The Director of Information Services is accountable for planning, organizing, and making sure all aspects are executed properly in the Information Technology sector. A well-drafted Director Of Information Services Resume mentions the following duties and tasks – supervising the information technology staff, working as a part of the administrative team, overseeing upgrades and installations; overseeing user training and help desk administration; creating budgets, and taking responsibility for the company’s internet technology budget.
Typically, the post requires the following skills and abilities – experience in the field of management and technology; outstanding verbal and written skills, strong analytical skills; knowledge of the business field, and knowledge of training users on new software. Hiring employers prefer those having a degree in computer science, information systems, or a related field. Work experience is also needed.
Objective : With 15+ years of experience in the Agriculture, IT/Telecom industry, Have acquired a tremendous amount of hands on and technical project management knowledge To apply technical knowledge and project management skills to lead a competitive growing company to a new level of success and guide them towards a new age of advanced technology.
Skills : Management, Organizing.
Description :
Responsible for overall customer experience, integrity, performance, and security of all systems under management.
Serves as technical expert in the implementation, and maintenance of all assigned systems, responsible for their overall security, integrity, and reliability.
Oversees the implementation of system upgrades and modifications, including planning, testing, scheduling and coordination.
Ensures that change management and defined security procedures for all assigned systems are executed in accordance with policies and procedures.
Minimizes service interruptions through early identification and resolution of problems.
Analyzes monitoring and maintenance data and implements changes as required to achieve optimum performance.
Makes recommendations for resources required to maintain and/or expand service levels.
Provides Tier 3 senior level support and guides less experienced staff in problem resolution.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor's
Sr. Director Of Information Services Resume
Summary : Results oriented leader who truly views challenge as opportunity. Many years of experience in providing information technology solutions in many business sectors including retail, manufacturing, mining, education, health services, and government.
Skills : Active Directory, Microsoft Office, Virtualization, Firewalls, Vb.Net.
Description :
Managed the UNIX support, SAP Basis support, mainframe operations, database management groups, network and telephony teams; design and implementation of systems management, infrastructure, systems architecture, email systems, database administration and data architecture; and member of the information technology management team which leads and guides the department.
Responsible for design of key architectures including e-commerce, EDI, systems management, LAN/WAN network, and voice/data convergence.
Managed all of the non-SAP application systems, which consists of new client server, email enabled, and Web based development as well legacy programs running in CICS on UNIX and MVS, DB2, and IMS.
In charge of UNIX systems, CICS/6000, database administration (Oracle and Access), and data analysis.
Negotiated services and software contracts Directed team that selected ISP and architecture for Purina's Internet presence Developed and managed Basis system administration team during implementation of SAP at Purina Mills.
Implemented the four major modules of SAP as the cornerstone for reengineering the business.
Added fifty personal computers to courts, data processing, and adult probation areas.
Experience
10+ Years
Level
Senior
Education
Masters
Jr. Director Of Information Services Resume
Objective : Accomplished Information Technology professional with proven technical and problem solving skills. Expertise in architecting and recommending strategic IT solutions for the Data Center and the global enterprise to improve productivity, cost effectiveness, and efficiency.
Established and executed strategic technology plan.
Ensured alignment of technology with organizational goals at Elgin U-46, second largest K-12 school district in Illinois.
Oversaw and directed all aspects of technology, supervised and led 80 staff, managed $8MM technology budget, managed vendors & contracts, staff development & staff performance reviews.
Authored and drove implementation of new WAN/LAN network infrastructure to support the consolidation of 150 physical servers down to 30 servers, conversion of 40 digital site-based phone systems to one district-wide VoIP phone system, and shared 100MB Internet access across 53 schools.
Upgraded all 5 high schools and 13 middle schools to Gigabit wide-area network connections.
Established district-wide MPLS WAN network for all 40 Elementary schools, replacing T1 connections with scalable 10MB - 1GB fiber connectivity, supporting server consolidation, VoIP phone system rollout and improved access to 100MB Internet service.
