A Circulation Director develops mail strategies and creates a mailing list for catalog promotions. Typical work activities seen on Circulation Director Resume include the following – coordinating with production units; reviewing mailing lists; analyzing customer responses; maintaining circulation databases; providing timely response to customer queries; supporting in marketing initiatives, overseeing promotions and email offers; assisting in budget preparation; handling expense management activities, and determining business forecast.
Some of the skills that are resourceful for this role include – deep knowledge of standard library principles and materials; huge knowledge of electronics information delivery systems; the ability to prepare business reports; knowledge of applying new methods and procedures pertaining to circulation; supervisory capabilities; and outstanding experience in providing customer service for public and other library services. Even though an MLS degree is not mandatory, library-related course work and prior work experience are mandatory.
Headline : Dynamic Circulation Director with 7 years of experience in optimizing distribution strategies and enhancing operational efficiency. Proven ability to lead teams, streamline processes, and drive revenue growth through innovative solutions. Committed to delivering exceptional customer service while maintaining high standards in circulation management.
Completed a comprehensive redesign of home delivery logistics, enhancing route efficiency and service levels.
Realigned delivery operations, achieving record improvements in customer satisfaction metrics.
Developed and implemented a continuous training program for management staff to bolster leadership skills.
Increased office pay by 25% within 15 months while significantly reducing operational costs.
Maintained low complaint rates, achieving 1.55 complaints per thousand deliveries in April.
Supervised a diverse workforce of 19 employees and 77 independent contractors, ensuring operational excellence.
Led a team of 6 staff members and 90 independent contractors, fostering a collaborative work environment.
Experience
5-7 Years
Level
Management
Education
B.A.
Senior Circulation Director Resume
Summary : Accomplished Senior Circulation Director with a decade of expertise in driving circulation growth and operational excellence. Adept at implementing innovative strategies that enhance distribution efficiency and maximize revenue. Passionate about fostering strong relationships with stakeholders and delivering superior service standards in circulation management.
Skills : Circulation Strategy Development, Advertising Sales, Brand Management, Social Media Strategy, Print Production
Description :
Managed and led the Circulation Department, overseeing Mailroom and Maintenance operations.
Analyzed monthly collections and daily reports to optimize revenue streams.
Prepared and submitted ABC reports and Statements of Ownership to ensure compliance.
Directed the NIE program, guaranteeing timely delivery of materials.
Collaborated closely with Editorial, Composing, and Press Room teams to enhance workflow.
Maintained Profit-Loss statements monthly, achieving increased revenues and reduced expenses.
Implemented strategic initiatives to enhance subscriber engagement and retention.
Experience
10+ Years
Level
Senior
Education
B.A.
Circulation Director Resume
Objective : As a Circulation Director with 2 years of dedicated experience, I excel in enhancing distribution strategies and optimizing customer engagement. My focus is on driving revenue through strategic initiatives and fostering strong vendor relationships. I am eager to leverage my skills to improve operational efficiencies and deliver exceptional service in circulation management.
Progressed from carrier to Customer Service Representative, gaining insights into circulation operations.
Led circulation efforts for seven weekly newspapers, enhancing community outreach.
Developed strategies to build a robust subscriber base in Montgomery and Greene Counties.
Established strong vendor relationships to enhance single copy sales.
Managed a network of 500 carriers, ensuring timely delivery of newspapers.
Coordinated route mapping to optimize delivery efficiency.
Oversaw payroll processes, employee onboarding, and performance evaluations.
Experience
0-2 Years
Level
Entry Level
Education
B.A.
Circulation Director - Advanced Resume
Summary : Seasoned Circulation Director with 10 years of expertise in enhancing distribution frameworks and elevating operational performance. Demonstrated success in leading diverse teams, implementing strategic initiatives, and driving substantial revenue growth. Dedicated to fostering exemplary customer relations and optimizing circulation processes to achieve organizational goals.
Skills : Public Relations, Digital Strategy Development, Stakeholder Engagement, Project Management, Sales Forecasting, Content Development
Description :
Executed successful marketing and service campaigns, leading to a 25% increase in annual sales projections.
Served as a regional liaison, collaborating effectively with national staff to ensure alignment with corporate objectives.
Oversaw the supervision of 18 employees, enhancing team performance and productivity.
Managed daily operations of home delivery customer service departments, improving efficiency and customer satisfaction.
Coordinated with national office to align sales and service objectives, driving operational success.
Established new key retail accounts, expanding our market reach and distribution capabilities.
Maintained strategic relationships with partners and distributors, fostering collaboration and growth.
Experience
7-10 Years
Level
Management
Education
B.A. Business Mgmt.
Circulation Director Resume
Headline : Accomplished Circulation Director with 7 years of proven expertise in enhancing distribution operations and maximizing revenue streams. Skilled in leading cross-functional teams to implement innovative strategies that improve efficiency and customer engagement. Driven to build strong partnerships and deliver top-tier service while achieving organizational goals.
Oversee all aspects of Print and Digital Sales Initiatives, ensuring alignment with strategic goals.
Manage a budget exceeding $15 million, achieving revenue targets consistently for over 40 months.
Transitioned Home Delivery and Single Copy operations to a distributor model, saving over $300,000 annually.
Optimized staffing and operational processes, resulting in improved efficiency across departments.
