Configuration Technician Resume Samples

A Configuration Technician takes responsibility for installing, testing, and troubleshooting software and operating systems. The job description entails evaluating network and analyzing security measures and to ensure that they function correctly. Other crucial duties are listed on the Configuration Technician Resume as – helping the IT staff in analyzing, troubleshooting, and evaluating network issues; performing file backups on the network; assisting the company’s computer users through phone or email or personal visits; setting up and repairing computer equipment and related devices; training users to work with new computer hardware, software, and networking equipment; and making recommendations for enhancing functionality.

Skills that are considered essential for this role include the following – strong customer service skills; the ability to handle all types of configuration issues; the ability to describe appropriate solutions to non-technical users; and skillful in writing manuals and instructions. While a postsecondary degree is not mandatory, possessing computer and configuration knowledge is crucial.

Configuration Technician Resume example

Configuration Technician Resume

Objective : To utilize my experience in a position that will enable me to contribute to the company my talents of accuracy, ability to meet deadlines, employee productivity, job satisfaction, discipline to follow through with plans, ethical discipline, organizational capabilities, and positive attitude.

Skills : IT Systems, PC Support and Diagnostics, PC Build/Repair/Upgrade, Cables/Electrical.

Description :

    1. Researched and analyzed any changes to the engineering structure before releasing the change to the business system.
    2. Signed off on the changes made to the product structure.
    3. Installed, Built, and Configured HP server racks per Client configuration.
    4. Audited accuracy of other engineering associates entering data into the business system.
    5. Conferred with various departments for information required to create a part number and engineering follow down requirements.
    6. Coordinated review of the change request, determines the disposition of in-process or in-stock parts, scrap, rework, etc., effectively dates if applicable, review of the effect on all assemblies where used, communication of change to other departments, and other related activities.
    7. Referred major hardware or software problems or defective products to vendors or technicians for service.
    8. Developed training materials and procedures, or train users in the proper use of hardware or software.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
B.S in Science


Configuration Technician Resume

Objective : To succeed in a Configuration Technician environment of growth and excellence and earn a job which provides me job satisfaction and self-development and helps me achieve personal as well as organizational goals.

Skills : Customer Service, Technical Support, Troubleshoot.

Description :

    1. Assisted and read specifications to determine component parts and assembly sequences of telecommunication wireless units to build Samsung cabinets for Sprint NV, Ocean, and 2.5 projects.
    2. Installed of Samsung components, cabling and wiring, according to specifications by the cabinets BOM.
    3. Upgraded firmware and software for the CDMA and LTE DU shelves.
    4. Configured the IOS and installation of licenses to the Cisco CSR and ASR routers.
    5. Analyzed, evaluated, and critiqued the effectiveness of operations while meeting productivity goals.
    6. Adhered to strict policies, procedures, practices, and techniques to improve system integrity as well as customer satisfaction.
    7. Effectively reported daily operations to the supervisor or project representative.
    8. Effectively updated all of the trackers and card flashing daily.
    9. Insured items for proper appearance and operations before shipping.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
B.S in Computers


Configuration Technician Resume

Objective : Configuration Technician position as a technical support specialist in a growing environment that will utilize my technical and supervisory skills to meet or exceed business objectives.

Skills : Computer Technician, Technical Support, Data Entry/Order Processing.

Description :

    1. Installed client specific hardware and software such as memory, zip drives, NIC cards, and microprocessors.
    2. Configured PC's as specified by client, including the installation of various operating systems such as Windows Professional or WinNT 4.0., installation of software and related drivers, as well as troubleshoot errors.
    3. Supervised 3 assembly teams, ensuring the correct and accurate installation of client specified hardware.
    4. Responsible for schedule and management of line positions.
    5. Troubleshoot CPU's using Industry View software and provided support services to the configuration teams.
    6. Enforced the process for defective products.
    7. Responsible for 100% accuracy of all warehouse inventory adjustments.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
B.S in Computers

Configuration Technician Resume

Headline : Accomplished Configuration Technician professional, with at least 10 years of work experience. Remarkable knowledge of rail operating systems and procedures with capable of communicating and working with all levels of an organization.

Skills : Microsoft Office, Training, Team Building, Customer Relations, Union Contract Agreement.

Description :

    1. Configured and installed operating systems, software applications, and hardware components into Microsoft platforms.
    2. Utilized troubleshooting abilities for both hardware and software issues as they occurred.
    3. Installed custom ghost images into a variety of brand PC desktops, at customer's request.
    4. Provided computer updates, and installed selected drivers, for unsupported applications.
    5. Selected as a Work-Life Balance team member for CDW's Configuration Department.
    6. Collectively, implemented new methods for employees, such as improving the balance in their work environment and personal life.
    7. Chosen on several occasions, as a representative for CDW's Configuration Department.
    8. Reported issues, concerns, and to make recommendations on behalf of other employees.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MBA In Management

Configuration Technician Resume

Summary : Seeking a position as an IT professional using exceptional proficiency in Windows-based applications along with solid insight into troubleshooting both hardware and software problems over a broad spectrum.

Skills : IOS, Microsoft, Windows, Repairing.

