Dental Insurance Coordinator Resume
Objective : As a Dental Insurance Coordinator, responsible for interacting with patients, building loyalty with the dental practice, and more importantly promoting the benefits of patient ownership in following their dentist-approved treatment plan.
Skills : Insurance Knowledge, Billing and Coding.
Description :
- Greeted people and direct them to contacts or service areas.
- Provided basic information to clients and the public.
- Obtained and process information required to provide services.
- Performed clerical duties, such as filing sorting, and distributing mail.
- Answered telephone and relay telephone calls and messages.
- Calculated billing charges and relay service to persons with disabilities.
- Established strong patient relationships while maintaining ethical professional behavior.
Experience
0-2 Years
Level
Entry Level
Education
High School Diploma
Dental Insurance Coordinator Resume
Summary : As a Dental Insurance Coordinator, responsible for coordinating patient appointments, addressing inquiries, and providing excellent customer service. Responsible for verifying patient health insurance benefits, communicating with patients, and processing insurance payments.
Skills : Communication Skills, Customer Service.
Description :
- Prepared treatment room in accordance with infection control and practice protocols for each patient.
- Greeted and welcome patients and visitors with a friendly and professional demeanor.
- Scheduled patient appointments, including follow-ups and referrals.
- Answered phone calls, emails, and inquiries from patients regarding appointments, billing, and general information.
- Collected and processed patient information, including medical history and demographics.
- Maintained accurate patient records and documentation.
- Handled patient check-in and check-out procedures.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Dental Insurance Coordinator Resume
Summary : As a Dental Insurance Coordinator, assists patients with insurance benefits and communicates with insurance companies regarding claims. Works with patients to resolve financial challenges and maintains healthy aging accounts receivable.
Skills : Attention to Detail, Organizational.
Description :
- Ensured waiting areas and reception areas were clean and organized.
- Assisted in managing patient flow and minimizing wait times.
- Collaborated with the healthcare or dental team to address patient needs and concerns.
- Provided exceptional customer service and resolved patient issues or concerns promptly.
- Opened and managed claims using our bespoke case management systems.
- Logged, reviewed, and processed claims in a timely manner.
- Answered and directed phone calls, emails, and other correspondence.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Dental Insurance Coordinator Resume
Objective : As a Dental Insurance Coordinator, identified patients in the daily schedule who were a financial concern, noted payment problems on the patients chart, and arranged a conference with them either before or at the time of the appointment.
Skills : Problem-solving, Computer Proficiency.
Description :
- Conducted initial inquiries and investigations as appropriate with key business stakeholders.
- Prepared statistical claims data and reports for both internal and external use.
- Verified dental insurance coverage for patients, including eligibility, benefits, and limitations.
- Processed dental insurance claims electronically and manually, ensuring accuracy and compliance with insurance guidelines.
- Responsible for claims submission, rejection, re-submission, and all sorts of insurance documentation.
- Adhered to DOH Claims and Adjudication rules and coding guidelines.
- Obtained approval for medical/dental procedures.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Dental Insurance Coordinator Resume
Objective : As a Dental Insurance Coordinator, responsible for providing administrative support to the dental office by verifying patient insurance benefits, processing claims, and maintaining accurate records.
Skills : Multitasking, Confidentiality.
Description :
- Processed insurance payments and refunds.
- Uploaded completed insurance verification forms.
- Monitored weekly, monthly, and quarterly reports to confirm payments from clients and insurance companies.
- Studied insurance plans used most frequently with patients to understand the various nuances to communicate more effectively.
- Documented basic insurance information in the patient’s file for quick reference.
- Translated dental services into proper billable codes.
- Maintained and managed patient records in compliance with privacy and security regulations.
Experience
0-2 Years
Level
Junior
Education
High School Diploma
Dental Insurance Coordinator Resume
Objective : As a Dental Insurance Coordinator, responsible for submitting dental insurance claims on behalf of the patient. Responsible for following up with insurance companies regarding claim status and payment.
Skills : Insurance claims, Generating reports for all activities.
