Correspondence Specialist Resume Samples

A Correspondence Specialist takes responsibility for receiving and processing correspondence from the public, private, and government entities. The daily duties included on the Correspondence Specialist Resume include the following – checking emails several times in a day, receiving correspondence, and assigning control numbers to each item; correctly identifying and noting urgent and priority correspondence, reviewing correspondence and re-routing correspondence to appropriate personnel; monitoring and controlling correspondence’ maintaining the basic database of all correspondence, and undertaking all other administrative duties.

Those seeking this job role must have strong computer, communication, and business skills. Writing, grammar, and spelling abilities are also needed. These specialists need to stay organized, pay attention to details; and possess strong reading comprehension. The ability to use all sorts of MS Products are also essential. A high school diploma is required for this role, however, a majority of companies seek those having a degree for fulfilling their correspondence-related activities.

Correspondence Specialist Resume example

Correspondence Specialist Resume

Objective : An experienced professional looking to utilize knowledge in Cultural and Applied Anthropology and skills in ethnographic field methods to research public issues in order to better serve the community.

Skills : Test Mark Compression CM-4000-DR.

Description :

    1. Responded to mail from customers.
    2. Worked with legal team to resolve disputes through Better Business Bureau, Attorney General, and similar agencies Process returns and exchanges.
    3. Provided team lead support to agents.
    4. Prepared reports on high-level complaints.
    5. Completing the related schedules for each quarter for Qualified Empire Zone Enterprise Tax Project.
    6. Sourced candidates from internal and external sources interviews.
    7. Set up and conduct telephone and face-to-face.
    8. Performed reference checks and previous employment verification.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS in Nursing


Correspondence Specialist Resume

Objective : Reliable Human Resources Manager with Bachelor's of Science in Human Services and Management and background in Recruiting. Genuine and Passionate with 10 years of experience in Recruiting and Management.

Skills : Powerpoint, Excel, Office Management, Payroll, Staffing, Staff Management, Training & Development, Communication, Data Entry, Customer Service, Curriculum Development, Microsoft, Customer Relationship Management.

Description :

    1. Scheduled or dispatched workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
    2. Received or prepared work orders.
    3. Confered with customers or supervising personnel to address questions, problems, or requests for service or equipment.
    4. Recorded and maintained files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
    5. Prepared documents and correspondence such as damage claims, credit and billing inquiries, invoices, and service complaints.
    6. Compiled data from records to prepare periodic reports.
    7. Typed acknowledgment letters to persons sending correspondence.
    8. Composed letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billings, or unsatisfactory service.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MS in Counseling


Correspondence Specialist Resume

Objective : Outgoing, energetic professional with a successful record of embracing new challenges and a passion for the art of Marketing. Driven to establish and achieve business objectives. Excellent listening skills and positive demeanor. Resourceful team member, skilled in identifying project needs and creatively solving problems.

Skills : Communications, Launches, Project Planning, Organization.

Description :

    1. Responsible for performing clerical tasks to ensure the appropriate processing, maintenance, and retrieval of patients' medical records.
    2. Provided security for customers' records at all times.
    3. Accounted for money and other forms of cash payment in connection with commercial or government activities reviews and evaluations information to determine compliance with laws.
    4. Retrieved manual records from health centers or electronic medical records from a computer database.
    5. Performed day-to-day administrative tasks such as maintaining information files and processing government health contracts and health records.
    6. Operated office equipment such as voice mail messaging systems, copiers, fax machines, UB92 billing, scanning, medical terminology, etc.
    7. Operated all telecommunication related equipment; Conveyance consoles, beepers, cellular phones, typewriter, two-way radio, back-up microphone, fax machine.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS in Project Management

Correspondence Specialist Resume

Objective : Seeking to utilize skills in customer service, problem-solving, organization, and communication in a results-driven sales or customer service position.

Skills : Microsoft Word, Access, Management Skills.

Description :

    1. Completed form letters and E-mails in response to requests or problems identified in correspondence.
    2. Composed letters and E-mails in reply to correspondence concerning such items as requests for merchandise, damage claims, incorrect billings, or unsatisfactory service.
    3. Ensured letters and E-mails were of high quality regarding grammar, punctuation, composition, and writing style, and that confidentiality standard was maintained.
    4. Gathered records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
    5. Aided in expediting consumer repairs by coordinating schedules, parts shipments, and financial assistance.
    6. Researched and problem solved difficult consumer inquiries/complaints and brought them to the proper resolution.
    7. Trained new employees on how to write letters and other aspects.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associates in Applied Science

Correspondence Specialist Resume

Summary : Seeks to obtain a position as an Administrative Specialist, to utilize skills and abilities as an administrator, an enthusiastic, and goal orientated, willing to assist the corporation in which one is employed to rise to the top by using unique and efficient abilities to bring growth to the corporation.

Skills : Word, Management Skills, Planning Skills.

Description :

    1. Performed a variety of clerical duties for the department, including shared responsibilities for co-workers when needed including sharing responsibilities for Receptionist when needed.
    2. Monitored and provided patient health care information to legitimate requestors, ensure patient privacy and confidentiality at all times.
    3. Functioned in cooperation with various other sources concerning patient health care information, Insurance companies, attorneys, and other acute care institutions, Armed Forces, Physicians offices.
    4. Ordered documents and work closely with CGH Risk Manager concerning specific cases for Court Orders and Subpoenas.
    5. Demonstrated the ability to pay close attention to detail, being empathetic to customers, being positive, being a driving force.
    6. Maintained professional, informative communication with various parties.
    7. Developed a knowledge-base in an unfamiliar field to properly execute.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associate in Business Management

Correspondence Specialist Resume

Headline : Seeks to utilize skills in customer service, problem-solving, organization, and communication in a results-driven sales or customer service position.