Replaced 40 site-based digital phone systems at 40 schools with centralized Cisco VoIP system supporting 1500 phones, eliminating $100,000 annually in add/move/change and repair costs.
Consolidated 150 Novell servers across all 53 schools to two high-performance four-node clusters (8 servers) at the district data center, and consolidated 40 application-, database-, and management servers down to 22, saving $500,000 annually in equipment replacement, licensing and support costs.
Experience
2-5 Years
Level
Junior
Education
Bachelors
Director Of Information Services I Resume
Objective : Dedicated and motivated communications executive with over 30 years of experience developing, implementing, and managing high-profile media and public affairs operations. Solution-oriented strategic thinker, media planner, and image builder with the ability to develop consensus, convey a message, and produce desirable results.
Managed extensive datasets for faculty research: Maintenance and analysis of datasets concerning.
Conducted market research to enhance customer satisfaction, retain customers, and seek out prospects.
Conducted comprehensive statistical study for Strategic Plan.
Gathered, analyzed, and recommended actions using Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis and was instrumental in guiding the organizations growth in the following years.
Used web-based analytics to strengthen organization's web site drawing even more views and potential prospects to the campus.
Designed and built multiple applications for business and academics: Designed and delivered the campus' first client tracking system with both a client front end and database backend.
Allowed users to create tracking reports, target promotions, and establish next steps requirements to better inform clients of upcoming events and gather responses.
Experience
2-5 Years
Level
Junior
Education
Master's
Director Of Information Services II Resume
Headline : Self-starting and quick thinking individual desiring to utilize background and education in a technology position that provides growth and progressive responsibility. Able to learn quickly and apply technical principles to solve business needs and provide quality results through utilizing established procedures in environments with minimal to no supervision.
Skills : Microsoft Office, Computer , Computer , Management.
Description :
Directed HIS software and hardware implementation for entire hospital.
Directed up to 5 staff.
Installed new order entry system for hospital.
Maintained and set up hardware and network connectivity needed for HIS.
Oversaw staffing to support the system.
Received training and oversaw implementation of following modules: ABS, ADM, MRI, MM, OE, PHA, GL, BAR, AP, ESS, MIS, MOX, NPR, PCI, PP LAB, RAD, FA, NUR, CA, BBK.
Oversaw installation and implementation of software for Operating Room, Transcription (Dictaphone, now Nuance), Medical Necessity, Visual Flowsheet, Pyxis Pharmacy, Nursing wireless setup, PtCT (Home Health), PACS and Task Management.
Experience
5-7 Years
Level
Executive
Education
Ph.D.
Director Of Information Services III Resume
Summary : To contribute immense experience in the field of information technology.A Strategic Technology Expert, Data Storyteller & Developer Strategic Technology and Information Services professional with a history of delivering business efficiency and growth by improving workflows and processes through technology, data storytelling and development of enterprise applications. A data storyteller who uses dashboard, database and reporting technologies to better inform and measure business practices, processes and workflows.
Skills : IT Management, It Project Management, Novell, Supervisor, Customer Service, Databases.
Description :
Provided overall direction and oversight for the agency's Information Technology operations.
Responsible for developing and delivering the agency's long-term and short-term IT strategies.
Responsible for day-to-day supervision and long-term professional development of 6 IT staff and 4 administrative staff.
Responsible for establishing requirements and for leading teams through all phases of development, implementation, and post go-live evaluation of both internal and external applications.
Responsible for authorizing and overseeing procurement, deployment, monitoring, maintenance, and support of all hardware and software for the agency.
Managed relationships with vendors, including Microsoft, Adobe, Level 3, HP, Oracle, ADP, ShoreTel, and various cloud technology providers.
Significantly upgraded the agency's IT infrastructure without expanding the IT budget and while better aligning the IT Department's goals with the agency's stated mission and objectives.