Description :
- Processed and submitted insurance claims daily.
- Monitored and followed up on outstanding claims.
- Provided the appointment coordinator with patient names and amounts due, so effective collection over the counter can take place during the day.
- Recorded all financial discussions with patients in their files.
- Contacted patients who have not kept their financial agreement within a 5-day grace period to collect payment following the financial plan.
- Prepared and mailed patients’ statements each month on a regular billing cycle.
- Solidified the financial agreement with the patient, such as payment amount and schedule.
Experience
0-2 Years
Level
Fresher
Education
High School Diploma
Dental Insurance Coordinator Resume
Summary : As a Dental Insurance Coordinator, responsible for assisting patients with questions about their dental insurance coverage. Responsible for maintaining accurate records of all dental insurance claims submitted.
Skills : Time management, Relationship building.
Description :
- Followed through with correspondence regarding collection when unable to contact the patient on the telephone.
- Prepared and sent uncollected accounts to collections or small claims court with employer approval and followed through as needed.
- Represented employer in small claims court, if necessary.
- Monitored patients whom collection agencies have contacted.
- Sent information as requested by insurance companies such as x-rays, charting, narratives, and other documentation for processing the claim when applicable.
- Provided insurance predetermination documentation to patients, contacts the patient to make financial arrangements, and scheduled treatment.
- Corresponded with insurance companies to resolve payment delays, requests for additional information, or to discuss denied treatment coverage.
Experience
7-10 Years
Level
Consultant
Education
High School Diploma
Dental Insurance Coordinator Resume
Summary : As a Dental Insurance Coordinator, works closely with patients, explain their benefits to them, communicate any insurance concerns, and manage any insurance disputes. Monitors weekly and monthly reports to verify insurance payments received and upload completed insurance forms into patients electronic files.
Skills : Insurance verification, Posting payments made by patients.
Description :
- Handled all inquiries concerning insurance daily.
- Developed and maintained relationships with dental insurance providers in order to ensure the best possible coverage for patients.
- Kept abreast of changes in dental insurance provider policies and procedures, and communicated these changes to dentists and office staff.
- Negotiated with dental insurance providers on behalf of dentists to secure maximum reimbursement for services rendered.
- Monitored patient eligibility status with dental insurance providers, and took appropriate action to ensure timely payment of claims.
- Investigated and resolved problems with claims submitted to dental insurance providers.
- Verified the patient’s health insurance benefits.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Dental Insurance Coordinator Resume
Objective : As a Dental Insurance Coordinator, reviewed, interpreted, and abstracted clinical information from medical records for the purposes of reimbursement, research, and compliance utilizing established coding principles and protocols.
Skills : Knowledgeable with dental terminology.
Description :
- Explained insurance benefits to patients.
- Entered data using dental practice management software.
- Generated reports for all activities and posted payments made by patients.
- Followed up on non-paid insurance claims.
- Managed late payments and overdue accounts.
- Implemented and managed dental insurance and patient outreach programs.
- Promoted wellness and preventive dental health.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Dental Insurance Coordinator Resume
Objective : As a Dental Insurance Coordinator, responsible for managing and reimbursing insurance claims for all incoming patients and will report directly to the chief medical officer of the company.
Skills : Excellent organization, Multitasking.
Description :
- Conducted market research to identify potential projects and placement options, and recommends plans and procedures.
- Prepared, distributed, and tracked correspondence, including letters and memos, and entered and maintained information in databases, spreadsheets, and issue-tracking systems.
- Conducted other administrative tasks, such as preparing meeting agendas and minutes, making travel arrangements, managing expense reports, filing, and ordering supplies.
- Prepared estimates, quotes, and proposals, and maintains records, correspondence, correspondence logs, and files.
- Communicated with individuals on all levels of the organization, including senior management, peers, and subordinates.
- Experted in medical record review to abstract information required to support accurate outpatient and dental coding.
- Experted in assigning accurate service codes for diagnosis and procedures performed in dental settings.
Experience
0-2 Years
Level
Junior
Education
High School Diploma