Skills : Microsoft Office Suite, Basic Computer, Typing Speed of 55wpm, Multitasking, Organization, Attention to Detail.

Description :

    1. Completed form letters and E-mails in response to requests or problems identified in correspondence.
    2. Composed letters and E-mails in reply to correspondence concerning such items as requests for merchandise, damage claims, incorrect billings, or unsatisfactory service.
    3. Ensured letters and E-mails were of high quality regarding grammar, punctuation, composition, and writing style, and that confidentiality standard were maintained.
    4. Gathered records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
    5. Aided in expediting consumer repairs by coordinating schedules, parts shipments, and financial assistance.
    6. Researched and problem solved difficult consumer inquiries/complaints and brought them to the proper resolution.
    7. Processed incoming mail from the customer and inputting notes and smart coding accounts for the collection floor.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates Degree

Correspondence Specialist Resume

Objective : 7+ years of mortgage experience. Strong analytical and research skills with a keen eye for accuracy and attention to detail. Customer Service focused and results-driven. Strong leadership skills; able to prioritize, delegate tasks, and make sound decisions quickly while maintaining a focus on the bottom line.

Skills : Acrobat, Customer Service, Quickbooks, Data Entry, Detail Oriented, Editing, Publisher, Team Player, Type 60 Wpm, Office Suite, Adaptable, Microsoft Office.

Description :

    1. Reviewed release of information requests from clients to determine whether medical records could legally be released.
    2. Heavy contact with clients via telephone and in person.
    3. Helped clients understand the release process provided a release of information needed to fill requests for records.
    4. Invoiced and accepted payment for the release of records.
    5. Prepared records for subpoenas, depositions, and Workman Compensation hearings.
    6. Organized letters and emails to disperse them to others on the team.
    7. Answered them and helped to retain the records for the future.
    8. Appointed the letter administrator, distributing the letters to other team members.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Medical Terminology

Correspondence Specialist Resume

Summary : Offering an MSM in Business and Management and 25 years of progressive experience in mortgage processing and mortgage lending. 3 years of experience in handling & ensuring the successful completion of quality.

Skills : Records Management, Sharepoint, Shipping & Receiving, Document Management, Teamwork, Customer Service Representative, Legal Research, Editing, Written Correspondence.

Description :

    1. Managed a personal pipeline of customer and vendor inquiries received via mail, email, fax, and company website.
    2. Reviewed individual cases that require extensive research and collaboration with key stakeholders in every department.
    3. Composed letters while adhering to state and company-mandated deadlines advising customers and third parties of the action taken and resolution reached.
    4. Initiated the development of a style-guide in order for letters to carry a more consistent voice amongst the writing team.
    5. Ensured consistent and accurate information is communicated to the borrower.
    6. Helped drive the use of a new letter format which allows the customer to better understand issues at hand, corrections took, and the impact on their account.
    7. Answered correspondence at loan servicing center.
    8. Conduct payment research, evaluate refund requests, submit name change, and other edit requests, waive fees when applicable.
    9. Advised borrowers of additional documentation required for loans to be reviewed for possible loan modification assistance.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS in Journalism

Correspondence Specialist Resume

Summary : A driven, efficient, and discreet administration professional well-versed in the full range of administrative responsibilities, from being the face of the organization as a receptionist and managing a switchboard to data entry.

Skills : Microsoft Excel, Access, Training Skills.

Description :

    1. Automated customized response for direct mail campaigns; produce correspondence for customers, vendors, and charitable organizations.
    2. Maintained product/service expertise, supporting direct marketing campaigns, as liaison to client.
    3. Trained product/service knowledge for frontline service representatives, Leads, and Supervisors.
    4. Facilitated process improvement; train for, and track, customer service issue responses.
    5. Represented client in public relations, BBB inquiries, a criminal investigation, and State Attorneys General investigations.
    6. Resolved ongoing and difficult consumer issues and fulfill extraordinary customer opportunities.
    7. Responded to Consumer credit Bureau disputes.
    8. Actively responded to social media complaints and questions.
    9. Researched financial information to complete misapplied payment investigations.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Executive
Education
Education
AS in Management Information Systems

Correspondence Specialist Resume

Objective : Having 14 years of experience working in a business office and understand the intricacy that comes with a close work environment. Duties include the chat team, email, and letter correspondence team, to the latest position as digital media relations senior.

Skills : Microsoft Office, Customer Relations, SAP Parts, And Product Availability Systems.

Description :

    1. Reviewed questions posed by the general public, physicians other entities regarding public health issues, research answers to these questions.
    2. Assisted external customers with account inquiries and problems via on-line banking.
    3. Processed letters and e-mail via the internet in an effective and timely manner.
    4. Answered questions about our policies and procedures.
    5. Initiated the process for electronic medical records and release of information.
    6. Responsible for the release of information in the medical records.
    7. Corresponded with attorneys, insurance companies, and patients within medical claims and appeals Ensuring HIPPA compliant Data Entry correcting.
    8. Maintained confidential files.
    9. Maintained inventory Generate diagnosis letters for patients and doctors Create monthly reports.
    Years of Experience
    Experience
    2-5 Years
    Experience Level
    Level
    Junior
    Education
    Education
    Associates in Business