Donor Support Technician Resume Samples

The most essential function of a Donor Support Technician is to assist for a smooth and efficient donor flow process, to determine donor acceptability, to undertake sterile venipuncture for blood collection and to ensure quality products throughout the phlebotomy process. Even though the job description differs depending on the industry setting, the Donor Support Technician Resume lists these common duties – preparing the machine that is being used for the process, monitoring the equipment and the donor throughout the process, responding to changes and specific alarms, noting accurate donor data in the electronic donor information system and maintaining a safe and clean work environment.

Due to the job type and working condition of the job, these skills are expected from potential technicians for this title – the ability to understand and follow instructions, being immune to extreme temperature, climate, chemicals, and bloodborne pathogens; and a good aptitude for knowing how to expedite donor flow. A high school diploma and completion of relevant training is required.

Donor Support Technician Resume example

Donor Support Technician Resume

Objective : Assisting and dental assisting skills from the Cleveland Institute of Dental- Medical Assistants. Driven, hard working individual always looking to grow and succeed.

Skills : Customer Service, Phone Etiquette, Phone Skills.

Description :

    1. Responded to specific alarms or signals that may occur during the process while maintaining awareness of any reaction.
    2. Calibrated and troubleshooting of equipment, including resolution of out-of-spec results and equipment failures.
    3. Ensured the accurate and legible recording of patient data in charts, records and Donor Management System (DMS) as outlined in SOPs.
    4. Maintained a clean and efficient work environment and ensure sufficient operating supplies are available as needed.
    5. Followed all Health Safety and Environment SOPs and OSHA policies and procedures and maintains confidentiality of all personnel.
    6. Evaluated the vein performance of the donor by checking data to identify possible problems.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MA


Donor Support Technician I Resume

Objective : To obtain a job that will challenge and allow to use skills and past experiences in a way that is mutually beneficial to employer and allow for future growth and advancement.

Skills : Data Entry, Clerical, Secretarial, Healthcare.

Description :

    1. Removed needles from donors and applied bandages. Alerted Group Leader or Supervisor of donor flow issues.
    2. Ensured the accurate and legible recording and maintenance of data in charts, records, and Donor Management System 
    3. Maintained confidentiality of all personnel, donor and center information 
    4. Maintained a clean efficient work environment, and ensures sufficient operating supplies are available.
    5. Followed all Health Safety and Environment SOPs and OSHA policies and procedures.
    6. Set up and disassembled blood donation machines for before and after plasma donations.
    7. Monitored all blood donors, needle removal from puncture site after the donation process has been complete, bandaging all puncture sites, restocking, 
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Pharmacy Technician


Jr. Donor Support Technician Resume

Objective : Self-motivated customer service professional with excellent organizational and communication skills. A proven ability to manage multiple tasks while maintaining a high commitment.

Skills : Forklift Certification, EPA Certification.

Description :

    1. Completed daily calibration and troubleshooting of equipment, including resolution of out-of-spec results and equipment failures.
    2. Ensured the accurate and legible recording of patient data in charts, records and Donor Management System (DMS) as outlined in SOPs.
    3. Maintained a clean and efficient work environment and ensure sufficient operating supplies are available as needed.
    4. Followed all Health Safety and Environment SOPs and OSHA policies and procedures.
    5. Troubleshot and resolved basic to moderate operating difficulties.
    6. Performed excellent clerical and customer service skills in the medical/health provider environment.
    7. Performed basic math calculations, proficient in the English language and CPR certification.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
HVAC

Donor Support Technician II Resume

Headline : Highly motivated and enthusiastic customer service agent seeking a position in which can demonstrate strong interpersonal and organizational skills.

Skills : Technical Skills, Management.

Description :

    1. Responsible for prepared the donor, donor area and equipment for the pheresis process.
    2. Prepared donor booth and autopheresis machine for the pheresis process.
    3. Monitored the donor and the pheresis process responds to specific alarms or signals that may occur during the process.
    4. Maintained awareness to any reaction a donor may have during or after the pheresis process.
    5. Ensured the accurate and legible recording of patient data in charts, records and Donor Management System (DMS) as outlined in SOPs.
    6. Maintained a clean and efficient work environment and ensure sufficient operating supplies are available as needed.
    7. Maintained confidentiality of all personnel, donor and center information.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Medical Assisting

Donor Support Technician/Representative Resume

Summary : To obtain a position that will utilize skills, educational training, and proven ability to provide high quality and effective work.

Skills : Inventory Management, Cash Handling.