Forged partnerships with major sports teams to enhance subscription growth and boost single-copy sales.
Increased Single Copy Sunday sales by 6% over three years through innovative promotional campaigns.
Revamped invoicing processes to enhance advertising revenue and improve subscriber retention.
Experience
5-7 Years
Level
Management
Education
B.A. in Business
Circulation Director - Entry Resume
Objective : Enthusiastic Circulation Director with 2 years of experience in enhancing distribution systems and elevating customer satisfaction. Skilled in optimizing processes, managing teams, and implementing effective strategies to increase revenue. Eager to contribute my expertise in circulation management to drive operational success and foster strong client relationships.
Skills : Inventory Management, Logistics Coordination, Data Analysis, Visual Communication
Description :
Managed accounting for eight newspapers, ensuring compliance with ABC Audit Bureau of Circulation.
Oversaw five properties, including the management of infrastructure and grounds valued at $1.7M.
Directed a team of 50 employees, fostering a collaborative and high-performing environment.
Forecasted budget circulation revenue and expenses, achieving a consistent average revenue of $350,000 over six years.
Designed and maintained a fleet of vans for efficient distribution.
Budgeted and procured capital equipment, including 32 vending machines for enhanced market presence.
Enhanced operational efficiency through process optimization and staff training.
Experience
0-2 Years
Level
Entry Level
Education
B.A.
Circulation Director Resume
Objective : Results-oriented Circulation Director with 5 years of experience in transforming distribution operations to enhance efficiency and revenue. Skilled in leading diverse teams and implementing strategic initiatives that boost customer engagement and retention. Passionate about leveraging data-driven insights to optimize circulation processes and deliver exceptional service.
Skills : Event Planning, Operational Efficiency, Distribution Logistics, Communication Skills, Training & Development, Audience Development
Description :
Oversaw the daily printing and distribution of newspapers, ensuring timely delivery to subscribers.
Managed direct mail campaigns, increasing circulation through targeted outreach.
Developed and executed successful circulation and retention initiatives, generating consistent revenue streams.
Led a team of 6 FTEs, 3 PTEs, and 94 Independent Contractors, improving team efficiency through effective management.
Consolidated delivery routes, achieving a significant reduction in operational costs.
Converted subscribers to a locked-in rate, enhancing customer loyalty and retention.
Implemented performance metrics to monitor and improve distribution efficiency.
Experience
2-5 Years
Level
Consultant
Education
B.A.
Circulation Director Supervisor Resume
Headline : Proficient Circulation Director Supervisor with 7 years of extensive experience in refining distribution processes and boosting operational performance. Expertise in leading teams to implement strategic initiatives that enhance customer satisfaction and drive revenue growth. Passionate about optimizing circulation management and fostering strong stakeholder relationships.
Promoted to Circulation Director Supervisor due to exceptional performance and ability to quickly master operational frameworks.
Maintained home delivery service complaints below the company standard of 1.75 per 1,000 deliveries by restructuring team roles effectively.
Implemented a customer feedback program that increased service satisfaction ratings by 30% within one year.
Converted vendor agents from independent contractors to company employees, saving $40,000 annually.
Assisted in developing distribution strategies for new product launches while training new Circulation Directors.
Coached Distribution Managers and Customer Service staff to enhance service delivery and operational efficiency.
Increased single-copy sales and home delivery subscriptions through innovative marketing campaigns.
Experience
5-7 Years
Level
Management
Education
B.A.
Circulation Director Resume
Objective : Accomplished Circulation Director with 5 years of experience in enhancing distribution frameworks to maximize revenue and operational efficiency. Expertise in leading diverse teams, implementing strategic initiatives, and fostering strong client relationships. Committed to driving customer satisfaction and leveraging innovative solutions to achieve organizational goals.
Managed distribution of multiple products, including The Daily Courier and Prescott Valley Tribune, ensuring timely delivery.
Leveraged Route Smart technology to enhance delivery efficiency, optimizing routes and reducing delays.
Redesigned circulation staffing to elevate the customer experience, resulting in improved satisfaction rates.
Initiated a customer retention program that successfully reversed declining home delivery metrics.
Crafted and executed comprehensive sales and marketing strategies for diverse product lines.
Achieved a significant reduction in delivery expenses through strategic operational adjustments.
Stopped the trend of declining circulation by implementing targeted initiatives, posting three months of growth.
Experience
2-5 Years
Level
Management
Education
B.A.
Circulation Director Resume
Summary : Accomplished Circulation Director with over 10 years of experience in optimizing distribution networks and enhancing operational effectiveness. Proven track record of leading teams to achieve strategic goals, driving significant revenue growth, and implementing innovative solutions. Dedicated to fostering strong stakeholder relationships and delivering exceptional service standards in circulation management.
Skills : Strategic Planning And Execution, Marketing Strategy, Digital Marketing, Revenue Growth, Market Research
Description :
Managed circulation department budget to optimize resource allocation across product lines.
Ensured compliance with company policies for all distribution processes.
Monitored inventory levels daily to guarantee timely delivery to customers.
Collaborated with cross-functional teams on upcoming projects to enhance service delivery.
Reviewed publication plans to ensure adequate service levels for targeted audience segments.
Completed monthly budgets for each publication and analyzed financial performance.
Developed metrics for evaluating distribution efficiency and effectiveness.
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