ER Registration Clerk Resume Samples

Description :

1. Handles inquiries and patient intake.
2. Ensures all papers are properly filled out and input into system.
3. Enters and verifies that all patient demographics and billing information correctly entered/verified at time of check in.
4. Processes encounters daily for and balance to co-payments.
5. Collects balances due at time of check in.
6. Directs patients to relevant areas of building.
7. Answers phones. Assigns patients to room.
8. Obtains signed statements.

Experience

5-7 Years

Level

Executive

Education

Bachelor's

Description :

1. Registers all patients needing to see a physician.
2. Ensures all patient information is correct.
3. Registers all patients who come via EMS.
4. Ensures chart is ready for the nurses.
5. Verifies all insurance information per patient is accurate and entered correctly into the data system.
6. Discharges all patients who have left the Emergency Room.
7. Confirms all diagnosis by physicians and make sure that the correct diagnosis is entered correctly in the data system called Meditech.
8. Scans all face sheets, card copies, and consent to treat into a system called e-web.
9. Pre-registers all patients who become a direct admit to the hospital.

Experience

10+ Years

Level

Senior

Education

BS

Description :

1. Greets and assists patients and their relatives in availing emergency services.
2. Verifies the identity of patients, filling medical insurance forms, and collecting treatment payment.
3. Answers phone calls, distributing messages, couriers, etc.and reconciling cash.
4. Works directly with patients, families, CNA's, RN's, and Doctors.
5. Orders supplies for the unit, answered phones, transferred calls, answered call lights, updated shift RN, updated flow sheets in the database EPIC, verified PCP's, routed H&P's.
6. Assists the unit with everything non-clinical.
7. Enters in billing charges into the database and filled documents, answered phones, set up appointments for ambulance rides, billed insurance companies.

Experience

2-5 Years

Level

Junior

Education

Certificate

Description :

1. Provides outstanding, compassionate patient service.
2. Efficiently registers and interviews more than 40 people a night in Hospital Emergency Room.
3. Admits 20 or more people to hospital, and go over correct insurance and hospital admission paperwork.
4. Responsible for cash box, making change, doing accurate receipts for when cash needed.
5. Accurately documents information on charts as needed.
6. Verifies coworker's registration.
7. Assists with security by monitoring patient entrances when main lobby closes.
8. Places lab and radiology orders per written instructions, accurately and timely.
9. Maintains communication with patient, family, providers, nurses, doctors, and support staff.

Experience

2-5 Years

Level

Junior

Education

Bachelor's

Description :

1. Conducted patient interviews to obtain registration information, complete required forms and obtain signatures.
2. Represented the hospital as the focal point for all initial communications.
3. Handled a range of administrative support and office management functions for the ER Registration Department.
4. Maintained all data input into the database.
5. Maintained all file and bookkeeping, accounts payable and receivable, all data entry.
6. Answered telephones, and courteously assisted customers within high-volume, deadline-driven settings.
7. Earned a reputation for rapidly and calmly resolving customer complaints.
8. Greeted incoming and outgoing patients.

Experience

5-7 Years

Level

Executive

Education

Bachelor's

Description :

1. Administered registration of patients and passed on information to required hospital departments.
2. Provided exceptional customer service and interacted effectively with physicians, patients, residents, visitors, staff and the health care community.
3. Adhered to organizational and departmental specific safety standards and guidelines.
4. Conducted patient interviews to obtain required information, complete requested forms, and obtain signatures.
5. Clarified hospital's financial policy.
6. Completed all required forms and providing patient information as required by state and federal regulations.
7. Verified insurance information according to department procedures.
8. Verified patient insurance benefits.
9. Managed to request and collect cash from patients according to policy and procedures by informing them of their payment options.

Experience

7-10 Years

Level

Management

Education

Diploma

Description :

1. Responsible for the courteous accurate and timely registration of all patients of the hospital.
2. Recognizes and greets patients and visitors.
3. Manages the sign-in list that all patients are on time for their appointments.
4. Responsible for the verifiacations and precertifications of all admissions for out patients surgeries.
5. Answered and managed an 8 line multi-phone system.
6. Learns that listening and understanding and having patience with the patients.
7. Maintains confidentiality of sensitive information

Experience

2-5 Years

Level

Junior

Education

Bachelor's

Description :

1. Interviews patients or family to obtain complete and accurate demographic and insurance information for distribution to appropriate hospital departments.
2. Accurately creates the Emergency Department Face Sheet of the patient's medical record, using proper computer codes and procedures.
3. Completes patient registration using proper forms.
4. Documents in computer, the disposition of all patients including all admissions, discharges, and other occurrences as per policy.
5. Answers phone, records message, and performs related duties as directed.
6. Deals effectively and ethically in greeting patients and their families, physicians and other Hospital staff.
7. Directs patients to appropriate areas.
8. Places proper ID bracelet on patient using correct spelling and medical record number for identification.
9. Scans patient insurance or ID into computer.

Experience

5-7 Years

Level

Executive

Education

General Studies

Description :

1. Inputs data into computers at a very efficient rate of speed.
2. Sets up and prepare reports.
3. Inputs items, numbers, or other data including customer information, medical records, memberships, or licenses into computer.
4. Remains calm and collected in extreme or high energy situations.
5. Maintains exceptional community and patient relations.
6. Performs research as necessary.
7. Maintains a clean and sterile work environment as set forth by policy.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Administered registration of patients and passed on information to required hospital departments.
2. Provided exceptional customer service and interacted effectively with physicians, patients, residents, visitors, staff and the health care community.
3. Conducted patient interviews to obtain required information, complete requested forms, and obtain signatures.
4. Clarified hospital's financial policy.
5. Answered all Quires related to payment plans, financial assistance programs and compassionate care program.
6. Managed to request and collect cash from patients according to policy and procedures by informing them of their payment options.
7. Verified insurance information according to department procedures and ensured that required pre-authorizations/pre-certifications has been obtained.
8. Managed to request and collect cash from patients according to policy and procedures by informing them of their payment options.

Experience

0-2 Years

Level

Entry Level

Education

Bachelor's