Description :

    1. Prepared the autopheresis machine for the pheresis process.
    2. Monitored the donor and the pheresis process responds to specific alarms or signals that may occur during the process.
    3. Disconnected the donor when the process is complete.
    4. Maintained alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
    5. Recorded incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
    6. Monitored the policies and procedures associated with hyper immune programs at the center.
    7. Maintained confidentiality of all personnel, donor and center information.
    8. Followed all Health Safety & Environmental (HSE) and the Occupational Safety and Health Administration (OSHA) policies and procedures.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Medical Assistant

Donor Support Technician/Executive Resume

Headline : Succeed in a stimulating and challenging environment using hard work, perseverance, and dedication in order to build the success of the company.

Skills : Organization, Communication, Planning, Problem Solving.

Description :

    1. Monitored donor and the pheresis process, responded to specific alarms or signals that may have occurred during the process.
    2. Maintained alertness and awareness of any reaction the donor may have had during the process.
    3. Disconnected the donor when the process was completed Documentation.
    4. Ensured accurate recording of donor data in the electronic information management system as outlined in the SOP.
    5. Maintained confidentiality of all personal donor and center information.
    6. Ensured sufficient operating supplies and forms are available as was needed.
    7. Followed all Health Safety and Environmental (HSE) and the Occupational Safety and Health Administration (OSHA) policies and procedures.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Medical Assistant

Donor Support Technician/Analyst Resume

Headline : An energetic, hardworking Medical Assistant seeking a permanent position where can implement quality patient care to reach the standards of the facility.

Skills : Time Management, Customer Service.

Description :

    1. Setup donor's machines Disconnect donor's machine Pay donors.
    2. Cleaned donor machines Clean donation facility Accomplishments.
    3. Discharged donor and disposed of biohazard machine waste properly Shut down machines and finish documentation.
    4. Worked there have become more patient in stressful.
    5. Maintained confidentiality of all personnel, donor and center information.
    6. Recorded incidents that occurred during the process.
    7. Compensated all donors after their plasma donation, knowledge of setup for Haemonetics system machines.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Accounting

Lead Donor Support Technician Resume

Summary : Seeking to obtain a long term position as a Phlebotomist in a facility where knowledge and experience can be utilized as well as enhanced.

Skills : Customer Service Skills, Medical Terminology, Documentation.

Description :

    1. Prepared donor booth and autopheresis machine for the pheresis process.
    2. Monitored the donor during the pheresis process.
    3. Responded to specific alarms or signals that may occur during the process while maintaining awareness to any reaction.
    4. Calibrated and troubleshooting of equipment, including resolution of out-of-spec results and equipment failures.
    5. Ensured the accurate and legible recording of patient data in charts and records.
    6. Maintained a clean and efficient work environment.
    7. Followed Health Safety and Environment SOPs and OSHA policies and procedures.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Asst. Donor Support Technician Resume

Objective : Donor Support Technician Responsible for preparing the donor, donor area and equipment for the pheresis process.

Skills : Analytical Skills, Critical Thinking.

Description :

    1. Setup machines with disposables for the donation process.
    2. Monitored for reactions, venipuncture site problems & any other donation problems, handling any problems and/or emergencies, as needed.
    3. Disconnected donors from machines upon completion. Used handheld PDAs to scan/record all data.
    4. Performed daily, weekly and monthly PMs on machines.
    5. Followed all biohazard safety procedures in daily duties.
    6. Stocked clean and assist phlebotomists also connect donors and disconnect donors.
    7. Set up and disconnect donor machines Observe and document donor reaction and injection site.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Business

Associate Donor Support Technician Resume

Headline : Obtain a position as a team-player in a people-oriented organization where can maximize customer-service experience in a challenging environment to achieve the corporate goals.

Skills : Control Management, Problem Solving Skills.

Description :

    1. Supplied Conducts pre-donation medical screening in accordance with established guidelines.
    2. Ensured all donor screening information is complete and accurate prior to donation.
    3. Effectively communicated donor medical information to Medical Staff.
    4. Established and maintained donor files in an organized and efficient manner.
    5. Maintained accurate and thorough documentation of necessary records.
    6. Assessed the donor suitability and provides appropriate feedback to ineligible donor candidates.
    7. Responsible for prepared Donor for apheresis donation.
    8. Responsible for troubleshooting of pheresis equipment.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business

Donor Support Technician Resume

Headline : To secure a position where can work as a positive team member and become a great asset to company.

Skills : Management, Technical Skills.

Description :

    1. Assisted with adequate nutrition and fluid intake. Prepared donor beds prior to their arrival.
    2. Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment.
    3. Facilitated conversations and other activities to engage donors.
    4. Stocked with necessary supplies, equipment and instruments.
    5. Participated in the maintenance of safe conditions within the facility and other related areas.
    6. Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
    7. Provided patients and families with emotional support.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Pharmacy Technician