Description :

    1. Tested, configured systems for appropriate functioning, and troubleshoot for any errors found.
    2. Refreshed computers and associated peripheral equipment to the latest Windows 7 operating systems.
    3. Followed customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied.
    4. Complied with departmental training certification requirements based on configuration level.
    5. Researched hardware and software literature to keep abreast on new product / service developments and announcements.
    6. Worked with Lead Technicians on difficult to solve problems or configurations.
    7. Checked, bundled, and wrapped finished products for shipping.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Information Technology

Configuration Technician Resume

Summary : To obtain the position of Technical Solution Support Representative that will engage my experience, education, and my extraordinary ability to work well with people to be an asset to Great Lakes Health Connect.

Skills : TCP/IP, Vmware, Microsoft Office, Cisco, Citrix, Active Directory, Servers, Windows.

Description :

    1. Performed superior work in the company's Western Distribution Center and ensuring a high level of customer satisfaction for both government and business clients.
    2. Analyzed requirements and developed solutions.
    3. Maintained a superior level of quality.
    4. Consistently exceeded priority and standard deadlines.
    5. Ordered parts as required in a timely manner.
    6. Installed and configured RAM and hard drive upgrades, installed NIC and Mobile Broadband Drives in desktop and mobile devices, and changed out and imaged hard drives for OS and other installed applications.
    7. Assisted energetically with special projects as required.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Bachelor Of Information Technology

Configuration Technician Resume

Headline : Over 7 years of experience with computers in the business and private sector, this includes extensive experience with Microsoft Windows and Mac/Apple Operating Systems and associated software (s). Perform network upgrades, maintenance and support for network infrastructure. Experienced with PC Troubleshooting, security and protective measures, general maintenance to include installation of operating systems, restoration and hardware replacement.

Skills : Applications:Windows XP/Vista/7, MS Outlook, MS Office, Installing.

Description :

    1. Unpacked appropriate CPU (Central Processing Unit), hardware and software and then installs each at default or to custom specifications.
    2. Configured systems (desktops, laptops, printers, tablets, etc.) for clients Tests configured systems for appropriate functioning and troubleshoots for any errors found.
    3. Completed all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements.
    4. Followed customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied Complies with departmental training certification requirements based on configuration level.
    5. Troubleshoot malfunctioning units using efficient problem solving techniques and departmental procedures.
    6. Worked with Lead Technicians on difficult to solve problems or configurations.
    7. Fixed and loaded PC's that were ordered and returned for one reason or another and put them back into working order.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Computer Networking And Security

Configuration Technician Resume

Summary : To fulfill all duties as instructed to the best of my ability, while promoting growth and movement in my field, to increase overall productivity and gain knowledge in technological advancements.

Skills : Computer Hardware,Computer Software, Networking.

Description :

    1. Strategically prioritized and directed key technical projects to ensure on-time, requirements-compliant completion.
    2. Effectively analyzed internal processes to define inefficiencies and provided expert recommendations to boost productivity and streamline workflow.
    3. Successfully established and configured computers and researched all hardware parts before assembly.
    4. Reviewed, troubleshot, and resolved computer malfunctions, further illustrating exceptional technical skills.
    5. Earned a promotion as a Configuration Technician and was selected by management to work with departments on staffing issues, due to exceptional performance and dedication.
    6. Efficiently set up and installed specific software on hundreds of client PCs.
    7. Provided quality assurance to insure the customer configurations were accurate.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
B.S in Computer Science

Configuration Technician Resume

Headline : As a Configuration Technician over 4 years with responsibilities that involves systems and network administration, the opportunity will allow for advancement and the growth of my business management skills and networking knowledge.

Skills : Microsoft Office, Customer Specifications, Management.

Description :

    1. Ran cables to the microchip manufacture tools from the network hub in a cleanroom.
    2. Assisted with network projects such as deploying IP phones and database entry.
    3. Assisted the help desk with tickets.
    4. Installed and tested components.
    5. Ensured that the job is complete to the satisfaction of the customer.
    6. Configured Cisco Switches, APs, and all Wayport's network management devices for Cisco WLAN by Korn shell scripting.
    7. Troubleshot and communicated with other departments to reach goals and solve issues with analytical, problem-solving, and organizational skills.
    8. Built and configured the complete high-speed wireless networks that met the needs of travelers to worldwide.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
A.S In Information Technology

Configuration Technician Resume

Objective : Technical professional with over fifteen years of experience. Process-oriented team player with customer-focused skills that improve efficiencies and reduce expenses. Areas of expertise include PC Desktop Support Customer Service Quality Assurance Network Configuration Windows Operating Systems Telecommunication Systems.

Skills : Inventory Management, Order Select, Customer service.

Description :

    1. Configured HP/Dell servers' desktops, laptops and Cisco routers via imaging process (Symantec GHOST) by loading various modified Operation systems.
    2. Configured LEXMARK printers and other print devices.
    3. Installed Microsoft office suite and 3rd party software and hardware(memory, drives, expansion cards, service paks and security programs) Configure network properties.
    4. Upgraded HP servers, cisco network devices, printers, and desktop systems.
    5. Installed networking cables and patch panels for Cisco switches and routers, printers, and computers.
    6. Performed duties as Network Administrator (Win Server 2003) removing/adding computers from domains.
    7. Installed programs over the network, executing network scripts, and active directory.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
B.S in Management