Worked closely with senior staff, department managers, support staff, end users, and partner agencies.
Experience
7-10 Years
Level
Management
Education
Master's
Asst. Director Of Information Services Resume
Objective : Director Of Information Services career focusing on creating high performing teams and aligning technology with the goals of the organization. As a leader, focus on hiring, developing and mentoring a talented team, while setting vision and direction, with a sense of urgency.
Oversees all information services and technology functions for the district: network operations, server operations, telephony, training, customer service, new technology initiatives, field support, and print and copy services.
Manages a staff of 70+ people, an operating budget of $13+ million dollars and a capital budget of $4+ million.
Migrates corporate email of 7500 users from on premise to Microsoft Office 365 cloud based unified messaging platform.
Reduces staff by 8% reducing salaries and benefits by over $400,000.
Automates nightly data processing, reducing needed staff from 3 to less than 1 FTE.
Negotiates new contracts for telephony and internet bandwidth, saving $180,000 per year.
Moves district to an enterprise licensing agreement with Microsoft, first year's savings > $75,000, second year savings > $250,000.
Implements district's new Student Information System project, initially schedule for 15 months, in 11 months and under budget.
Experience
2-5 Years
Level
Junior
Education
Bachelors
Associate Director Of Information Services Resume
Headline : Lead organization for information standards, information collection and exchange, information analysis and reporting, and web infrastructure and reporting. Serves as the Agency lead for information collection, management, and reporting/publishing programs as well as developing and overseeing related Agency policy and web services.
Supervised and provided direction for four technical direct reports regarding support team activities.
Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
Recommended architectural improvements, design solutions and integration solutions.
Developed and reviewed specifications for design and construction of security systems.
Defined business goals to determine systems requirements.
Supported system developers by creating system models, diagrams, and charts.
Kept up-to-date on new developments in computer and network vulnerabilities, data hiding and encryption.
Experience
5-7 Years
Level
Executive
Education
Master's
Lead Director Of Information Services Resume
Summary : Analytical, results-driven, and self motivated IT and procurement professional with extensive experience in strategy, operations, and technology services. Areas of focus include system optimization, project review and oversight, change management, program design, implementation, procurement and process improvement.
Skills : Microsoft Office Suite, Jenzabar CX/JX, Cognos.
Description :
Directly managed a staff of 10, ranging from clerical, PC break fix, to server and network administration.
Developed and maintained the corporate IT strategy, vendor partnerships, training budgets, and enterprise solutions.
Recruited, on-boarded, and mentored new hires.
Developed training tracts for technical certifications to align with individual/corporate goals and proactively tracked progress.
Assisted with business development and enterprise architecture designs.
Maintained relations with key business partners and customer accounts.
Effectively lead the negotiations, design and ultimate network refresh enterprise wide.
Experience
10+ Years
Level
Senior
Education
Bachelor's
Director Of Information Services Resume
Objective : A primary function of the position will be managing the region's shop operations in an effort to ensure equipment is well maintained and utilized to its fullest capacity while ensuring the dispatch department is providing the field with the appropriate equipment, tools or supplies they need to build projects safely and profitably.
Skills : Strong interpersonal, Communication, and Leadership skills.
Description :
Exercised technical and administrative direction and control over the Office;
Established overall operating policies, priorities, procedures, and long-range plans;
Allocated resources and recommending changes in program goals and policies to higher authority;
Advised the Agency CIO on the development of long-range plans, relative priorities, resource allocations; initiation, termination or curtailment of activities; balance of intramural and extramural effort; and related matters.
Responsible for maintaining as/400 software via ptf's and new ibm software releases.
Developed and implemented various billing, follow-up, collections, charity, coding documentation, credentialing and payment posting policies and procedures.
Led vendor selection and implementation of transcription service and appointment reminder system.
Directed medical transcription process utilizing internal and external resources.
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