to keep account current.
- Answered any account questions regarding their loan.
- Assisted with questions pertaining to extensions and payment deferments.
- Conducted Quality Assurance on representative's phone calls to customers.
Experience
2-5 Years
Level
Executive
Education
Computer Science
Loan Manager/Coordinator Resume
Summary : Hard Working, dependable, accounting specialist. Quality Control & Focus, Strong Problem Solving Ability, Solid Listening & Phone Skills, Sound Ability to resolve Daily Task & Issues, Multitasking. Demonstrate experience in independently leading small moderate project management processes.
Skills : Proficient In Encompass, GUS, FHA Connection, DU, LP.
Description :
- Worked as a customer service rep for Mortgage Company, did cold calls for sales, answer phones, and took client information.
- Put client information in the system and creating new files.
- Created loans for clients, meet with clients to explain the loan process and sign loan documents.
- Worked with Loan Processors, Lenders, and Appraisers in the mortgage industry.
- Worked with Processing, Lenders, and helped with all training.
- Prepared and finalized all loan documentation, title paperwork, and lien issuance.
- Resolved customer complaints Assisted in daily operations Processed.
Experience
10+ Years
Level
Senior
Education
Business
Loan Manager/Representative Resume
Summary : Consistently achieve record-high customer satisfaction rankings, and performance evaluations. Respected builder and leader of customer-focused teams Shared enthusiastic commitment to customer service and childcare as a key driver of company goal attainment.
Skills : Customer Service, Customer Relations, Internet Research, Management, Team Building, Team Management.
Description :
- Promoted to manager position to train approved loans, and supervised 6+ customer service reps and loan processors.
- Fostered an environment in which clients received high levels of service and provided clients with cash in their time of need.
- Collaborated closely with the company lawyer with the repo accounts that had been sent to court.
- Enhanced employee's performance and helped build a motivated workforce.
- Worked closely with the customers to help them get out of delinquent status by offering payment arrangements, and discounts towards their loans to help them get current.
- Assist with entrance and exit counseling sessions.
- Assists students and parents with all questions relating to completing the steps required to obtain education loans, e.g. federal and private
Experience
7-10 Years
Level
Management
Education
Criminal Justice
Loan Manager/Executive Resume
Objective : An experienced and dedicated Loan Manager with strong interpersonal, analytical and organizational skills. Enjoys working in a fast-paced environment that demand attention to detail, patience, understanding and product knowledge.
Skills : Customer Relationship Management, Collections, Management, Cash Management, Visual Merchandising.
Description :
- Participated in reviewing loan information with a customer at the close of the sale.
- Reiterating the loan expectations to customers regarding payments and communication.
- Focus on building trust with the customer to help ensure open lines of communication, by speaking with customers when payments were made in the office and on the phone.
- Communicated accurate payment information to the customer to keep account current.
- Answered any account questions regarding their loan.
- Assisted with questions pertaining to extensions and payment deferments.
- Conducted Quality Assurance on representative's phone calls to customers.
- Coached on areas that need improvement along with re-visited training material to help maintain excellent customer relations.
Experience
2-5 Years
Level
Junior
Education
Computer Science
Loan Manager Resume
Summary : To utilize professional acquired expertise, creative talents and commitment to excellence to secure a position where strategic planning and decision making skills will be fully utilized.
Skills : Dispute Resolution, Retention, Professional Negotiator, Training, Development.
Description :
- Processed Conventional and FHA loans per lenders guidelines using underwriting software's DU/LP.
- Issued pre-approvals letters with loan conditions.
- Gathered conditions from loan officers and or customers for finial loan submission to the underwriter.
- Confirmed dates for loan closings, generated and submitted closing documentation to a title company for closing.
- Ordered closing funds by wire and or check.
- Followed up on funding of loans, and prepared loans to be sold to investors.
- Determined staffing requirements, and interviewed, hired and trained new employees, or oversaw those personnel processes.
Experience
10+ Years
Level
Senior
Education
Secretarial Science
